New House Country Hotel

Hotels
8.9 (1718 reviews)
Thornhill Road , Cardiff , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Comfortable room
Wonderful views
Friendly staff
Excellent food
Cons:
Fried eggs at breakfast
Poor bar service
Access issues for wheelchair

Categories

Cleanliness
8.65
The staff were great, very clean and tidy.
Service
9.15
Very friendly staff, attentive service.
Location
9.15
Great location with stunning views.
Room Quality
8.95
Rooms are oversized, beautiful views.
Amenities
8.65
Standard quality for this hotel tier.
Value for Money
8.65
Standard quality for this hotel tier.
Food and Beverage
8.85
Breakfast and dinner were excellent.
Overall Experience
9.15
Positive experiences, lovely stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:12

Property Description

Spectacular Views and Cozy Ambiance
Experience the charm of a roaring log fire and breathtaking views of Cardiff and the Vale of Glamorgan at our hotel. Situated on a hillside, our property offers a tranquil escape nestled amongst the Welsh hills, yet conveniently located just a short drive from Cardiff city center and the M4.

Elegant Decor and Historic Charm
Indulge in the luxurious ambiance of our hotel with open fires, exquisite furnishings, and beautifully restored bedrooms. The historic embellishments add a touch of elegance and character to your stay, making New House Country Hotel a truly enchanting destination.

Convenient Location and Easy Access
With a prime location near Cardiff and quick access to the M4, our hotel provides the perfect blend of serenity and convenience for your visit. Don't miss the opportunity to experience comfort and sophistication in the heart of Wales. Book your stay with us now!

Important information:

SAT NAV:
If driving to the hotel and using satellite navigation, enter the post code CF83 1LY (some systems do not recognize CF14 9UA).

Please note that the hotel frequently host wedding receptions and other events throughout the week.

Please note that our Electric Car Charging Point only accept standard 3-pin home chargers.
Proprietary chargers are not compatible with our Charging Point.
There are other Electric Car Charging Points in the local area that support Proprietary chargers. Please ask Reception for details.

Pet Policy- Pets are welcome at our Hotel by prior arrangement. An additional charge of £25 per pet, per stay applies. Contact the Hotel to check availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Location

Guest Reviews

8.9
Based on 1718 reviews
Cleanliness: 8.65
Service: 9.15
Location: 9.15
Room Quality: 8.95
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.85
Overall Experience: 9.15
A
adam • couple • gb
8
2026-10-17 • via Nuitee
M
Martin • solo_traveller • gb
10
Pros:

The room was above expectations and very comfortable. I loved my stay and wished I stayed longer.

Cons:

The room was amazing and the staff were brilliant.

2026-10-16 • via Nuitee
K
Karen • couple • gb
10
Beautiful, fantastic location and service
Pros:

Beautiful location and views, lots of character, excellent friendly staff. Whilst we paid extra for the dog, she was very well looked after with goodie box, dog basket and blanket. Excellent breakfast. Could not fault, will go back!

2026-10-16 • via Nuitee
S
Scrutton • solo_traveller • gb
9
Pros:

Location, breakfast, public rooms

Cons:

Slow bar & snack service

2026-10-15 • via Nuitee
M
MAGALI • solo_traveller • fr
9
Pros:

Personnel agréable,...La serveuse Vicky très souriante (repas du soir), cadre de l'hôtel super joli

Cons:

Ras

2026-10-15 • via Nuitee
S
Susan • solo_traveller • gb
10
2026-10-11 • via Nuitee
K
Ksq • solo_traveller • gb
10
2026-10-11 • via Nuitee
N
Nicola • couple • gb
9
Gorgeous hotel within a perfect setting
Pros:

Lovely clean & welcoming, great views & ambience
Superb breakfast & evening dinner

Cons:

There was a wedding on our first night, we could here the dull beat of the music but as it was an early finish although we were offered other rooms it was not necessary to move..

2026-10-10 • via Nuitee
K
Kay • couple • gb
9
Enjoyable
Pros:

Ambiance

Cons:

Access to marquee

2026-10-10 • via Nuitee
K
Karen • solo_traveller • gb
9
2026-10-09 • via Nuitee
J
Jane • solo_traveller • gb
10
2026-10-08 • via Nuitee
K
Katie • couple • gb
9
Short break away
Pros:

Great location and scenic views. Staff were great and the food was excellent.

2026-10-07 • via Nuitee
F
francoise • extended_group • gb
9
2026-09-19 • via Nuitee
N
Nora • solo_traveller • ch
9
2026-09-18 • via Nuitee
J
John • couple • gb
8
If you are going to the Cardiff area it’s worth giving this Hotel a try.
Pros:

Luxurious hotel set in a brilliant location.
With easy access to Cardiff by road or rail
Pleasant staff

Cons:

Nothing comes to mind

2026-09-18 • via Nuitee
D
David • couple • gb
10
2026-09-18 • via Nuitee
F
Fowzia Fariha • solo_traveller • bd
10
Pros:

The environment of the hotel

2026-09-16 • via Nuitee
S
Sally • couple • gb
9
Very relaxing place to stay. Beautiful views and helpful staff.
Pros:

Beautiful views mean you relax as soon as you arrive. We paid for a room with a view and it was worth every penny. Staff really helpful. Receptionist Linda very helpful which ensured we made the most of our short visit.

Cons:

Cupboard in bedroom smelt rather musty.

2026-09-16 • via Nuitee
S
Susan • couple • gb
10
A lovely stay
Pros:

Lovely hotel. Very comfortable. Breakfast very good. Staff very helpful and friendly.

2026-09-16 • via Nuitee
J
Jason • couple • gb
8
2026-09-11 • via Nuitee