New House Country Hotel

Hotels
8.9 (1674 reviews)
Thornhill Road , Cardiff , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Comfortable room
Wonderful views
Friendly staff
Excellent food
Cons:
Fried eggs at breakfast
Poor bar service
Access issues for wheelchair

Categories

Cleanliness
8.65
The staff were great, very clean and tidy.
Service
9.15
Very friendly staff, attentive service.
Location
9.15
Great location with stunning views.
Room Quality
8.95
Rooms are oversized, beautiful views.
Amenities
8.65
Standard quality for this hotel tier.
Value for Money
8.65
Standard quality for this hotel tier.
Food and Beverage
8.85
Breakfast and dinner were excellent.
Overall Experience
9.15
Positive experiences, lovely stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:12

Property Description

Spectacular Views and Cozy Ambiance
Experience the charm of a roaring log fire and breathtaking views of Cardiff and the Vale of Glamorgan at our hotel. Situated on a hillside, our property offers a tranquil escape nestled amongst the Welsh hills, yet conveniently located just a short drive from Cardiff city center and the M4.

Elegant Decor and Historic Charm
Indulge in the luxurious ambiance of our hotel with open fires, exquisite furnishings, and beautifully restored bedrooms. The historic embellishments add a touch of elegance and character to your stay, making New House Country Hotel a truly enchanting destination.

Convenient Location and Easy Access
With a prime location near Cardiff and quick access to the M4, our hotel provides the perfect blend of serenity and convenience for your visit. Don't miss the opportunity to experience comfort and sophistication in the heart of Wales. Book your stay with us now!

Important information:

SAT NAV:
If driving to the hotel and using satellite navigation, enter the post code CF83 1LY (some systems do not recognize CF14 9UA).

Please note that the hotel frequently host wedding receptions and other events throughout the week.

Please note that our Electric Car Charging Point only accept standard 3-pin home chargers.
Proprietary chargers are not compatible with our Charging Point.
There are other Electric Car Charging Points in the local area that support Proprietary chargers. Please ask Reception for details.

Pet Policy- Pets are welcome at our Hotel by prior arrangement. An additional charge of £25 per pet, per stay applies. Contact the Hotel to check availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for £20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1674 reviews
Cleanliness: 8.65
Service: 9.15
Location: 9.15
Room Quality: 8.95
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.85
Overall Experience: 9.15
S
Susan couple gb
9
Pros:

Very comfortable stay on the outskirts of Cardiff. An easy drive into the centre. Lovely views and spacious rooms.

Cons:

Everything was very good at the hotel but we had hoped to use public transport to get into the city centre and this proved to be more tricky than we'd hoped.

2026-07-25 via Nuitee
I
idriss couple fr
8
Pros:

Le petit déjeuner très bon et avec du choix
Literie confortable
Emplacement calme

Cons:

Pas de climatisation mais juste un ventilateur

2026-07-25 via Nuitee
S
Scarlett extended_group gb
10
2026-07-24 via Nuitee
V
Vidya couple lb
10
Beautiful Views, Spacious Rooms & Excellent Service
Pros:

We thoroughly enjoyed our stay at New House Country Hotel. The property is set across extensive, beautifully maintained grounds with stunning views of the surrounding countryside, making it a wonderfully peaceful retreat.

Our room was spacious, tastefully furnished, and included a comfortable seating area, which made it especially relaxing after a day of sightseeing. The service was excellent from the moment we arrived—the reception staff were warm and welcoming, and our luggage was promptly taken up to our room.

The hotel also offers ample free parking, making it very convenient for those travelling by car. Cardiff city centre is only about a 30-minute drive away, so it's easy to enjoy the city while staying in a tranquil setting.

A lovely hotel with great service, beautiful surroundings, and comfortable accommodation. We would happily stay here again.

Cons:

Nothing, everything was perfect.

2026-07-24 via Nuitee
J
Janice couple gb
10
Pros:

Really comfortable and located with far reaching views. Stayed many times. Always great but food the best ever this time.

2026-07-22 via Nuitee
A
Anthony solo_traveller us
10
Pros:

While the city was crowded and crazy, as we pulled into this hotel, a sense of calm washed over us. Our stay, while brief, will stay in our hearts and minds forever. Do not hesitate to book with these people. They treat relaxation as the ultimate goal!

2026-07-21 via Nuitee
B
Bonni25 family_with_children de
7
So einen schlechten Service habe ich auf all meinen Reisen durch Wales/ England noch nicht erlebt
Pros:

Das Hotel liegt in bester Lage außerhalb von Cardiff. Eine wunderschöne Terasse mit bester Aussicht lädt zum Verweilen ein. Das Zimmer mit Dusche waren sehr sauber. Ein sehr guter Parkplatz ist gegeben.

Cons:

Als mein Sohn und ich am Abend um 8 Uhr PM eincheckten, fragte ich nach, wie lange die Küche des hauseigenen Restaurants aufhätte. Ich bekam dann unmissverständlich zuhören, dass das Restaurant geschlossen hätte und das kleine Bistro noch 10 Minuten Bestellungen annehmen würde.
Auch das Frühstück am Morgen wurde erst nach Aufforderung von mir und anderen Gästen auf der Terasse bereit gestellt

2026-07-18 via Nuitee
S
Sarah extended_group gb
5
Cons:

Blocked shower tray

2026-07-18 via Nuitee
A
Anne solo_traveller gb
9
Lovely hotel- friendly staff, great location good price
Pros:

Breakfast excellent- lots to choose from.
Vies from the terrace superb

Cons:

Would have preferred a double bed not two twins put together

2026-07-18 via Nuitee
J
Jackie couple gb
9
2026-07-17 via Nuitee
S
Sarah solo_traveller gb
4
2026-07-17 via Nuitee
C
Chris solo_traveller gb
9
Pros:

Fantastic setting and views. Great breakfast

2026-07-16 via Nuitee
E
Elizabeth couple gb
10
An absolute gem. Exceptional views. Excellent value for money.
Pros:

Outstanding location.
Easy access by car/train to Cardiff.
Extremely clean, comfortable and quiet.
Staggered breakfast slots.
Food was brilliant.
Very good value for money.

Cons:

No issues.

2026-07-16 via Nuitee
R
Richard family_with_children gb
9
2026-07-15 via Nuitee
K
Kristopher solo_traveller gb
9
2026-07-14 via Nuitee
T
Tracey extended_group gb
8
Mix up with room meant we got a double rather than a twin but got given a lovely room to compensate.
Pros:

Lovely, clean room

2026-07-14 via Nuitee
P
Paul solo_traveller gb
9
Pros:

Food v god, both breakfast and evening meal

Cons:

Didn’t get a very good view from my room

2026-07-13 via Nuitee
T
Taiwo Lateef extended_group ng
9
2026-07-12 via Nuitee
H
Hannah couple gb
7
Nice stay but maintenance needed
Pros:

Beautiful property & grounds
Good food.

Cons:

The rooms were very dated. They definitely need some work put into them.
The room was cleanish but in a few areas there was dust and hair.
The shower pressure was not great.

2026-07-10 via Nuitee
K
Kurtis couple gb
10
On the 5th-6th beautiful
Pros:

The scenic views and the staff was incredibly well mannered and service was phenomenal

Definitely will be back for another stay

Cons:

We stayed the Saturday 4th aswell through the actually hotel website and they put us
Me and my 2 sons
1 aged 4
1 aged 14
Right underneath a 248 guest wedding party with live club DJ and live band which was on until 1 am in the morning and I had to get up at 5 for my own wedding just thought could have possibly put us as far away as possible

2026-07-09 via Nuitee