New House Country Hotel

Hotels
8.9 (1518 reviews)
Thornhill Road , Cardiff , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable room
Wonderful views
Friendly staff
Excellent food
Cons:
Fried eggs at breakfast
Poor bar service
Access issues for wheelchair

Categories

Cleanliness
8.65
The staff were great, very clean and tidy.
Service
9.15
Very friendly staff, attentive service.
Location
9.15
Great location with stunning views.
Room Quality
8.95
Rooms are oversized, beautiful views.
Amenities
8.65
Standard quality for this hotel tier.
Value for Money
8.65
Standard quality for this hotel tier.
Food and Beverage
8.85
Breakfast and dinner were excellent.
Overall Experience
9.15
Positive experiences, lovely stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:12

Property Description

Spectacular Views and Cozy Ambiance
Experience the charm of a roaring log fire and breathtaking views of Cardiff and the Vale of Glamorgan at our hotel. Situated on a hillside, our property offers a tranquil escape nestled amongst the Welsh hills, yet conveniently located just a short drive from Cardiff city center and the M4.

Elegant Decor and Historic Charm
Indulge in the luxurious ambiance of our hotel with open fires, exquisite furnishings, and beautifully restored bedrooms. The historic embellishments add a touch of elegance and character to your stay, making New House Country Hotel a truly enchanting destination.

Convenient Location and Easy Access
With a prime location near Cardiff and quick access to the M4, our hotel provides the perfect blend of serenity and convenience for your visit. Don't miss the opportunity to experience comfort and sophistication in the heart of Wales. Book your stay with us now!

Important information:

SAT NAV:
If driving to the hotel and using satellite navigation, enter the post code CF83 1LY (some systems do not recognize CF14 9UA).

Please note that the hotel frequently host wedding receptions and other events throughout the week.

Please note that our Electric Car Charging Point only accept standard 3-pin home chargers.
Proprietary chargers are not compatible with our Charging Point.
There are other Electric Car Charging Points in the local area that support Proprietary chargers. Please ask Reception for details.

Pet Policy- Pets are welcome at our Hotel by prior arrangement. An additional charge of £25 per pet, per stay applies. Contact the Hotel to check availability.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for £20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1518 reviews
Cleanliness: 8.65
Service: 9.15
Location: 9.15
Room Quality: 8.95
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.85
Overall Experience: 9.15
H
Higham couple gb
9
Pros:

Location with fabulous views

Cons:

Nothing

2026-03-21 via Nuitee
R
Ronald couple gb
8
Three nights at New House
Pros:

Location. Hotel building and facilities. Lovely views. Peaceful.

Cons:

Lack of vegetarian options both in starters and main courses in the restaurant.
Cauliflower three nights running did not appeal therefore we needed to go out to eat for two of our three nights which we didn't really want to!

2026-03-21 via Nuitee
N
Neil couple gb
10
2026-03-21 via Nuitee
M
Manuela solo_traveller gb
8
Very comfortable and cosy hotel.
Pros:

The room was big, but not much furniture. Unfortunately, room 7 doesn't have a fridge, a hairdryer or an iron board. The carpet in the communal areas needs a good cleaning or replacement. Other than that, the location is fantastic with a stunning view overlooking Cardiff city and Cardiff Bay. Breakfast was delicious, just a bit small portion.

2026-03-19 via Nuitee
G
Gareth couple gb
9
Lovely staff. Great rooms.
Pros:

Beautiful location

2026-03-19 via Nuitee
L
Luke solo_traveller gb
4
Hotel offers a fair experience but the rooms are tired
Pros:

Breakfast was fabulous

Cons:

Cleanliness of the bathroom

2026-03-18 via Nuitee
C
cecilia couple it
6
Pros:

La colazione e la location.
Molto bello l'esterno e le sale comuni.
Gentile lo staff ma ha sbagliato ad assegnarmi la camera.

Cons:

Mi è stata assegnata una camera sbagliata per via del mio late check-in. La camera era molto antiquata e non era stata pulita da tempo.

2026-03-17 via Nuitee
I
Imani extended_group gb
10
Pros:

I would like to return again. It was a lovely place.

2026-03-16 via Nuitee
S
Sarah couple gb
10
Quiet, comfortable and good value
Pros:

Quiet location and comfortable bed.

Cons:

Only 1 bottle of water in the room.

2026-03-16 via Nuitee
D
David solo_traveller gb
10
2026-03-16 via Nuitee
C
Clare couple gb
9
Fantastic hotel in fabulous location
Pros:

The hotel is in a fabulous location, gorgeous inside and outside with beautiful views away from the motorway …lovely bar next to a fireplace and staff are very friendly also, breakfast is
Excellent!

Cons:

Nothing

2026-03-15 via Nuitee
S
Sam couple gb
8
Pros:

Everything about our stay was superb! Stunning location with brilliant facilities and a view to die for.

Cons:

Shower could have done with a little more pressure.

2026-03-15 via Nuitee
A
Adrian solo_traveller gb
8
Great for the rugby
Pros:

Beautiful location

Cons:

Nothing

2026-03-15 via Nuitee
R
Richard couple gb
8
2026-03-15 via Nuitee
I
Isabelle couple fr
10
On voulait séjourner dans un hôtel à l’écart de Cardiff : on venait pour le match Pays de Galles -France Très bon bre
Pros:

Le cadre exceptionnel, très bon service. Chambre superbe avec vue sur Cardiff
Cheminées au bar , restaurant etc…

Cons:

Rien

2026-03-15 via Nuitee
J
Jack couple gb
10
2026-03-13 via Nuitee
P
Paul solo_traveller gb
9
Great hotel, fantastic staff, lovely food. Get Guinness on tap and electric car chargers and it’s faultless
Pros:

Beautiful property, well kept, the rooms are fantastic and the outside has a spectacular view.

Cons:

Guinness on tap (personal preference) and no electric car charging, there was some advertised but it was a 3 pin plug!

2026-03-13 via Nuitee
A
asif couple gb
9
Definitely recommend
Pros:

Excellent ,stayed a few times now.

Cons:

Nothing,everything was perfect,staff,facilities and clean .

2026-03-10 via Nuitee
M
Michael couple gb
9
2026-03-06 via Nuitee
A
Algddar solo_traveller ly
9
2026-03-05 via Nuitee