New House Country Hotel

Hotels
8.9 (1508 reviews)
Thornhill Road , Cardiff , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable room
Wonderful views
Friendly staff
Excellent food
Cons:
Fried eggs at breakfast
Poor bar service
Access issues for wheelchair

Categories

Cleanliness
8.65
The staff were great, very clean and tidy.
Service
9.15
Very friendly staff, attentive service.
Location
9.15
Great location with stunning views.
Room Quality
8.95
Rooms are oversized, beautiful views.
Amenities
8.65
Standard quality for this hotel tier.
Value for Money
8.65
Standard quality for this hotel tier.
Food and Beverage
8.85
Breakfast and dinner were excellent.
Overall Experience
9.15
Positive experiences, lovely stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:12

Property Description

Spectacular Views and Cozy Ambiance
Experience the charm of a roaring log fire and breathtaking views of Cardiff and the Vale of Glamorgan at our hotel. Situated on a hillside, our property offers a tranquil escape nestled amongst the Welsh hills, yet conveniently located just a short drive from Cardiff city center and the M4.

Elegant Decor and Historic Charm
Indulge in the luxurious ambiance of our hotel with open fires, exquisite furnishings, and beautifully restored bedrooms. The historic embellishments add a touch of elegance and character to your stay, making New House Country Hotel a truly enchanting destination.

Convenient Location and Easy Access
With a prime location near Cardiff and quick access to the M4, our hotel provides the perfect blend of serenity and convenience for your visit. Don't miss the opportunity to experience comfort and sophistication in the heart of Wales. Book your stay with us now!

Important information:

SAT NAV:
If driving to the hotel and using satellite navigation, enter the post code CF83 1LY (some systems do not recognize CF14 9UA).

Please note that the hotel frequently host wedding receptions and other events throughout the week.

Please note that our Electric Car Charging Point only accept standard 3-pin home chargers.
Proprietary chargers are not compatible with our Charging Point.
There are other Electric Car Charging Points in the local area that support Proprietary chargers. Please ask Reception for details.

Pet Policy- Pets are welcome at our Hotel by prior arrangement. An additional charge of £25 per pet, per stay applies. Contact the Hotel to check availability.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for £20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1508 reviews
Cleanliness: 8.65
Service: 9.15
Location: 9.15
Room Quality: 8.95
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.85
Overall Experience: 9.15
J
JxT couple gb
8
2026-02-11 via Nuitee
A
Adrian couple gb
10
2026-02-11 via Nuitee
N
Nick solo_traveller gb
9
Traditional Cosy Hotel - Sirloin Steak was phenomenal
2026-02-10 via Nuitee
S
Sara couple gb
8
2026-01-28 via Nuitee
L
Lisa solo_traveller gb
10
Lovely 5 star
Pros:

Not only is it in a beautiful location - the hotel is stunning and the staff are outstanding

Cons:

I would have liked to see more vegetarian:pescatarian options on the menu

2026-01-25 via Nuitee
A
ANDY couple gb
5
Nice location, room comfortable, in need of tlc, hotel , staff and heating system.
Pros:

Great views, safe car parking.

Cons:

Ladies downstairs loo’s. Houdini would struggle to shut door once you’re inside.

2026-01-21 via Nuitee
H
HEATHER couple ca
9
Very good
Pros:

The breakfast buffet was excellent and the whole atmosphere at the hotel was beautiful

Cons:

The bar was really busy after there was a funeral tea so it would have been good to have help with the bartender
Also the dining room off the bar area should have had the lights dimmed for the overflow of people for the ambience
Poor bartender was on his own and couldn’t deal with any details

2026-01-20 via Nuitee
E
Elysia couple gb
10
Was a very good stay, definitely be visiting again
Pros:

Meals were great, the room was big and spacious, lovely staff

2026-01-20 via Nuitee
J
Julie couple gb
10
Great stay, just one point to note. It was difficult to find someone to serve you at the bar as only seemed to be 1 pers
Pros:

Beautiful property in an excellent location

Cons:

Nothing

2026-01-20 via Nuitee
J
Joan couple gb
8
Comfortable and good location
Pros:

Lovely view

Cons:

Poor lighting

2026-01-20 via Nuitee
A
Andrew couple gb
9
2026-01-20 via Nuitee
Z
Zoe couple gb
9
Beautiful property with wonderful views. Room exceptional, one if the Bert I gave stayed in in the UK
Pros:

Beautiful and comfortable room, plus amazing outdoor space.

Cons:

Difficult to find, hotel needs to issue detailed instructions as postcode doesn’t get you to the location. Must be a common complaint as when you call the hotel it’s an option to ring!

2026-01-19 via Nuitee
K
Knight couple us
8
Pros:

Lovely view

Cons:

Tired. Needs a refresh on the interior room

2026-01-19 via Nuitee
K
Kerri couple gb
8
Great value for money lovely location great staff
Pros:

Lovely location very spacious rooms and staff very friendly and helpful

2026-01-19 via Nuitee
C
Connor extended_group gb
10
2026-01-19 via Nuitee
B
Brian extended_group gb
9
Pros:

Great Views - especially at night over Cardif

2026-01-19 via Nuitee
S
Sandra family_with_children gb
10
Excellent location and amenities.
Pros:

Excellent surrounding views and great choices for breakfast.. Room very spacious and clean

2026-01-19 via Nuitee
J
John solo_traveller gb
7
Pros:

Stayed many times before. Good but not exceptional breakfast. Not eaten dinner recently.

Cons:

Nothing in particular.

2026-01-19 via Nuitee
K
Kirstie couple gb
9
2026-01-19 via Nuitee
H
Hannah couple gb
10
Amazing, lots of room, perfect to get ready before your special day!
Pros:

We stayed in the bridal suite and it was fantastic, the staff were amazing, very accommodating.
We had the perfect room for us all to get ready before my wedding, plenty of room and the getting ready room was fab!

Cons:

Nothing

2026-01-19 via Nuitee