New House Country Hotel

Hotels
8.9 (1611 reviews)
Thornhill Road , Cardiff , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Comfortable room
Wonderful views
Friendly staff
Excellent food
Cons:
Fried eggs at breakfast
Poor bar service
Access issues for wheelchair

Categories

Cleanliness
8.65
The staff were great, very clean and tidy.
Service
9.15
Very friendly staff, attentive service.
Location
9.15
Great location with stunning views.
Room Quality
8.95
Rooms are oversized, beautiful views.
Amenities
8.65
Standard quality for this hotel tier.
Value for Money
8.65
Standard quality for this hotel tier.
Food and Beverage
8.85
Breakfast and dinner were excellent.
Overall Experience
9.15
Positive experiences, lovely stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:12

Property Description

Spectacular Views and Cozy Ambiance
Experience the charm of a roaring log fire and breathtaking views of Cardiff and the Vale of Glamorgan at our hotel. Situated on a hillside, our property offers a tranquil escape nestled amongst the Welsh hills, yet conveniently located just a short drive from Cardiff city center and the M4.

Elegant Decor and Historic Charm
Indulge in the luxurious ambiance of our hotel with open fires, exquisite furnishings, and beautifully restored bedrooms. The historic embellishments add a touch of elegance and character to your stay, making New House Country Hotel a truly enchanting destination.

Convenient Location and Easy Access
With a prime location near Cardiff and quick access to the M4, our hotel provides the perfect blend of serenity and convenience for your visit. Don't miss the opportunity to experience comfort and sophistication in the heart of Wales. Book your stay with us now!

Important information:

SAT NAV:
If driving to the hotel and using satellite navigation, enter the post code CF83 1LY (some systems do not recognize CF14 9UA).

Please note that the hotel frequently host wedding receptions and other events throughout the week.

Please note that our Electric Car Charging Point only accept standard 3-pin home chargers.
Proprietary chargers are not compatible with our Charging Point.
There are other Electric Car Charging Points in the local area that support Proprietary chargers. Please ask Reception for details.

Pet Policy- Pets are welcome at our Hotel by prior arrangement. An additional charge of £25 per pet, per stay applies. Contact the Hotel to check availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for £20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1611 reviews
Cleanliness: 8.65
Service: 9.15
Location: 9.15
Room Quality: 8.95
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.85
Overall Experience: 9.15
A
Anne couple gb
8
Comfortable, quiet stay
Pros:

Comfortable, quiet, clean, friendly, helpful staff.

2026-06-06 via Nuitee
H
Holger couple de
10
Die 3 Tage unseres Aufenthaltes waren perfekt.
Pros:

Absolute Top-Lage und gute Anbindung an die City

2026-06-05 via Nuitee
T
Tania solo_traveller gb
10
Pros:

Rhys on receptuon was excellent

Cons:

The lady serving breakfast looked miserabke we went for a continenral and mirw juice and itvwas all.put away

2026-06-02 via Nuitee
B
BLANCA ROSA solo_traveller es
9
2026-06-01 via Nuitee
H
Heather solo_traveller gb
10
Pros:

Far reaching views from garden and bedroom

Cons:

All good

2026-06-01 via Nuitee
E
Eleanor couple gb
9
Heavenly. A real pleasure and we will be back.
Pros:

Beautiful country hotel, quiet, fabulous views, well maintained, staff courteous and helpful, squeaky clean, mattress really comfortable, tea and coffee in the room, decor in keeping with the age of the property. Fan provided during hot weather.

Cons:

Would have liked herbal teas in the room.
Would have liked a discreet quiet fridge in the room.

2026-06-01 via Nuitee
P
Peter extended_group gb
9
Would have longed to stay longer
Pros:

The view is spectacular and the outside seating makes best use of it. Breakfast great and varied. The lamb at evening meal was delicious.

Cons:

Milk Jugs at breakfast are inadequate. We had to make frequent trips to the cookery to get our thimble filled up.

2026-05-30 via Nuitee
C
Cynthia solo_traveller gb
10
Pros:

The staff had already put a fan on in our room due to the unusually hot weather.

2026-05-30 via Nuitee
T
TREVOR couple gb
10
Peaceful and value for money
Pros:

Beautiful view from the hotel. Very clean and welcoming. Really peaceful. Idyllic.

Cons:

Nothing it was beautiful.

2026-05-27 via Nuitee
A
Alexia extended_group gb
10
A comfortable stay in beautiful surroundings.
Pros:

The open roaring fire, the friendly staff and the stunning vistas.

Cons:

They ran out of a couple of things at the breakfast. I was looking forward to the smoked salmon but the rest of the food was good.

2026-05-27 via Nuitee
B
Belciuganu couple gb
7
2026-05-26 via Nuitee
A
Arjun family_with_children gb
10
Excellent and will go back again
Pros:

The staff werr extremely helpful, they gave us Baroness Room which we liked very much. In particular a gentlemen called Ewan helped me put a fan in the room and also the lady who came to check the radiator were very helpful. The breakfast was excellent too

2026-05-26 via Nuitee
M
Milana couple us
7
OK.
Pros:

The hotel Location and views!

Cons:

There is an ‘old smell’ in the rooms. The property feels run down and needs renovation.

2026-05-24 via Nuitee
E
Evans solo_traveller gb
10
2026-05-23 via Nuitee
R
Rataphiraya family_with_children th
8
ที่พักท่ามกล่งบรรยากาศธรรมชาติ อยู่ไม่ไกลจากเมือง มีอาหารเช้าที่ดีเยี่ยม
Pros:

ที่พักหว้างใหญ่และสบายมาก ที่พัหอยู่สูงมองเห็นวิวเมือง และทุ่งหญ้าในโรงแรมที่เขียวขจี อาหารเช้าเลือกได้หลากหลาย และอร่อยๆ
ภายในห้องพักรีโนเวทใหม่ สวยงาม เตียงใหญ่ นอนสบายมาก มีฮีตเตอร์อุ่นๆ บรรยากาศโดยรวมชอบมาก

Cons:

พนักงานที่ห้องอาหาร ไม่ค่อยยิ้มแย้ม อยากให้มีใจบริการมากกว่านี้

2026-05-19 via Nuitee
S
Steven couple gb
6
We will certainly be returning to this hotel
Pros:

The room was spacious spotlessly clean and the bed extremely comfortable.
The breakfast was cooked to order , great selection and very tasty. The staff were friendly, professional and polite.

2026-05-18 via Nuitee
G
Gerard couple gb
10
2026-05-18 via Nuitee
Y
Yvonne couple gb
8
Very nice a
Pros:

The staff and the view and the food was very good too!

2026-05-17 via Nuitee
A
Alexandria couple de
10
A beautiful Welsh Country Hotel
Pros:

Beautiful location, stunning spacious bedroom and a lovely large bathroom with a nice rainforest shower and a separate bath tub. The breakfast options were delicious and the bar was great. Staff were incredibly helpful with a special shout out to Lovelle for the exceptional service on our last evening. Hopefully we will be back someday!

Cons:

There was nothing I didn’t like! However just a couple suggestions-
-Sweet breakfast options for the future? French toast, waffles, buttermilk pancakes with fruit etc.
-more attractive stemware in the bar area. There’s a great wine and spirit selection but I’m very particular about my wine and champagne glasses.

2026-05-13 via Nuitee
N
nicola solo_traveller gb
10
Pros:

Staff are always amazing. Breakfast is beautiful. Scenery on the balcony and all around is superb.

Cons:

Bar closed at 11

2026-05-12 via Nuitee