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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Restaurant
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Terrace
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Family rooms
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Safety deposit box
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Fax/photocopying
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Non-smoking throughout
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Kid meals
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Mobile app for room service
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Japanese garden
Review Highlights
Categories
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Property Description
Warm Geordie Hospitality
Experience the renowned Geordie hospitality at our privately owned family hotel, just minutes from the city centre. Enjoy the personal touch that sets us apart.
Consistent Reputation
Established for 20 years, we pride ourselves on offering good food and friendly service. Our warm and congenial atmosphere will make you feel right at home.
Convenient Location
While located in a quiet suburban area, we offer easy access to the Metro Centre and Newcastle Airport. Explore the city or catch a flight with ease.
Book now to experience our warm hospitality, consistent service, and convenient location for yourself!
A credit card is necessary to confirm the reservation.
Please note that group reservations of 10 people or more require a deposit of GBP 20 per person that is nonrefundable.
When booking 6 rooms or more, different policies and additional supplements will apply.
This property cannot accommodate stag/hen parties.
There is no elevator at this property.
Free parking is available but with limited availability!
A credit card is necessary to confirm the reservation. When booking 6 rooms or more, different policies and additional supplements will apply. This property cannot accommodate stag/hen parties. There is no elevator at this property. Free parking is available but with limited availability !Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for £15 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Great location, very welcoming staff and lovely spacious room with lovely view of the park! Loved our stay.
Little bit dated maybe but we thought it was great overall and it's an old building so what can you expect!
Great value stayed here many times excellent location too
The staff very friendly LLP
Good location
The room was quite small, and the bathroom was not very clean. It was also very noisy throughout my stay.
Unfortunately, the staff were not very helpful and could sometimes be rude.
Breakfast was another disappointment. I stayed in this hotel because I had a two days course that started at 8 am. So for breakfast You have to order and wait for it since it’s not a buffet, which takes time and I was not told this on check in. On my first day, I only had 15 minutes available and ended up missing breakfast. During the weekend, hot breakfast is only served after 8 a.m., which I was also not informed of this at check-in, so I missed it again on the second day.
When I raised this issue with the receptionist, I was told that “it’s only £10, you didn’t lose a lot,” which I found quite rude and dismissive, so I decided not to continue the discussion.
Overall, I would not choose to stay here again.
Good location
A bit noisy
Staff member George(?) welcomed me at 1.30am after a delayed flight and was friendly and helpful.
Great location
Good price
Good room
A bit dated
Shower seal a bit tatty
Cheap, friendly staff & good location
A bit dated in areas like the bathroom
Fantastic value. Exactly the right location (for me), staff extremely friendly and helpful, room facilities had everything needed and an excellent breakfast included in the price.
What's not to like?
A little more choice in parking options would have been useful.
Room - layout good when working into the late hours and partner needs to sleep! The desk is positioned whereby the light from laptop etc does not disturb their sleep. I always ask for Room 7. Staff always try to accommodate request for this room - thanks
Additional electrical sockets near desk area, could do with proper working desk and chair, -it's too high as it's more a dressing table. heating, I do find the rooms cold. These are my ideals - hasn't put me off booing this hotel on many occasions when working in the area.
Das Personal war überaus zuvorkommend freundlich und hilfsbereit.
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