Ivy Hill Hotel, BW Signature Collection

Hotels
Sure Hotel Collection by Best Western
7.9 (794 reviews)
Writtle Road, Margaretting , Chelmsford , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Fax/photocopying
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable environment
Good location
Cons:
Cleanliness issues with bathroom
High prices in the bar
Heating in the room

Categories

Cleanliness
6.65
Not the cleanest place we have visited, specifically mentioned dirty bathroom.
Service
8.65
Staff were attentive and professional, warm reception upon arrival.
Location
8.65
Great location for passing through, peaceful and quiet.
Room Quality
7.65
Room was spacious and well furnished, but some issues with heating.
Amenities
8.15
Standard quality for this hotel tier.
Value for Money
7.15
Expensive accommodation, not good value for money.
Food and Beverage
7.65
Breakfast was good but options were limited.
Overall Experience
8.65
Overall very good experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:30

Property Description

Victorian Charm and Modern Comforts

Tranquil Setting in Essex Countryside
Surrounded by 9 acres of lush garden and parkland, Best Western Ivy Hill offers a peaceful retreat in Margaretting.

Elegant Dining and Relaxation Options
Indulge in culinary delights at the newly relocated Bartellas Restaurant, or unwind in the lounge and bar with a variety of refreshments.

Comfortable Rooms with Contemporary Amenities
Experience a blend of Victorian elegance and modern convenience in the hotel's bedrooms, equipped with Freeview TV and complimentary Wi-Fi.

Book your stay at Best Western Ivy Hill for a perfect countryside getaway!

Important information:

Guests are required to provide a valid debit/credit card pre-authorization upon arrival at the hotel.
All of our rooms are nonsmoking, non-vaping rooms and are equipped with smoke detectors. A charge of one night’s accommodations will be made for servicing a room that has been smoked or vaped in.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for £20 per person per night when using an existing bed.
    People no matter the age stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 794 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 7.15
Food and Beverage: 7.65
Overall Experience: 8.65
D
Daniel solo_traveller gb
10
2026-05-15 via Nuitee
D
Dilys couple gb
8
Comfortable stay
Pros:

Clean room, comfortable bed, good shower, good breakfast.

Cons:

We had early morning wake-up calls each morning by a peacock outside our bedroom window! Very pretty bird but struggled to get back to sleep again. There was also a power cut when we first arrived, so we were given torches, then middle of night a generator came, so bedroom light came on waking us up. Peacock woke us again not long after! Not hotel’s fault though really.

2026-05-13 via Nuitee
P
Paula solo_traveller gb
8
2026-05-13 via Nuitee
J
jamie-lee couple gb
9
A comfortable stay, lovely grounds and good breakfast
Pros:

The bed was very comfortable. All facilities available, safe, iron, ironing board etc. The room was a good size and bathroom was large. The breakfast was good too

Cons:

Not applicable

2026-05-11 via Nuitee
W
Wise solo_traveller gb
6
Disappointed for the price.
Pros:

Bed was comfortable. Garden beautiful.

Cons:

I came on my own husband was ill.To hot in room had window open from when i arrived, breakfast room too hot. Breakfast eggs rubbery, ashbrowns cold, Booked on web site...said insurance and breakfast included ticked ground floor as have disabilitys. Was told at breakfast there was a charge and room on first floor. When checking out told them breakfast was included and should of been ground floor...never charged me for breakfast (didnt each much as rubbery and cold)and they apologised about room, they wasn't informed. Bar staff wasn't knowledgeable about teas and coffee to purchase. Bits of decor needs doing in places. I would of booked direct with hotel but charge for insurance for cancellation fee £40.00 think that is excessive as people dont cancel unless a very good reason. I said I was with 70th birthday party who paid £130 including breakfast I paid £145 ok cancellation cover but they said no breakfast included...I stayed before few years back...didnt have any problems.

2026-05-10 via Nuitee
I
Ifeoma extended_group gb
6
Didn’t measure up to my expectations for the amount paid
Pros:

Location was suitable

Cons:

The cost per night

2026-05-04 via Nuitee
L
Linda couple gb
9
2026-05-03 via Nuitee
C
Chrisy46 solo_traveller gb
10
2026-04-26 via Nuitee
M
Marian couple gb
9
Very comfortable and peaceful. Great continental breakfast
2026-04-26 via Nuitee
L
lizzie couple gb
4
2026-04-23 via Nuitee
P
Phyllis couple gb
10
Excellent country hotel.
Pros:

The hotel is so beautiful. The room was clean and cosy. The bed was so comfortable. Food was delicious.

Cons:

Had trouble with the shower. It was old fashioned and was hard to turn on. Can do with modern ones, otherwise excellent place.

2026-04-21 via Nuitee
D
Davina solo_traveller gb
8
Pros:

It was convenient for our purpose and in a very quiet location although near a major road .
The staff were very friendly and attentive

Cons:

Needs a few modern touches .

2026-04-11 via Nuitee
C
Cindy couple nl
8
Het was maar 1 nachtje maar prima verblijf
Pros:

Het is er netjes en schoon. Personeel heel erg vriendelijk. Bedden zijn prima. Contact vooraf is ook heel goed.

Cons:

We zijn er vaker geweest en toen was alles perfect, daarom viel t nu een beetje tegen omdat we geen koffie en thee op kamer konden drinken, er was maar 1 handdoek voor 2 personen. En de douche was vreselijk. Heel
Klein straaltje uit kleine douche en die kon je niet ophangen. Regendouche was alleen maar koud (of wij snappen het niet😀) Verder perfect!

2026-04-06 via Nuitee
J
Jillian couple gb
7
2026-04-02 via Nuitee
J
Jean couple gb
10
Pros:

every thing so pleased we have booked for June

Cons:

nothing

2026-03-30 via Nuitee
P
Paris extended_group gb
9
Brilliant stay
Pros:

The hotel had a lovely atmosphere, rooms were very comfortable. The staff were extremely friendly .

Cons:

Rooms could do with a little updating if I was being really picky and the breakfast was a tad pricy .

2026-03-29 via Nuitee
S
shannon family_with_children gb
10
2026-03-28 via Nuitee
N
Norman solo_traveller mt
9
pleasant stay
2026-03-27 via Nuitee
F
Frank couple gb
8
2026-03-19 via Nuitee
P
Philip couple gb
10
Excellent stay.
Pros:

Excellent room, excellent breakfast and excellent staff.

Cons:

Nothing

2026-03-17 via Nuitee