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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Laundry
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Toilet with grab rails
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
Review Highlights
Categories
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Property Description
Victorian Charm and Modern Comforts
Tranquil Setting in Essex Countryside
Surrounded by 9 acres of lush garden and parkland, Best Western Ivy Hill offers a peaceful retreat in Margaretting.
Elegant Dining and Relaxation Options
Indulge in culinary delights at the newly relocated Bartellas Restaurant, or unwind in the lounge and bar with a variety of refreshments.
Comfortable Rooms with Contemporary Amenities
Experience a blend of Victorian elegance and modern convenience in the hotel's bedrooms, equipped with Freeview TV and complimentary Wi-Fi.
Book your stay at Best Western Ivy Hill for a perfect countryside getaway!
Guests are required to provide a valid debit/credit card pre-authorization upon arrival at the hotel.
All of our rooms are nonsmoking, non-vaping rooms and are equipped with smoke detectors. A charge of one night’s accommodations will be made for servicing a room that has been smoked or vaped in.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for £20 per person per night when using an existing bed.
People no matter the age stay for £20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Too hot!
Surrounding beautiful 😍
The staff were very lovely, friendly, helpful and accomodating
Nothing to share.
Nice staff
Excellent blinds and curtains combo to keep sun and some heat out during the day.
Nice shower and powerful enough to wash even my thick hair
Lovely bed and pillows
Girl on buffet told me the sign saying 'gluten free available on request' meant the tray of sandwiches were all gluten free. Obviously they weren't and I had to push her to check. I then received a really nice selection and was impressed.
When doing a buffet you should bring up anyone with allergies first as the tongs were all cross contaminated with gluten so I couldn't have anything until a fresh batch was brought out.
Too hot, but that's not your fault as I knew no air conditioning when booked.
Breakfast great, room no airconditioning, bed fine
Staff were great
Lovely hotel, clean and tidy. Staff very attentive. Especially your night porter letting us in at 2.45am!
N/A
The staff were excellent and a big shout out to the night porter , what service he provided . He totally went out of his way to greet us very late in the night after a party and provided us with cold bottles of water. It’s the simple things in life that matter
The team where great and the food quality and choice really good
No air conditioning in the bedroom or main breakfast room.
Very comfortable and clean rooms. Nice restaurant and dining area. Plenty of parking available.
The room was very hot. It was in the middle of a heat wave, but it was quite unbearable. There was a good fan, but as it hasn’t been on through the day, it was very warm through the night.
Breakfast was delicious, but took a long time to come. 25 minutes just to get a small portion of scrambled egg and smoked salmon.
The breakfast was very good, lovely choices
Liked the whole stay
There was plenty of parking available. The gardens were lovely and there was also a resident peacock that came up to my window.
My room was far too hot and overlooked the roof and all the extraction pipework. As there was no air conditioning and only provided with a fan that didn’t oscillate I kept the window open which meant I could hear everything from outside. It was noisy and very hot. A difficult nights sleep.
The room was a good size, clean and, comfortable bed and good shower. The price was reasonable as well and there was onsite free parking.
The room had a few minor repairs needed like a broken drawer on chest and bathroom door warping at the bottom. The food was good in the restaurant but the main issue seemed to be the miscommunication amongst restaurant staff which resulted in food or drinks either arriving late or not at all. We weren't the only diners who experienced this. They did reduce the bill though because of the mixup. In their guest room information they stated they didn't provide breakfast, only for us to discover when checking out that they did. But we had decided to get going at this point.
Very clean, friendly staff and welcoming and accommodating. Grounds are clean and v.spacious. room v. Clean and tidy
Room was hot, fans to help, but limited affect. But that's due to our summer more than anything.
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