Hotel Horizon

Hotels
•
Independent
297 Chemin Maple, Sutton, Quebec, J0E 2K0 , Sutton , CA
1-450-538-3212

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Facilities

Fitness facilities
Conference space
Fireplace in lobby
Hiking/biking trails nearby
Ski storage
Breakfast available (surcharge)
Library
Multilingual staff
Front desk (limited hours)
Mountain biking nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Cons:
Issues with cleanliness
Breakfast improvement needed

Categories

Cleanliness
8.39
Some concerns about cleanliness due to the leaking shower and issues noted in reviews.
Service
9.36
Staff is consistently mentioned as friendly and professional.
Location
9.4
Great proximity to town with beautiful views.
Room Quality
8.85
Rooms are described as beautiful and cozy.
Amenities
9.38
Good pool, hot tub, and spa are mentioned positively.
Value for Money
8.84
Overall good experience despite some negative aspects.
Food and Beverage
8.39
Breakfast noted as good, but some reviews suggest it could be improved.
Overall Experience
9.36
General sentiment indicates a positive experience despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:48

Property Description

Luxurious Spa Experience
Indulge in relaxation at our full-service spa, indoor pool, sauna, and spa tub.

Dining and Entertainment
Savor delectable meals at Bistro Horizon, unwind at the bar/lounge, or grab a quick bite at the snack bar/deli.

Convenient Amenities
Enjoy free Wi-Fi, arcade room fun, ski storage, and more. Plus, relish continental breakfast and explore event spaces.

Experience tranquility and convenience at Hotel Horizon. Book now for a memorable mountain getaway.

Important information:

  • Pool access available from 9:00 AM to 7:00 PM.
  • Up to 5 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
D
David
10
Pros:

Beaucoup aimé!

2025-10-07 • via Nuitee
A
Anna
10
Pros:

Perfect for autumn getaway. Quiet during the week. Excellent food at the bistro.

2025-10-07 • via Nuitee
A
Arena • partner
6
Pros:

Breakfast is OK. Staff quite friendly. Hotel condition needs to be updated.

2025-09-27 • via Nuitee
P
Patrick
10
Pros:

Great!

2025-09-15 • via Nuitee
J
Joanna • family_with_children
8
Pros:

Really nice family room. Pool was nice but pretty too cold for our 4 year old. Breakfast was good. Very quiet hotel even though it was fully booked. Staff was nice.

2025-09-15 • via Nuitee
K
Katherine • family
10
Pros:

Loved staying here, so relaxing. Hot tub, sauna, great breakfast views and a comfy bed!

2025-09-11 • via Nuitee
O
Olivia • partner
10
Pros:

.

2025-09-08 • via Nuitee
M
Michael • friends
10
Pros:

Late check in was set up and explained thoroughly.

2025-09-05 • via Nuitee
A
ALAIN • family
10
Pros:

The room was beautiful and cosy! Great for a family of 4 (2 adults and 2 kids).
The swimming pool and the spa are a great added value to our stay (we didn’t use the gym, maybe next time)

However, breakfast can be much better

2025-09-03 • via Nuitee
M
Marco
4
Pros:

The property was booked for a wedding, the lobby restaurant was non operational for the evening which we were not advised. The room had a leaking shower and or faucet, puddle of water when we checked in. No telephone sin the room means you must walk to reception for all needs and non functioning tv and internet is weak at best. Not recommended.

2025-09-02 • via Nuitee
A
Anna
10
Pros:

Great food in bistro. Evening live musical entertainment. Attentive staff.

2025-08-31 • via Nuitee
G
Ginette • partner
10
Pros:

Great swimming pool, hot tub and dry sauna. Nice family bedroom. Good continental breakfast.

2025-08-20 • via Nuitee
C
Christian
10
Pros:

Endroit génial pour un séjour familial.
Les chambres sont confortables
Il serait par contre agréable d’avoir un mini frigo dans les chambres pour les voyageurs.

2025-08-15 • via Nuitee
V
Verified traveler
10
Will come back.
Pros:

Room is clean and confortable. Staff is professional and helpful. Breakfast options are limited, but everyone should find something good.

2025-08-11 • via Nuitee
A
Anny
2
Pros:

WARNING: I was disappointed to find that if you arrive after the reception desk is closed, you won’t be able to access the hotel at all. It seems like the bare minimum expectation would be providing clear, detailed instructions on how to access the hotel after hours. Unfortunately, this was not the case, which made the experience frustrating. Needless to say we have to drive hours back home having no place to stay. Totally unacceptable!

2025-08-10 • via Nuitee
O
Omkar
10
Pros:

Nice cottage like room with bunk beds for kids. Good spread for breakfast. Overall good facilities will definitely come back.

2025-08-05 • via Nuitee
M
michael
8
Pros:

the view was nice and proximity to town great

2025-07-22 • via Nuitee
C
Claude
8
Très bel endroit et nous y retournerons.
Pros:

Première visite et nous avons bien aimé. Bel accueil avec personnel très sympatique. Belle chambre avec lit confortable. Nous avons souper au resto de l'hotel et la nourriture était très bonne.
Belle piscine intérieur à une bonne température. Il y a aussi un beau spa finlandais ainsi qu'un spa extérieur
Merci encore une fois à tout le personnel.

2025-07-20 • via Nuitee
J
Justine M
10
Family fun
Pros:

Fun find with a great breakfast and pool

2025-07-17 • via Nuitee
J
Jennifer • family_with_children
10
Pros:

Beautiful views, lovely staff, excellent spot for families. The family rooms with bunk beds are a great layout. The hot tub and pool were lovely and not busy at all. The breakfast buffet was simple but a perfect start to the day. Sutton is a beautiful town. We all enjoyed our stay.

2025-07-16 • via Nuitee