Grand Hotel Empire

Hotels
7.2 (1919 reviews)
Mannheimerstraße 15 , Frankfurt/Main , DE

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent central location next to main train station
Friendly and helpful staff (early check-in reported)
Comfortable rooms for many guests; some upgraded rooms highly praised
Good breakfast for several guests, rooftop breakfast/terrace noted
Generally good price/performance for a mid-range hotel
Cons:
Strong stench in hallways (sulfur/rotten-egg smell) reported
Cleanliness problems: worn bed linen, old towels, hairs in bed
Amenities issues: broken coffee machine, missing towels, fridge/Wi‑Fi/AC problems
Breakfast stock/selection problems (rolls ran out, limited choice)
Parking is limited and can be inconvenient

Categories

Cleanliness
5.5
Multiple mentions of a strong stench in hallways, worn/dirty bed linen and towels, hairs in bed; some guests did call rooms 'sauber' but overall cleanliness is a clear concern.
Service
8.5
Many guests praised polite, friendly and helpful staff (early check-in, welcoming reception); isolated report of a brusque/unhelpful reception interaction.
Location
9
Consistently described as central and directly at the main train station — repeatedly praised as an excellent location.
Room Quality
7
Mixed comments: some guests loved spacious/upgraded/comfortable rooms and rooftop views, others noted aging furnishings, low ceilings, separate-in-room shower and functional issues (fridge without function).
Amenities
6.5
Several amenity problems reported: broken coffee machine, missing towels, noisy or non-working AC, fridge and Wi‑Fi malfunctions; parking can be difficult.
Value for Money
7.8
Multiple mentions that price/performance is good or OK for a mid-range hotel, making value generally favorable despite some faults.
Food and Beverage
6.8
Breakfast often praised (rooftop, good breakfast) but also criticisms: limited selection, items ran out, buffet not suitable for some guests.
Overall Experience
6.5
Overall mixed experience: excellent location and friendly staff offset by cleanliness and amenity issues; stays are acceptable for short/transfer visits but some problems reduce comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 21:05

Property Description

Luxurious 4-Star Stay in the Heart of Frankfurt

Sauna, Fitness-Centre, and Outdoor-Terrace: Unwind and relax in our sauna, stay active in the fitness centre, and enjoy the fresh air on our outdoor terrace.

Stunning Views and Convenient Location: Marvel at the views of the cathedral and Römer city hall from our hotel. Situated right at the Frankfurt main train station, explore the city with ease.

Fine Dining and Convenience: Indulge in international and local cuisine at our 8th-floor restaurant and bar with an outside terrace. With nearby amenities and attractions, everything you need is just a short walk away.

Experience luxury and convenience at Grand Hotel Empire. Book your stay now for an unforgettable experience.

Important information:

Please note that public parking is available a short distance from the property and must be reserved in advance of arrival. Please contact the hotel with the contact information provided in the booking confirmation.

Please note the credit card used to make the booking must be displayed at check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Location

Guest Reviews

7.2
Based on 1919 reviews
Cleanliness: 5.5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 6.5
Value for Money: 7.8
Food and Beverage: 6.8
Overall Experience: 6.5
N
Nadezhda • couple • de
5
Für 126€ ist es nichts .
Pros:

Neben Bahnhof war sehr praktisch

Cons:

Im Zimmer war es dreckig , auf der Couch war viel Krümel von keine Ahnung was , Kühlschrank gelb drin , Bett ist zerrissen , im Zimmer hat furchtbar gerochen , man könnte Fenster nicht geschlossen halten . Beim ankommen im Flur roch abartig nach indische Küche, Rühreier beim Frühstück hatten absolut nicht lecker , hatten komischen Geschmack . Und ich bin absolut einfach was Unterkunft aussehen angeht , aber es muss sauber sein

2026-10-17 • via Nuitee
A
Alex • solo_traveller • ua
7
Гадюшник
Pros:

Ничего

Cons:

Все

2026-10-17 • via Nuitee
Y
Yevheniia • family_with_children • de
10
Pros:

Шикарный отель прямо на главном вокзале Франкфурта. Номера чистые, интерьер интересный, кровать удобная. Хороший завтрак. Персонал дружелюбный. Заселение было быстрым.

Cons:

Что пришлось на следующий день уезжать. С удовольствием еще бы побыли)

2026-10-17 • via Nuitee
D
Denys • couple • lt
10
2026-10-17 • via Nuitee
N
nagar • solo_traveller • in
8
2026-10-16 • via Nuitee
K
Karsten • solo_traveller • de
6
2026-10-15 • via Nuitee
Y
Yeraldin • solo_traveller • at
1
2026-10-14 • via Nuitee
R
Rob • solo_traveller • nl
6
Zijn betere hotels maar daar is de prijs dan naar
Pros:

Locatie

Cons:

Oud dated en vergane glorie. Geen 4 sterren

2026-10-14 • via Nuitee
A
Aseel • solo_traveller • de
9
2026-10-12 • via Nuitee
A
Anas • solo_traveller • pk
10
2026-10-12 • via Nuitee
T
Tessa • solo_traveller • nl
7
Fine, might consider again for a short stay.
Pros:

It was pretty quiet considering the location. The room was nice and clean and close to city center.

Cons:

Breakfast is pretty stale for the price you pay for the breakfast. Also the scent of the indian next door can be pretty overwhelming.

2026-10-12 • via Nuitee
K
Katia • couple • lu
2
2026-10-12 • via Nuitee
A
Aseel • solo_traveller • de
9
2026-10-12 • via Nuitee
K
Karina • couple • de
7
Pros:

* Удобная мебель и много места для хранения.
* Много розеток и светильников.
* Небольшой холодильник в номере.
* Хорошая цена.
* Расположение (хоть и со своими нюансами, но близко к вокзалу)

Cons:

* из Запах в холле просто душил! Пожалуйста, перестаньте использовать этот тяжёлый парфюм с арабскими мотивами.
* Безопасность дверей: Очень важно! Внимательно следите за тем, чтобы дверь за вами действительно хлопнула и закрылась, иначе рискнёте оставить номер открытым.
* Чистота и состояние: Все зеркала в номере были заляпаны, сантехника в душе грязная, а туалет — с налётом, который не отмыли. Постельное бельё с дырами, ремонт старенький. У входа вывалилась розетка с торчащими проводами.
* Техника: Телевизор старый — включить Netflix или YouTube не получится

2026-10-11 • via Nuitee
Поляков • solo_traveller • nl
8
2026-10-11 • via Nuitee
N
Nazar • couple • ua
10
2026-10-11 • via Nuitee
D
Diego • extended_group • es
8
Pros:

La limpieza de la habitación era de 10

Cons:

Que la ducha estuviera dentro del cuarto de baño y no en medio de la habitación

2026-10-10 • via Nuitee
S
Stefan1989 • solo_traveller • de
5
Pros:

Lage zum Bahnhof

2026-10-10 • via Nuitee
G
gyujung • solo_traveller • kr
8
2026-10-10 • via Nuitee
O
Osvaldo • solo_traveller • br
9
Localização excelente e uma fantástica relação custo benefício
Pros:

Localização, ao lado da Hauptbahnhof, mas pelo menos o quarto que fiquei era absolutamente silencioso. Café da manhã excelente com enorme variedade e ambiente extremamente limpo. Funcionários simpáticos. A relação custo benefício extremamente positiva

Cons:

Não há nada que não gostei

2026-10-10 • via Nuitee