Residence Achenbach

Hotels
Independent
8.6 (4 reviews)
Cocody 2 Plateaux 7eme Tranche Rue L169, Près Direction Commerciale Sodeci, Abidjan, Abidjan, 01 BP , Abidjan , CI

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Designated smoking area
Concierge service
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Cons:
Lack of cleanliness
Missing amenities
Unaddressed maintenance issues

Categories

Cleanliness
2
Guests had multiple complaints about the lack of cleanliness, including missing amenities, clogged sink, and maintenance issues.
Service
3
Service quality was lacking, with guests mentioning missing amenities like soap and unaddressed maintenance issues.
Location
5
While location was not a major concern, guests did not highlight it as a positive aspect in their reviews.
Room Quality
2
Rooms were mentioned to have maintenance issues like a clogged sink, missing amenities, and a non-functional window lock.
Amenities
2
Guests generally did not receive adequate amenities as expected, with missing soap and other essential items.
Value for Money
3
Guests felt that the value for money was poor due to the lack of cleanliness, missing amenities, and maintenance issues.
Food and Beverage
5
No specific mentions of food and beverage in the reviews provided.
Overall Experience
3
Overall experience was negative due to cleanliness issues, missing amenities, and unaddressed maintenance problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-25 13:17

Property Description

Recreation Amenities and Services
Enjoy the outdoor pool and terrace or make use of the complimentary wireless internet and concierge services.

Dining and Room Features
Indulge in the poolside restaurant or opt for room service. Rooms include minibars, flat-screen TVs, and rainfall showerheads.

Convenience and Location
Benefit from amenities such as dry cleaning services, a 24-hour front desk, and multilingual staff. Explore nearby attractions, including Abidjan Zoo and Doraville.

To book your stay at Residence Achenbach in Abidjan (Cocody) with its convenient amenities and prime location, secure your reservation now!

Important information:

  • 24-hour pool access
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

8.6
Based on 4 reviews
Cleanliness: 2
Service: 3
Location: 5
Room Quality: 2
Amenities: 2
Value for Money: 3
Food and Beverage: 5
Overall Experience: 3
M
Myriam
4
Pros:

There was no blanket on the bed. They did not provide any soap. The sink was clogged. The window did not lock.

2025-05-24 via Nuitee
J
Jean family
10
Pros:

The staffs are very nice. Very clean place,.

2024-07-06 via Nuitee
T
Tracy
10
Pros:

Great place to stay. Like having a home in Abidjan.

2021-09-18 via Nuitee
E
Elisabeth
2
Terrible staff/management - avoid this hotel
Pros:

Worst experience I ever had during my many business travels.

Hotel staff woke me up at 6 am (!!) and forced me to pay again for the night. My company had prepaid the reservation on hotels.com and I showed them the confirmation again, clearly stating that the stay was "prepaid". They did not believe me and threatened me and in the end forced me to pay again - of course a higher rate than the original price on Hotels.com.

Not even Hotels.com was able, after a complaint from my company, to get hold of the hotel management and request an explanation and refund. Hotels.com ended up refunding the original payment to my company.

This hotel should not be listed from hotels.com or any other booking site.

2019-06-13 via Nuitee