WoodSpring Suites Broken Arrow

Hotels
•
WoodSpring
8 (337 reviews)
11000 E 45th St , Tulsa , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Shopping on site
Free wired internet
See all facilities

Review Highlights

Pros:
Location
Value for Money
Cons:
Cleanliness
Service
Room Quality
Food and Beverage

Categories

Cleanliness
7
Numerous complaints about unsanitary conditions, such as urine and blood found in the facilities.
Service
9
Inconsistent service quality; some positive remarks but also significant issues reported with staff interactions.
Location
10
Location was generally viewed as acceptable by guests.
Room Quality
8
Rooms reported as worn-down with issues such as stained bedding and uncomfortable mattresses.
Amenities
6
Limited amenities indicated, with many guests reporting dissatisfaction.
Value for Money
10
Some guests felt the price was fair, despite the poor quality.
Food and Beverage
5
Bad reviews regarding food quality and service, affecting overall experience.
Overall Experience
9
Guests expressed disappointment primarily due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:30

Property Description

Convenient Location
Located in Tulsa, WoodSpring Suites Broken Arrow offers easy access to Rhema Bible College, Broken Arrow Performing Arts Center, and other key attractions in the area.

Modern Amenities
Enjoy a comfortable stay with amenities such as a fitness center and free WiFi throughout the property. Guests can also benefit from free private parking, making it convenient for those traveling by car.

Nearby Attractions
Explore nearby landmarks like Tulsa Expo Square, Golden Driller, and Skelly Stadium Hurricane, all within a short distance from the hotel. Additionally, the University of Tulsa and Hurricane Soccer & Track Stadium are just a quick drive away.

Experience convenience and comfort at WoodSpring Suites Broken Arrow. Book your stay now for a memorable trip.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TUL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8
Based on 337 reviews
Cleanliness: 7
Service: 9
Location: 10
Room Quality: 8
Amenities: 6
Value for Money: 10
Food and Beverage: 5
Overall Experience: 9
P
Peck • couple • us
6
2026-02-13 • via Nuitee
U
Upul • solo_traveller • us
3
2026-01-27 • via Nuitee
M
meghan • solo_traveller • us
1
Convenient but customer service is not it
Pros:

The place itself isn’t bad

Cons:

Son is a working a shut down at a local refinery. At this point the job is day to day so just paying by the day. The desk was “closed” when he attempted to pay this morning so I called family from out of town to go pay by 11am. They arrive at 11 no one at the desk at 11:20 are charged a late fee of 50$. Staff claimed they didn’t leave the desk until 11:05.

1. When did hotel desks “close”?
2. If a guest has spent that much money and YOUR desk was closed surely to God you could give 5 minutes grace since they had tried to pay in person this morning, called and tried to pay and then had someone there.
3. I called at 9am and asked if I could pay via phone to avoid the fee. Nope.

He works yearly shut downs in the area and I would rather pay a higher rate elsewhere for customer service than to spend another dollar at this location. Needless to say I told him take his things in the morning and if the job doesn’t end I’ll book him a room elsewhere!

2026-01-20 • via Nuitee
M
Mirissa • couple • us
1
Worst hotel I’ve ever stayed in.
Pros:

I checked out immediately, within an hour, and most of that was documenting how utterly disgusting the room and facilities were. They ended up charging me for the full stay, even tho I left after not even an hour. There was URINE in the elevator, blood on my hotel room floor, along with what I can only assume was hair dye, no sprinklers in the room (4th floor), and when I called the front desk; a guest answered the phone to tell me the front desk girl he was sleeping with had left the phone in the room!!! Awful. Do NOT STAY HERE.

Cons:

Urine in the elevator, blood on the floor of the room, front desk agent leaving the phone in a random room, no sprinklers on fourth floor. THE SMELL.

2026-01-20 • via Nuitee
B
Brice • extended_group • us
10
Pros:

Super convenient. Great staff.

Cons:

Everything was wonderful.

2026-01-13 • via Nuitee
G
Guillory • couple • us
10
2026-01-06 • via Nuitee
R
Richard • solo_traveller • us
7
2025-12-29 • via Nuitee
S
Shirley • couple • us
2
Pros:

Price, location was fine

Cons:

Very worn, bad food smells, terrible service. Key did not work on Thanksgiving. No apology and rude.

2025-12-11 • via Nuitee
B
Brice • solo_traveller • us
10
2025-12-09 • via Nuitee
B
Brice • extended_group • us
10
2025-12-09 • via Nuitee
C
Crystal • couple • us
8
Overall the stay was good warm comfortable
Pros:

Staff

Cons:

You have to keep constant watch on your vehicle
The top cover was full of stains and the inside rim of the toilet was nasty
The mattress was sunk in at the to

2025-12-09 • via Nuitee
M
Morton • family_with_children • us
1
Pros:

Didnt get a chance to stay

Cons:

They canceled my stay after i already paid so wont book with them again ever.

2025-12-05 • via Nuitee
C
Charles • couple • us
1
2025-11-29 • via Nuitee
C
Charles • couple • us
10
2025-11-24 • via Nuitee
M
Madison • solo_traveller • us
10
2025-11-19 • via Nuitee
J
John • solo_traveller • us
9
2025-11-19 • via Nuitee
D
Darlene • couple • us
1
Walk away
Pros:

I booked this hotel based on the address. I thought it was a good location until I arrived. Bring a plumber if u check in, otherwise just don't check in. They offered to move me into another room. Same issues with the sink, tub/ shower and toilet. We had to leave. The couple behind me at the desk had the same issues. Go figure.

Cons:

Everything was a shambles! I would only refer a wrecking crew. I am requesting a refund. The photos are very deceiving. This is not a 3 star hotel more like a .25

2025-11-17 • via Nuitee
M
Mao • family_with_children • us
1
My reservation was canceled. Had to call the hotel to ask why. They said it was due to overbooking. Had to get other acc
2025-11-11 • via Nuitee
S
Sheree • couple • us
10
2025-11-07 • via Nuitee
M
Madison • couple • us
1
Hosay is a thief and liar. Stealing from customers by falsely claiming they've done something wrong
Pros:

Nothing. This place scams people by kicking you out & threatening police to steal your stuff. I paid for a week & on the 2nd day Hosay the front desk guy came up to my room with another man and threatened me, told me we set the fire alarm off (we didnt, I don't even smoke) and then proceeded to tell me cops were on the way and we needed to leave NOW. They wouldn't let me pack my belongings and we had $300 worth of groceries in the fridge, $200 in hygiene stuff, clothes, a $160 ring camera & many other things that were left behind. And 2 days later I get an email that someone was trying to setup my ring camera. They basically just kicked us out because they saw us carry in alot of stuff and groceries & they figured itd be a good score for them. They are thieves!! And totally messed up to do that to people who have done absolutely NOTHING wrong. This place is horrible & I would absolutely NEVER recommend anyone stay here. I plan on calling the BBB because this little "hustle" they have going on to steal peoples belongings is just so wrong and messed up. Hosay is the main one who's behind all the scamming & stealing.

Cons:

Hosay and his scamming to steal my stuff.

2025-11-06 • via Nuitee