WoodSpring Suites Broken Arrow

Hotels
WoodSpring
8 (343 reviews)
11000 E 45th St , Tulsa , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Shopping on site
Free wired internet
See all facilities

Review Highlights

Pros:
Location
Value for Money
Cons:
Cleanliness
Service
Room Quality
Food and Beverage

Categories

Cleanliness
7
Numerous complaints about unsanitary conditions, such as urine and blood found in the facilities.
Service
9
Inconsistent service quality; some positive remarks but also significant issues reported with staff interactions.
Location
10
Location was generally viewed as acceptable by guests.
Room Quality
8
Rooms reported as worn-down with issues such as stained bedding and uncomfortable mattresses.
Amenities
6
Limited amenities indicated, with many guests reporting dissatisfaction.
Value for Money
10
Some guests felt the price was fair, despite the poor quality.
Food and Beverage
5
Bad reviews regarding food quality and service, affecting overall experience.
Overall Experience
9
Guests expressed disappointment primarily due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:30

Property Description

Convenient Location
Located in Tulsa, WoodSpring Suites Broken Arrow offers easy access to Rhema Bible College, Broken Arrow Performing Arts Center, and other key attractions in the area.

Modern Amenities
Enjoy a comfortable stay with amenities such as a fitness center and free WiFi throughout the property. Guests can also benefit from free private parking, making it convenient for those traveling by car.

Nearby Attractions
Explore nearby landmarks like Tulsa Expo Square, Golden Driller, and Skelly Stadium Hurricane, all within a short distance from the hotel. Additionally, the University of Tulsa and Hurricane Soccer & Track Stadium are just a quick drive away.

Experience convenience and comfort at WoodSpring Suites Broken Arrow. Book your stay now for a memorable trip.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TUL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8
Based on 343 reviews
Cleanliness: 7
Service: 9
Location: 10
Room Quality: 8
Amenities: 6
Value for Money: 10
Food and Beverage: 5
Overall Experience: 9
F
Fabian solo_traveller us
5
Pésimo servicio la verdad
Pros:

Esta bien
cómodo
pero falto que limpiaran el cuarto o cambiar toallas nunca lo hicieron

Cons:

El personal de recepción
Espere casi 1 hora para que abriera la ventanilla
No hay personal
Asi que me parece muy mal servicio
Y no fui el único cada persona que llegaba tenía que esperar para recibir la llave
Y la habitación olía un poco mal
Como a humedad

2026-04-04 via Nuitee
E
Emex solo_traveller us
10
2026-04-03 via Nuitee
K
Kristin couple us
1
2026-03-30 via Nuitee
D
DEE solo_traveller us
1
People are people regardless of stereotypes hospitality shouldn't discriminate
Pros:

I was in room 121 witch this a handicapped room im not one to complain but I stayed there for multiple nights and I mentioned to Josa the worker at the front desk if I could be moved incase if somebody came in need of that immediately. He didn't pay that any mind. The room was absolutely dirty I asked for cleaning supplies to clean it up I got some old dirty rags, i was also in need of a broom and he did give me that but no dust pan so I drove about 6 miles to get one from my folks house. But this is what gets me I got locked out of my room all night long and nobody ever came to help.

Cons:

Being overlooked like im less than.

2026-03-16 via Nuitee
D
Dakota couple us
5
2026-03-16 via Nuitee
V
Veronica couple us
6
Yes
Pros:

I was closed from my friends house

Cons:

The sheets was dirty and the cats to open the door didn’t open the front door to come in

2026-03-09 via Nuitee
L
Latahra solo_traveller us
5
Okay for the price
Pros:

The cost

Cons:

The bathroom could have been cleaner. Under the bed was absolutely filthy

2026-03-07 via Nuitee
C
Cryssandra couple us
1
2026-03-02 via Nuitee
C
ChanTel family_with_children us
6
2026-02-23 via Nuitee
P
Peck couple us
6
2026-02-13 via Nuitee
U
Upul solo_traveller us
3
2026-01-27 via Nuitee
M
Mirissa couple us
1
Worst hotel I’ve ever stayed in.
Pros:

I checked out immediately, within an hour, and most of that was documenting how utterly disgusting the room and facilities were. They ended up charging me for the full stay, even tho I left after not even an hour. There was URINE in the elevator, blood on my hotel room floor, along with what I can only assume was hair dye, no sprinklers in the room (4th floor), and when I called the front desk; a guest answered the phone to tell me the front desk girl he was sleeping with had left the phone in the room!!! Awful. Do NOT STAY HERE.

Cons:

Urine in the elevator, blood on the floor of the room, front desk agent leaving the phone in a random room, no sprinklers on fourth floor. THE SMELL.

2026-01-20 via Nuitee
M
meghan solo_traveller us
1
Convenient but customer service is not it
Pros:

The place itself isn’t bad

Cons:

Son is a working a shut down at a local refinery. At this point the job is day to day so just paying by the day. The desk was “closed” when he attempted to pay this morning so I called family from out of town to go pay by 11am. They arrive at 11 no one at the desk at 11:20 are charged a late fee of 50$. Staff claimed they didn’t leave the desk until 11:05.

1. When did hotel desks “close”?
2. If a guest has spent that much money and YOUR desk was closed surely to God you could give 5 minutes grace since they had tried to pay in person this morning, called and tried to pay and then had someone there.
3. I called at 9am and asked if I could pay via phone to avoid the fee. Nope.

He works yearly shut downs in the area and I would rather pay a higher rate elsewhere for customer service than to spend another dollar at this location. Needless to say I told him take his things in the morning and if the job doesn’t end I’ll book him a room elsewhere!

2026-01-20 via Nuitee
B
Brice extended_group us
10
Pros:

Super convenient. Great staff.

Cons:

Everything was wonderful.

2026-01-13 via Nuitee
G
Guillory couple us
10
2026-01-06 via Nuitee
R
Richard solo_traveller us
7
2025-12-29 via Nuitee
S
Shirley couple us
2
Pros:

Price, location was fine

Cons:

Very worn, bad food smells, terrible service. Key did not work on Thanksgiving. No apology and rude.

2025-12-11 via Nuitee
B
Brice solo_traveller us
10
2025-12-09 via Nuitee
B
Brice extended_group us
10
2025-12-09 via Nuitee
C
Crystal couple us
8
Overall the stay was good warm comfortable
Pros:

Staff

Cons:

You have to keep constant watch on your vehicle
The top cover was full of stains and the inside rim of the toilet was nasty
The mattress was sunk in at the to

2025-12-09 via Nuitee