Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cleanliness
Cons:
Room maintenance
Limited food options
Cleaning issues

Categories

Cleanliness
8.21
General cleanliness noted; some negative mentions like cockroaches and unpleasant smells.
Service
9.18
Staff are consistently described as friendly and accommodating.
Location
9.22
Perfect location for wedding venues; easily accessible.
Room Quality
7.67
Some rooms described as tired and needing renovations; lighting issues reported.
Amenities
8.7
Heated pool available upon request; generally good facilities.
Value for Money
8.16
Decent value but paired with some complaints regarding room maintenance.
Food and Beverage
8.21
Breakfast is good, but limited options; buffet smaller than usual.
Overall Experience
8.68
Most guests enjoyed their stay despite highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:28

Property Description

Luxurious Amenities
Indulge in the heated pool, fitness center, and on-site dining at Hotel Monticello. Each room is equipped with modern amenities including a flat-screen TV, safety deposit box, and en suite bathroom with complimentary toiletries.

Delectable Dining Options
Start your day with a buffet breakfast featuring American, Asian, and continental cuisines. For other meals, Cafe Mercedes offers a variety of international dishes. Explore additional dining choices nearby to satisfy your cravings.

Convenience and Comfort
Enjoy 24-hour room service, luggage storage, and a gift shop at your disposal. Take advantage of the available airport shuttle service, car rentals, and free parking. With spa treatments and event facilities on-site, Hotel Monticello ensures a relaxing and stress-free stay.

Book your stay at Hotel Monticello for a memorable and convenient experience.

Important information:

Please note that the hotel reserves the right to pre-authorize or charge your debit/credit card upon reservation and confirmation of the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    People no matter the age stay for ₱ 1,200 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 814 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.21
Overall Experience: 8.68
C
Carl solo_traveller my
5
Not exactly how the pictures show
Pros:

The beds were comfortable and room was good for a family of 5.

Cons:

The hotel is outdated, rooms air-conditioning and ventilation poor, mouldy smell in the room and bathroom. In room facilities very old and furniture also old.

2026-06-20 via Nuitee
M
MOHAMAD FADILLAH extended_group my
8
It was okay for the price
Pros:

Not too busy and the location is good

Cons:

The room facility like iron and the iron board, the shampoo and shower gel dispenser, besides the coffee and tea were not available in ther room. They had to be requested instead a standard items for a hotel room.

2026-06-19 via Nuitee
J
Joni Jose extended_group ph
8
2026-06-18 via Nuitee
B
Brett solo_traveller au
8
Pros:

Rooms were big and comfortable, good pricing

2026-06-16 via Nuitee
J
Julian couple gb
5
Very basic and overpriced
Pros:

Location: bedroom was OK. TV outdated with no Netflix

Cons:

Checking process: staff could work a bit more and fill out the forms themselves; also, very passive-aggressive. You should make customers feel welcome.

They have a coffee shop where they serve breakfast, but you can't have a proper coffee, cappuccino or caramel macchiato. Just brewed coffee. Also, the breakfast very poor for the price they charge. Not even option to have a juice.

2026-06-15 via Nuitee
N
Noel extended_group ph
10
Pros:

The karaoke bar is amazing!

Cons:

Pool may need to be cleaned

2026-06-15 via Nuitee
F
France extended_group ph
8
Pros:

Breakfast buffet was great. Staff were accommodating.

Cons:

The TV was not working in our room. We had nothing else to do while we were in the room. A staff came by checked the tv and said he will check and get back to is but he never returned.

2026-06-14 via Nuitee
R
Rolando solo_traveller ph
10
awesome place
Pros:

very clean and the staff are very welcoming.

Cons:

nothing

2026-06-14 via Nuitee
N
NELSON couple ph
5
2026-06-13 via Nuitee
E
Emma extended_group au
9
2026-06-09 via Nuitee
G
Gemma family_with_children ph
8
3 stars. sorry. if not because of the bathroom, I should give 5.
Pros:

The room was nice and it's exceptionally big. 2 single bed and 1 king bed are perfectly positioned and the area in between is still wide. The sheets smell good too.

Cons:

The bathroom. The tiles are outdated and the grout in between are dirty. The shower head is damaged.

2026-06-07 via Nuitee
A
Antoniña family_with_children ph
8
2026-06-06 via Nuitee
A
Anidel family_with_children ph
10
Very accomodating and relax place, the people are very kind, the place is very clean, i will come back again
Pros:

Clean and cozy

Cons:

Nothing, all are excellent

2026-06-05 via Nuitee
F
Fahtinny couple us
9
Pros:

the staff are courteous and helpful

Cons:

it needs an upgrade

2026-06-01 via Nuitee
G
Gilberto extended_group my
10
Happy
Pros:

Nice hotel

Cons:

Nice hotel

2026-05-31 via Nuitee
M
Michael family_with_children ca
10
Great staff. Highly recommended
Pros:

The staff were very attentive and accommodating. Facility felt secured and the amenities and rooms were clean.

2026-05-26 via Nuitee
M
Manuel couple us
7
Will not come back until the above are improved.
Pros:

Location . Bigger room. Parking always available

Cons:

Bathroom unsatisfactory. Faucets and shower fixtures attachment are very loose, need to replace . Lacking amenities

2026-05-23 via Nuitee
E
Edwina extended_group ph
9
Pros:

honest staff

2026-05-23 via Nuitee
R
Ruth family_with_children au
8
Good hotel and affordable price
Pros:

Big room and good food

Cons:

Some others people didnt follow the hotel rules in the restaurant

2026-05-23 via Nuitee
C
Christine Anne solo_traveller ph
8
Pros:

Good service and clean room.

Cons:

Not a smart tv with poor sound in room. Can hear the occasional noisy vehicles passing by at night.

2026-05-22 via Nuitee