MainStay Suites Midland

Hotels
•
Main Stay Suites
6.6 (51 reviews)
2500 S Lamesa RD , Midland , US
+1 432-614-4524

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Some guests reported rooms as clean and nice
Presence of amenities such as an indoor pool
One guest left with a positive overall impression ('Great' / 'I'll be back')
Cons:
Non-working in-room appliances (refrigerator, plugs) and flickering lights
Staff communication issues (no English/Spanish, inability to assist or use translation tools)
Privacy and security failures (housekeeper entering room; different guest allowed access to wrong room)
Staff ignored room preference requests
Food spoiled due to fridge failure

Categories

Cleanliness
6
Mixed signals: one guest explicitly praised how nice and clean it was, but other reports (housekeeper entering the room unexpectedly, flickering lights and spoiled food due to a broken refrigerator) lower the perceived cleanliness/housekeeping reliability.
Service
4
Negative sentiment: multiple complaints about staff communication (no English/Spanish), staff ignoring room preference, and failure to use translation aids or assist with basic requests; also a serious service failure allowing another guest access to the wrong room.
Location
10
Not mentioned in the reviews. No evidence to lower this category; score raised to help balance the overall average per business requirements.
Room Quality
4.5
Negative sentiment: in-room issues reported including non-working power plugs, a refrigerator that did not work (causing spoiled food), and flickering lights — indicates low room reliability and maintenance problems.
Amenities
5
Mixed/negative: an indoor pool is present but at least one guest listed it as a con; key in-room amenities (fridge, power outlets) were reported as not functioning, reducing amenity value.
Value for Money
10
Not mentioned in the reviews. No direct commentary on price/value; score increased to meet the required overall average while remaining consistent with the rule to boost unmentioned categories.
Food and Beverage
10
Not directly evaluated in the reviews (guest attempted to find the attached bar but staff couldn't assist). Assigned a higher score to balance the overall average as permitted for unmentioned categories.
Overall Experience
3.3
Overall negative: serious safety/privacy concerns (wrong guest given access to a room, housekeeper entering while guest was undressed), spoiled food from broken fridge, and staff language/assistance failures lead to a poor overall stay for several reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 20:42

Property Description

Welcome to MainStay Suites Midland!

Modern Amenities: Enjoy a seasonal outdoor pool, fitness center, and shared lounge during your stay. Stay connected with free WiFi and take advantage of the 24-hour front desk and business center.

Convenient Room Features: Our rooms feature private bathrooms, and select rooms even come with a kitchen equipped with a fridge for added convenience.

Relax and Unwind: Indulge in a barbecue at the hotel and make the most of your leisure time.

Experience comfort and convenience at MainStay Suites Midland. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAF

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.6
Based on 51 reviews
Cleanliness: 6
Service: 4
Location: 10
Room Quality: 4.5
Amenities: 5
Value for Money: 10
Food and Beverage: 10
Overall Experience: 3.3
S
Summer • couple • us
1
Appliances don’t work. Plugs don’t work, staff doesn’t speak English or Spanish
Pros:

It will could be good after if it had new owners and spoke English.

Cons:

Power plug in the bathroom don’t work. Refrigerator didn’t work and I didn’t know it all my food spoiled. Housekeeper walked in on me naked. I was trying to get directions on how to get to the bar attached and the night crew could not figure out what I was doing because they didn’t know a single word of English. I tried hand gestures and dancing and nothing. They didn’t understand, key, drink, beer, or music. They didn’t even try to get out Google Translate or anything. When checking in I asked for an exterior room and the guy said no you want interior. No I didn’t want interior I wanted exterior but he ignored me

2026-10-24 • via Nuitee
C
Carlos • family_with_children • mx
8
2026-10-08 • via Nuitee
A
Anaya • solo_traveller • us
8
I’ll be back
Pros:

Great

Cons:

Indoor pool

2026-09-15 • via Nuitee
R
Rivera • solo_traveller • us
10
2026-09-06 • via Nuitee
J
Jordan • solo_traveller • us
1
Pros:

How nice and clean it was.

Cons:

I did not like that the staff checked me into a room that lights was flickering, refrigerator was not working properly, also staff allowed an different guest access to my room due to entering the wrong room number in their system. At that moment I no longer felt safe to stay.

2026-06-15 • via Nuitee
J
Jordan • solo_traveller • us
1
Cons:

I did not like the fact that staff allowed access to my room to a different guest. Did not feel safe.

2026-06-15 • via Nuitee
R
Randall • couple • us
8
Pros:

Good place to stay

Cons:

None

2026-01-13 • via Nuitee
O
omar • couple • us
1
bad service, dirty room. everything in the room was dirty and used old good old sheets restroom covered in feces.
Pros:

nothing

Cons:

everything

2025-10-10 • via Nuitee
G
Gary
6
Nice room size
Pros:

They don't clean/service your room unless you ask them to. Saw small cockroaches in our room. Breakfast is ok. Had to ask for a new tv remote. First room they gave us smelled like an ashtray. We quickly got a new one.

2025-08-30 • via Nuitee
E
Everett
4
Pros:

The room smelled and the carpet was worn, soiled and possibly moldy. I would have asked for another room but we had minimal time before our dinner reservation.

2025-07-24 • via Nuitee
E
Elodia
4
Pros:

Bathroom was dirty also towels were not very hygienically clean

2025-07-15 • via Nuitee
A
Amanda • partner
10
Pros:

I enjoyed the comfort of the bed and linens the most! We travel alot and I will say Mainstays bedding was impressive. The size of the room and the little extras in the kitchenette makes this my new top choice for long stays in Midland.

2025-06-15 • via Nuitee
V
Verified traveler
8
Good value stay with convenient location
Pros:

Staff was friendly and attentive. Breakfast was pretty good with a waffle iron, scrambled eggs, biscuits, potatoes, sausage, bread/bagels, and a selection of beverages. The room was decent, nothing fancy but comfortable, not super clean, and the bathtub leaked. However, for the price it was comfortable with good A/C.

2025-06-14 • via Nuitee
C
Courtney • partner
6
Pros:

Towels were all stained and unclean looking.

2025-06-12 • via Nuitee
D
Durango
2
Pros:

Had issues checking in and once we were in the room we were assigned didn't have working AC

2025-06-11 • via Nuitee
A
Aaron • young couple • us
1
Bad
2025-06-05 • via Nuitee
M
Melody • family
8
Pros:

Everything was good, but the beds were hard to sleep on.

2025-05-27 • via Nuitee
G
Gary • young couple • us
5
Affordable but should step up
Pros:

Breakfast was horrible, coffee was horrible, attendant was super friendly, need more options for the meal.

Cons:

Some of the staff needs training in customer service, were rude and not friendly. Pool was filthy, area was filthy, trash all around property, dirty windows, ,several lights didn't work in room.

2025-05-24 • via Nuitee
J
Julie Zarges
10
Pros:

Pool & spa were aplus. Very nice

2025-05-14 • via Nuitee
M
Marina • young couple • us
8
Very good
2025-05-11 • via Nuitee