Courtyard by Marriott Muncie at Horizon Convention Center

Hotels
Courtyard by Marriott
8.5 (377 reviews)
601 South High Street , Muncie , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
BBQ facilities
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great lower beds for handicapped
Wonderful mission of providing jobs to people with disabilities
Cons:
Cleanliness issues
Poor service handling requests

Categories

Cleanliness
7.45
There were several cleanliness issues mentioned, including dirty bedding and used washcloths.
Service
8.92
Service varied, with some reports of unhelpfulness when addressing issues.
Location
10
The hotel is conveniently located near restaurants.
Room Quality
7.91
Multiple complaints regarding room conditions, such as air conditioning and inadequate bedding.
Amenities
8.44
Limited amenities reported, particularly related to breakfast options.
Value for Money
7.9
Pricing seems high relative to the quality of the stay experienced.
Food and Beverage
8.45
Breakfast options were limited, affecting overall satisfaction.
Overall Experience
8.95
Mixed reviews with a strong recommendation against staying if heat-sensitive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:30

Property Description

Engaging Hi-Tech Lobby:
Step into a world of modern sophistication at our hotel in Muncie. Our hi-tech lobby sets the tone for a contemporary and convenient stay, where technology meets comfort seamlessly.

Indoor Pool, Hot Tub, and Fitness Centre:
Relax and rejuvenate in style with our indoor pool and hot tub facilities. Stay active and energized during your stay at our well-equipped fitness center, ensuring a refreshing experience for all guests.

The Bistro and Other Amenities:
Savor delicious meals at The Bistro, offering a range of breakfast, drinks, and dinner options. With additional perks like meeting facilities, laundry services, and free parking, we cater to all your needs for a hassle-free stay.

Experience the perfect blend of comfort and convenience at Courtyard by Marriott Muncie at Horizon Convention Center. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 377 reviews
Cleanliness: 7.45
Service: 8.92
Location: 10
Room Quality: 7.91
Amenities: 8.44
Value for Money: 7.9
Food and Beverage: 8.45
Overall Experience: 8.95
T
Tim couple us
8
Pros:

The location was great

Cons:

Overpriced

2026-03-25 via Nuitee
S
Suzette solo_traveller us
7
Could be better, but the place is clean and people provide good service. Food is good too.
Cons:

When I came in from a 30 degrees day outside, the room was cold and the AC was on, along with FOX news, which I cannot stand. Why not turn OFF the AC when nobody is in the room on a cold day??? And why was the TV on? Colossal waste of energy and money. Also the wifi hasn't worked well in the room for the last couple of years, and I don't always have time to go to the lobby to work. Will be looking elsewhere next time.

2026-03-17 via Nuitee
R
Rebecca couple us
10
2026-03-01 via Nuitee
D
Daniel couple us
8
2026-01-20 via Nuitee
K
Kathy family_with_children us
9
2026-01-20 via Nuitee
S
Steve family_with_children us
10
Pros:

I love the mission of this hotel and restaurant. Providing training and jobs to people with disabilities is a wonderful mission and the staff is great. I always stay here when visiting family.

2026-01-19 via Nuitee
A
Anthony solo_traveller us
9
2026-01-19 via Nuitee
F
Feltner family_with_children us
1
WAY too expensive for what it is.
Pros:

It was decently clean.

Cons:

I checked in after midnight. The automatic door wouldn't open and there was no sign on the door stating to pick up the phone on the wall. Instead, the man at the front desk finally motioned to the left corner behind the luggage carts. I picked up and was able to tell him I had a reservation and gave him my name. He opened the door and I got checked in successfully. I asked where to park and he told me to 'hug the building' until I get to the parking structure and I could park anywhere in the structure for free. Our room was on the 3rd floor so naturally we parked on the 3rd floor. Get out, get all the luggage out.. And the elevator was off. Drove down to the next level.. Same thing.. Elevator was off. I was mad at this point and just drug our suitcases down a flight of stairs. Had to still cross a street with our luggage to even enter the hotel.. Not fun in 30 degree weather. Get in the room and settling down to go to sleep, and pull the sofa bed out only to scour the whole room and realize there was no sheets for the sofa bed. Thankfully the king bed had plenty of flat sheets on top so I was able to take one off and wrap it around the mattress to the sofa bed and luckily we had brought an extra blanket and pillow of our own. I figured since the front desk employee didn't offer any extra information to us about the elevators in the structure not working that it would have been a waste of time to ask about extra sheets for the sofa bed. I will NOT stay here again.

2026-01-11 via Nuitee
L
Lori family_with_children us
10
2025-12-22 via Nuitee
S
Shannon family_with_children us
9
Pros:

Great lower beds for handicapped

Cons:

I ended up having an allergic reaction to something either used to clean the rooms or the soap or shampoo in the shower. Very very small fridge.

2025-10-21 via Nuitee
M
Michele couple us
8
2025-10-13 via Nuitee
R
Rajasekaran
10
Pros:

Parking is free and safe

2025-10-12 via Nuitee
E
Emily solo_traveller us
9
Pros:

Quiet.

Cons:

Pillows to not be SO soft. My daughter and I both had sore necks this morning. Once your head is on the pillow, it sinks down to the mattress, even with two pillows, no support at all.

2025-10-12 via Nuitee
R
Ronnie Carter family
10
Pros:

Great area to stay. Peaceful and friendly.

2025-10-06 via Nuitee
C
Cecil partner
10
Pros:

Rooms clean lots of parking bank

2025-10-06 via Nuitee
H
Hannah couple us
10
2025-10-04 via Nuitee
A
Austin
10
Pros:

Great room

2025-09-27 via Nuitee
E
Emily couple us
6
2025-09-20 via Nuitee
J
James
8
Pros:

Great property! Front desk staff was very helpful!

2025-09-19 via Nuitee
R
Renee E partner
10
Pros:

Will stay there again.

2025-09-18 via Nuitee