Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Family rooms
Safety deposit box
Tour desk
Non-smoking throughout
Private check-in/check-out
Public Bath
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Clean rooms
Cons:
Low water pressure
Delay in check-in
Limited parking

Categories

Cleanliness
8.04
Many reviews praised the hotel's cleanliness, but some mentions of issues like water temperature and towels slightly lowered the score.
Service
8.41
The staff is often described as friendly and attentive, contributing positively to the service rating.
Location
8.55
Centrally located and convenient for exploring the area, the location received high praise.
Room Quality
8.1
Rooms were generally comfortable, but some issues like small beds and low water pressure were noted.
Amenities
7.93
Amenities were satisfactory but some guests pointed out the lack of features like sufficient outlets.
Value for Money
8.09
Considering the overall experience and pricing, guests felt they received good value for the quality.
Food and Beverage
8.25
Breakfast received positive remarks, though there was some concern about additional charges for card payments.
Overall Experience
8.22
Guests commonly reported a pleasant stay with minor issues, leading to a good overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:00

Property Description

Central Location near Parks and Town Centre
Hotel Zaci is conveniently situated next to La Candelaria Park and just a short walk from Valladolid Town Centre and Francisco Canton Park.

Relaxing Outdoor Amenities
Guests can unwind in the hotel's furnished terrace or take a refreshing dip in the outdoor swimming pool.

Convenient Facilities and Nearby Attractions
Enjoy modern air-conditioned rooms with cable TV, a handcrafts shop, and a meeting room with air conditioning. Plus, explore nearby attractions like Chichen Itza and Dzitnup Cenote.

Book now to experience a perfect blend of comfort and convenience at Hotel Zaci!

Important information:

Please note that children older than 10 years old will pay rate as an adult.

Please let Hotel Zaci know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

Please note that the guest mus pay in full on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 229 reviews
Cleanliness: 8.04
Service: 8.41
Location: 8.55
Room Quality: 8.1
Amenities: 7.93
Value for Money: 8.09
Food and Beverage: 8.25
Overall Experience: 8.22
V
Villanueva • family_with_children • mx
10
Paseando en Valladolid
Pros:

Esta cerca de la Terminal de camiones y su estacionamiento es amplio

Cons:

Todo me gustó

2026-02-13 • via Nuitee
A
Alexandru • solo_traveller • de
10
Pros:

Everything Perfect!

2026-02-12 • via Nuitee
K
Katya HZ • family_with_children • mx
10
2026-01-31 • via Nuitee
R
Roberto • family_with_children • cl
3
Pros:

Buena ubicación

Cons:

Encargada de recepción con mala actitud, baño no funciona bien, luces tampoco y espejos sucios. Piscina con mal aspecto, falta de aseo

2026-01-23 • via Nuitee
N
Norma • extended_group • us
9
2026-01-22 • via Nuitee
S
Sandra Anahi • family_with_children • mx
10
Pros:

La limpieza y la ubicación. En general, el hotel es muy bonito

2026-01-22 • via Nuitee
J
julian • family_with_children • co
1
Ladrones
Pros:

Me hizo doble débito a mi tarjeta

Cons:

Cobro dos veces la estancia porque supuestamente había declinado el pago y era falso me hizo doble débito

2026-01-20 • via Nuitee
B
barrita • family_with_children • mx
10
Pros:

Esta muy cerca de la plaza principal

Cons:

Los tvs no eran todas smart

2026-01-20 • via Nuitee
A
ARIANA LUCELY • extended_group • mx
9
2026-01-19 • via Nuitee
A
Adriana • family_with_children • mx
10
Pros:

desayuno

Cons:

ruido d personal a las 7am

2026-01-17 • via Nuitee
J
Jesica Leonor • family_with_children • mx
9
Pros:

El hotel esta cerca del centro, ambiente rústico, diseño agradable

2026-01-15 • via Nuitee
C
Carlos Mario • family_with_children • mx
10
2026-01-14 • via Nuitee
L
Lo Berge • solo_traveller • fr
7
Ok pour une nuit
Pros:

L'emplacement

Cons:

L'odeur à cause du meuble rangement en bois.

2026-01-11 • via Nuitee
T
Tamay • family_with_children • mx
8
Pros:

Ubicación, limpieza y comodidad

Cons:

Gotera en el lavamanos

2026-01-10 • via Nuitee
O
Ortiz Palafox • family_with_children • mx
7
2026-01-06 • via Nuitee
G
Gerardo • family_with_children • mx
6
Pros:

La ubicación

Cons:

Camas duras, presión de agua en regaderas muy pobre, puerta del baño corrediza y sin seguro, nos tocó en 3er piso y sin elevador, somos de la 3era edad

2026-01-04 • via Nuitee
P
Paulina • extended_group • mx
8
Bonito, antiguo
Pros:

Es bonito, antiguo

Cons:

Para subir al segundo piso debes subir escaleras, no hay elevador. La alberca estaba helada

2026-01-04 • via Nuitee
B
Beatriz • family_with_children • mx
10
Pros:

Todo bien, el personal muy atento, las personas del restaurante muy amables, la habitación amplia, limpia en general todo estuvo excelente

2026-01-01 • via Nuitee
V
Villanueva • family_with_children • mx
9
Paseando en el pueblo mágico de Valladolid
Pros:

El hotel muy céntrico y muy limpio

Cons:

Todo me gusto

2025-12-31 • via Nuitee
A
Alfredo • family_with_children • mx
1
Pros:

No conocí el hotel

Cons:

No respondieron a mi solicitud de cancelación

2025-12-30 • via Nuitee