Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Family rooms
Safety deposit box
Tour desk
Non-smoking throughout
Private check-in/check-out
Public Bath
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Clean rooms
Cons:
Low water pressure
Delay in check-in
Limited parking

Categories

Cleanliness
8.04
Many reviews praised the hotel's cleanliness, but some mentions of issues like water temperature and towels slightly lowered the score.
Service
8.41
The staff is often described as friendly and attentive, contributing positively to the service rating.
Location
8.55
Centrally located and convenient for exploring the area, the location received high praise.
Room Quality
8.1
Rooms were generally comfortable, but some issues like small beds and low water pressure were noted.
Amenities
7.93
Amenities were satisfactory but some guests pointed out the lack of features like sufficient outlets.
Value for Money
8.09
Considering the overall experience and pricing, guests felt they received good value for the quality.
Food and Beverage
8.25
Breakfast received positive remarks, though there was some concern about additional charges for card payments.
Overall Experience
8.22
Guests commonly reported a pleasant stay with minor issues, leading to a good overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:00

Property Description

Central Location near Parks and Town Centre
Hotel Zaci is conveniently situated next to La Candelaria Park and just a short walk from Valladolid Town Centre and Francisco Canton Park.

Relaxing Outdoor Amenities
Guests can unwind in the hotel's furnished terrace or take a refreshing dip in the outdoor swimming pool.

Convenient Facilities and Nearby Attractions
Enjoy modern air-conditioned rooms with cable TV, a handcrafts shop, and a meeting room with air conditioning. Plus, explore nearby attractions like Chichen Itza and Dzitnup Cenote.

Book now to experience a perfect blend of comfort and convenience at Hotel Zaci!

Important information:

Please note that children older than 10 years old will pay rate as an adult.

Please let Hotel Zaci know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

Please note that the guest mus pay in full on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 229 reviews
Cleanliness: 8.04
Service: 8.41
Location: 8.55
Room Quality: 8.1
Amenities: 7.93
Value for Money: 8.09
Food and Beverage: 8.25
Overall Experience: 8.22
R
Randy • couple • us
9
Very nice and reasonably priced.
Pros:

The location was good, the pool/courtyard was very nice. The facility is older but majestic colonial experience. I lost my key and the staff was very supportive & fair in getting a replacement. Nice place, stayed an extra day since we liked it so well.

Cons:

Finding the parking lot in the rear of the building was a little tricky the first time but the parking lot was convenient to the hotel and secure. The courtyard restaurant was open on the weekend but seemed closed during the week. If the restaurant is closed, there w as no place to get a morning coffee without leaving the facility.

2026-03-20 • via Nuitee
G
Giorgio • family_with_children • ch
8
Pros:

The ambience, the quiet

Cons:

Quite old facilities, bathroom ok but could be inproved

2026-03-20 • via Nuitee
J
Julio • couple • mx
10
Excelente
Pros:

Buena relación precio y calidad , estancia tranquila y limpia

Cons:

No tengo mención

2026-03-19 • via Nuitee
J
Jacopo • family_with_children • us
7
Good hotel, great location, not expensive.
Pros:

Great location, close to the centre, and main square. The look of the hotel is nice, with bright colors, and safe parking. Clean and friendly staff.

Cons:

The pool was closed. There are some broken railing on the terrace on the first floor, Having two kids, it was not safe at all.

2026-03-18 • via Nuitee
M
Maritza • family_with_children • mx
7
Pros:

Ubicación ideal para caminar al centro

Cons:

No hay teléfono en la habitación. Pedimos una plancha nos dijeron que solo tenían una y que estaba prestada.
Una de las dos habitaciones no tenía agua caliente y el AC no funcionaba.
El wifi no es bueno.

2026-03-17 • via Nuitee
P
Pedro • family_with_children • mx
8
Pros:

Ubicacion top

Cons:

Camas duros, hotel se siente viejo, regaderas tapadas, tuvimos habitación junto a escalera y se detecta mucho ruido

2026-03-16 • via Nuitee
A
angela • extended_group • gb
10
Excellente!
Pros:

The food was amazing! And I loved having a pool

2026-03-15 • via Nuitee
M
Melissa • family_with_children • mx
9
Pros:

Excelente ubicación, todo limpio y silencioso, fresco, nose necesito el a/a

Cons:

Las amenidades del baño, podrían mejorar la calidad

2026-03-12 • via Nuitee
V
Villanueva • family_with_children • mx
10
Valladolid. Ciudad magica para pasear
Pros:

Esta centrico

Cons:

Todo me gusto

2026-03-10 • via Nuitee
C
Carlos Eduardo • family_with_children • mx
9
2026-03-05 • via Nuitee
U
Uitz • family_with_children • mx
8
buena
Pros:

Bien ubicado, tiene lo necesario para una estancia corta

Cons:

Algo viejo se nota en las instalaciones, pero para pasar una noche estuvo bien

2026-03-02 • via Nuitee
A
Amir Efren • solo_traveller • mx
8
2026-03-02 • via Nuitee
M
Marie • couple • fr
8
2026-02-25 • via Nuitee
L
Leslie • family_with_children • us
1
2026-02-24 • via Nuitee
G
González Leñero • family_with_children • mx
8
Pros:

El lugar esta bonito, muy tradicional. El precio y ubicación son muy buenos, además del trato del personal.

Cons:

Lo unico que no me gustó fue el baño. Se moja todo cuando te bañas, está muy cerca el wc de la regadera. Se arregla dividiendo con un cancel de baño.

2026-02-23 • via Nuitee
V
Villanueva • family_with_children • mx
10
Paseando en Valladolid
Pros:

Esta cerca de la Terminal de camiones y su estacionamiento es amplio

Cons:

Todo me gustó

2026-02-13 • via Nuitee
A
Alexandru • solo_traveller • de
10
Pros:

Everything Perfect!

2026-02-12 • via Nuitee
K
Katya HZ • family_with_children • mx
10
2026-01-31 • via Nuitee
R
Roberto • family_with_children • cl
3
Pros:

Buena ubicación

Cons:

Encargada de recepción con mala actitud, baño no funciona bien, luces tampoco y espejos sucios. Piscina con mal aspecto, falta de aseo

2026-01-23 • via Nuitee
S
Sandra Anahi • family_with_children • mx
10
Pros:

La limpieza y la ubicación. En general, el hotel es muy bonito

2026-01-22 • via Nuitee