Temasek Hotel

This hotel is excellent. Highly recommended

The most dirtiest hotel I have ever made. Stains everywhere. No towels and no clean sheets. For the toilet I don’t even want to start. But the stuff at the front desk was friendly, once I ask for towels and sheets they give it to me so I can replace it.

Car park was so dark and dingy. Worse than bandaraya flats. Toilets so dirty. The water in the sink & shower takes forever to clear. Always clogged!! Will not recommend it to anyone or stay there again.

The treatment from the hotel staff is very disappointed, especially those at the front desk. employee professionalism needs to be improved. No tolerance from employees.I should have checked in 3 days at this hotel. But because I was disappointed with their attitude, I decide to move to another hotel on the second day’s without any refund.

The qorst hotel of my life, nothing work, also scammers with extra tax , also no swimming pool, dont ever ever go here , better ti give your miney to donate

I stayed 3 weeks,at the hotel. No problem with checking in, staff always friendly,helpful & polite.
The Temasek Hotel in Melaka is a huge, airy, spacious hotel...
Sad to say the staff lack good house keeping skills
The bedrooms, showers etc need a good deep clean...the deco, in general, bedding, towels well worn,& discoloured very dated
With it being a hot country, a small fridge in rooms would be much appreciated
Management should play a big roll in staff training, supervision, & make sure staff have proper cleaning equipment,etc
I notice how short staff they were.
After all that i have written, i would still stay at The Temasek in future,provided things improve for the better.
Room for improvements. Tks, great staff, including security.

A sombre check-in. No warm greeting or smiles. The room was filthy. The floor was still wet from mopping but it was evident that no effort had been used. Filthy coffee cups, inside and out, splatter stains on walls, one side of toilet barely clean and the other brown with body fluids, blood-stained pillow cases and dirty sheets, slimey up-turned drain cover, shower head broken, sink dirty, filthy shower, threadbare towels and foot-mat, no hand towel. A supplied plastic mug exploded when hot water poured into it and burned my husband. Staff didn't seem to care or even ask if he was okay when I showed/told them.
Complained and housekeeping sent up. A team of 4 arrived and gave everything a cursory spray and wipe. Nothing changed except the linen. Housekeeper lied and said his team had forgot to clean the room.
Manager gave us new room which was better but I still cleaned a few things myself.
Kettle didn't work and we asked for a new one but they denied it was broken. It turned off after 10-20 seconds and they insisted that was enough. An hour and a half later, we finally got another kettle. I asked why it had to be our problem, just supply a new kettle and accept it was broken.
Fire alarm going off at 6:45 am, staff member walking into our room suddenly.
The pool for children got greener and greener and the convenience shop reeked of cigarettes, every time we went in.
Horrible hotel. They have a long way to go in terms of cleanliness and customer service.

Good for grouping or family to stay. Large parking area and suitable for event.

The toilets and rooms are bad . Spider webs and dust all over. There were cockroach running around the bathroom

This photo shows I have two room keys at 4am.
First check in - room wasn't even cleaned and bathroom was flooded.
Second check in - we went out and came back around 3:45am then we found cockroach so we requested for the room change at 4am.
Staff didn't even check and just gave the another room key.

Good

Need to improve the queue system b4 checking in…queue for 2 and half hours before get the key even already booked online.

Water Leaking from ceiling inside the bathroom, cockroaches, no breakfast buffet, queue for check in was for few hours, dirty swimming pool, only 1 lift for 6 blocks

Horrible

Not a good experience. Breakfast also so bad with that price. Reminded me of having a meal at school canteen

2 nights stay in Temasek Hotel was fine as the staff are friendly and I like the location.

I have stayed in this hotel several times and over the years I note the condition of the room (cleanliness) has been deteriorating. My latest stay was disappointing as the bathroom was not clean , the toilet bowl was not cleaned properly , the bathroom latch was damaged & the safety latch at the door was missing. I had to request for a room change but the condition of the toilet in the replaced room was the same.

Location is very near to the town. But service is slow

Easy to check in
Lack of facilities.... compare with the room price

Your breakfast menu less satisfying