Golden Tower Shopping by Fênix Hotéis

Hotels
•
Fênix
9 (2443 reviews)
Rodovia BR 459, s/n KM 107 , Pouso Alegre , br

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cordial reception
Excellent breakfast
Good location
Comfortable amenities
Cons:
Cleanliness issues
Room comfort problems
Billing disputes

Categories

Cleanliness
8.46
Several comments indicate cleanliness issues, particularly in the bathroom.
Service
9.43
Positive mentions of reception staff and overall service experience.
Location
9.47
Convenient proximity to shopping and amenities.
Room Quality
7.42
Issues with room amenities and comfort were noted, particularly with air conditioning and furniture.
Amenities
9.45
Positive remarks about gym facilities and breakfast quality.
Value for Money
9.41
Most reviews consider the overall value excellent considering hotel quality.
Food and Beverage
9.46
Frequent praise for the breakfast options and quality.
Overall Experience
8.93
General satisfaction, overshadowed by specific service incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:44

Property Description

Modern Eco-Friendly Accommodation
Experience a stay like no other at Ibis Styles Pouso Alegre, offering eco-friendly lodging just 6.4 km from the Industrial District.

Convenient Amenities
Relax in rooms equipped with a flat-screen TV, private bathroom, free toiletries, and a hairdryer for your comfort.

Exceptional Service
Enjoy the convenience of a 24-hour front desk and make the most of the on-site restaurant.

Book your stay at Ibis Styles Pouso Alegre for a memorable and sustainable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for R$ 200 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2443 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 9.45
Value for Money: 9.41
Food and Beverage: 9.46
Overall Experience: 8.93
M
Marcia • solo_traveller • br
10
Pros:

Achei o quarto grande e com uma decoração divertida. Tudo muito limpo e funcionando. Me surpreendeu!

2026-05-09 • via Nuitee
M
Maria andrea • couple • br
10
EXCELENTE
Pros:

ATENDIMENTO OTIMO PELA RECEPÇÃO. EXCELENTE CAFÉ DA MANHÃ

2026-05-09 • via Nuitee
C
Carlos • solo_traveller • br
10
Pros:

Café da manhã, banheiro e conforto da cama.

Cons:

Localização, longe do centro.

2026-05-08 • via Nuitee
A
Agnaldo Ribeiro Cardoso • solo_traveller • br
9
Pros:

Tudo perfeito!

2026-05-08 • via Nuitee
A
andreia m silva • solo_traveller • br
9
Pros:

Iluminação do quarto , disposição, espaço . Café muito bom! Diversificado .

2026-05-08 • via Nuitee
C
Costa • solo_traveller • br
10
Pros:

Tudo muito limpo , recepção maravilhosa
Bom atendimento recomendo

Cons:

Gostei tudo

2026-05-08 • via Nuitee
E
Eduardo • solo_traveller • br
10
2026-05-07 • via Nuitee
C
Caio • extended_group • br
9
Pouso rápido em Pouso Alegre.
Pros:

O hotel é bom e bem localizado. A proximidade do Serra Sul Shopping facilita com estacionamento, compras e restaurantes rápidos, baratos e saudáveis.

Cons:

Os atendentes do hotel deveriam, no mínimo, ser mais simpáticos com os hóspedes e tratá-los com o devido respeito a ser dado com clientes.

2026-05-06 • via Nuitee
L
Luiz Antonio • solo_traveller • br
8
Pros:

Perto de onde vou trabalhar

Cons:

Sala do café não comporta quantidade de hóspedes

2026-05-06 • via Nuitee
R
Ronaldo Eliel • solo_traveller • br
10
2026-05-06 • via Nuitee
R
rodrigues • solo_traveller • br
9
2026-05-06 • via Nuitee
S
Solange • solo_traveller • br
10
Funcional
Pros:

Localização e acomodação

2026-05-05 • via Nuitee
S
Samara • solo_traveller • br
10
2026-05-05 • via Nuitee
V
Vanderley • solo_traveller • br
10
Excelente
Pros:

Tudo

Cons:

Nada

2026-05-05 • via Nuitee
R
Roger • solo_traveller • br
9
Pros:

Localização e café da manhã

Cons:

A água do chuveiro de madrugada e de manhã não estava esquecendo muito, quando cheguei ao hotel tomei banho e estava OK

2026-05-05 • via Nuitee
F
Francine Geis • couple • br
10
2026-05-05 • via Nuitee
P
paulo • couple • br
10
Voltaremos.
Pros:

Café da manhã excelente, quarto limpo, atendimento e colado ao Shopping Serra Sul.

2026-05-04 • via Nuitee
L
Lucas • couple • br
10
Pros:

Café da manhã muito bom, cama confortável, pressão do chuveiro forte e quarto moderno

2026-05-04 • via Nuitee
M
MARCOS ANTONIO • couple • br
10
Excelente!
Pros:

Café da manhã, estacionamento, localização dentro do shopping

Cons:

Não tem restaurante

2026-05-04 • via Nuitee
I
Ingrid Torres • solo_traveller • br
10
2026-05-03 • via Nuitee