Golden Tower Shopping by Fênix Hotéis

Hotels
•
Fênix
9 (2166 reviews)
Rodovia BR 459, s/n KM 107 , Pouso Alegre , br

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Cordial reception
Excellent breakfast
Good location
Comfortable amenities
Cons:
Cleanliness issues
Room comfort problems
Billing disputes

Categories

Cleanliness
8.46
Several comments indicate cleanliness issues, particularly in the bathroom.
Service
9.43
Positive mentions of reception staff and overall service experience.
Location
9.47
Convenient proximity to shopping and amenities.
Room Quality
7.42
Issues with room amenities and comfort were noted, particularly with air conditioning and furniture.
Amenities
9.45
Positive remarks about gym facilities and breakfast quality.
Value for Money
9.41
Most reviews consider the overall value excellent considering hotel quality.
Food and Beverage
9.46
Frequent praise for the breakfast options and quality.
Overall Experience
8.93
General satisfaction, overshadowed by specific service incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:44

Property Description

Modern Eco-Friendly Accommodation
Experience a stay like no other at Ibis Styles Pouso Alegre, offering eco-friendly lodging just 6.4 km from the Industrial District.

Convenient Amenities
Relax in rooms equipped with a flat-screen TV, private bathroom, free toiletries, and a hairdryer for your comfort.

Exceptional Service
Enjoy the convenience of a 24-hour front desk and make the most of the on-site restaurant.

Book your stay at Ibis Styles Pouso Alegre for a memorable and sustainable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for R$ 200 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2166 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 9.45
Value for Money: 9.41
Food and Beverage: 9.46
Overall Experience: 8.93
V
Valnei • couple • br
8
Muito Boa
Cons:

Poderia ter uma TV digital para eu espelhar meu celular e assitir o que eu deseja-se na TV .

2026-03-14 • via Nuitee
R
Ryan • couple • br
10
2026-03-14 • via Nuitee
R
Ryan • couple • br
10
Um dia super confortável, otima experiência dormir no shopping, ver um filme a noite e dormir!
Pros:

Funcionários educados e super receptivos, o café da manhã é maravilhoso, o quarto é super limpo e organizado, toalhas e cobertas super confortáveis, localização ótima e ótima vista,

Cons:

Não tem mais MTV na televisão 💔 tirando isso é perfeito! Kkkk

2026-03-14 • via Nuitee
A
Alex • family_with_children • br
10
Pros:

Tudo

Cons:

Nada

2026-03-13 • via Nuitee
R
Resio • solo_traveller • br
7
Pros:

Quartos em tamanho bom

Cons:

Funcionários mal humorados e pouco prestativos

2026-03-13 • via Nuitee
F
Fernando • solo_traveller • br
7
2026-03-13 • via Nuitee
T
Teixeira da Silva • couple • br
9
2026-03-13 • via Nuitee
A
Alberto • family_with_children • br
9
Pros:

excelente hotel. tudo bom

Cons:

preço..por ficar dentro do shopping, pra entrar depois das 22hr meio complicado

2026-03-12 • via Nuitee
A
Augusto • couple • br
5
Cons:

Fui colocado em um quarto onde tinha acabado de pintar, mesmo abrindo a janela do quarto não conseguimos dormir devido ao forte cheiro de tinta. Ficamos sufocados, muita dor de cabeça e minha esposa teve sangramento nasal.

2026-03-11 • via Nuitee
F
Ferreira • couple • br
9
Pros:

Limpo, organizado, confortável

Cons:

Nada específico

2026-03-11 • via Nuitee
K
Kauê Luan Feitosa • family_with_children • br
10
Pros:

Gostei do hotel, da cidade, tudo perto de fácil acesso.

Cons:

Nada a declarar.

2026-03-11 • via Nuitee
G
Guilherme • couple • br
9
ESPETACULAR.
Pros:

Café da manhã muito bom bem como as acomodações.

2026-03-10 • via Nuitee
A
Alves • family_with_children • br
9
2026-03-10 • via Nuitee
R
Ricardo • family_with_children • br
10
2026-03-10 • via Nuitee
T
Thadeu • couple • br
10
2026-03-09 • via Nuitee
N
Nelson SP • family_with_children • br
9
Ótimo hotel
Pros:

Ótima localização, excelente café da manhã

Cons:

Acredito que as luzes dos corredores poderiam ter sensores pois ficam ligadas a noite toda e a claridade que passa pela porta incomoda um pouco, além de ser um gasto desnecessário.

2026-03-09 • via Nuitee
G
Girlene Izabel • family_with_children • br
8
Pros:

Café da manhã

Cons:

Sem opções programação da tevê

2026-03-09 • via Nuitee
V
Viviane Valemis • family_with_children • br
10
Pros:

Funcionários muito educados, resolutivos. Adorei

2026-03-08 • via Nuitee
M
Marco • couple • br
10
foi tudo perfeito!
Pros:

café da manhã excelente!

2026-03-08 • via Nuitee
T
Torres • family_with_children • br
10
Pros:

Excelente escolha.

Cons:

Nada

2026-03-07 • via Nuitee