Golden Tower Shopping by Fênix Hotéis

Hotels
•
Fênix
9 (2636 reviews)
Rodovia BR 459, s/n KM 107 , Pouso Alegre , br

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cordial reception
Excellent breakfast
Good location
Comfortable amenities
Cons:
Cleanliness issues
Room comfort problems
Billing disputes

Categories

Cleanliness
8.46
Several comments indicate cleanliness issues, particularly in the bathroom.
Service
9.43
Positive mentions of reception staff and overall service experience.
Location
9.47
Convenient proximity to shopping and amenities.
Room Quality
7.42
Issues with room amenities and comfort were noted, particularly with air conditioning and furniture.
Amenities
9.45
Positive remarks about gym facilities and breakfast quality.
Value for Money
9.41
Most reviews consider the overall value excellent considering hotel quality.
Food and Beverage
9.46
Frequent praise for the breakfast options and quality.
Overall Experience
8.93
General satisfaction, overshadowed by specific service incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:44

Property Description

Modern Eco-Friendly Accommodation
Experience a stay like no other at Ibis Styles Pouso Alegre, offering eco-friendly lodging just 6.4 km from the Industrial District.

Convenient Amenities
Relax in rooms equipped with a flat-screen TV, private bathroom, free toiletries, and a hairdryer for your comfort.

Exceptional Service
Enjoy the convenience of a 24-hour front desk and make the most of the on-site restaurant.

Book your stay at Ibis Styles Pouso Alegre for a memorable and sustainable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for R$ 200 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2636 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 9.45
Value for Money: 9.41
Food and Beverage: 9.46
Overall Experience: 8.93
G
Gustavo • solo_traveller • br
10
Ótima parada.
Pros:

Quarto amplo, muito bem organizado e limpo. Excelente opção para quem está de viagem pela Fernão Dias.

2026-07-11 • via Nuitee
W
wania • couple • br
10
Excelente! Fomos muito bem atendidos pelo Ivano.
Pros:

Conforto e limpeza

Cons:

Faltam canais de streaming

2026-07-11 • via Nuitee
S
sidcley • solo_traveller • br
10
2026-07-10 • via Nuitee
I
Isabelle • solo_traveller • br
10
2026-07-10 • via Nuitee
I
IDENIR • couple • br
7
Não oferece o conforto prometido.
Pros:

Nada . Muito caro .

Cons:

Quarto pequeno sem conforto .

2026-07-09 • via Nuitee
J
Júlio • solo_traveller • br
10
2026-07-09 • via Nuitee
S
Silva • solo_traveller • br
2
2026-07-08 • via Nuitee
B
Braga • solo_traveller • br
10
2026-07-08 • via Nuitee
S
Simone • couple • br
10
Voltaria com certeza
Pros:

Tudo perfeito

Cons:

Tudo perfeito

2026-07-07 • via Nuitee
J
Jrda Gmail • solo_traveller • br
7
Hospedagem insatisfatória
Pros:

Instalações

Cons:

Funcionários recepção

2026-07-06 • via Nuitee
T
Tailane • couple • br
7
Vale a pena pela localização
Pros:

Tamanho do quarto, atendimento e o café da manhã é bem variado e bom.

Cons:

Da limpeza do quarto e do banheiro (com certeza não havia sido limpo). Rejunto com bolo/mofo. Nada que um cloro não resolva. Cabelos no chão no banheiro e até grampo no chão tinha (ver fotos). Era o meu aniversário e não ganhei nenhum mimo.

2026-07-06 • via Nuitee
S
Sandro • couple • br
10
2026-07-06 • via Nuitee
R
Rato • solo_traveller • br
8
2026-07-06 • via Nuitee
E
EUGÊNIO • couple • br
9
Noite silenciosa.
Pros:

Hotel bem localizado para viagem em trânsito.Excelente quarto e chuveiro.Estando numa localização fora da cidade tem um silêncio que ameniza o sono.

Cons:

Demora no check in.

2026-07-06 • via Nuitee
J
josimar • couple • br
10
2026-07-06 • via Nuitee
I
Iacy De Almeida • couple • br
8
Pros:

Tudo novinho

Cons:

Sujeira em baixo do da cama.
Solicitei touca de banho disseram não ter e não poder ajudar

2026-07-06 • via Nuitee
M
M. • family_with_children • br
9
2026-07-05 • via Nuitee
M
Moraes • couple • br
10
2026-07-05 • via Nuitee
Y
Yoshiaki • solo_traveller • br
10
Pros:

Estar ao lado do Shopping.

Cons:

Quarto e banheiro com pouco espaço.

2026-07-04 • via Nuitee
A
Alexandre.J.H • solo_traveller • br
9
2026-07-01 • via Nuitee