Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Snack bar/deli
Parking (limited spaces)
Free self parking
Water dispenser

Review Highlights

Cons:
Less value for money
Bad experience

Categories

Cleanliness
4.5
Less value than money compared to hotels at the same price. Did a trial but it is a bad experience for me.
Service
7.5
Standard quality for this hotel tier.
Location
7.5
Standard quality for this hotel tier.
Room Quality
7.5
Standard quality for this hotel tier.
Amenities
7.5
Standard quality for this hotel tier.
Value for Money
4.5
Less value than money compared to hotels at the same price.
Food and Beverage
7.5
Standard quality for this hotel tier.
Overall Experience
5.5
Less value than money compared to hotels at the same price. Did a trial but it is a bad experience for me.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 08:41

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and concierge services during your stay at Z Hotel.
Dining Options: Satisfy your cravings at the coffee shop/cafe or indulge in room service with a variety of options available.
Featured Services: Take advantage of the dry cleaning/laundry services, 24-hour front desk, and luggage storage facilities provided at the hotel.

Book your stay at Z Hotel today for a centrally located accommodation in Ipoh, just a stone's throw away from popular attractions like Ipoh Parade and Memory Lane Market. Make the most of your visit with our comfortable rooms and top-notch amenities.

Important information:

  • One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • General

    Property follows regional sanitization guidelines Safe & Clean (Malaysia)

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

7
Based on 75 reviews
Cleanliness: 4.5
Service: 7.5
Location: 7.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 4.5
Food and Beverage: 7.5
Overall Experience: 5.5
C
Chia Ching
2
Pros:

Less value than money compared to hotels at the same price. Did a trial but it is a bad experience for me.

2025-06-29 • via Nuitee
U
Umi • friends
6
Pros:

Best

2024-07-04 • via Nuitee
C
CHEE KANG • friends
8
Pros:

Location convenient, walkable to town center.

2024-06-02 • via Nuitee
M
Muhammad Anwar • family
6
Pros:

good value for family rooms, unfortunately there is no working table and fridge. Hotel location is close to the bar and noisy till 3am late night..

2023-12-24 • via Nuitee
G
Georgina • partner
4
Pros:

Really a 2 star. A bit disappointing. Shower drain clogging so you were swimming in water after a short shower, shower glass screen removed and not replaced so water splashed everywhere! Water leaking down a wall onto entry wall. Clean but torn pillowcase. No bottled drinking water. Kettle but no tea or coffee. Cafe not operating, and boxes stacked on counters. Not sure if they are renovating but generally the place very messy. Noisy night club across road and a new Bollywood style nightclub opening right next to it on 1 Sept. not ideal for sleeping. Good location and 5 mins walk to plenty of eating halls and cafes…. 5 mins walk to night markets that operate 7pm - 1am 7 days a week.

2023-08-28 • via Nuitee
S
shahimi
2
Pros:

while check in staff told that room is licking. replace another room whitout window. like in prison. refuse and contact expedia. to get refund but after 3 days still didnt get a refund. staf servise very poor

2023-06-25 • via Nuitee
P
Patrick • family
4
Pros:

Run down not as what stated in review.
Air conditioning and lightning always trip ask for replacement room have to wait till next day. Poor service

2023-05-31 • via Nuitee
E
Eza • family
8
Pros:

Staff were friendly and helpful

2022-07-10 • via Nuitee
K
Koh
4
Room less up-keep
Pros:

Overall, the room condition is a bit old with wall fungus & mouldy smelly (wall near toilet). Room also a bit dusty.

2021-02-14 • via Nuitee
V
Verified traveler
6
Small and basic
Pros:

Mosquitos in the triple share room. Toilet has a slight bad smell when we arrived, think it is poor ventilation, or drawing air from other toilets.

2020-01-05 • via Nuitee
V
Verified traveler • family
4
Pros:

My room has a hole upstairs and leaked water into the room. Piping in the toilet is problematic and keep water flushed continuously making it noisy throughout our stay. Room number was 311

2019-12-30 • via Nuitee
V
Verified traveler • friends
4
Pros:

The location was excellent! Near the famous Dim Sum places and excellent food stores. However, this hotel has a very bad insect problem. We got bit by mosquitoes in the lobby. The rooms (we booked 2 room) had a very bad ant and case worm problem. We bought pastries and left them on the table, and within half an hour, it was covered in ants! Even though we tied the food up, the ants bit a hole in the plastic bag. When we 1st arrived, the corridor lighting leading to one of the rooms was not turned on and made the walk into that room very creepy and spooky. The rooms also does not have a tissue box, u got to bring your own. If you want to stay at this hotel, you have to be the non fussy sort. Otherwise, the rooms had very nice thick towels and the biggest toilet ever

2019-11-10 • via Nuitee
J
JK • self
6
Pros:

Nice location, with a row of bars at the back!

2019-11-09 • via Nuitee
V
Verified traveler • self
8
Pros:

The environment and location is good.

2019-09-03 • via Nuitee
V
Verified traveler • self
8
Pros:

The room was pretty comfy and clean. the receiving area was also fine and the staff I have encountered with were all helpful and kind. They could maybe improve on the outlook of the lobby outside the rooms. It was eerie walking from the lift to the rooms especially coz I was in block B. Otherwise, it was worth the price and very convenient to go around the city.

2019-09-01 • via Nuitee
V
Verified traveler
4
Unwelcoming stay
Pros:

There were many issues. Cannot locate my confirmed booking details from hotel.com; not given the room that was booked, cleanliness of room and bedsheets were undesirable.

2019-06-26 • via Nuitee
V
Verified traveler
6
Another Disappointed Stay Within a Week
Pros:

Disappointed that the hotel "mess" up the booking confirmation. Was told that it was not booked earlier, then the intended room size booked was not available . Although there were some "remedies", the family ended up in 2 separate rooms instead of the big family room for 5 pple.

2019-06-24 • via Nuitee
Y
Yong • family
4
Pros:

I booked one room for my mom for 2 nights stay at the hotel, but when checking in the hote staff fail to find the details of my mom where I already stated the guest name is under my mom's name, end up my mom waited for half an hour for the staff to clarify. However the staff manage to upgrade the room for my mom(though she not really like the upgraded room ><) but better than none. So service in overall is moderate.

2019-06-11 • via Nuitee
V
Verified traveler • family_with_children
2
Pros:

Well, I book for a 4 people bed, just imagine to walk into a room with 2 single bed and a double bed laid in middle of the room......

2019-02-11 • via Nuitee
V
Verified traveler
2
Pros:

i shock when someone open my room..the staff give same room key..its very teribble and scaredds us.not recommended hotel

2018-12-11 • via Nuitee