2000 Hotel Downtown Kigali

Hotels
8.4 (1835 reviews)
KN82 st /1,near Kigali city tower,Nyarugenge sector,Kiyovu , Kigali , rw

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Great breakfast variety
Cons:
Some areas need renovation
Food options could be better

Categories

Cleanliness
8.14
The hotel was clean, but there were mentions of maintenance issues.
Service
8.71
The staff were described as friendly, warm, and effective.
Location
8.95
The hotel is in a great downtown location, close to amenities.
Room Quality
8.4
Rooms are spacious with good furniture, but some reviews mentioned the need for renovation.
Amenities
8.33
Amenities like the gym and play areas were positively noted.
Value for Money
8.59
Good value for the services compared to traditional hotel groups.
Food and Beverage
7.74
Breakfast quality was praised, but general food options received mixed reviews.
Overall Experience
8.31
Many positive comments about the stay overall, though some areas could improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:52

Property Description

Stunning Views and Modern Amenities

2000 Hotel, the highest in Kigali, offers breathtaking mountain and city views from its rooftop terrace. Stay connected with free WiFi, park for free, and stay active in the fitness center.

Luxurious Rooms and Dining Options

Relax in rooms with flat-screen TVs, seating areas, and private bathrooms with upscale amenities. Indulge in Chinese and Western cuisine at Bamboo Restaurant, complemented by a diverse wine selection at the bamboo bar.

Convenience and Accessibility

Benefit from on-site fitness and massage facilities, a business center, multilingual 24-hour reception, and proximity to a shopping mall and supermarket. Explore nearby attractions like the Genocide Memorial and Kigali Convention Center, with easy access to the airport.

Book your stay at 2000 Hotel for a memorable experience in Kigali!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KGL

Location

Guest Reviews

8.4
Based on 1835 reviews
Cleanliness: 8.14
Service: 8.71
Location: 8.95
Room Quality: 8.4
Amenities: 8.33
Value for Money: 8.59
Food and Beverage: 7.74
Overall Experience: 8.31
P
Pinzon couple co
9
Buena relación calidad precio
Pros:

Great breakfast!!

Cons:

Ubicación es u sitio muy comercial. Pero está bien. Es seguro.

2026-08-28 via Nuitee
H
Hilary extended_group sa
9
Highly recommend
Pros:

I am sharing a blog post of my full trip to Rwanda. this hotel was part of the wonderful experience we had. Thank you especially to all the staff at reception for looking after us so well. https://www.hilstravels.com/post/rwanda-s-mountain-gorillas-96-tickets-into-the-mist

2026-08-26 via Nuitee
H
Hilary extended_group sa
9
Highly Recommend and will stay again in the future
Pros:

We loved this hotel it was right in the center of Kigali and the city bustled around us giving a favour of life in this lovely City. The room was very comfortable and we loved the breakfast as well, best omelet we had. thank you to all the team on reception, they were very helpful and kind.

2026-08-26 via Nuitee
R
Ruth solo_traveller ng
9
I'll definitely come back.
Pros:

The room was much bigger than I expected. The bed and mattress was so comfortable (memory foams). I loved the view from my room and there was always coffee or tea option every day. The staff were super responsive to every time we called or asked for anything.
Then the HUGE supermarket on theb2nd floor! Anything you need, you will find.

Cons:

The cleaning staff sometimes just cleaned obvious surfaces. We had to ask for them to come sweep the rugs. Because they just neatly made the bed and didn't bother to sweep the floor. Stuff/dirt from our first night was still on the floor 2 days after. But they were very responsive when we complained.

2026-08-23 via Nuitee
S
sola solo_traveller ng
9
2026-08-20 via Nuitee
B
Bijumon solo_traveller zm
7
Pros:

Breakfast was excellent, the staff was excellent airport pick up and drop was excellent

Cons:

Room 1009 toilet should be cleaned thoroughly to make it sparkle

2026-08-20 via Nuitee
E
Eileen extended_group ca
8
2026-08-16 via Nuitee
Z
Zhong solo_traveller ca
9
2026-08-16 via Nuitee
A
Alhagie Ms couple ae
10
2026-08-14 via Nuitee
E
Elvis couple gb
9
I will be back for a full service. Great experience. Great place to stay
Pros:

The overall service was amazing. From the pick up at the airport to the staff at the reception to the extra support and care received from the team has been amazing. I love it.

Cons:

Maybe it’s me, but I didn’t know much about what the place can offer. There is a lot, a lot. Maybe there is not enough publicity around, and I would like to see more of the place, the restaurant, the breakfast, and also the friendly friendliness of the staff.

2026-08-14 via Nuitee
S
Stavros solo_traveller za
8
2026-08-14 via Nuitee
S
Said Abo Muslem solo_traveller ca
10
Comfy and clean stay, heavily recommended!!
Pros:

Very professional, respectful, polite and accommodating staff. The facilities were all very clean, the area was very convenient, the breakfast options were delicious and the patio views were very scenic. It was our first time visiting Rwanada and Kigali, and the experience was amazing from the moment we were greeted with a warm smile and chauffeured from the airport to our hotel. They even accommodated us with super early breakfasts for our 5 am departure! Cannot say enough good things about our experience, your staff should be very proud!

2026-08-13 via Nuitee
F
Feeric solo_traveller ma
10
Tranquille
Pros:

J’ai passé 26 jours exceptionnels au 2000 Hôtel Downtown de Kigali, tout le service était de qualité et la nourriture était très bonne, une chose est sûr je reviendrai très bientôt.

Cons:

Une attente longue pour la mise à disposition de la nourriture

2026-08-10 via Nuitee
J
jean philippe solo_traveller fr
8
Bon hotel, super restaurant et petit déjeuner exceptionnel
Pros:

Le restaurant, le petit-déjeuner, les jeux pour enfant, l'emplacement

Cons:

Le wifi pas top, le réveil qui a sonné 4h15,

2026-08-10 via Nuitee
L
Lilia solo_traveller ie
10
2026-08-10 via Nuitee
P
Patience solo_traveller zm
10
Home away from home.
Pros:

I loved the clean environment and the warm hospitality . The environment is very peaceful.
The food was fresh and tasty.
I felt like being home away from home.

Cons:

Nil

2026-08-09 via Nuitee
M
Maryz solo_traveller fr
8
Pros:

La situation de l hotel

Cons:

Ras

2026-08-09 via Nuitee
J
Jan extended_group cz
9
2026-08-08 via Nuitee
A
Alexander solo_traveller gb
9
An excellent base in Kigali city centre
2026-08-08 via Nuitee
R
Robert solo_traveller pl
8
2026-08-07 via Nuitee