2000 Hotel Downtown Kigali

Hotels
8.4 (1777 reviews)
KN82 st /1,near Kigali city tower,Nyarugenge sector,Kiyovu , Kigali , rw

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Great breakfast variety
Cons:
Some areas need renovation
Food options could be better

Categories

Cleanliness
8.14
The hotel was clean, but there were mentions of maintenance issues.
Service
8.71
The staff were described as friendly, warm, and effective.
Location
8.95
The hotel is in a great downtown location, close to amenities.
Room Quality
8.4
Rooms are spacious with good furniture, but some reviews mentioned the need for renovation.
Amenities
8.33
Amenities like the gym and play areas were positively noted.
Value for Money
8.59
Good value for the services compared to traditional hotel groups.
Food and Beverage
7.74
Breakfast quality was praised, but general food options received mixed reviews.
Overall Experience
8.31
Many positive comments about the stay overall, though some areas could improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:52

Property Description

Stunning Views and Modern Amenities

2000 Hotel, the highest in Kigali, offers breathtaking mountain and city views from its rooftop terrace. Stay connected with free WiFi, park for free, and stay active in the fitness center.

Luxurious Rooms and Dining Options

Relax in rooms with flat-screen TVs, seating areas, and private bathrooms with upscale amenities. Indulge in Chinese and Western cuisine at Bamboo Restaurant, complemented by a diverse wine selection at the bamboo bar.

Convenience and Accessibility

Benefit from on-site fitness and massage facilities, a business center, multilingual 24-hour reception, and proximity to a shopping mall and supermarket. Explore nearby attractions like the Genocide Memorial and Kigali Convention Center, with easy access to the airport.

Book your stay at 2000 Hotel for a memorable experience in Kigali!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KGL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1777 reviews
Cleanliness: 8.14
Service: 8.71
Location: 8.95
Room Quality: 8.4
Amenities: 8.33
Value for Money: 8.59
Food and Beverage: 7.74
Overall Experience: 8.31
S
Sooram solo_traveller in
8
2026-05-15 via Nuitee
H
Hashim solo_traveller ke
10
I had a fantastic time at this property. However, Carpet and floor boards need maintenance.
Pros:

The location and the staff

Cons:

All good

2026-05-10 via Nuitee
A
Al-Yahyai solo_traveller om
7
Good for money value
Pros:

Downtown

Cons:

Noises

2026-05-10 via Nuitee
O
Ouattara solo_traveller ci
8
2026-05-08 via Nuitee
M
marta solo_traveller es
8
Buenas ubicacion y habitaciones amplias
Pros:

Hotel con habitaciones muy grandes, espaciosas y con mucho espacio de armario. Cada habitación tiene WiFi aunque no siempre funciona. El personal es amable. La ubicación es buena si prefieres caminar por Kigali ( centro) . Esta junto al mercado y cerca de lugares peatonales. Te van a buscar al aeropuerto lo que es de agradecer después de un vuelo largo.

Cons:

El servicio de habitaciones tarda muchísimo. Esperamos 1h30 para una tortilla francesa por la noche. Pedimos toallas pero no las trajeron nunca.

2026-05-06 via Nuitee
R
Raquel couple es
9
2026-05-02 via Nuitee
D
dongfeng couple cn
9
2026-04-26 via Nuitee
D
dongfeng couple cn
9
位置很方便
2026-04-26 via Nuitee
Y
yoshida extended_group jp
9
Pros:

立地も良く、夜は夜景が綺麗でした!
朝ごはんが本当に美味しかったです!

Cons:

途中で水シャワーになる

2026-04-26 via Nuitee
W
Winnie solo_traveller ke
10
Amazing experience
Pros:

There was good communication all throughout our booking & stay. We unfortunately didn't get the room we had booked but a dolution was found by Mr.Shalom & his colleague at the reception. Exceptional staff especially at the restaurant. Special shout out to Jesus & the gentleman in housekeeping on 12th floor-I forget his name

The meals were very delicious, the breakfast spread was good. As a coffee lover I must say I didn't drink any during my stay coz the spiced & fruit teas were really really good.

The location was central to the things & places we wanted to visit as well.
Thank you so much. We will definitely be back

Cons:

The room phone wasn't working even after maintenance tried fixing but a solution was made/found

2026-04-26 via Nuitee
D
dongfeng couple cn
9
2026-04-26 via Nuitee
S
Shaun couple za
4
Pros:

Good location

Cons:

Property needs maintenance

2026-04-20 via Nuitee
solo_traveller ng
9
2026-04-20 via Nuitee
G
Gideon U solo_traveller ng
9
Good rest
Pros:

Everything

2026-04-18 via Nuitee
G
Gideon U solo_traveller ng
9
Good rest
Pros:

Everything

2026-04-18 via Nuitee
A
ASOBOR solo_traveller ng
9
2026-04-17 via Nuitee
U
Umuhoza couple ke
10
2026-04-16 via Nuitee
B
Bablu Ashraf solo_traveller gb
10
Pros:

Room is Huge, clean, friendly staff specially Mrs Neema who always look after me during my stay ,thanks,location

Cons:

Rooftops Bar Food /drink is expensive if you compare other neighbour area

2026-04-14 via Nuitee
M
Massimiliano family_with_children us
8
Good value for money in a central location
Pros:

The suite was huge, with plenty of space. The view was stunning. The location is very central.

Cons:

The beds are a bit stiff, so if you like it soft, you better ask the staff if they have alternative mattresses. The furniture is a bit old fashion but in good conditions.

2026-04-13 via Nuitee
C
Cai solo_traveller gb
9
2026-04-12 via Nuitee