2000 Hotel Downtown Kigali

Hotels
8.4 (1695 reviews)
KN82 st /1,near Kigali city tower,Nyarugenge sector,Kiyovu , Kigali , rw

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Great breakfast variety
Cons:
Some areas need renovation
Food options could be better

Categories

Cleanliness
8.14
The hotel was clean, but there were mentions of maintenance issues.
Service
8.71
The staff were described as friendly, warm, and effective.
Location
8.95
The hotel is in a great downtown location, close to amenities.
Room Quality
8.4
Rooms are spacious with good furniture, but some reviews mentioned the need for renovation.
Amenities
8.33
Amenities like the gym and play areas were positively noted.
Value for Money
8.59
Good value for the services compared to traditional hotel groups.
Food and Beverage
7.74
Breakfast quality was praised, but general food options received mixed reviews.
Overall Experience
8.31
Many positive comments about the stay overall, though some areas could improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:52

Property Description

Stunning Views and Modern Amenities

2000 Hotel, the highest in Kigali, offers breathtaking mountain and city views from its rooftop terrace. Stay connected with free WiFi, park for free, and stay active in the fitness center.

Luxurious Rooms and Dining Options

Relax in rooms with flat-screen TVs, seating areas, and private bathrooms with upscale amenities. Indulge in Chinese and Western cuisine at Bamboo Restaurant, complemented by a diverse wine selection at the bamboo bar.

Convenience and Accessibility

Benefit from on-site fitness and massage facilities, a business center, multilingual 24-hour reception, and proximity to a shopping mall and supermarket. Explore nearby attractions like the Genocide Memorial and Kigali Convention Center, with easy access to the airport.

Book your stay at 2000 Hotel for a memorable experience in Kigali!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KGL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1695 reviews
Cleanliness: 8.14
Service: 8.71
Location: 8.95
Room Quality: 8.4
Amenities: 8.33
Value for Money: 8.59
Food and Beverage: 7.74
Overall Experience: 8.31
G
Gideon U solo_traveller ng
9
Good rest
Pros:

Everything

2026-04-18 via Nuitee
G
Gideon U solo_traveller ng
9
Good rest
Pros:

Everything

2026-04-18 via Nuitee
A
ASOBOR solo_traveller ng
9
2026-04-17 via Nuitee
U
Umuhoza couple ke
10
2026-04-16 via Nuitee
B
Bablu Ashraf solo_traveller gb
10
Pros:

Room is Huge, clean, friendly staff specially Mrs Neema who always look after me during my stay ,thanks,location

Cons:

Rooftops Bar Food /drink is expensive if you compare other neighbour area

2026-04-14 via Nuitee
M
Massimiliano family_with_children us
8
Good value for money in a central location
Pros:

The suite was huge, with plenty of space. The view was stunning. The location is very central.

Cons:

The beds are a bit stiff, so if you like it soft, you better ask the staff if they have alternative mattresses. The furniture is a bit old fashion but in good conditions.

2026-04-13 via Nuitee
C
Cai solo_traveller gb
9
2026-04-12 via Nuitee
E
Ebony solo_traveller us
7
Great staff and location
Pros:

The staff was very friendly and helpful. Breakfast was more than adequate and very fresh and tasty.

Cons:

The room was not an international standard 4 star hotel which was quite disappointing. Carpet and floor boards need maintenance.

2026-04-12 via Nuitee
S
Sofie couple ke
8
Bra boende med bra läge, men inte toppmodernt
Pros:

Bra läge på gångavstånd till gågatan mm

Cons:

Helt okej standard men kan upplevas lite slitet

2026-04-09 via Nuitee
A
Adekunle solo_traveller rw
10
2026-04-09 via Nuitee
M
Maurice family_with_children us
8
Pros:

The people were very friendly

Cons:

Loved most of the service. Could improve on breakfast.

2026-04-08 via Nuitee
A
Armand couple us
7
Good value for money, great location.
Pros:

The rooms were large, location was great, and the staff- especially in the restaurant, were great. Shoutout to Clemantine, Yadema and Asnan!

Cons:

Though the rooms were large, they are in desperate need of proper maintenance.

2026-04-07 via Nuitee
T
Tapuwa couple zw
10
Pros:

The staff was very friendly and helpful, one Lady called Geome was really outstanding and went out of her way to help at all times during breakfast.

2026-04-06 via Nuitee
M
Majory couple us
8
Staffs were professional
Pros:

Everything

Cons:

Na

2026-04-06 via Nuitee
J
jean jacques solo_traveller fr
8
Pros:

tres confortable

2026-04-06 via Nuitee
C
Chrystelle couple re
3
Je ne recommande pas. Mauvais rapport qualité /prix
Pros:

Le transport de l’aéroport à l’hôtel.
Le personnel est très professionnel.

Cons:

La moquette, l’ameublement des chambres qui fait vieillot.
Les photos présentes sur le site ne sont pas conformes à la réalité.

2026-04-05 via Nuitee
K
Krishna family_with_children au
9
Pros:

One way airport shuttle and buffet breakfast was good. Large portions if you have dinner at the restaurant too! Lots of vegetarian friendly options.

Cons:

Gym was very basic, could only work on anterior/front body exercises.

2026-04-05 via Nuitee
A
Adekunle family_with_children ng
10
2026-04-04 via Nuitee
K
Kerry Ann family_with_children ca
4
Pros:

The staff was Beautiful , there were very nice , very supportive , very helpful

Cons:

The food was horrible. The TV did not work. And the food was too expensive. How did you find communication?

2026-04-03 via Nuitee
P
PHILIP solo_traveller us
9
2026-03-26 via Nuitee