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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Garden
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Hiking
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Car hire
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Children's playground
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Games room
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Spa/wellness center
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Barber/beauty shop
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Babysitting/child services
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Valet parking
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Parking garage
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Shuttle service (additional charge)
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Minimarket on site
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Concierge service
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Grocery deliveries
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Kid meals
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Snack bar
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Kids' outdoor play equipment
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Lockers
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Indoor play area
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Public transport tickets
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Evening entertainment
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Kids' club
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Shuttle service (free)
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Outdoor furniture
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Fitness/spa locker rooms
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Manicure
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Hair Salon Services
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Happy hour
Review Highlights
Categories
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Property Description
Stunning Views and Modern Amenities
2000 Hotel, the highest in Kigali, offers breathtaking mountain and city views from its rooftop terrace. Stay connected with free WiFi, park for free, and stay active in the fitness center.
Luxurious Rooms and Dining Options
Relax in rooms with flat-screen TVs, seating areas, and private bathrooms with upscale amenities. Indulge in Chinese and Western cuisine at Bamboo Restaurant, complemented by a diverse wine selection at the bamboo bar.
Convenience and Accessibility
Benefit from on-site fitness and massage facilities, a business center, multilingual 24-hour reception, and proximity to a shopping mall and supermarket. Explore nearby attractions like the Genocide Memorial and Kigali Convention Center, with easy access to the airport.
Book your stay at 2000 Hotel for a memorable experience in Kigali!
A deposit may be required at the property.
Location
Guest Reviews
The room was spacious and comfortable and regularly cleaned. Staff were welcoming. Breakfast was always on time and fresh. They even sent a shuttle to pick me up at the airport. No complaints here
The staff were extremely friendly and helpful, the free airport pick up was so useful and they even made us a packed breakfast to take on our gorilla trek
Breakfast & Hospatality
AC doesn't function well and is too hot at room
Korzystna lokalizacja, obsługa bardzo miła i pomocna. Wieczorem fajny widok z hotelowej restauracji.
Śniadania mogłyby mieć więcej elementów uwzględniających to co jada się w hotelach w Europie. Ciepłe i "ciężkie" dania rano nie sa zbyt korzystne. Na szczęście była możliwość zamówienia jajek, zrobienia tostów
Hotel staff was quite helpful
Great place and enjoyed the dishes
Thank you Clementine from the dining - good service and very helpful
And our good drivers to and from the airport - very friendly....
Nothing i can think of....i enjoyed my stay
La lenteur du service
Os quartos são amplos e confortáveis, com bastante espaço, incluindo um pequeno sofá. A limpeza é boa. Há chaleira com sachês de chá nos quartos e são deixadas três garrafas de água mineral todos os dias. No entanto, o preço bem razoável
Todo o hotel, inclusive os quartos, são carpetados. Faltou água durante o banho em duas ocasiões. O hotel fica bem no centro de Kigali, um local muito movimentado e sem muitas opções fora do hotel. Não há um guarda-roupas fechado e, o cofre, é solto. O café da manhã tem várias opções, mas não tem frios, nem cereais. As opções de pães também são restritas. O hotel não tem absolutamente nada de charme.
The room was huge. The breakfast was good.
The room was spacious, the breakfast was good and the location was central.
The fact that the iron and ironing board were not placed back in their section with each clean.
Excellent location right in the city center. The on-site restaurant was excellent (though pricier than local spots, as expected). Massage and haircut services were also great — very professional and attentive even the price is higher than locals. The staff really helpful and handle my request nicely.
Image the old dated facility in this very old dusty hotel. Probably one of the worst I ever stayed. Here are all the issues. Although they take these feedback seriously but not all of them were solved during my stay.
Noise from what sounded like a laundry room upstairs, starting exactly at 6:30 AM every day and continuine until 3-4 PM (possibly just bad luck with my room), all hangers in the closet was broken, the shower door wouldn’t stay closed, kept sliding open, only a tiny bottle of shampoo provided and they didn't replace the empty bottle.
The Safe was fixed to the floor, requiring an awkward bend to use. Of the two door locks, the second one was completely broken.
Room phone could only receive calls, not make them (couldn’t even call the front desk)
On the last day, the shower barely produced any water and it was cold
For $70/night, I don’t think this represents good value given all these maintenance issues.
The staff here was the absolute best. Very helpful. Very friendly. The restaurant was delicious and fresh
Nothing
É necessário dizer que toda a equiep do hotel, da recepção ao concierge, é de uma educação e simpatia inigualáveis. Me senti super bem atendido em todas as esferas. O café-da-manhã é muito bom, com várias opções, parece até um almoço. E sua localização é ótima, valeu muito a pena mesmo.
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