2000 Hotel Downtown Kigali

Hotels
8.4 (1835 reviews)
KN82 st /1,near Kigali city tower,Nyarugenge sector,Kiyovu , Kigali , RW

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Great breakfast variety
Cons:
Some areas need renovation
Food options could be better

Categories

Cleanliness
8.14
The hotel was clean, but there were mentions of maintenance issues.
Service
8.71
The staff were described as friendly, warm, and effective.
Location
8.95
The hotel is in a great downtown location, close to amenities.
Room Quality
8.4
Rooms are spacious with good furniture, but some reviews mentioned the need for renovation.
Amenities
8.33
Amenities like the gym and play areas were positively noted.
Value for Money
8.59
Good value for the services compared to traditional hotel groups.
Food and Beverage
7.74
Breakfast quality was praised, but general food options received mixed reviews.
Overall Experience
8.31
Many positive comments about the stay overall, though some areas could improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:52

Property Description

Stunning Views and Modern Amenities

2000 Hotel, the highest in Kigali, offers breathtaking mountain and city views from its rooftop terrace. Stay connected with free WiFi, park for free, and stay active in the fitness center.

Luxurious Rooms and Dining Options

Relax in rooms with flat-screen TVs, seating areas, and private bathrooms with upscale amenities. Indulge in Chinese and Western cuisine at Bamboo Restaurant, complemented by a diverse wine selection at the bamboo bar.

Convenience and Accessibility

Benefit from on-site fitness and massage facilities, a business center, multilingual 24-hour reception, and proximity to a shopping mall and supermarket. Explore nearby attractions like the Genocide Memorial and Kigali Convention Center, with easy access to the airport.

Book your stay at 2000 Hotel for a memorable experience in Kigali!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KGL

Location

Guest Reviews

8.4
Based on 1835 reviews
Cleanliness: 8.14
Service: 8.71
Location: 8.95
Room Quality: 8.4
Amenities: 8.33
Value for Money: 8.59
Food and Beverage: 7.74
Overall Experience: 8.31
K
katlego solo_traveller za
4
2026-09-10 via Nuitee
M
Mokgadi solo_traveller bw
3
2026-09-10 via Nuitee
A
Aina solo_traveller mg
7
Cons:

La lenteur du service

2026-09-10 via Nuitee
R
Razoariholy solo_traveller mg
9
2026-09-10 via Nuitee
P
Paulo Melo extended_group br
6
Nada além do suficiente
Pros:

Os quartos são amplos e confortáveis, com bastante espaço, incluindo um pequeno sofá. A limpeza é boa. Há chaleira com sachês de chá nos quartos e são deixadas três garrafas de água mineral todos os dias. No entanto, o preço bem razoável

Cons:

Todo o hotel, inclusive os quartos, são carpetados. Faltou água durante o banho em duas ocasiões. O hotel fica bem no centro de Kigali, um local muito movimentado e sem muitas opções fora do hotel. Não há um guarda-roupas fechado e, o cofre, é solto. O café da manhã tem várias opções, mas não tem frios, nem cereais. As opções de pães também são restritas. O hotel não tem absolutamente nada de charme.

2026-09-09 via Nuitee
M
Mamba solo_traveller sz
7
It was a good stay, nice staff and the in-house restaurant was convenient
Pros:

The room was spacious, the breakfast was good and the location was central.

Cons:

The fact that the iron and ironing board were not placed back in their section with each clean.

2026-09-07 via Nuitee
D
Dalia94 family_with_children lt
8
Good hotel for its price.
Pros:

The room was huge. The breakfast was good.

2026-09-07 via Nuitee
A
ABDULLAHI Nur solo_traveller so
10
2026-09-06 via Nuitee
Y
Yong solo_traveller gb
3
Lots of issues with this price at 70 USD per night. Amazing staff and restaurants though
Pros:

Excellent location right in the city center. The on-site restaurant was excellent (though pricier than local spots, as expected). Massage and haircut services were also great — very professional and attentive even the price is higher than locals. The staff really helpful and handle my request nicely.

Cons:

Image the old dated facility in this very old dusty hotel. Probably one of the worst I ever stayed. Here are all the issues. Although they take these feedback seriously but not all of them were solved during my stay.

Noise from what sounded like a laundry room upstairs, starting exactly at 6:30 AM every day and continuine until 3-4 PM (possibly just bad luck with my room), all hangers in the closet was broken, the shower door wouldn’t stay closed, kept sliding open, only a tiny bottle of shampoo provided and they didn't replace the empty bottle.


The Safe was fixed to the floor, requiring an awkward bend to use. Of the two door locks, the second one was completely broken.

Room phone could only receive calls, not make them (couldn’t even call the front desk)

On the last day, the shower barely produced any water and it was cold

For $70/night, I don’t think this represents good value given all these maintenance issues.

2026-09-06 via Nuitee
D
Daniel solo_traveller us
10
Pros:

The staff here was the absolute best. Very helpful. Very friendly. The restaurant was delicious and fresh

Cons:

Nothing

2026-09-05 via Nuitee
P
Philip Andrey solo_traveller br
10
Excelente hospedagem
Pros:

É necessário dizer que toda a equiep do hotel, da recepção ao concierge, é de uma educação e simpatia inigualáveis. Me senti super bem atendido em todas as esferas. O café-da-manhã é muito bom, com várias opções, parece até um almoço. E sua localização é ótima, valeu muito a pena mesmo.

2026-09-04 via Nuitee
R
robert couple es
10
Great stay
Pros:

Great base for visiting Kigali, a wonderful city

2026-09-03 via Nuitee
Z
ZOUNON solo_traveller bj
6
2026-09-03 via Nuitee
O
OG solo_traveller us
9
2026-09-03 via Nuitee
C
Chinedum solo_traveller ng
5
Not goof Value for money
Pros:

The staff concierge Emmy, Ivan and Moses werr kind. Hotel gave us Dinner on them for a night to make up for bad experience

Cons:

Every blessed thing. Zero value for money re: location. Right in the market filled with chaos. Outdated furniture. Poor pickup customer service by Dashi or something. Internet in room 1115 kept going off. No Netflix. I regretted booking this. Not peaceful area
Kigali is beautiful. Downtown is not. Will not stay here again even if it was free

2026-09-02 via Nuitee
G
Gary solo_traveller us
10
Pros:

Staff was the best!

2026-09-02 via Nuitee
L
LAWRENCE family_with_children cm
8
Très beau séjour. Hôtel situé au Centre ville.
Pros:

Petit- déjeuner , chambre spacieuse, situation centre-ville

Cons:

Climatisation non fonctionnelle pendant le séjour

2026-09-01 via Nuitee
A
Ann solo_traveller ng
8
2026-09-01 via Nuitee
T
Tovia family_with_children ng
10
2026-08-31 via Nuitee
A
Ayodeji extended_group ng
9
Enjoyable
2026-08-30 via Nuitee