2000 Hotel Downtown Kigali

Hotels
8.4 (1795 reviews)
KN82 st /1,near Kigali city tower,Nyarugenge sector,Kiyovu , Kigali , rw

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Great breakfast variety
Cons:
Some areas need renovation
Food options could be better

Categories

Cleanliness
8.14
The hotel was clean, but there were mentions of maintenance issues.
Service
8.71
The staff were described as friendly, warm, and effective.
Location
8.95
The hotel is in a great downtown location, close to amenities.
Room Quality
8.4
Rooms are spacious with good furniture, but some reviews mentioned the need for renovation.
Amenities
8.33
Amenities like the gym and play areas were positively noted.
Value for Money
8.59
Good value for the services compared to traditional hotel groups.
Food and Beverage
7.74
Breakfast quality was praised, but general food options received mixed reviews.
Overall Experience
8.31
Many positive comments about the stay overall, though some areas could improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:52

Property Description

Stunning Views and Modern Amenities

2000 Hotel, the highest in Kigali, offers breathtaking mountain and city views from its rooftop terrace. Stay connected with free WiFi, park for free, and stay active in the fitness center.

Luxurious Rooms and Dining Options

Relax in rooms with flat-screen TVs, seating areas, and private bathrooms with upscale amenities. Indulge in Chinese and Western cuisine at Bamboo Restaurant, complemented by a diverse wine selection at the bamboo bar.

Convenience and Accessibility

Benefit from on-site fitness and massage facilities, a business center, multilingual 24-hour reception, and proximity to a shopping mall and supermarket. Explore nearby attractions like the Genocide Memorial and Kigali Convention Center, with easy access to the airport.

Book your stay at 2000 Hotel for a memorable experience in Kigali!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KGL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1795 reviews
Cleanliness: 8.14
Service: 8.71
Location: 8.95
Room Quality: 8.4
Amenities: 8.33
Value for Money: 8.59
Food and Beverage: 7.74
Overall Experience: 8.31
L
Lori • extended_group • us
9
Pros:

Location was great and staff were excellent! Buffet breakfast was very good. Restaurant has a huge menu.

Cons:

Occasionally the AC quit working but the staff fixed it as necessary

2026-06-05 • via Nuitee
D
Dan • solo_traveller • ca
8
Pros:

Great location in the heart of Kigali downtown. Rooms are spacious and good value, though not luxury. Great, helpful staff.

2026-06-02 • via Nuitee
B
Bol Garang Tong • solo_traveller • ss
7
2026-05-31 • via Nuitee
D
DESIRE • solo_traveller • bi
8
2026-05-31 • via Nuitee
A
Abdalla • couple • us
6
2026-05-31 • via Nuitee
O
Oleg • extended_group • ru
10
Top superb team with high attitude
Pros:

Superb team at the hotel that did not disturb but addressed all our asks with high attitude. Rooms are incredibly spacious, breakfast was great, airport transfer was true executive class (not a mini-bus or old tiny sedan like in some other places). I would give a bonus for that level of service, should it be my team.

2026-05-28 • via Nuitee
N
Nancy • solo_traveller • us
7
Nice staff make all the difference in this hotel.
Pros:

Rooms generously size. Bed comfortable.

Cons:

Needs a better bar. Greater variety alcohol.

2026-05-28 • via Nuitee
C
Clarisse • couple • fr
6
Passable pour 1 nuit
Pros:

Le surclassement a été grandement apprécié
Le personnel très disponible

Cons:

La chambre au 16 étage était malheureusement très bruyante

La chambre a besoin d’un sacré coup de raffraichissement

2026-05-27 • via Nuitee
K
Kocatürk • extended_group • tr
5
Orta derecede
Pros:

Çeşitli güzel kahvaltı

Cons:

Öğle ve akşam yemekleri Çin menüsü, bize uygun değildi

2026-05-27 • via Nuitee
M
Mao • solo_traveller • vn
9
Good hotel for business trip
Pros:

小綺麗な広い部屋
フレンドリーなスタッフ
朝食もドリンクやスープなど平均的においしい
空港送迎が片道free of charge

Cons:

部屋のライトスイッチが壊れていて、ベッドルームのライトが消えなかったためメインスイッチを落とさないといけなかった。
繁華街のため夜は周りの道に人が多く、少し騒がしめ

2026-05-26 • via Nuitee
W
wali • couple • in
6
2026-05-24 • via Nuitee
R
Raquel • couple • es
9
2026-05-24 • via Nuitee
F
Fleur • solo_traveller • nl
8
2026-05-23 • via Nuitee
M
Marcin • solo_traveller • pl
8
2026-05-23 • via Nuitee
J
Joseph Peter • solo_traveller • de
7
Food was great
Pros:

Room size

Cons:

Location is a bit too busy during the day

2026-05-22 • via Nuitee
A
Antoine • solo_traveller • gb
8
Pros:

Clean and spacious, functional

Cons:

Breakfast wasn’t amazing

2026-05-22 • via Nuitee
E
Eric • solo_traveller • cm
8
Confort, accessibilité et bon rapport qualité prix, au coeur de Kigali
Pros:

L'h'otel a un très bel emplacement dans le centre ville et est entouré de plusieurs commodités. Idéal aussi pour les déplacements dans la ville.

Cons:

Rien à signaler

2026-05-21 • via Nuitee
A
aariadnee • solo_traveller • au
9
Highly recommend a stay here in Kigali
Pros:

Great location, great facilities and a really comfy and enjoyable stay in Kigali

Cons:

NA

2026-05-17 • via Nuitee
S
Sooram • solo_traveller • in
8
2026-05-15 • via Nuitee
H
Hashim • solo_traveller • ke
10
I had a fantastic time at this property. However, Carpet and floor boards need maintenance.
Pros:

The location and the staff

Cons:

All good

2026-05-10 • via Nuitee