Twin Lotus Hotel

Hotels
Independent
8 (52 reviews)
6 Pattanakarn Kukwang Road, Amphur Muang, Nakhon Si Thammarat, 80000 , Nakhon Si Thammarat , TH

Facilities

Meeting rooms
Full-service spa
Boat tours nearby
Fitness facilities
Arcade/game room
Hot springs nearby
Nightclub
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Large hotel
Great breakfast buffet
Cons:
Poor service
Inconvenient location

Categories

Cleanliness
6.71
The dishes were mediocre and often served lukewarm during buffets.
Service
7.68
Service and staff were very bad, untrained for a hotel of this class.
Location
8.22
Located very far from the central part of town, inconvenient for exploration.
Room Quality
8.67
Standard quality for this hotel tier.
Amenities
9.2
Hotel provides shuttle service to the local airport and has other amenities.
Value for Money
9.16
Standard quality for this hotel tier.
Food and Beverage
5.71
Quality of the food was mixed, with local dishes being terrible.
Overall Experience
8.68
Mixed experience overall, suitable for conferences rather than holidays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:54

Property Description

Spa and Recreational Amenities - Indulge in a relaxing spa experience with massages, body treatments, and facials. Unwind further with the hotel's recreational offerings, including a nightclub, outdoor pool, and sauna.

Dining and Entertainment - Savor international cuisine at Phatummard Coffee Shop or enjoy the convenience of room service. Grab a drink at the bar/lounge or poolside bar for a delightful evening.

Convenience and Services - Benefit from concierge services, arcade/game room, and gift shops/newsstands. Featuring 399 air-conditioned rooms with modern amenities, including deep soaking bathtubs, the hotel also offers a business center, dry cleaning/laundry, and a 24-hour front desk for a seamless stay.

Book now for an unforgettable experience at Twin Lotus Hotel, where luxury meets convenience in Nakhon Si Thammarat.

Important information:

  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NST

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

8
Based on 52 reviews
Cleanliness: 6.71
Service: 7.68
Location: 8.22
Room Quality: 8.67
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 5.71
Overall Experience: 8.68
K
Kristy H
4
Maybe OK for conferences but not for a holiday
Pros:

The Twin Lotus is a large hotel catering to conferences and weddings. It is located very far from the central part of town so inconvenient if you want to explore Nakhon Si Thammarat.

Given it is such a large hotel, I was surprised by the quality of the food which we had for breakfast, lunch and dinner. The quality was very mixed, the dishes were mediocre and most surprising was that the local Thai dishes were terrible and served usually lukewarm during the buffets.

The service and staff were very bad, untrained for a hotel of this class and for this price. We had to repeatedly call for basic wait service at the restaurant and bar area. Keep in mind that the majority of staff do not speak English so you should be prepared to use a translation app to communicate.

2025-07-31 via Nuitee
K
KwangWoo friends
8
Pros:

This hotel is quite big but a little bit old. Breakfast buffet was great. Receptionists did not speak English well. I used google translation. Across the street, there is a Wal Mart type big shopping mall, Lotus's where I bought instant noodle and face patch. The hotel provided shuttle service to local airport.

2025-07-28 via Nuitee
M
Michael
10
Pros:

Friendly tip to all the people

2025-04-09 via Nuitee
S
Stuart partner
2
Pros:

I was ripped off at this place. Overcharged, the swimming pool pump is so noisy impossible to stay by the pool. The shower in my room was constantly dripping. I made staff aware but nothing was done. This is a two star hotel at best. Would NOT recommend!

2025-02-27 via Nuitee
G
Gregory
6
Pros:

An odd place. Faded glory.

2025-02-22 via Nuitee
S
SOFIA
10
Pros:

Tres belle chambre
Bon confort
Piscine propre
Personne sympa (moins au bar).
Massage pas terrible.

2025-02-05 via Nuitee
T
Trish family
4
Pros:

The hotel is dirty- fingerprints and grime all over light switches, elevator buttons etc. Breakfast buffet is fine.

2025-01-23 via Nuitee
K
Kritsana
10
Everything excellent
Pros:

Good foods ,good service ,very clean and comfortable ,

2024-09-27 via Nuitee
A
Ananchai family
8
Pros:

Luxury

2024-06-08 via Nuitee
H
Harald
10
Pros:

A very well-kept and clean hotel in the slightly higher price category. It is worth the price. With a wide range of options (swimming pool for cooling off, fitness room with a wide range of equipment, massages, beer and wine bar). It is just a shame that the self-imposed environmental goal was not achieved: the towels were changed every day, even though I had not put them on the floor. They could take the guest more seriously when he wants to use his towels for several days. Everything else was excellent!

2024-05-20 via Nuitee
K
Kunlawit friends
8
Pros:

Room is ok, but it’s old.

2024-05-17 via Nuitee
S
Sophia partner
10
Pros:

I like the room is comfortable clean and quiet. Staffs are friendly .

2023-09-26 via Nuitee
M
Martin partner
10
Pros:

The bed was really large and comfortable.

2023-09-12 via Nuitee
O
Ole
8
Et dejligt gensyn
Pros:

Jeg har boet på Twin Lotus for en del år siden, så det var en behagelig overraskelse, at hotellet stadig er i fin stand, med god service, og glimrende restaurant.

2023-04-02 via Nuitee
V
Verified traveler
6
Gutes Hotel mit fairen Preisen
Pros:

Hotel ist OK. Einfache Saubere Zimmer. Frühstück ist soso lala. Dem Preis entsprechend aber insgesamt gut.

2020-10-14 via Nuitee
S
Supattra family
10
Pros:

ที่พักดีมาก พนักงานพูดจาดี ห้องพักสะอาด มีอาหารเช้าดีมากๆ

2020-10-09 via Nuitee
V
Verified traveler
10
ประทับใจในบริการ
Pros:

พนักงานบริการดี รวดเร็ว ทำเลดีเดินทางสะดวก

2020-09-12 via Nuitee
V
Verified traveler
8
Potential to be good but not quite.
Pros:

Very large hotel in need of some upkeep, but room was comfortable and had character. Food is good. Reception staff were slow and unhurried even when a lineup started to form. Bar and restaurant staff were obliging but no pleasantries from reception-rather a shock after wonderful service everywhere else in Thailand. The pool pump system was soooo noisy we left the pool. Price is good. Potentially a beautiful hotel but needs some spit and polish.

2020-03-11 via Nuitee
V
Verified traveler
8
Go
Pros:

Good

2020-01-01 via Nuitee
V
Verified traveler family_with_children
4
Pros:

ห้องพักทำความสะอาดได้แย่มาก ขยะวางกลางโต๊ะ ไม่เอาไปทิ้ง แล้วที่อื่นจะขนาดไหน

2019-12-09 via Nuitee