Hotel Family São Paulo - No Shopping FAMILY - No Brás

Hotels
Rua da Juta, 301 , Sao Paulo , br

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Lift / Elevator
Luggage storage
Airport shuttle
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Affordable
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
6.65
Multiple mentions of cleanliness issues, including dirty rooms and lack of cleaning services.
Service
7.95
Some staff were attentive while others were not; generally satisfactory service.
Location
8.65
Many guests praised the hotel's central location, especially for shopping and accessing public transport.
Room Quality
6.65
Several complaints about the condition of rooms, including old furniture and inadequate amenities.
Amenities
7.35
Amenities mentioned were basic with room for improvement, especially the breakfast offerings.
Value for Money
7.65
Some reviews indicated that the price did not match the quality, but some guests found it reasonable.
Food and Beverage
6.65
Mixed reviews about breakfast quality and limited options.
Overall Experience
7.65
Generally a decent stay with both positive and negative aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 23:28

Property Description

Convenient Location:
Hotel Family is situated in São Paulo’s bustling shopping district of Brás, offering easy access to numerous shops for a delightful shopping experience.

Comfortable Accommodation:
Enjoy a relaxing stay in our non-smoking rooms equipped with modern amenities such as air conditioning, work desk, and TV with cable channels, ensuring a comfortable and pleasant stay.

Delicious Dining Options:
Start your day with a delicious buffet breakfast featuring fresh fruits and local delicacies. Indulge in regional specialties at our on-site restaurant and snack bar for a delightful culinary experience.

Experience the perfect blend of convenience and comfort at Hotel Family. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 6.65
Service: 7.95
Location: 8.65
Room Quality: 6.65
Amenities: 7.35
Value for Money: 7.65
Food and Beverage: 6.65
Overall Experience: 7.65
B
Bruna • couple • br
10
2026-01-30 • via Nuitee
M
Marcelo • solo_traveller • br
6
Bom custo benefício
Pros:

Localização e custo benefício

Cons:

Limpeza e café da manhã.

2026-01-30 • via Nuitee
L
LUCIENE • solo_traveller • br
8
Cons:

Localização

2026-01-30 • via Nuitee
I
Ivan • family_with_children • bo
8
2026-01-29 • via Nuitee
W
Willian • solo_traveller • br
8
2026-01-28 • via Nuitee
M
Mario • family_with_children • br
8
Bom Custo benefício
2026-01-28 • via Nuitee
A
Alesandra • family_with_children • br
8
2026-01-26 • via Nuitee
R
Renata • solo_traveller • br
5
2026-01-26 • via Nuitee
N
Nágila • solo_traveller • br
7
Pros:

Ótima localização para quem vai fazer compras.

Cons:

Não aceitam encomendas para os hóspedes, mesmo que seja volume pequeno.

2026-01-23 • via Nuitee
C
Claudia • couple • br
10
Pros:

A limpeza, conforto e boa localização nos melhores pontos da feira da madrugada.

2026-01-22 • via Nuitee
L
Lidiane Pinheiro Souto • family_with_children • br
8
Pros:

Gosto da localização

Cons:

De alguns atendentes quando cheguei
Um

2026-01-21 • via Nuitee
R
Renato • solo_traveller • br
10
2026-01-21 • via Nuitee
M
Michelle Mota • couple • br
10
2026-01-20 • via Nuitee
K
Kelly • family_with_children • br
8
Pros:

GOSTEI DA LOCALIZAÇÃO, O CAFÉ DA MANHÃ E O ALMOÇO SÃO ÓTIMOS.

Cons:

AS ACOMODAÇÕES SÃO MUITO CARAS PELO SERVIÇO QUE OFERECE, OS QUARTOS NAO SÃO COMPATIVEIS COM O PREÇO, E A RECEPÇÃO DEIXA A DESEJAR. ALGUNS FUNCIONARIOS SÃO ATENCIOSOS, OUTROS NÃO.
TEVE UMA FUNCIONÁRIA DE ÓCULOS E CABELOS CACHEADOS QUE EU CHEGUEI, CUMPRIMENTEI E PEDI INFORMAÇÕES E ELA NEM OLHOU NA MINHA CARA, PARECE QUE EU ERA UMA PAREDE. TEVE UMA MAGRINHA MORENA DO CABELO LISO QUE É EXTREMAMENTE EDUCADA E BOA DE SERVIÇO. NO GERAL A ESTADIA FOI TRANQUILA.

2026-01-20 • via Nuitee
A
Alves Santos • family_with_children • br
9
Pros:

Pq é centralizado

Cons:

O chuveiro e o wi-fi

2026-01-20 • via Nuitee
M
MARCELO • family_with_children • br
10
2026-01-20 • via Nuitee
M
Maria Silvania da silva • couple • br
5
2026-01-19 • via Nuitee
M
MARIA MADALENA • extended_group • br
9
Tudo de bom
Pros:

Muito bom do café da manhã da comodidade de ter almoço e janta no hotel sem precisar sair pra almoçar longe

Cons:

Do barulho durante a noite ficamos no primeiro andar perto do depósito de mercadorias toda hora tinha gente recebendo as mercadorias

2026-01-19 • via Nuitee
S
Sandro • family_with_children • br
3
2026-01-19 • via Nuitee
C
CEZAR • extended_group • br
3
2026-01-19 • via Nuitee