Hotel Alaiz

Hotels
6.8 (46 reviews)
Carretera Zaragoza Km 9 , Beriáin , es

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Lift / Elevator
Fax/photocopying
Tour desk
Packed lunches
Board games/puzzles
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Cooperative staff
Good location
Cons:
Poor cleanliness
Old facilities

Categories

Cleanliness
5.03
Several reviews indicated poor cleanliness and maintenance.
Service
8.5
Staff were described as extremely cooperative and helpful.
Location
8.04
The location received positive mentions.
Room Quality
5.99
Rooms were generally clean but some reviews indicated issues with aging facilities.
Amenities
6.52
Basic amenities are provided, but some guests noted the lack of a fridge.
Value for Money
6.98
Value was noted positively, especially with the pricing.
Food and Beverage
6.53
Food quality received mixed reviews, with some guests unsatisfied.
Overall Experience
6.8
A blend of good and bad experiences led to an average rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:34

Property Description

Comfortable Facilities:
Experience a cozy stay at Hotel Alaiz, located just 5 minutes from Pamplona. Our rooms are designed to provide you with the utmost comfort during your visit.

Rich Gastronomy:
Indulge in a culinary journey at our hotel with our delicious and diverse dining options. From local specialties to international cuisine, our restaurant offers something for every palate.

Warm and Friendly Service:
At Hotel Alaiz, hospitality is our top priority. Our dedicated staff is committed to ensuring your stay is memorable and enjoyable, providing you with a warm and welcoming service from the moment you arrive.

Book now to experience the perfect blend of comfort, great food, and exceptional service at Hotel Alaiz.

Important information:

Please note, small pets are allowed on request.

Please be informed that all guests can access the hotel without a code until 1:30AM, and from 1:30AM to 7AM a code is needed in order to access the hotel and it should be requested at the reception.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.8
Based on 46 reviews
Cleanliness: 5.03
Service: 8.5
Location: 8.04
Room Quality: 5.99
Amenities: 6.52
Value for Money: 6.98
Food and Beverage: 6.53
Overall Experience: 6.8
M
Marylène family_with_children fr
2
Nous n'y retournerons jamais !!!
Pros:

seulement la surface de la chambre et la literie

Cons:

L'hôtel est un peu ancien mais ce n'est pas grave en soi, en revanche il n'est pas entretenu !!!... Les escaliers pour accéder aux chambres étaient sales, mal entretenus. Pas de clim dans les chambres, un seul ventilateur pour une chambre de trois, un ventilateur très sale, plein de poussière, impossible de faire de l'air la nuit avec le système de fenêtre à l'ancienne, pas d'insonorisation, on entendait les ébats des gens dans la chambre au dessus ... le sol de la salle de bain n'était pas propre, la peinture au plafond écaillée, pas de vmc... L'environnement extérieur était sale, vue sur des bennes à ordures débordantes et sales... personne à la réception le matin pour redonner les clés !!! compte tenu de tout cela, nous avons préféré diner et déjeuner en ville !!

2026-01-19 via Nuitee
J
JORGE family_with_children es
6
2026-01-19 via Nuitee
S
sterretje solo_traveller nl
7
Goede, schone kamer, wel gehorig
Pros:

Schone en goede kamer

Cons:

Gehorig
Tot middernacht hoorde je stoelen schuiven, vervelend.
Ook de stoel op mijn kamer: zit goed, bij verplaatsen geluid. Demping onder de stoelpoten zou veel oplossen

2026-01-19 via Nuitee
M
Monica family_with_children es
8
Día agradable
Pros:

El restaurante y la ubicación

Cons:

Está un poco antiguo, sobre todo ventanas y persianas

2025-11-17 via Nuitee
S
Sabjeet solo_traveller nl
10
Pros:

"Dear Hotel Alaiz Team,

I recently had the pleasure of staying at your hotel, and I was thoroughly impressed. The staff were extremely cooperative and helpful throughout my stay. The room was spotless, neat, and clean, exceeding my expectations.

Thank you for providing a wonderful experience. I look forward to staying with you again.

Best regards,
SABJEET SINGH

2025-11-12 via Nuitee
P
Paola extended_group it
8
Pros:

Comoda, letti buoni, abbiamo riposato bene,c era tutto il necessario per chi è di passaggio per visitare velocemente la città

2025-11-01 via Nuitee
D
Daniel couple es
5
2025-11-01 via Nuitee
M
Maria couple es
7
2025-10-26 via Nuitee
V
VICENTE JAVIER solo_traveller es
10
Comodidad y tranquilidad
Pros:

El servicio y las comidas

Cons:

Nada que objetar

2025-10-23 via Nuitee
D
dolors couple es
10
2025-10-17 via Nuitee
E
Elisandra couple es
7
Pros:

La ubicación buena.

Cons:

No me gusto que no tenia Frigobar en la habitación

2025-10-13 via Nuitee
A
Allen couple fr
10
Excellent quality price.
Pros:

Spacious room, good shower, great and friendly receptionist.

2025-10-12 via Nuitee
K
Karlos couple es
8
2025-10-05 via Nuitee
J
Jose Antonio couple es
5
Pros:

No me gustó nada

Cons:

Muy sucio, viejo

2025-10-05 via Nuitee
M
MARISOL extended_group es
1
Horrible
Pros:

Res

Cons:

Preu, insonoritzaciò, neteja, confort

2025-09-20 via Nuitee
M
marina couple es
7
2025-09-15 via Nuitee
D
Delgado solo_traveller es
7
2025-09-10 via Nuitee
P
Pascal solo_traveller fr
7
2025-09-05 via Nuitee
M
Machomen family_with_children es
10
2025-08-21 via Nuitee
B
BEN EL MOSTAFA extended_group be
5
2025-08-17 via Nuitee