Hotel Citradream Bintaro

Hotels
7 (39 reviews)
Jl. Bintaro Utama III Sektor 3A , Serpong , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Ironing service
See all facilities

Review Highlights

Pros:
Exceptional staff
Convenient location
Cons:
Cleanliness issues
Room quality needs modernization

Categories

Cleanliness
4.96
Room cleanliness mentioned as below standard with issues in the bathroom and towels.
Service
8.43
All the staff were exceptional, friendly, courteous, and eager to please.
Location
7.97
Location is convenient due to proximity to shopping mall.
Room Quality
5.92
Room was clean but in need of modernization, with some issues described.
Amenities
6.95
Standard quality for this hotel tier.
Value for Money
7.91
Great value for the price despite some cleanliness issues.
Food and Beverage
6.96
Standard quality for this hotel tier.
Overall Experience
6.93
Overall satisfactory experience for a budget hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:14

Property Description

Convenient Location
Hotel Citradream Bintaro is strategically located within close proximity to major shopping centers like Pondok Indah Mall and Plaza Senayan, making it an ideal choice for guests looking to indulge in retail therapy or explore the city's vibrant shopping scene.

Comfortable Accommodation
Guests can enjoy a comfortable stay in well-equipped rooms with amenities such as room service and a 24-hour front desk, ensuring convenience and assistance whenever needed. The free WiFi available throughout the property allows guests to stay connected during their stay.

Delicious Dining Options
Indulge in the flavors of Indonesia at the hotel's restaurant, offering a taste of authentic Indonesian cuisine. Moreover, the availability of free private parking adds to the overall convenience for guests exploring the nearby attractions.

Experience convenience, comfort, and culinary delights at Hotel Citradream Bintaro. Book your stay now for a memorable experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 39 reviews
Cleanliness: 4.96
Service: 8.43
Location: 7.97
Room Quality: 5.92
Amenities: 6.95
Value for Money: 7.91
Food and Beverage: 6.96
Overall Experience: 6.93
C
Charles • solo_traveller • id
7
Nice staff, humble and good service
Pros:

The location good!

Cons:

The smell of bath room not good

2026-02-11 • via Nuitee
A
Arik • family_with_children • id
7
Pros:

Lokasinya strategis dan gampang mau kemana-mana kalau menginap disini

2026-01-08 • via Nuitee
J
Jehu • couple • us
6
For the price good, wouldn’t mind starting again.
Cons:

Could use some cleaner towels but all in all great for the price.

2026-01-03 • via Nuitee
• extended_group • id
4
Pros:

Lokasi untuk mencari makanan mudah karena menyatu dengan mall

Cons:

Bathroomnya ujung bathroom hitam2 seperti kurang bersih membersihkan nya. Keset di toilet dekil byk spot seperti bekas terinjak sepatu. Keset sepertinya tidak diganti. Ketika masuk kamar bau lembab tdk enak. Dinding kamar ujung2 nya berjamur seperti hotel tua krg terawat. Bed cover sudah dekil. Maaf memang ini budget hotel. Tapi sepertinya memang bed cover nya sudah waktu nya diganti.

2025-12-08 • via Nuitee
G
GEDE ADI CAHYA • couple • id
7
2025-12-05 • via Nuitee
A
Audi • couple • nl
5
2025-10-18 • via Nuitee
J
James • family_with_children • us
8
Pros:

All the staff were exceptional. Friendly, courteous and anxious to please. Everything was clean and sanitary.

Cons:

The room was in need of modernization. Nothing really wrong, just dated.

2025-07-13 • via Nuitee
S
Sam • family with young children • my
7
Good
2025-05-20 • via Nuitee
N
Nurbani • solo traveller • sg
8
A pleasant and convenient experience.
Pros:

Great value for money. The location is great, where it’s next to a mall and to eateries. The staff are exceptionally polite and helpful. The hotel is clean , safe and adequate for solo travelers.

2025-01-04 • via Nuitee
R
Roberto • young couple • es
3
Overpriced
Pros:

The staff are attentive and friendly

Cons:

The room is filthy. We even had to ask to change the pillow cover but the new one still looks greyish and dirty. For the price 550,000 per night with such quality, I guess it’s overpriced. But I must comment the staff who were friendly and attentive of our request

2024-11-28 • via Nuitee
L
Lihuimei • review category business travellers • id
1
Bad
2024-05-12 • via Nuitee
J
Jee • with friends • sg
7
Good
2024-02-13 • via Nuitee
N
Nur • group • my
7
if u dont mind the noise, then the stay would be worth the money
Pros:

Good Location near to a mall and eateries

Cons:

Not sound proof. Thin wall so u could hear what the other person in the next room talking/ noise from outside. Couldn't get a proper sleep at night

2024-02-03 • via Nuitee
V
Verified traveler
6
Business trip
Pros:

It feels more like a hostel than hotel. Lack of amenities and standard facilities. Not many option of breakfast and needs to be improved taste wise. Location is good because is next to Bintaro Plaza. Staff are kind and helpful.

2024-02-02 • via Nuitee
N
Nurbani • solo traveller • sg
8
It was fabulous. Cleanliness and convenient location to food and necessities.warm and welcoming staff.
Pros:

Its location. Next to a mall.

Cons:

It would be great if a kettle provided in each room, instead of having to walk to the corridor to get hot water, especially when you’re a single woman traveler.

2024-01-19 • via Nuitee
M
Muhammad • family with young children • qa
8
Very good
2023-10-06 • via Nuitee
J
Jee • with friends • sg
7
Good
2023-08-15 • via Nuitee
B
Barreto • review category business travellers • tl
8
Very good
2023-08-07 • via Nuitee
D
Diah • young couple • nl
9
Superb
2023-07-01 • via Nuitee
S
Sarah • family with young children • es
6
basic but fine. needs new towels
Pros:

location was convenient for what we needed. most staff friendly and helpful. shower was ok.

Cons:

Bed linen and especially towels were very stained. clean and had been washed but stained with black marks. bed sheets had blood on.
black mold in bathroom around sink.
lots of noise from the road all night even on the 6th floor.

2023-05-12 • via Nuitee