Palácio do Governador - Lisbon Hotel & Spa

Hotels
Small Luxury Hotels of the World
9.2 (915 reviews)
Rua Bartolomeu Dias, Nr. 117 , Lisbon , pt

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Issues with room comfort
Unexpected pool fees

Categories

Cleanliness
9.06
Standard quality for this hotel tier.
Service
10
Many reviews praised the friendliness and helpfulness of the staff.
Location
9.53
Great location with access to restaurants and transport.
Room Quality
8.57
Comments about discomfort with bedding and air conditioning.
Amenities
8.52
Noted issues with some amenities, but overall acceptable.
Value for Money
8.85
Some reviews mentioned that certain charges were unexpected.
Food and Beverage
9.51
Excellent breakfast noted by multiple reviewers.
Overall Experience
9.56
Overall positive experience with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:09

Property Description

Luxurious Accommodation in Lisbon's Belem District
NAU Palacio do Governador is a stunning hotel located in Lisbon's Belem district, just 400 meters from iconic landmarks like the Belem Cultural Centre and the Belem Tower.

Spa & Wellness Center and Multiple Pools
Indulge in relaxation at the hotel's Spa & Wellness center, take a dip in the outdoor year-round pool or the indoor pool. Enjoy complimentary WiFi and private parking during your stay.

Gastronomic Delights and Nearby Attractions
Unwind at the bar or savor a meal at the à la carte restaurant. Explore nearby dining options or visit the famous Pastéis de Belém café. With public transport stops nearby, discover Lisbon's vibrant districts easily.

Experience luxury and convenience at NAU Palacio do Governador. Book now for an unforgettable stay!

Important information:

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.

Please note that guests booking on nonrefundable rates should inform Palacio do Governador of their invoicing details (Name, Address and VAT number) at the time of booking.

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions with a link to a secured payment platform.

Please note that children under 16 years old cannot access the Spa area including the indoor pool.

Guests with pets must complete and sign the pet admission form and pay a fee of €25 per night /per pet and a caution of €100 per stay. Only cats or dogs, with until 10kg, are allowed. We can accommodate a maximum of 1 pet per Room/Suite, and it will only be accepted in our "Club rooms and Princess Suite".Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 30 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 35 per person per night when using an available extra bed.
    People 13 years old and over stay for € 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 915 reviews
Cleanliness: 9.06
Service: 10
Location: 9.53
Room Quality: 8.57
Amenities: 8.52
Value for Money: 8.85
Food and Beverage: 9.51
Overall Experience: 9.56
D
Diana couple pt
10
2026-03-06 via Nuitee
T
Tomas solo_traveller pt
10
2026-03-05 via Nuitee
P
Paulo couple pt
9
2026-03-04 via Nuitee
S
Sophie couple gb
10
A true escape
Pros:

It’s my third visit here for a reason.
The luxury, the careful and discreet attention to detail. The comfort and facilities. The professional friendliness but never overwhelming is a true skill set.
Many thanks again. I look forward to my next escape with you.

Cons:

Nothing!

2026-03-03 via Nuitee
A
Andrea solo_traveller fr
10
Une vrai petit 5 étoiles, qui est toujours mieux qu’un grand 5 étoiles
Pros:

L’attention aux petits soins du personnel, la position, les services, le spa

Cons:

Tout était plus que bien

2026-03-01 via Nuitee
A
Alexander couple ch
10
2026-02-28 via Nuitee
A
Amanda couple pt
10
Service and facilities are first class
Pros:

Service and facilities are first class and location excellent for what we needed.

Cons:

Nothing

2026-02-27 via Nuitee
T
Tomasz couple pl
10
Kameralny hotel z krytym basenem i pysznymi śniadaniami w bardzo dobrej lokalizacji
Pros:

Kameralny hotel z krytym basenem i pysznymi śniadaniami w bardzo dobrej lokalizacji

2026-02-27 via Nuitee
R
Ricardo family_with_children pt
10
Excelente
Pros:

Funcionários

Cons:

Nada

2026-02-25 via Nuitee
K
Karim family_with_children fr
10
2026-02-24 via Nuitee
A
Afonso Rosa couple pt
10
2026-02-23 via Nuitee
6
68lisc Family
10
High recommend!
Pros:

The location of the hotel is extremely convenient, the 15E tram drops off in front which gets you to any of the sights along the river. Hotel staff was beyond helpful and the amenities are so nice! We arrived jet lagged and we all turned in for a nap only to wake up to fresh fruits, snacks and wine quietly placed in our foyer. Breakfast is so delish, the Po Tat restaurant is beautiful. We took a swim and rested in sauna/steam rooms and felt refreshed to start sightseeing. The room we stayed in was so big with a dining area and huge master bedroom. There were so many lighting options within the room. Turn down service was great too! The vaulted ceilings makes the entire place so spacious and all the windows! The two couches in the living room turn to to beds. Exposures on so many sides makes the room bright and airy. Highly recommend!

2026-02-17 via Tripadvisor
3
314mohammadk Couples New York City, New York
10
World class hotel with local vibes
Pros:

This is my second stay at this property. The care and kindness of the staff is unmatched. I love all the amenities of the hotel. The location is perfect to give you privacy and space yet close enough to many attractions. The hallways smelled like fresh vanilla. The breakfast included is terrific and saves you so much time. In the summer the indoor & outdoor pools are great options. The beds are super comfortable with well appointed amenities. As palatial as the hotel is, it’s really the staff who go above and beyond to make your stay so satisfying. Thank You Front Desk, Housekeeping staff and restaurant crew for another exceptional stay. Mo & Leeza

2026-02-17 via Tripadvisor
T
Thomas couple de
8
2026-02-13 via Nuitee
T
Tomasz solo_traveller pl
8
Pros:

Basen w podziemiu🌊

Cons:

WI-FI

2026-01-31 via Nuitee
M
Marco couple pt
10
2026-01-29 via Nuitee
P
Pedro couple br
9
Pros:

Amplas

2026-01-26 via Nuitee
E
Elvira Kitzmüller couple at
10
2026-01-26 via Nuitee
P
Pedro family_with_children br
8
Pros:

Amplas

2026-01-26 via Nuitee
T
Tomasz couple pl
8
Pros:

Bardzo dobre śniadania.
Basen i sauna wewnętrzna🌊

Cons:

Niestety bardzo słabe WI-FI. Zrywa internet lub brak internetu momentami.
Warto mieć swój pakiet internetu w telefonie.

2026-01-26 via Nuitee