Chester Hotel and Suites Nairobi, City Centre CBD

Hotels
7.7 (709 reviews)
Koinange Street , Nairobi , ke
+254 722 208575

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
24-hour front desk
Room service
Terrace
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Maintenance issues
Breakfast quality

Categories

Cleanliness
7.41
Reviews indicate that the apartment is clean, but some mention issues like outdated and poorly maintained areas.
Service
8.38
Positive mentions of helpful front desk staff and general service experience.
Location
8.92
Great location highlighted in multiple reviews, centrally located with access to restaurants and attractions.
Room Quality
6.87
Rooms are spacious but concerns about outdated furnishings and some maintenance issues were mentioned.
Amenities
7.4
While some facilities are functional, suggestions for improvements were noted, such as better TV options.
Value for Money
7.86
The hotel offers reasonable pricing for its location and facilities.
Food and Beverage
6.41
Mixed reviews regarding the breakfast quality and offerings.
Overall Experience
8.38
Generally positive experience noted, with some issues but considered a good place to stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:40

Property Description

Luxurious Outdoor Pool and Terrace
Experience ultimate relaxation at Jambo Chester Nairobi with our refreshing outdoor pool and inviting terrace. Whether you want to take a refreshing dip or simply soak up the sun, our pool area is the perfect spot to unwind.

Delicious Dining Options
Indulge in a culinary journey at our onsite restaurant where you can savor a variety of local and international dishes. Pair your meal with a selection of drinks from our bar, offering a range of beverages to complement your dining experience.

Convenient Amenities and Activities
From meeting facilities to dry cleaning services, we have everything you need for a comfortable stay. Engage in activities such as golfing both on-site and in the surrounding areas. With free Wi-Fi, 24-hour front desk, and complimentary parking, your stay with us will be seamless and enjoyable.

Book your stay at Jambo Chester Nairobi now and elevate your Nairobi experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Location

Guest Reviews

7.7
Based on 709 reviews
Cleanliness: 7.41
Service: 8.38
Location: 8.92
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 6.41
Overall Experience: 8.38
C
CHARLES • couple • gb
3
Interior is old fashion. The photos you display here look so attractive, on ground its different.
Pros:

We cooked our own meals, location good.

Cons:

Staff do their morning routine, but if you dont want your bed layed they still force themselves inside to lay the bed such that they get a tip. Bathroom had water flowing from the bath tab and we had to mop all the time we used the bathroom. Taps need strenght to turn, oven not working, no microwave, basic utencils.

2026-08-29 • via Nuitee
L
Lavinia • solo_traveller • de
8
2026-08-25 • via Nuitee
B
Betty • solo_traveller • ie
8
2026-08-25 • via Nuitee
N
Neil • family_with_children • gb
8
Comfortable and homely - Price is reasonable
Pros:

The room was a bit outdated but we found it very homely. It felt like we were in our own apartment. Great views

Cons:

No complaints to be honest we made good use of what was available -

2026-08-23 • via Nuitee
F
Faith • extended_group • sz
9
it was good and i enjoyed the fast security action from reception when you forget to lock your room.
Pros:

I did not have break fast. I liked the room facilities such as lounge and dining area. The bedroom and kitchen items offered

2026-08-22 • via Nuitee
I
Ilona • couple • pl
8
Nice and clean.
Pros:

It was a big apartment with kitchen, living room and bedroom that you can separate with curtains. Everything had a very original style and was clean. Bathroom was also big enough and clean and water pressure was good. The kitchenware was quite old and used but as we didn’t cook it was ok for us. Generally it was a nice place I would only ask for more utensils, not over used pans and a dish soap so guests could use the kitchen more efficiently.
Other than that the staff was great the room was clean so I recommend it.

Cons:

Very little utensils and an old scratched pan.

2026-08-16 • via Nuitee
K
kifleyesus • family_with_children • et
10
2026-08-13 • via Nuitee
M
Modou • solo_traveller • sn
6
Bof
Pros:

Gentillesse du personnel

Cons:

Vétusté des équipements

2026-08-10 • via Nuitee
E
Edward • solo_traveller • bh
8
2026-08-09 • via Nuitee
S
Shankar Rao Ramakrishnan • solo_traveller • my
8
Hospitality feel welcome
Pros:

Good meeting space and great hospitality by House Keeping Manager

2026-08-08 • via Nuitee
J
Joel • solo_traveller • ug
5
Fair
Pros:

A lot of noise on a construction sight nearby

2026-08-08 • via Nuitee
J
JERZY ZAKRZEWSKI • family_with_children • pl
5
Hotel na 1 noc jesli ktoś musi w tej okolicy nocować.
Pros:

Hotel ma bardzo duze pokoje z kuchnią i łazienką i blisko do restauracji i targu. Fajny taras dla każdego mieszkania.

Cons:

Hotel juz stary, wymaga remontów a hałas na zewnątrz w trakcie budowy taki że nie dało się spać. Stary brudny basen. Na pokoje czekaliśmy ponad godzinę chociaż wcześni zgłaszaliśmy godzinę przyjazdu i to wcale nie poranną. W pokojach po jednym ręczniku - trzeba było prosić dodatkowo.

2026-08-05 • via Nuitee
H
Hannu • solo_traveller • fi
10
Home away from home
Pros:

Amazing!
Very big apartment for you in reasonable price!
Own kitchen, living room etc.

Cons:

-

2026-07-20 • via Nuitee
G
GATETE • couple • fr
8
good in general
Pros:

The size of the room

Cons:

old model facilities

2026-07-18 • via Nuitee
E
Erik • extended_group • be
7
2026-07-16 • via Nuitee
A
Ahmed Ali • solo_traveller • se
10
2026-07-15 • via Nuitee
A
Anethe • solo_traveller • bw
8
2026-07-09 • via Nuitee
A
Adriana R. V. Schmitt • solo_traveller • br
9
Pros:

Eu gostei muito do apartamento, ele é grande, arejado e muito confortável, tem banheira no quarto. Tem uma cozinha completa. Está super bem localizado no centro com mercados e restaurantes ao redor. O melhor de tudo são as pessoas que ali trabalham, são atenciosas, generosas e confiáveis. Recomendo.

Cons:

Nada

2026-07-05 • via Nuitee
T
Tobias • couple • us
10
2026-07-04 • via Nuitee
R
Rosauro • solo_traveller • ph
10
Nice if not with th consturction nearby
Pros:

facilities and accommodation

Cons:

ON going construction nearby for 24 hours, too noisy

2026-07-04 • via Nuitee