Chester Hotel and Suites Nairobi, City Centre CBD

Hotels
7.7 (687 reviews)
Koinange Street , Nairobi , ke

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
24-hour front desk
Room service
Terrace
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Maintenance issues
Breakfast quality

Categories

Cleanliness
7.41
Reviews indicate that the apartment is clean, but some mention issues like outdated and poorly maintained areas.
Service
8.38
Positive mentions of helpful front desk staff and general service experience.
Location
8.92
Great location highlighted in multiple reviews, centrally located with access to restaurants and attractions.
Room Quality
6.87
Rooms are spacious but concerns about outdated furnishings and some maintenance issues were mentioned.
Amenities
7.4
While some facilities are functional, suggestions for improvements were noted, such as better TV options.
Value for Money
7.86
The hotel offers reasonable pricing for its location and facilities.
Food and Beverage
6.41
Mixed reviews regarding the breakfast quality and offerings.
Overall Experience
8.38
Generally positive experience noted, with some issues but considered a good place to stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:40

Property Description

Luxurious Outdoor Pool and Terrace
Experience ultimate relaxation at Jambo Chester Nairobi with our refreshing outdoor pool and inviting terrace. Whether you want to take a refreshing dip or simply soak up the sun, our pool area is the perfect spot to unwind.

Delicious Dining Options
Indulge in a culinary journey at our onsite restaurant where you can savor a variety of local and international dishes. Pair your meal with a selection of drinks from our bar, offering a range of beverages to complement your dining experience.

Convenient Amenities and Activities
From meeting facilities to dry cleaning services, we have everything you need for a comfortable stay. Engage in activities such as golfing both on-site and in the surrounding areas. With free Wi-Fi, 24-hour front desk, and complimentary parking, your stay with us will be seamless and enjoyable.

Book your stay at Jambo Chester Nairobi now and elevate your Nairobi experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$15 per person per night when using an existing bed.
    People 3 years old and over stay for US$25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 687 reviews
Cleanliness: 7.41
Service: 8.38
Location: 8.92
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 6.41
Overall Experience: 8.38
R
Rosauro • solo_traveller • ph
10
Nice if not with th consturction nearby
Pros:

facilities and accommodation

Cons:

ON going construction nearby for 24 hours, too noisy

2026-07-04 • via Nuitee
T
Tobias • couple • us
10
2026-07-04 • via Nuitee
E
Edward Budadira • solo_traveller • bh
8
Pros:

Great location wonderful stuff and comfortable bed.

Cons:

Been stayong here for years but i think its time management thought of giving it an upgrade. Its thirsity for a touchup.

2026-06-30 • via Nuitee
S
Senkosi • solo_traveller • au
9
Pros:

It was clean and spacious

Cons:

The restaurant had limited food options and it was leaking when it rained

2026-06-29 • via Nuitee
O
Ofafa • solo_traveller • ke
7
2026-06-20 • via Nuitee
F
Frealem • solo_traveller • et
10
2026-06-20 • via Nuitee
K
KEVIN • solo_traveller • us
10
Great Place to Enjoy Nairobi!
Pros:

Staff were great. Griffin at from desk was extremely courteous and helpful. Housekeeper did a fantastic job.

Cons:

Nothing

2026-06-18 • via Nuitee
K
Kerim • couple • tr
7
2026-06-15 • via Nuitee
B
babinski szymon • solo_traveller • pl
8
Pros:

bardzo dobra lokalizacja ale troche glosno w nocy. sam obiekt całkiem w porządku, obsługa bardzo pomocna, wygodny parking.

2026-06-11 • via Nuitee
M
Miran • couple • si
7
2026-06-04 • via Nuitee
H
Herika • solo_traveller • us
2
Noisy very noisy
Pros:

The facilities were clean and the service was good.

Cons:

The hotel is located in a very noisy neighborhood. There was construction going on all night, and even from the 11th floor, I could hear street traffic and loud music from nearby clubs. I would not recommend staying here if noise at night bothers you or if you're looking for a quiet place to sleep.

2026-06-04 • via Nuitee
T
Tazz • solo_traveller • sd
9
Pros:

Spacious apartment, in busy area so it's all near by.

Cons:

Kind of old hotel but nothing it will bother you I think.

2026-05-26 • via Nuitee
A
Abebe • solo_traveller • et
5
2026-05-24 • via Nuitee
J
Janet • solo_traveller • ng
8
Pros:

The scenery

2026-05-23 • via Nuitee
L
LEONARD • solo_traveller • ke
6
Generally good
Pros:

i didn't take it

Cons:

spacious and central city location

2026-05-20 • via Nuitee
J
Jeroen • solo_traveller • nl
10
Pros:

De locatie

Cons:

Niets

2026-05-13 • via Nuitee
Y
Yvan • solo_traveller • be
9
2026-05-13 • via Nuitee
N
Nambobi • solo_traveller • ug
7
Generally very good
Pros:

Centrally located and you can reach anywhere with ease

Cons:

N/A

2026-05-12 • via Nuitee
O
OneLove1959 • couple • de
9
2026-05-09 • via Nuitee
A
Ahmed • solo_traveller • ae
6
Pros:

Location

Cons:

Very Old

2026-05-03 • via Nuitee