Chester Hotel and Suites Nairobi, City Centre CBD

Hotels
7.7 (640 reviews)
Koinange Street , Nairobi , ke

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Children allowed

Facilities

Non-smoking rooms
Swimming pool
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Maintenance issues
Breakfast quality

Categories

Cleanliness
7.41
Reviews indicate that the apartment is clean, but some mention issues like outdated and poorly maintained areas.
Service
8.38
Positive mentions of helpful front desk staff and general service experience.
Location
8.92
Great location highlighted in multiple reviews, centrally located with access to restaurants and attractions.
Room Quality
6.87
Rooms are spacious but concerns about outdated furnishings and some maintenance issues were mentioned.
Amenities
7.4
While some facilities are functional, suggestions for improvements were noted, such as better TV options.
Value for Money
7.86
The hotel offers reasonable pricing for its location and facilities.
Food and Beverage
6.41
Mixed reviews regarding the breakfast quality and offerings.
Overall Experience
8.38
Generally positive experience noted, with some issues but considered a good place to stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:40

Property Description

Luxurious Outdoor Pool and Terrace
Experience ultimate relaxation at Jambo Chester Nairobi with our refreshing outdoor pool and inviting terrace. Whether you want to take a refreshing dip or simply soak up the sun, our pool area is the perfect spot to unwind.

Delicious Dining Options
Indulge in a culinary journey at our onsite restaurant where you can savor a variety of local and international dishes. Pair your meal with a selection of drinks from our bar, offering a range of beverages to complement your dining experience.

Convenient Amenities and Activities
From meeting facilities to dry cleaning services, we have everything you need for a comfortable stay. Engage in activities such as golfing both on-site and in the surrounding areas. With free Wi-Fi, 24-hour front desk, and complimentary parking, your stay with us will be seamless and enjoyable.

Book your stay at Jambo Chester Nairobi now and elevate your Nairobi experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$15 per person per night when using an existing bed.
    People 3 years old and over stay for US$25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 640 reviews
Cleanliness: 7.41
Service: 8.38
Location: 8.92
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 6.41
Overall Experience: 8.38
S
Svetlana • solo_traveller • us
7
Pros:

The location

Cons:

The shower

2026-02-13 • via Nuitee
E
Elena • couple • bg
9
Удобный, домашний отель в самом центре города.
Pros:

Очень понравился отель. Чувствовали себя, как дома. Номер был просторный, гостиная и спальня с красивым видом на город. Вкусные завтраки. Местоположение в самом центре, удобное для знакомства со столицей.

Cons:

Близость к ресторану, где играли ночные свадьбы. Шумновато.

2026-02-13 • via Nuitee
S
Soyan • solo_traveller • ca
4
Pros:

Poor reception bad communication first room very hot hot i could not sleep well first night second room everything is falling apart and something bad experience this hotel was great in the past

Cons:

Location

2026-02-11 • via Nuitee
Y
Yeamlak • solo_traveller • et
9
2026-02-08 • via Nuitee
S
Syed Sarwar • solo_traveller • de
7
Pros:

Alles war super

Cons:

War sehr schön

2026-01-25 • via Nuitee
A
Alvydas • couple • lt
10
Pros:

Great spacious hotel in the city center. I would go back...

2026-01-25 • via Nuitee
E
Ernest • couple • gb
9
Pros:

Great location,

Cons:

Na

2026-01-23 • via Nuitee
S
Shahid • couple • pk
5
2026-01-19 • via Nuitee
A
Ayiik • solo_traveller • au
9
Very nice
Pros:

Almost everything except the lift

Cons:

The lift

2026-01-19 • via Nuitee
G
George • extended_group • ke
8
Very exciting and comfortable
Pros:

Anytime, my first choice selection when in Nairobi

Cons:

Scant kitchen supplies

2026-01-19 • via Nuitee
S
Sharon • couple • ke
8
2026-01-19 • via Nuitee
M
Michael • solo_traveller • us
5
OK
Pros:

Location is great.

Cons:

Front desk guy. Overbilling.

2026-01-19 • via Nuitee
J
Jay Mack • solo_traveller • gb
7
2026-01-14 • via Nuitee
K
Kobe • couple • be
10
It was amazing. Staff was really friendly and the rooms were clean.
2026-01-13 • via Nuitee
A
Amanda • solo_traveller • us
10
Amazing stay at Chester Hotel!
Pros:

I’ll never stay anywhere else in Nairobi, Chester was clean, spacious and modern with a wonderful staff.

2026-01-08 • via Nuitee
M
Matthias • solo_traveller • de
9
Tolle Unterkunft
Pros:

Sehr große Räume für den angebotenen Preis.
Dusche mit warmen Wasser, alles sauber, gereinigt wird täglich, Sicherheit ist auch 24 h im Eingangsbereich anwesend, das Personal ist freundlich und hilfsbereit.
Alles wichtige zum Einkaufen in ca. 200 m Entfernung.
Essenstechnisch gibt die Umgebung einiges her.
Auch abends ist es um das Hotel herum sicher.
An und Abreise einfach

Ich kann über nichts klagen

Cons:

Die Möbel sind, wie von anderen beschrieben tatsächlich etwas älter, wenn störts? Ansonsten alles perfekt

2026-01-07 • via Nuitee
I
IOUSTINA • couple • gr
6
2026-01-05 • via Nuitee
S
Sam • couple • gb
7
Value for money short stay
Pros:

The property was spacious and had a balcony facing the city with a nice view

Cons:

Minimal cutlery,one plate and one cup not sure why.
Very old fashioned room
Fridge was not great

2026-01-05 • via Nuitee
R
Raphael • couple • qa
7
Fairly good.
Pros:

I like the setting inside the hotel. The bed is great and the couch area.

Cons:

I found inside the room a used small portion of the tissue. It wasn't enough. Despite the huge amount you charge per night.

Also there's no Internet connection to the Television, and water heater was not working.

2025-12-31 • via Nuitee
T
Thomas • couple • au
7
It’s a good place indeed
Pros:

The property needs more job to done

Cons:

Location is good

2025-12-26 • via Nuitee