Royal Victoria Hotel

The room wasn’t very clean and there was no heating.

This hotel is in an excellent position yards from the beach & very close to the centre of St Leonards.
The breakfast is excellent value for money with a wide selection of hot & cold options.
I would have expected to find an ironing board & iron in the room.

A lovely old hotel with beautiful features inside.
The only which I was a bit uncomfortable with is the road to the rear of hotel which was a bit manky and a lot of rubbish

The hotel was going through a external facelift...from the completed section it will look super when it's all done. The interior is historic and very attractive. Our room was massive and had a marvellous sea view. Very clean and comfortable.

Yrs

Check in was slow as I had a trainee but other than time it took eveything else was great

We usually enjoy our stay at the Royal Victoria , however, this time the front of the building was covered in scaffolding. We booked a premier room with sea view, the only view we had from the room was through filthy glass, of builders rubbish and a mess of scaffolding. Impossible to see anything else. Of course we complained but there were no other rooms available. I have since written to the hotel manager and in fact the owner, no reply from either. I think that says a lot. Disgraceful .

Had a very nice stay for 2 nights at the royal Victoria.beautiful building but could do with a little updating. Disappointed that scaffolding outside windows without pre warning.
Breakfast was self serve but waiting times for replenishing hot food and toasting machine didn't toast so had to queue for one tiny toaster. It meant one element of breakfast always got cold. The staff were very helpful though but could do with more at breakfast time. Also disappointed as sat in piano bar 2 nights and no one played it!

We booked a twin bed room but there was only one set of towels and one set of toiletries and even one biscuit (not bothered about this!!) The electronic key did not work and had to be changed. Staff very helpful however

i like the overall olace

The stay could have been better.
Booked a suite but surprised there was no fan. When asked for it, the fans conditioned was not functioning well. No fridge and the shower was decent. Could have been better for 140 quid a night.

Needs a new bit of life into the decor !
No glasses or mugs in bathroom for teeth cleaning . No warning of step inside the door of our room ‘TRIP HAZARD ‘ big time !

Lovely room with sea view, the breakfast was great and a good ambience

Helpful and friendly staff.
Great location right on seafront.
Spacious room.
Exceeded our expectations.

A nice traditional hotel with a lot of history. In need of freshening up, but staff are friendly and the rooms are well kept

Nice spacious room.
It was hot and there was no air condtioning or fans. Maybe fans could be provided in hot weather

The hotel was so bad we left after one night of 2 night trip. I asked for a refund but unlikely we will get one.
The receptionist barely spoke when we checked in so we didn't feel welcome.
The hotel is in a filthy state with dirt, detritus and flecks of paint on all the carpets. There was a towel dumped in the middle of our corridor and it was still there the next day. I’m not surprised though, for the entire time we were there we didn’t see one cleaner, not even in the morning.
The bed matresss was lumpy and uncomfortable. The shower and bath controls were awkward to use and get water coming out of the shower. The final event that made us leave was when the large, metal shower head fell from its bracket and hit my partner on the head.
During the night the fire alarm went off, and having dressed and gone down to reception. The night person, said it was probably ok and we could go back to our rooms, although he didn’t understand why it had gone off. This is against all fire regulations.
The TV stopped working after a bit, and the hair drier was difficult to use as a short flex came out of a drawer connected to the mains with some dodgy looking wiring.
Breakfast options were meagre, and the coffee was cold.
On leaving we asked to see the manager, Dr Shin, who wasn’t available. But receptionist said he would try to get a refund. The other two couples checking out were also asking for refunds.
If you google Dr Shin, Royal Victoria Hotel you will discover some interesting stuff.

Communal spaces were dirty and smelly, staircases and lift too. Inside the room was much cleaner and nicer though... bar staff wasn't attentive or much helpful. Dry plants in the firts floor lobby looked neglected too.

Brilliant location for seafront, big and comfortable room. beautiful building if somewhat old fashioned and could do with a lick of paint. Minimal parking but staff all lovely, and our stay was well priced. Good breakfast too!

Beautiful hotel.