Best Western Queens Hotel

Hotels
•
Best Western
8 (1117 reviews)
160 Nethergate, Dundee, Scotland, DD1 4DU , Dundee , GB
44-138-2322515

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Facilities

Meeting rooms
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and comfortable rooms
Value for money
Cons:
Noisy guests
Inconsistent food temperature
Aged facilities

Categories

Cleanliness
7.75
Overall cleanliness was praised, but some guests mentioned tired-looking areas.
Service
8.25
The staff were praised for being very polite, helpful, and attentive.
Location
8.75
Perfect location noted in several reviews, very central and close to attractions.
Room Quality
7.75
Rooms were generally comfortable, though some mentioned dated wallpaper.
Amenities
7.75
Amenities such as parking were appreciated, but some food items were not hot.
Value for Money
8.25
Guests felt the hotel offered good value relative to the location and services.
Food and Beverage
7.75
Breakfast received positive feedback, though there were some issues with temperature.
Overall Experience
7.75
Positive feedback overall, but some areas could improve for a better experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:13

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and concierge services during your stay.

Dining Options: Indulge in delicious meals at the hotel's restaurant or opt for convenient room service. Conclude your day with a refreshing drink at the bar/lounge.

Central Location: Situated in the heart of Dundee, near popular attractions like the University of Dundee and Dundee Contemporary Arts Centre.

Experience these fantastic features at Best Western Queens Hotel. Book your stay now for a memorable experience in Dundee.

Important information:

  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DND

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8
Based on 1117 reviews
Cleanliness: 7.75
Service: 8.25
Location: 8.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 7.75
V
Valerie • solo_traveller • gb
10
2026-04-11 • via Nuitee
W
Wilma • family_with_children • gb
7
Pros:

Breakfast was good. The lady at Breakfast was lovely

Cons:

Didn't like the fact booked a twin room. Was at first going to be given a double room. When we advised a twin room had been booked, we were given what I would say was a family room. Great big bed and small single bed. Asked for a different room but were told that the hotel was full and no other rooms were available.

2026-04-10 • via Nuitee
K
Kayla • family_with_children • gb
8
2026-04-09 • via Nuitee
R
Robert • couple • gb
10
Im happy with this hotel
Pros:

Good

Cons:

All was good

2026-04-09 • via Nuitee
T
Thornton • family_with_children • gb
8
2026-04-08 • via Nuitee
J
John • couple • gb
9
2026-04-08 • via Nuitee
L
Lloyd • extended_group • gb
9
Really enjoyed my short stay. Great vibe from the hotel and the location was perfect. I would definitely stay there agai
Pros:

Historic classical building that was big and roomy and quiet. Loved it!

Cons:

Nothing.

2026-04-08 • via Nuitee
A
Alfano • family_with_children • gb
8
2026-04-06 • via Nuitee
A
Arlene • family_with_children • gb
7
Pros:

The location is absolutely perfect. Hotel is dated and very creaky floorboards but expected from an old hotel. Great value for money and fab choice of cooked and continental breakfast

Cons:

Creaky floorboards in room and corridors

2026-04-05 • via Nuitee
P
Pax • solo_traveller • au
8
2026-04-02 • via Nuitee
M
michael • solo_traveller • gb
10
Easy comfortable parking and stay with excellent breakfast and fine building
Pros:

A traditional, classy building in excellent city location with easy parking. The room was nice, facilities within the room fine and breakfast was excellent. Staff were welcoming and friendly

Cons:

Some fittings a wee bit old but part of the charm and still functional

2026-03-30 • via Nuitee
F
Fiona • couple • gb
9
Great value, comfortable stay in a central location.
Pros:

Central location, friendly staff, large, bright comfortable room, good value, adequate parking.

Cons:

On,y a tiny niggle, but there was quite a large gap at the bottom of our room door.

2026-03-30 • via Nuitee
I
Irvine • couple • gb
8
2026-03-30 • via Nuitee
R
Robert • family_with_children • gb
1
Poor standard of accommodation
2026-03-30 • via Nuitee
J
Jude (Judith) • family_with_children • gb
8
Really sweet so l would book again.
Pros:

Really lovely, helpful staff, nice decor, very clean and comfortable beds. Brilliant location and views. This place has soul, I dislike modern, beige hotels. This is a historic building and yes, old school, but it's delightful, generally.

Cons:

Room was cold and there was something wrong with the radiator as it wouldn't heat up - we asked for another room, which we got and it was warm and lovely. This was a wee bit stressful but it didn't ruin our stay.

2026-03-30 • via Nuitee
J
June • couple • gb
10
Lovely, friendly hotel.
Pros:

Lovely, helpful, friendly staff. Nice clean room. Great view. Value for money. Central location.

2026-03-29 • via Nuitee
W
Wendy J.M Stuart • family_with_children • gb
10
Pros:

Lovely spacious room, excellent food, easy accessibility to the hotel

2026-03-29 • via Nuitee
F
fiferg • family_with_children • gb
10
2026-03-29 • via Nuitee
S
sharon • family_with_children • gb
9
2026-03-29 • via Nuitee
S
Sam • family_with_children • gb
8
2026-03-27 • via Nuitee