Best Western Queens Hotel

Hotels
•
Best Western
160 Nethergate , Dundee , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and comfortable rooms
Value for money
Cons:
Noisy guests
Inconsistent food temperature
Aged facilities

Categories

Cleanliness
7.75
Overall cleanliness was praised, but some guests mentioned tired-looking areas.
Service
8.25
The staff were praised for being very polite, helpful, and attentive.
Location
8.75
Perfect location noted in several reviews, very central and close to attractions.
Room Quality
7.75
Rooms were generally comfortable, though some mentioned dated wallpaper.
Amenities
7.75
Amenities such as parking were appreciated, but some food items were not hot.
Value for Money
8.25
Guests felt the hotel offered good value relative to the location and services.
Food and Beverage
7.75
Breakfast received positive feedback, though there were some issues with temperature.
Overall Experience
7.75
Positive feedback overall, but some areas could improve for a better experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:13

Property Description

Luxurious Accommodation in Dundee's City Centre

Elegant Rooms and Modern Amenities
Indulge in spacious rooms at Best Western Queens Hotel, beautifully decorated with rich fabrics and equipped with en suite bathrooms, satellite TV, and coffee facilities. Enjoy free WiFi throughout your stay.

Dining Delights and Relaxation
Experience culinary delights at QBAR with a range of meals, or unwind at the cosy Cafe Bar with classic cocktails and coffees. With an on-site restaurant, your dining needs are covered. Plus, take advantage of free parking for a hassle-free stay.

Proximity to Dundee's Attractions
Conveniently located near V&A Dundee and The University of Dundee campus, our hotel is the perfect choice for both leisure and business travelers.

Book your stay at Best Western Queens Hotel for a memorable experience in Dundee!

Important information:

Please note that we are not operating with an evening meal service. Reception can recommend local eateries or takeaway options. Crockery and cutlery can be obtained from the bar.

Please note the following Group and long stay Policies:

- Guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking

- Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking

This payment is non-refundable and non-transferable.

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property or guest may be asked to pay with alternative method.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DND

Location

Guest Reviews

Cleanliness: 7.75
Service: 8.25
Location: 8.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 7.75
L
Lynne • couple • gb
9
Definitely book again
Pros:

Very central

Cons:

Nothing much

2026-10-16 • via Nuitee
J
Johnston • family_with_children • gb
9
2026-10-15 • via Nuitee
P
Peter • solo_traveller • gb
7
I enjoyed my stay excellent breakfast and attentive staff.
Pros:

The hotel decor needs a bit of tlc, attention to detail on all the interior woodwork to match the the splendid architecture of the building.

Cons:

See above

2026-10-14 • via Nuitee
J
Jacqueline • solo_traveller • gb
6
Very disappointed
Pros:

Very convenient location with parking, breakfast was very good.

Cons:

Hotel is very shabby indeed. Room was clean but badly needed a makeover.
The bar had no ice and was out of many types of drinks. It was not open at all on the 2nd night of our stay.
On one evening we had to call the nightmanager as the person next door was banging and crashing about at 2.30am. Turns out the council place homeless people in the hotel when they are having a mental health crisis!
Would not recommend.

2026-10-14 • via Nuitee
A
Alan Barlow • family_with_children • gb
7
If offered room 205 on Fri/ Sat night immediately ask for a different room.
Pros:

I was in room 205. The room was beautiful. Bed big and comfy. Had a bath and not just a shower. Had a closet to hang stuff up. TV also had a USBC wire to connect my Tablet to so I could watch Netflix Etc.

Cons:

This bit is what spoiled everything. If you are staying on a Friday and Sat night and NOT going to be out until 3am in the morning, if you are offered room 205 ask for a different room. There is a pub/club right outside this room and the volume of the music was so loud it made the room vibrate. I just could not sleep because of the music and people outside the pub/club shouting. Tiredness and fatigue is a trigger for my seizures. I was genuinely worried for my health.

2026-10-12 • via Nuitee
D
Donna • couple • ca
9
I will remember the gorgeous staircase and the classic exterior of the Queens.
Pros:

Lovely character property, with pleasant staff.

Cons:

Rather noisy outside in the evenings on weekends, although that’s not the hotel’s fault.

2026-10-11 • via Nuitee
D
David • solo_traveller • gb
8
Convenient location, good breakfast - I’ve stayed there three times now.
Pros:

Very conveniently located for the event I was participating in.

Cons:

The only negative was the noise from a (probably student) pub nearby, on the Saturday night, which continued until 2am.

2026-10-11 • via Nuitee
S
Stuart Roderick • solo_traveller • gb
10
2026-10-10 • via Nuitee
M
Maurice • solo_traveller • gb
1
Very expensive cost, poor facilities.
Pros:

Location

Cons:

Facilities.

2026-10-10 • via Nuitee
B
Bence • solo_traveller • hu
10
2026-10-09 • via Nuitee
K
Kyle • solo_traveller • gb
7
Very tired and outdated interior.
Pros:

Staff where excellent, ideal location , short walk to shops ect

Cons:

Very outdated interior , very noisy floorboards in room and hall way outside room.

2026-10-08 • via Nuitee
A
Alan • solo_traveller • gb
6
Faded glory of a historic Grand Hotel. Needs restoration.
Pros:

I had sentimental reasons for wanting to stay in the Queen's Hotel, because my grandfather had his wedding reception there in 1906.
I was relieved to see that a grand hotel had not succumbed to the developers

Cons:

However, apart from the magnificent staircase, the decor looked tired. Also, I had mentioned that the desk light bulb and the sink light bulb weren't working. Maybe because it was a Saturday, they weren't changed. I could understand them not being changed on a Sunday. I could understand that taxis and cabs shouldn't park on the double lines outside the hotel entrance, but I was surprised to learn that if they entered the car park, even just to pick up or drop a guest, they would get a ticket.
Walking in the rain or wheeling our suitcases down to the Nethergate unacceptable.
I would like to revisit the Queen's Hotel in the future, for sentimental reasons, but not if my observations have not been implemented.

2026-10-08 • via Nuitee
A
Amy • couple • gb
8
Pros:

Location

2026-10-07 • via Nuitee
S
Stephen • family_with_children • gb
8
Budget friendly hotel
Pros:

The Queens Hotel's location near to the town centre and the main visitor attractions was perfect, alongside a lovely view of the river and the Tay road and rail bridges. It was handily placed for road and rail services to enable easy options to visit the Alfred Dunhill Championship courses during our stay. The hotel relatively clean, tidy and comfortable however it is showing signs of it's age and a bit of refurbishment in general would be of benefit given it's location and attraction. The staff were polite and friendly, providing assistance where needed. All in all an enjoyable stay in one of Dundee's historic hotels.

Cons:

The hotel is showing signs of it's age and is long overdue refurbishment in general. It has the potential to be an outstanding, historic hotel with and endearing attractiveness and many redeeming features to admire.

2026-10-07 • via Nuitee
C
Carol • solo_traveller • gb
8
Great location for Dundee Rep.
Pros:

We loved the onsite parking, the architecture of the hotel & how quiet it was given it is so central.
We were there to watch a play at Dundee Rep which is five minutes walk away from the hotel.

Cons:

The bar facilities were limited as it was a mid week stay. There are plenty of bars very nearby though.

2026-10-07 • via Nuitee
B
Brian • solo_traveller • gb
8
Pros:

Central location. Great value for money. Great parking. Good breakfast.

Cons:

A little dated.

2026-09-19 • via Nuitee
H
Helen • solo_traveller • gb
9
Great for a One-Night Stay.
Pros:

The hotel is in a very good location for getting around central Dundee. It's very near the Dundee Rep theatre and an easy walk to Discovery Point and the V&A museum and the McManus Art gallery. Staff were friendly and helpful. My double room was spacious and clean with a very comfy bed. The bathroom was fresh and modern with plenty hot water and fluffy towels. I had the continental breakfast which had a good choice of food and a very helpful and efficient waitress. I would be very happy to stay here again.

Cons:

It is a traditional style of hotel, full of character which is good but I felt the decor in some parts of the hotel was in need of upgrading. However I believe the hotel is currently addressing this problem.

2026-09-19 • via Nuitee
E
Eleanor-Rose • solo_traveller • gb
10
2026-09-18 • via Nuitee
D
David • couple • au
1
We didn’t you forgot to book us in. Your AI help contact is useless
Pros:

The staff

Cons:

Booking . Com

2026-09-18 • via Nuitee
R
Rob • extended_group • za
2
disapointing
Pros:

location

Cons:

in urgent need of a refurbished. looking very old

2026-09-16 • via Nuitee