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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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BBQ facilities
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Electric bicycle charging station
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Award-Winning Dining Experience at Garden Restaurant
Indulge in formal yet relaxed dining at the award-winning Garden Restaurant, known for its exceptional cuisine and inviting ambiance.
Stay Connected with High-Speed Broadband
Whether for work or leisure, stay connected with complimentary wireless high-speed broadband available in all public areas and rooms.
Convenient Location with Free Parking
Located just a 5-minute drive from the A14 and a short walk from the center of Bury St Edmunds, enjoy the convenience of free parking with space for over 50 cars.
Experience tranquility and convenience at the Best Western Priory Hotel. Book your stay now!
Based on two adults sharing, children stay free if staying in parents' room on a room only basis. Breakfast will be charged as taken. Full cancellation charge will be made for any booking canceled within 48 hours prior to arrival.
Please note that a major refurbishment and expansion works are in progress. The expansion includes a new 100 seat Restaurant and Bar Area, relocation of the Reception and Lounge Area and an additional 14 bedrooms at the Hotel. While the refurbishment project does not affect any of current facilities within the Priory Hotel there may be some slight disruption of traffic movement and workers throughout the daytime only.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Told me they would refund me and didnt
Ignorant
Room was spaciois and clean
Automated check in. Couldnt check in, no staff present. Had to call the hotel
Nice rooms and great staff!
Very far from where I live!
Good sized room, comfortable bed, good lighting,
Room was very hot at night even with windows open.
We didn't like the coffee/tea machine at breakfast - we prefer individual coffee pots or teapots.
Convenient for what I needed
Breakfast location was good , the lift did not work so it was a little struggle to get my 88 years old mum in to the dinning room. Breakfast was very good clean area and a very good selection .
The lift working
Lovely hotel, room we had was great
Friendly staff. Quiet at night.spacious room.
Bathroom had lino on the floor and it was not welkcoming. Functional. The furniture in the room was tired.
Room was clean and spacious. Breakfast was good. Staff were friendly. We arrived to find a basket of goods in our room and a note to say we had VIP status. This was a lovely touch and our son was really excited by it.
Lovely room, nice breakfast, friendly staff
Location breakfasts
Dated bathroom
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