Hotel Luena

Hotels
8.6 (4824 reviews)
Rua Pascoal de Melo 9 , Lisbon , pt

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast
Cons:
Some noise from outside
Small room size

Categories

Cleanliness
8.48
Overall sentiment highlights high cleanliness with some mentions of daily cleaning.
Service
8.98
Multiple positive mentions of friendly and helpful staff.
Location
8.67
Described as perfect for visiting Lisbon, close to metro.
Room Quality
8.38
Rooms are generally clean and comfortable, but some mention of small size and noise.
Amenities
8.57
Breakfast and reception snacks were appreciated.
Value for Money
8.48
Standard quality for this hotel tier.
Food and Beverage
8.57
Good breakfast variety and quality, though some areas for improvement noted.
Overall Experience
8.67
Overall positive experience with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:01

Property Description

Convenient Location
Located in Lisbon, a short walk from Saldanha and close to Arroios Metro Station, Hotel Luena offers easy access to key attractions and transportation hubs.

Modern Amenities
Enjoy modern comforts in our rooms including free WiFi, air conditioning, and flat-screen cable TV. Relax in the private bathroom with a luxurious bath tub and hairdryer provided for your convenience.

Nearby Attractions
Explore Marquês de Pombal Square, Eduardo VII Park, and Avenida da Liberdade's upscale shops - all within walking distance. Immerse yourself in Lisbon's historic downtown with a quick metro ride.

Book your stay at Hotel Luena for a memorable Lisbon experience.

Important information:

When traveling with pets, please note that an extra charge of 15 euros per night applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 10.20 per day.

Location

Guest Reviews

8.6
Based on 4824 reviews
Cleanliness: 8.48
Service: 8.98
Location: 8.67
Room Quality: 8.38
Amenities: 8.57
Value for Money: 8.48
Food and Beverage: 8.57
Overall Experience: 8.67
M
Marilena • couple • se
10
2026-07-25 • via Nuitee
C
Claudia • family_with_children • de
10
Wir können das Hotel mit der perfekten Lage zwischen Flughafen und Altstadt sehr empfehlen.
Pros:

Frühstücksraum klein und ohne Fenster, aber Frühstücksauswahl sehr gut. Leckere Joghurtgläschen, Saft, Kaffeevollautomat, englisches Frühstück, süßes Frühstück mit Teilchen, Cornflakes, Pancakes und Obst

Cons:

Mit 4 großen Koffern könnte das Zimmer immer größer sein, aber wir haben bewusst das Deluxe Familienzimmer gewählt. Klimaanlage war recht kräftig und konnte nicht weniger stark eingestellt werden nur an oder aus, kälter oder wärmer.

2026-07-25 • via Nuitee
H
Hasan • solo_traveller • ly
9
wonderful hotel.
Pros:

The location is great, the staff were friendly and helpful, the rooms are spacious, clean and comfortable too.

Cons:

Nothing noted.

2026-07-25 • via Nuitee
M
Madina • couple • kz
8
2026-07-24 • via Nuitee
A
Angela • solo_traveller • be
9
Super
Pros:

Le petit déjeuner complet, la propreté des chambres, bonne connexion Wi-Fi, le personnel agréable, la proximité avec la station de métro me permettant d'aller dans le centre de Lisbonne en 15 minutes (de porte à porte)

Cons:

Des fois, on entend le bruit le matin quand les gens parlent dans le couloir. Mais rien de bien grave

2026-07-24 • via Nuitee
F
Fernando • couple • es
3
Pros:

Ausencia de ruidos por la noche

Cons:

Nos dieron una habitación qu daba a un patio ,que parecía un agujero

2026-07-23 • via Nuitee
P
Pascale • solo_traveller • fr
8
Pros:

Très bon emplacement, personnel de l'accueil très serviable, 4 vrais lits dans la chambre familiale.

Cons:

Chambre un peu petite.

2026-07-23 • via Nuitee
E
Emma • couple • it
7
2026-07-22 • via Nuitee
M
Martina • couple • it
9
2026-07-22 • via Nuitee
O
Omar • couple • it
9
Bella scoperta
Pros:

Posizione camera pulizia

Cons:

Unico appunto il letto un po’ piccolo

2026-07-21 • via Nuitee
H
Hila • solo_traveller • il
10
2026-07-21 • via Nuitee
J
julie • family_with_children • fr
8
2026-07-20 • via Nuitee
A
ANDRÉ • solo_traveller • br
10
Atendimento e serviço muito bom !
Pros:

A localização é muito boa.

Cons:

Gostei de tudo.

2026-07-20 • via Nuitee
M
MARIA LUISA • solo_traveller • es
8
Pros:

Excelente trato por parte de todos los profesionales al cargo. Muy limpio. Las camas y almohadas muy cómodas. Baño amplio. Perfectamente insonorizado tanto de ruidos exteriores como interiores. Desayuno muy bueno y completo. Buena Relación calidad-precio.

Cons:

El tamaño de la habitación.

2026-07-20 • via Nuitee
C
CELINE • family_with_children • fr
10
Idéal pour visiter Lisbonne
Pros:

Nous avons passé un agréable séjour à l'hôtel Luena, dans la chambre familiale deluxe (2 adultes, 2 ados). L'emplacement est idéal pour visiter Lisbonne, à 300m du métro. Le personnel est sympathique et le buffet du petit-déjeuner bien garni, aussi bien côté sucré que salé. Nous avions une vue sur l'arrière, moins jolie mais très bien insonorisée. Nous recommandons cet hôtel.

2026-07-19 • via Nuitee
C
Carsten • couple • de
9
.
Pros:

Die Verkehrsanbindung

Cons:

Die Hitze bei Ankunft (gegen Mitternacht)

2026-07-19 • via Nuitee
K
kerrydQ9297OF • Family
10
Hotel Leuna stay
Pros:

We had a great 2 days in Lisbon and our stay at Hotel Luena was nothing but exceptional. From the moment we checked in, the guest service agent Damien was wonderful and very knowledgeable regarding surrounding areas and places to go. The room was over the top pristine. Would recommend and stay again 100%.

2026-07-18 • via Tripadvisor
H
Harald • solo_traveller • at
7
Pros:

Das Zimmer war sehr schön

Cons:

Parkplatze zum entladen des Gepäcks nicht vorhanden. Generell das Parken ist eher schwierig. Aber das ist normal in Wiener Großstadt, und das Hotel kann nichts dafür.

2026-07-17 • via Nuitee
T
Tomasz • family_with_children • pl
9
Pros:

Bardzo przyjemny hotel. Bardzo blisko stacji metra, kawiarni i sklepów. Pokoje czyste. Dobre śniadanie

2026-07-17 • via Nuitee
J
Janice • solo_traveller • us
10
Pros:

Very clean

Cons:

Very small room for 4 people

2026-07-16 • via Nuitee