Hotel Luena

Hotels
8.6 (4484 reviews)
Rua Pascoal de Melo 9 , Lisbon , pt

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast
Cons:
Some noise from outside
Small room size

Categories

Cleanliness
8.48
Overall sentiment highlights high cleanliness with some mentions of daily cleaning.
Service
8.98
Multiple positive mentions of friendly and helpful staff.
Location
8.67
Described as perfect for visiting Lisbon, close to metro.
Room Quality
8.38
Rooms are generally clean and comfortable, but some mention of small size and noise.
Amenities
8.57
Breakfast and reception snacks were appreciated.
Value for Money
8.48
Standard quality for this hotel tier.
Food and Beverage
8.57
Good breakfast variety and quality, though some areas for improvement noted.
Overall Experience
8.67
Overall positive experience with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:01

Property Description

Convenient Location
Located in Lisbon, a short walk from Saldanha and close to Arroios Metro Station, Hotel Luena offers easy access to key attractions and transportation hubs.

Modern Amenities
Enjoy modern comforts in our rooms including free WiFi, air conditioning, and flat-screen cable TV. Relax in the private bathroom with a luxurious bath tub and hairdryer provided for your convenience.

Nearby Attractions
Explore Marquês de Pombal Square, Eduardo VII Park, and Avenida da Liberdade's upscale shops - all within walking distance. Immerse yourself in Lisbon's historic downtown with a quick metro ride.

Book your stay at Hotel Luena for a memorable Lisbon experience.

Important information:

When traveling with pets, please note that an extra charge of 15 euros per night applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 10.20 per day.

Location

Guest Reviews

8.6
Based on 4484 reviews
Cleanliness: 8.48
Service: 8.98
Location: 8.67
Room Quality: 8.38
Amenities: 8.57
Value for Money: 8.48
Food and Beverage: 8.57
Overall Experience: 8.67
E
ELZBIETA • couple • pl
10
Pobyt bardzo udany.
Pros:

Lokalizacja wyśmienita, bardzo blisko do metra i na przystanek autobusowy. W pobliżu supermarket. Śniadanie w formie szwedzkiego stołu każdy coś dla siebie znajdzie, nie tylko na słodko ale też coś na ciepło. W pokoju bardzo czysto i cicho mimo, że okno wychodziło na ulice. Przemiły personel, nie było problemu z zamówieniem śniadania na wcześniejszą godzinę ze względu na bardzo wczesne opuszczenie hotelu. Był dla nas przygotowany pakiet śniadaniowy na umówioną godzinę.

Cons:

brak

2026-03-14 • via Nuitee
F
Ferwin • couple • nl
9
Prima verblijf dichtbij allerlei OV (metro, bus, tram)
Pros:

Vriendelijk personeel. Flexibel met ontbijt,omdat wij vroeg naar de start van de halve marathon moesten stond er een ontbijtpakket voor ons klaar en konden ook nog koffie of thee pakken.

Cons:

niks

2026-03-14 • via Nuitee
S
Savia • couple • gb
9
Pros:

Central location and really nice staff

Cons:

Good value in a central location.

2026-03-14 • via Nuitee
M
Mihály • couple • hu
10
I would be happy to go back anytime.
Pros:

Very nice hotel.
Nice welcome, always smiling staff.
The rooms look very nice and the bathroom is well equipped and modern. The breakfast was simple and great.

Cons:

Only the bed was comfortable for us.

2026-03-13 • via Nuitee
S
Stefanie • couple • de
9
Pros:

Alles super, sauber und tolles Frühstück

2026-03-13 • via Nuitee
S
Stefanie • couple • de
9
Super Frühstück, sauber und nettes Personal
Pros:

Sehr sauber, sehr gutes Frühstück und sehr hilfsbereites Personal

2026-03-13 • via Nuitee
S
Stefanie • couple • de
9
2026-03-13 • via Nuitee
E
Elela • couple • ee
8
2026-03-12 • via Nuitee
D
Dominique • couple • fr
8
2026-03-09 • via Nuitee
T
Terrence • solo_traveller • us
10
Comfortable stay and convenient to metro
Pros:

Good location near Arriois (& Alameda) station. Very clean and modern. Our room was in the back and it was very quiet. Staff was always friendly and very accommodating and provided us with a To go breakfast on a morning we left early for a tour. Good breakfast and lobby had mini pastries- which was a nice touch.

2026-03-09 • via Nuitee
D
David • extended_group • fr
10
Pros:

On est très bien accueilli avec eau ou jus de fruit et pasteis de nata , la chambre était très bien , comfortable et silencieuse .
Le jour du départ on a pû laisser nos bagages à l'accueil le temps de visiter la ville !

2026-03-08 • via Nuitee
A
Aristoteli • couple • gr
10
Perfect
Pros:

Everything was perfect, in the future if I come again definitely will stay there ! 😃

2026-03-07 • via Nuitee
M
Martyna • couple • at
8
2026-03-06 • via Nuitee
P
Piotr • family_with_children • pl
8
2026-03-06 • via Nuitee
S
Sonja • couple • at
9
2026-03-05 • via Nuitee
M
Mirel • family_with_children • ro
9
O cazare minunata si un oras superb!
Pros:

Am fost intampinati la receptie cu sucuri si produse de patiserie din partea hotelului. Cazarea foarte buna cu tot ce trebuie. Curatenie zilnic si schimbat prosoapele. Mancare la micul dejun foarte buna cu produse variate si pe gustul nostru. Nota 9+ Vom reveni cu drag si recomand hotelul.

Cons:

Camera a fost putin mica pentru 4 persoane dar noi ne-am descurcat. Sala de mese era micuta dar nu a fost prea aglomerat ca ne-am trezit devreme. Poate mai multe legume la masa, in rest totul foarte bine.

2026-03-05 • via Nuitee
M
Medina López • couple • es
8
Confortable para pasar unos días y cama muy cómoda
Pros:

La cama súper cómoda y el personal es atento.

Cons:

Un poco retirado del centro, pero es cierto que está cerca del metro.

2026-03-04 • via Nuitee
R
Ridoutt • solo_traveller • ch
8
Cons:

Odeur de fumée dans la chambre

2026-03-04 • via Nuitee
N
Natalia • couple • it
8
2026-03-03 • via Nuitee
E
Ewelina • couple • gb
9
Pros:

Very convenient location

Cons:

N/a

2026-03-02 • via Nuitee