Hotel Luena

Hotels
8.6 (4916 reviews)
Rua Pascoal de Melo 9 , Lisbon , PT
+351 21 355 8246

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast
Cons:
Some noise from outside
Small room size

Categories

Cleanliness
8.48
Overall sentiment highlights high cleanliness with some mentions of daily cleaning.
Service
8.98
Multiple positive mentions of friendly and helpful staff.
Location
8.67
Described as perfect for visiting Lisbon, close to metro.
Room Quality
8.38
Rooms are generally clean and comfortable, but some mention of small size and noise.
Amenities
8.57
Breakfast and reception snacks were appreciated.
Value for Money
8.48
Standard quality for this hotel tier.
Food and Beverage
8.57
Good breakfast variety and quality, though some areas for improvement noted.
Overall Experience
8.67
Overall positive experience with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:01

Property Description

Convenient Location
Located in Lisbon, a short walk from Saldanha and close to Arroios Metro Station, Hotel Luena offers easy access to key attractions and transportation hubs.

Modern Amenities
Enjoy modern comforts in our rooms including free WiFi, air conditioning, and flat-screen cable TV. Relax in the private bathroom with a luxurious bath tub and hairdryer provided for your convenience.

Nearby Attractions
Explore Marquês de Pombal Square, Eduardo VII Park, and Avenida da Liberdade's upscale shops - all within walking distance. Immerse yourself in Lisbon's historic downtown with a quick metro ride.

Book your stay at Hotel Luena for a memorable Lisbon experience.

Important information:

When traveling with pets, please note that an extra charge of 15 euros per night applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 4916 reviews
Cleanliness: 8.48
Service: 8.98
Location: 8.67
Room Quality: 8.38
Amenities: 8.57
Value for Money: 8.48
Food and Beverage: 8.57
Overall Experience: 8.67
J
J. S. • solo_traveller • de
6
Zentrumsnahes Hotel für einen Städtetrip
Pros:

Gute Lage in der Nähe einer Metrostation sowie Einkaufsmärkten, gutes Frühstück

Cons:

Der Abfluss im Badezimmer hat stark gerochen, das Fenster im Zimmer zeigte auf einen Schacht mit Rohren, kleine Ameisen im Zimmer

2026-09-19 • via Nuitee
A
Andreas • couple • de
7
Im Großen und Ganzen in Ordnung.
Pros:

Zimmer groß

Cons:

Ameisen im Zimmer, Lage zu laut, Verkehr hörte man durchs geschlossene Fenster.

2026-09-19 • via Nuitee
E
Eduardo • solo_traveller • es
10
Excelente
Pros:

Sin duda. Para aconsejar a familia y amistades.
Excelente el personal

Cons:

No me gustó que tuve que pagar otra vez ya que lo habia hecho en el piso del primer dia y tuve que pagar otra vez. Esta en el hotel Luena

2026-09-19 • via Nuitee
A
Andrea • solo_traveller • hu
8
Pros:

Közel volt a városközpont. Reggeli minősége és választéka is kiváló volt.

Cons:

Annak ellenére, hogy a hatodik emeleten voltunk elszállásolva elviselhetetlen volt az utcai zaj. Pihentető alvásra csak csukott ablakoknál volt lehetőség.

2026-09-18 • via Nuitee
J
Jakub • extended_group • pl
10
2026-09-17 • via Nuitee
J
John • extended_group • be
6
Pros:

Vriendelijk en hulpvaardig personeel

Cons:

Hadden een kamer zonder daglicht. Raam van de kamer kwam uit in een of andere schacht, waardoor het zeer warm en luidruchtig was door geluiden uit de keuken

2026-09-17 • via Nuitee
S
Swientje • solo_traveller • nl
10
2026-09-17 • via Nuitee
S
Stuart • couple • gb
10
Absolute must stay in Lisbon.
Pros:

Not much to dislike. Staff were amazing and friendly. Room excellent and spotlessly clean. Breakfast superb. Location brilliant and 100 yards from underground to everywhere!!! We will definitely be back.

Cons:

Nothing.

2026-09-15 • via Nuitee
M
Mirceone B. • solo_traveller • ro
8
Pros:

Curățenia, amabilitatea celor de la receptie. Locația, buna.

Cons:

Spațiul camerei prea.mic pentru 4 persoane.
Mic dejun sărac si repetitiv

2026-09-15 • via Nuitee
D
Daniela • extended_group • ro
10
a fost frumos si placut
Pros:

A fost bun, dar as fi vrut un pic mai variat,
Poate mai multe fructe , si legume sote sau gatite, cremwusti, mai multe feluri de branza

Cons:

Nu am sugestii aici
Mi-a placut .

2026-09-15 • via Nuitee
K
Klaus • solo_traveller • de
10
Pros:

Super Hotel, Super Service

2026-09-14 • via Nuitee
A
André • couple • fr
10
Pros:

L'accueil

Cons:

La salle de petit déjeuner est trop petite

2026-09-14 • via Nuitee
O
Ottonello • couple • it
9
Pros:

Posizione e pulizia

Cons:

Condizionatore un po' rumoroso

2026-09-14 • via Nuitee
C
Cornelia • solo_traveller • de
10
2026-09-14 • via Nuitee
Z
Zsolt • solo_traveller • hu
9
2026-09-13 • via Nuitee
E
Elizabete • family_with_children • de
9
Pros:

A localização é muito boa, perto de vários restaurantes e do metrô.
A recepção do hotel foi muito atenciosa.
Limpeza do quarto

Cons:

Café da manhã okay.

2026-09-11 • via Nuitee
E
Etxebarria • solo_traveller • es
7
Pros:

Ubicacion

Cons:

Desayuno justo

2026-09-11 • via Nuitee
G
Gabi • extended_group • de
9
Empfehlenswert
Pros:

Schönes Hotel in guter Lage mit Anbindung zu öffentlichen Verkehrsmitteln. Sehr freundliches Personal, saubere Zimmer und ein gutes Frühstücksangebot. Gute Kommunikation und hilfreiche Informationen sowie vergünstigte Parkmöglichkeit im nahe gelegenen Parkhaus. Unbedingt das Restaurant PONTOCOM Sabores besuchen (250m) und auch die Portugália Cervejaria (130m) ist ein Besuch wert.

2026-09-11 • via Nuitee
B
Béatrice • solo_traveller • be
8
Pros:

Le cadre et l'emplacement de l'hôtel proche des moyens de communications.
La gentillesse du personnel.

2026-09-11 • via Nuitee
R
Rainer • couple • de
10
2026-09-11 • via Nuitee