Hotel Luena

Hotels
8.6 (4787 reviews)
Rua Pascoal de Melo 9 , Lisbon , pt

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast
Cons:
Some noise from outside
Small room size

Categories

Cleanliness
8.48
Overall sentiment highlights high cleanliness with some mentions of daily cleaning.
Service
8.98
Multiple positive mentions of friendly and helpful staff.
Location
8.67
Described as perfect for visiting Lisbon, close to metro.
Room Quality
8.38
Rooms are generally clean and comfortable, but some mention of small size and noise.
Amenities
8.57
Breakfast and reception snacks were appreciated.
Value for Money
8.48
Standard quality for this hotel tier.
Food and Beverage
8.57
Good breakfast variety and quality, though some areas for improvement noted.
Overall Experience
8.67
Overall positive experience with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:01

Property Description

Convenient Location
Located in Lisbon, a short walk from Saldanha and close to Arroios Metro Station, Hotel Luena offers easy access to key attractions and transportation hubs.

Modern Amenities
Enjoy modern comforts in our rooms including free WiFi, air conditioning, and flat-screen cable TV. Relax in the private bathroom with a luxurious bath tub and hairdryer provided for your convenience.

Nearby Attractions
Explore Marquês de Pombal Square, Eduardo VII Park, and Avenida da Liberdade's upscale shops - all within walking distance. Immerse yourself in Lisbon's historic downtown with a quick metro ride.

Book your stay at Hotel Luena for a memorable Lisbon experience.

Important information:

When traveling with pets, please note that an extra charge of 15 euros per night applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 10.20 per day.

Location

Guest Reviews

8.6
Based on 4787 reviews
Cleanliness: 8.48
Service: 8.98
Location: 8.67
Room Quality: 8.38
Amenities: 8.57
Value for Money: 8.48
Food and Beverage: 8.57
Overall Experience: 8.67
S
Semadac • solo_traveller • es
6
2026-07-04 • via Nuitee
S
SCAN007 • solo_traveller • it
8
Pros:

Tutto era in ordine e pulito

Cons:

Stanza molto piccola

2026-07-03 • via Nuitee
C
Carmen Heger • solo_traveller • de
8
Pros:

Sehr nettes kleines Hotel, super Personal

Cons:

Leider sehr weit vom Zentrum entfernt, zu Fuss gute 30 Minuten

2026-07-02 • via Nuitee
B
boutin • extended_group • re
7
Très correct et fort agréable sur l'ensemble du séjour .
2026-07-02 • via Nuitee
M
Marco • couple • it
7
Prima volta a Lisbona
Pros:

Hotel decentrato rispetto al centro storico, ma comunque vicino a una fermata della metro, dalla quale si raggiunge comodamente il centro città.
Letto davvero davvero comodo, dove riposarsi dopo un’intensa giornata alla scoperta di Lisbona.
Staff disponibile 24/24 e molto gentile.

Cons:

La camera che ci è stata assegnata era piccola, nonostante sulla prenotazione fosse indicata una metratura di 18m2.
Colazione poco varia. C’erano poche scelte sia di dolce che di salato. Qualche prodotto in più l’avremmo sicuramente apprezzato.
Abbiamo avuto un problema con il bagno, ma non è stato risolto nonostante l’abbiamo segnalato subito. Pulizia non perfetta: in alcuni punti la polvere si vedeva eccome.

2026-07-02 • via Nuitee
D
Dina • solo_traveller • de
7
Pros:

Freindly stuff, breakfast okay. Easy to get around with an Uber. Nice area, not touristy, gives a good city feeling. All in all okay

Cons:

Tiny room, smelly bathroom, window view- a pipe and 4 walls

2026-07-02 • via Nuitee
A
antoniap • solo_traveller • ro
9
2026-07-02 • via Nuitee
A
anne • solo_traveller • ch
8
Perfectly fine hotel but make sure you get a room looking out with a decent window
Pros:

The location was perfect and the quality/price range was good. Staff was nice and the hotel is clean. I would recommend this hotel for someone traveling for work who doesn't need a wow effect.

Cons:

My only real issue is that the window in my small room which was supposed to look into what was called a "courtyard" was basically a wall and a draining or heating pipe. I would recommend to ask specifically for a room with a window looking out. Also no Wifi in my room....

2026-07-02 • via Nuitee
T
Turpin • couple • fr
10
2026-07-01 • via Nuitee
K
Karina • solo_traveller • pl
9
2026-07-01 • via Nuitee
M
Maren • solo_traveller • de
10
2026-06-30 • via Nuitee
J
JESUS • solo_traveller • es
8
2026-06-28 • via Nuitee
M
Mareike • couple • de
8
2026-06-28 • via Nuitee
E
Elisa • solo_traveller • it
8
Nice dog friendly hotel.
Pros:

Hotel is near metro Arroio. Calm street near many supermarkets. It has everything you need. Kind and professional staff. Its dog friendly. Nice breakfast. Comfortable bed and very clean!

Cons:

Dog rate is 15 euro per day + 100 euro deposit which will be refunded once you leave the hotel. I wish this was communicated before you book instead of during the check in.

2026-06-28 • via Nuitee
A
ANDRÉ • solo_traveller • br
10
Pros:

Atendimento, limpeza e localização.

2026-06-28 • via Nuitee
A
Astrid • solo_traveller • de
8
Pros:

Gute Lage, alles sehr praktisch. Metrostation nahe.

2026-06-28 • via Nuitee
M
Michelle • solo_traveller • gb
5
2026-06-28 • via Nuitee
A
Andras • family_with_children • hu
8
Family sightseeing in Lisbon - 2 nights
Pros:

Nice location, overall good accommodation. A/C was well adjustable, bathroom was spacious and well equipped. Staff were very helpful and professional. Breakfast variety not so good, but good quality.

Cons:

Very small rooms, even family room was tiny, we could hardly even open our suitcases.

2026-06-27 • via Nuitee
D
Dariusz • couple • pl
8
Cery friendly staff, very clean, close to a brewery and restaurants
Pros:

Good location, close to the metro station. Very friendly service at the reception.

Cons:

No view from the window. For a one-night stay, this isn't a big deal.

2026-06-26 • via Nuitee
L
Lytvynov • solo_traveller • ua
9
2026-06-26 • via Nuitee