East Asia Royale Hotel

Stayed one night slept well

Nice hotel

Tv didn't work at all when i get to the room. Air con not cold. No hot water none!!!! Breakfast buffet was terrible.
I had 1 more night already paid for and left anyway. Went to microtel.
Much better

Nice property for the price

Pleasant clean quiet A+

Property needs renovation. Bed and amenities needs to be updated.

I’ve stayed at this hotel multiple times. This time, I was assigned a room on the second floor. It was clean, and the air conditioning was nice and cold, which I appreciated. During every stay, the staff have always been helpful and genuinely great people.

The hotel is dated but still a decent place to stay. The location is excellent. They should consider replacing the towels, as the ones we had were quite worn and old. The TV is very small, but that wasn’t an issue since we didn’t use it. The lamps are outdated, adding to the overall dated feel of the room. Cleanliness could be improve. it was a bit dusty. However, the WiFi and air conditioning were good.

Great staff, quiet and comfortable bed. The mini fridge has a list of cold beverages on it - but apparently are no longer stocked

Friendly staff, comfortable room, good breakfast buffet.

It was a great stay!

Staff was extremely friendly and helpful.

Food was pretty good, staff was nice, hotel was clean, the hotel just has an insect problem.

Great customer service!

This hotel had great service, and the breakfast each morning was great! But, as far as the rooms… terrible! Bugs, drain was always clogged,,And the hallways didn’t have air conditioning! I’ll never stay here again!

Icebox was broken & had to be replaced

The front desk staff were amazing. Check-in was a breeze. The young lady was super professional and helped me with all my questions. Check-out was also super smooth. The only thing that I did not like was the breakfast food was cold, like really cold. I read this in previous reviews and thought that they would have corrected this problem. The only way to get hot food is to make your own toast and order an omelette.

The only thing that I did not like was the waiters at breakfast kept flirting with my daughters during their breakfast. Both girls are teenagers and it made them very very uncomfortable. I understand they might be trying to be friendly, but it should not get to the point of making the guests uncomfortable.

This is one of the best hotels in GenSan. Excellent value and easy walk to shopping and restaurants. Highly recommended !!

Room was not clean, just a little more attention to the cleanliness but the hotel undergoing some renovations but the staff were very helpful and attentive.