Zanrock MicroHotel

Hotels
Independent
6.8 (22 reviews)
Tiongson St, General Santos, 9500 , General Santos , PH

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Free breakfast
Free self parking
Airport transportation - pickup (surcharge)
Free cooked-to-order breakfast

Review Highlights

Cons:
Television not working
Poor staff responsiveness

Categories

Cleanliness
5.16
The television was not working, and the staff's response was unsatisfactory.
Service
7.63
Staff was somewhat responsive but ultimately did not resolve issues.
Location
7.17
The location is convenient, typical for hotels of this rating.
Room Quality
7.12
Standard quality for this hotel tier.
Amenities
7.15
Standard amenities provided, typical for this hotel category.
Value for Money
6.11
The overall value does not meet expectations given the experience.
Food and Beverage
7.16
Standard quality for food and beverage considering the hotel tier.
Overall Experience
6.93
The overall experience fell short due to unresolved issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:47

Property Description

Convenient Amenities and Services
Stay connected with complimentary wireless internet and enjoy assistance from the concierge.

Dining Experience
Indulge in delicious meals at Orlando's Cafe and start your day with a complimentary cooked-to-order breakfast.

Featured Amenities
Take advantage of dry cleaning services, a 24-hour front desk, and luggage storage. Don't miss the roundtrip airport shuttle for a surcharge and free self-parking.

Experience comfort and convenience at Zanrock MicroHotel - book your stay now!

Important information:

  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

6.8
Based on 22 reviews
Cleanliness: 5.16
Service: 7.63
Location: 7.17
Room Quality: 7.12
Amenities: 7.15
Value for Money: 6.11
Food and Beverage: 7.16
Overall Experience: 6.93
Y
YOSHIAKI
4
Pros:

テレビが映らない スタッフに対応してもらおうと頼んだら後でと言って最後までテレビが見れなかった

2025-06-15 via Nuitee
N
Nelson
4
Pros:

Easy check in and out. The shower was broken, tv was small. The refrigerator didn’t work. Everything looked old with wear and tear. The lighting in bathroom was bad. It wasn’t worth the money. I have been in better places for half that price.
The two best things about the place was the comfort of the bed I would give it two thumbs up and the place was clean.

2025-05-29 via Nuitee
M
Michael
8
Confused about breakfast
Pros:

Was in town for a wedding, the stay was good. Confused about morning breakfast, when I filled out what I wanted, the clerk said I get 2 of everything, one for me and one for my wife. Next morning, we split one breakfast.

2025-03-22 via Nuitee
J
Junalie partner
4
Pros:

They need to fix the bathroom. It was terrible. The shower holder was broken. I had to hold the shower spray at all times every time I use it.. Cobwebs seen on the water heater. The bathroom floor was leaking. The bathtub faucet was loose. Bathtub got clogged the longer you take a shower. Air condition has no aircon grille.

2024-06-28 via Nuitee
R
Reacy family
2
Pros:

toilet flush not working, tv not working, fridge not working, torn sheets.

2024-06-13 via Nuitee
S
Sean
10
Pros:

Awesome

2024-02-02 via Nuitee
V
Victoria
4
Familietur
Pros:

En enkel overnatting på vei til flyplassen. Sengen var god og personalet var hjelpsom. Hotellet er helt nedslitt og rengjøreingen en katastrofe.

2023-08-14 via Nuitee
W
William
6
Frustration
Pros:

Dirty confort room. Aircon is not cool enough. No internet.

2023-05-15 via Nuitee
K
Karl
8
Pros:

Everything is smooth and easy. Just how I expected.

2022-02-01 via Nuitee
G
gabriel
2
FYI Please give action
Pros:

I love the room, it was nice, unfortunately Toilet clogged, Room floor was full of water, toilet drainage clogged

2019-12-01 via Nuitee
V
Verified traveler partner
10
Pros:

I like the airconditioning. Cute space

2019-10-20 via Nuitee
G
Gaac
8
Zanrock hotel experience...
Pros:

The environment or hotel itself was okay...but as you ebter the room there a weird smell. It maybe be coming from the aircon drain...if not, then something else causes it; and it was there all through our 3 days and 2 nights stay.

2019-04-08 via Nuitee
V
Verified traveler partner
6
Pros:

The bathrooms are full of mould and dirty. The fridge does not keep things cold. The aircon is very noisy. The staff are really good its a pity the place is not in better condition.

2019-03-11 via Nuitee
R
Remelyn
4
The place need a make over! Too old and dingy
Pros:

This hotel need a major renovation. The room is small and old, especially the floorings, the faucet the towel holder the bathtub and the showers, they need to be changed as they are old and needed to be cleaned. There are small cockroaches and ants on the floor coming from the corners of the wall. They should fix the place.

2019-01-31 via Nuitee
E
evan
10
nice hotel
Pros:

nice stay. coming back soon. with a nice staff. good restaurant and bar. with videoke package.

2018-08-31 via Nuitee
C
Cheryl
8
Clean and comfortable
Pros:

A nice clean hotel

2018-03-11 via Nuitee
A
Andrew
10
Local hotel
Pros:

The location for me is good since it's close to my woman family. Lots of tricycle taxi travel in front. Bar and food no complaints. Room size is just okay. Only 2 seasons here, Hot and super Hot! Other restaurants are close bye.

2018-03-05 via Nuitee
A
Analiza
8
Meget godt til prisen.
Pros:

Vi overnattede der i en nat i forbindelse af et familiebesøg i byen. Værelset var ikke så stort, men der var rent og der var det der skal være. Meget venligt og hjælpsomt personale.

2018-02-04 via Nuitee
V
Verified traveler
8
Good
Pros:

Overall stay was good. Clean environment and service is fine.

2017-12-02 via Nuitee
R
Ron Stanley
10
Clean and Comfy
Pros:

Great Breakfast. Comfortable room accommodation. Bath Tub is a Plus!

2016-11-02 via Nuitee