DoubleTree by Hilton Santiago Kennedy, Chile

Hotels
•
Doubletree by Hilton
8.7 (3704 reviews)
Avenida Presidente Kennedy 4422, Vitacura , Santiago , CL
+56 2 2487 5001

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable room
Good amenities
Cons:
Bathroom cleanliness issues
Noise disturbances
Staffing shortages at breakfast

Categories

Cleanliness
8.48
Some guests mentioned issues with bathroom cleanliness and sounds in the beds.
Service
9.05
The staff was mentioned positively for their attentiveness and willingness to assist.
Location
9.09
Many guests praised the location as excellent and convenient.
Room Quality
8.64
The rooms were generally comfortable but some reported issues like noise.
Amenities
8.57
Amenities like the spa and rooftop bar received positive feedback.
Value for Money
8.53
The value is decent for the location and amenities offered.
Food and Beverage
8.38
Breakfast was generally appreciated, though some noted staff shortages.
Overall Experience
8.85
Overall, guests had a positive experience, despite some isolated issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 00:54

Property Description

Luxurious Accommodation in Vitacura District
Located in the upscale Vitacura district, DoubleTree by Hilton Santiago Kennedy, Chile offers a luxurious stay with free WiFi throughout the property. Guests can unwind in the outdoor pool or stay active in the fitness centre.

Comfortable and Well-Equipped Rooms
The rooms at DoubleTree by Hilton Santiago Kennedy, Chile feature modern amenities including a flat-screen TV, minibar, and coffee machine. Guests can enjoy city or city and mountain views from the comfort of their room.

Convenient Services and Facilities
Indulge in a complimentary breakfast, with the option for room service. The hotel also offers a 24-hour front desk, tour desk, and the convenience of airport shuttle services. Paid private parking is available with prior reservation.

Experience luxury and convenience at DoubleTree by Hilton Santiago Kennedy, Chile.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 3704 reviews
Cleanliness: 8.48
Service: 9.05
Location: 9.09
Room Quality: 8.64
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.38
Overall Experience: 8.85
C
Clara • couple • cl
5
2026-10-31 • via Nuitee
A
Alejandro • solo_traveller • ar
8
Muy buena ubicación y atención del personal.
Pros:

Muy buena ubicación y atención del personal.

Cons:

La limpieza no fue la mejor, tuve que reclamar toallas y el restaurante, muy buena atención pero bastante acotado.

2026-10-30 • via Nuitee
T
Telma ferraracio • extended_group • br
10
Foi excelente
Pros:

Tudo

Cons:

Nada

2026-10-30 • via Nuitee
V
viviana • couple • cl
10
2026-10-29 • via Nuitee
P
Pia • family_with_children • cl
4
Lamentable
Pros:

Había ido anteriormente y muy bien

Cons:

La aislacion de las piezas. No puede ser que sea un hotel bien valorado y que vaya con mi hija y en la pieza de al lado a las 05:00 de la mañana nos despierten por la cama crujiendo y una pareja en relaciones sexuales.
Nunca más! Muy lamentable que tenga tan mala aislacion.

2026-10-29 • via Nuitee
A
Aceiton • family_with_children • cl
10
2026-10-26 • via Nuitee
P
Pardo Gallardo • extended_group • cl
5
Buen apero esperaba más
Pros:

Ubicación. Y vista

Cons:

Piscina. Jacuzzi spa

2026-10-26 • via Nuitee
M
Mario • solo_traveller • cl
10
2026-10-24 • via Nuitee
M
Mirna • solo_traveller • py
10
I always stay here when I’m in Santiago; I love it. Everything was perfect.
2026-10-24 • via Nuitee
M
Mirna • couple • py
10
I always stay here when I’m in Santiago; I love it. Everything was perfect.
2026-10-24 • via Nuitee
S
SEBASTIAN • couple • cl
2
Todo ha empeorado en el hotel: servicio y habitaciones sin mantener
Pros:

Ha empeorado mucho con los años, la habitación tenia problemas de mantencion: puertas, duchas funcionaban mal

Cons:

Pesimo el servicio, no tenian La información completa y no nos informaron todo lo relativo al pago. Por años siempre le quede aca cuando venia a Chile pero no lo volvere a hacer

2026-10-20 • via Nuitee
M
Maria Ignacia • couple • cl
5
buen servicio, mala instalación
Pros:

El desayuno maravilloso, las almohadas, el servicio del personal.

Cons:

La puerta del baño no cerraba, cuando uno viaja en pareja, lo mínimo es que la puerta del baño cierre. No debería ser mampara. Tampoco me gustó que la luz prendiera con sensor, porque nos despertábamos cuando uno de los dos iba al baño.

2026-10-19 • via Nuitee
J
john • couple • au
9
Pros:

Nice area. Close to restaurants and a major shopping centre.

2026-10-15 • via Nuitee
A
Akash • extended_group • in
10
2026-10-15 • via Nuitee
M
María Carolina • solo_traveller • cl
8
Pros:

No puedo opinar como estuvo la estadía, ya que la reserva fue hecha por mi, pero para una clienta nuestra muy importante

2026-10-14 • via Nuitee
F
Fernando • family_with_children • cl
8
Pros:

el desayuno

2026-10-14 • via Nuitee
I
Ivonne • solo_traveller • cl
10
Espléndida
Pros:

La cama

2026-10-14 • via Nuitee
K
Karina • solo_traveller • cl
8
2026-10-14 • via Nuitee
P
Patricio • couple • cl
8
Buen hotel
Pros:

Buen hotel

Cons:

Nada

2026-10-14 • via Nuitee
J
Javier • solo_traveller • py
8
2026-10-13 • via Nuitee