Best Western Plus West Retford Hotel

Hotels
Best Western Plus
8.3 (1603 reviews)
24 North Road , Retford , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Outdated rooms
Service inconsistencies

Categories

Cleanliness
7.95
Many reviewers noted clean rooms but also mentioned some issues with maintenance.
Service
8.45
Generally positive feedback on staff friendliness and efficiency, but one negative experience reported.
Location
8.95
Repeatedly praised for its convenience and proximity to attractions.
Room Quality
7.95
Room quality generally good, though some have flagged outdated aspects.
Amenities
8.45
Amenities were satisfactory, though there were mentions of improvements needed.
Value for Money
8.45
Value for money rated positively, appreciated by many guests.
Food and Beverage
7.95
Generous options but noted some issues with quality and service speed.
Overall Experience
8.25
Mixed experiences, with many positive notes but some disappointments raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:38

Property Description

Historic Manor House in Retford
Best Western Plus West Retford Hotel offers a charming stay in an 18th-century manor house surrounded by beautifully landscaped gardens.

Luxurious Dining and Relaxation
Indulge in a drink at the elegant Chatsworth Bar and savor delicious meals at the Orangery Restaurant, known for its traditional and innovative dishes.

Versatile Event Spaces
Featuring a magnificent ballroom from 1851 and 6 meeting rooms, the hotel is perfect for business events, weddings, or leisure getaways.

Experience the elegance and convenience of Best Western Plus West Retford Hotel. Book now for a delightful stay.

Important information:

The property does not offer inclusive dinner rates, this can be purchased directly in the bar/restaurant. It is advised to pre book a table in the restaurant prior to arrival. Christmas Day no evening meal is available only a Buffet will be served, bookable and payable locally. Hotel may have a function or a wedding during you stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 1603 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.25
M
Morley couple gb
9
Pros:

Nice nights stay thanks

2026-03-21 via Nuitee
G
Gill solo_traveller gb
10
2026-03-21 via Nuitee
D
Donna solo_traveller gb
9
Great hotel , convenient location, food and service great .
Pros:

Great location , nice big room, lovely staff

Cons:

Bed in this particular room a bit hard .

2026-03-21 via Nuitee
C
claire couple gb
9
2026-03-20 via Nuitee
M
Matthew solo_traveller gb
9
2026-03-18 via Nuitee
E
Emma solo_traveller gb
9
2026-03-16 via Nuitee
R
Robert couple gb
8
great staff especially the receptionist who checked us in
Pros:

We liked the ambiance in the hotel

Cons:

The bathroom sink and shower were very slow draining

2026-03-12 via Nuitee
M
Miklos solo_traveller gb
10
Pros:

Staff are friendly, breakfast is great.

Cons:

Nothing

2026-03-10 via Nuitee
G
Georgi solo_traveller gb
10
2026-03-10 via Nuitee
S
Sue family_with_children gb
10
Excellent value for money, fabulous breakfast options and housekeeping staff exemplary.
Pros:

Room spotless, plenty of hot water and the breakfast superb , especially the hot breakfasts made to order. The poached eggs were done to perfection every time and the eggs royale were fantastic.

Cons:

Beds a little hard but still slept relatively well. The cold continental selection at breakfast could have been replenished as croissants were sparse by 9.30.

2026-03-09 via Nuitee
D
Danny couple gb
10
2026-03-09 via Nuitee
V
Victoria couple gb
9
Lovely place to stay but wouldn’t eat there again on an evening
Pros:

The style and location

Cons:

Evening meal wasn’t great

2026-03-09 via Nuitee
L
Lee couple gb
8
2026-03-09 via Nuitee
J
Jarvis solo_traveller gb
2
Disappointing
Pros:

The location

Cons:

The bathroom was poor, the toilet flush didn't work properly, the shower gel dispenser did not work and the shower head didn't work either. The mattress was also old and uncomfortable. When I reported this to reception I got a platitude but no action or apology!

2026-03-08 via Nuitee
T
Tracey solo_traveller gb
10
Just an overnight stay for work but will definitely be booking again
Pros:

Love this place ..beautiful inside & outside ..xx

2026-03-07 via Nuitee
G
gillian couple gb
8
Lovely staff and great food.
Pros:

We’ve stayed here before and rebooked as we found it great value for money and really lovely.

Cons:

The heat in our room was unbearable. There was no way to switch off the radiator, and as we were on the ground floor we couldn’t open the window far.

2026-03-06 via Nuitee
D
Donna solo_traveller gb
8
Pros:

Lovely big clean room . Nice food served in the room although desert was not so good, good parking

Cons:

Price increase , missing items . Food nice but dessert a choc brownie was rock hard and gave up trying to eat it . Missing water in the room

2026-03-06 via Nuitee
K
Kimberly solo_traveller gb
8
2026-03-05 via Nuitee
J
John family_with_children gb
9
Good place
Pros:

Breakfast was good, location was pretty good, but Redford is not large

2026-03-04 via Nuitee
L
Lisa solo_traveller gb
8
Expect better from a best western ....
Pros:

Staff (Caroline) lovely lady really helpful, found smarties on the carpet which I wasn't happy about as I paid extra to upgrade on arrival...pillows and mattress awful, had full breakfast only had a few bites obviously precooked and kept warm but a good continental selection, I don't normally write reviews but expect better from a best western ....

Cons:

Staff (Caroline) lovely lady really helpful, found smarties on the carpet which I wasn't happy about as I paid extra to upgrade on arrival...pillows and mattress awful, had full breakfast only had a few bites obviously precooked and kept warm but a good continental selection, I don't normally write reviews but expect better from a best western ....

2026-03-02 via Nuitee