West Retford Hotel, BW Signature Collection

Hotels
BW Signature Collection by Best Western
8.3 (1750 reviews)
24 North Road , Retford , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Outdated rooms
Service inconsistencies

Categories

Cleanliness
7.95
Many reviewers noted clean rooms but also mentioned some issues with maintenance.
Service
8.45
Generally positive feedback on staff friendliness and efficiency, but one negative experience reported.
Location
8.95
Repeatedly praised for its convenience and proximity to attractions.
Room Quality
7.95
Room quality generally good, though some have flagged outdated aspects.
Amenities
8.45
Amenities were satisfactory, though there were mentions of improvements needed.
Value for Money
8.45
Value for money rated positively, appreciated by many guests.
Food and Beverage
7.95
Generous options but noted some issues with quality and service speed.
Overall Experience
8.25
Mixed experiences, with many positive notes but some disappointments raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:38

Property Description

Historic Manor House in Retford
Best Western Plus West Retford Hotel offers a charming stay in an 18th-century manor house surrounded by beautifully landscaped gardens.

Luxurious Dining and Relaxation
Indulge in a drink at the elegant Chatsworth Bar and savor delicious meals at the Orangery Restaurant, known for its traditional and innovative dishes.

Versatile Event Spaces
Featuring a magnificent ballroom from 1851 and 6 meeting rooms, the hotel is perfect for business events, weddings, or leisure getaways.

Experience the elegance and convenience of Best Western Plus West Retford Hotel. Book now for a delightful stay.

Important information:

The property does not offer inclusive dinner rates, this can be purchased directly in the bar/restaurant. It is advised to pre book a table in the restaurant prior to arrival. Christmas Day no evening meal is available only a Buffet will be served, bookable and payable locally. Hotel may have a function or a wedding during you stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 1750 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.25
D
Debs solo_traveller gb
10
Main place to.sayml
Pros:

Easy to find ...friendly staff ..rooms lovely and clean .
Stay here every time I come to Retford.

2026-07-23 via Nuitee
R
Richard solo_traveller gb
10
2026-07-22 via Nuitee
O
Ottie M solo_traveller gb
10
Perfect place
Pros:

The environment was perfect

Cons:

The food the tomatoes tasted raw.

2026-07-22 via Nuitee
A
Anna solo_traveller gb
6
Pros:

The grounds around the hotel are beautiful.

Cons:

The hotel rooms are dated. The bed was uncomfortable. I wasn't impressed. For the money I paid, I was disappointed.

2026-07-21 via Nuitee
A
Anna solo_traveller gb
6
Pros:

The grounds are beautiful. The breakfast was good.

Cons:

The rooms are very dated. There was no socket near the bed for my CPap machine, which caused me a problem. The bed was not particularly comfortable. Expected more for the price!

2026-07-21 via Nuitee
N
Nigel solo_traveller gb
7
Pros:

Nice spacious room, plenty of parking.

Cons:

Wanted us to pay an extra £20 to be able to checkin at 12noon rather than the 2pm arrival time, which to aligns the hotel with the likes of Ryanair, and we were attending a funeral and the wake was being held in the hotel. Plus we would have had lunch there. Instead it was cheaper to drive into central Retford park at a pay and display and have lunch than pay the extra £20.
We also had dinner in the hotel later on which wasn't really up to standard.

2026-07-20 via Nuitee
M
michelle solo_traveller gb
10
Hotel idol for walking to Retford
Pros:

Lovely hotel very comfortable beds & spotless, staff very helpful plenty of parking spaces

Cons:

Only downside is no lift for Frist floor but did not put us off

2026-07-19 via Nuitee
T
Terence couple gb
8
2026-07-19 via Nuitee
M
Malcolm solo_traveller gb
10
2026-07-19 via Nuitee
A
anne extended_group gb
9
Peaceful getaway near centre of interesting and pretty small market town.
Pros:

Lovely gracious hotel, plenty of parking, very close to market place centre of Retford which is a very interesting and pretty little town! Plenty of places to eat / shop. Hotel dinner was excellent.

Cons:

Really no issues; all good thanks.

2026-07-18 via Nuitee
H
Helen couple us
10
Great location to walk to Morrisons and bowls club for the funeral wake !
Pros:

Used to live in Retford , was flying over from USA and cousin recommended west Retford as we came for a funeral ! Very welcoming , comfortable and friendly! Excellent power shower and toiletries included! Loved the bed too !

Cons:

Nothing to report

2026-07-18 via Nuitee
R
Ruth solo_traveller za
8
2026-07-16 via Nuitee
K
Kieran extended_group gb
8
2026-07-15 via Nuitee
M
Martin couple gb
10
2026-07-15 via Nuitee
S
Steven solo_traveller gb
9
Generally a great place to stay, but I’ll go for salmon and poached egg for breakfast next time!
Pros:

The hotel was slightly dated, however the room was a great size and relatively cool, on a hot night.

Cons:

The cooked breakfast was the poorest part. I suspect it had a precooked and waited in the kitchen for a couple of hours and it was still very greasy.

2026-07-14 via Nuitee
L
Linda couple gb
8
Pros:

Nice room & bathroom but perhaps overall hotel decor a little tired but this did not detract from comfortable stay. There are very nice gardens and we enjoyed a light lunch and drink under shade there as arrived a little early for check in - most welcome in extreme heat of the day.
Breakfast on first day was omelette Arnold Bennet - a real treat.

Cons:

Nothing really but disappointed that the served breakfast menu, in addition to the continental buffet, was not available on our second day (Sunday) although the buffet hot food was fine, it was much more limited.

2026-07-14 via Nuitee
M
Matthew solo_traveller gb
8
Pros:

The hotel is in a good position, close to the town and with easy access to the A1. It has extensive gardens and a lovely terrace at the back. Good bar and restaurant with friendly staff and a varied menu. The room was large and comfortable and the bathroom was also a good size with a bath.

Cons:

Nothing that I can think of.

2026-07-13 via Nuitee
T
Trevor solo_traveller gb
10
Perfection
Pros:

There is nothing to dislike about the Best Western Hotel, every thing was just perfect.

Cons:

Norhing

2026-07-12 via Nuitee
M
Muriel solo_traveller gb
7
Pros:

Walkable to town

Cons:

Rooms too hot and not able to open windows. Fan was provided .

2026-07-11 via Nuitee
J
Jennifer family_with_children gb
8
2026-07-10 via Nuitee