Best Western The Rose & Crown Hotel

Hotels
Best Western
8 (2102 reviews)
East Street , Colchester , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Family rooms
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Charming atmosphere
Cons:
Noisy room
Cold bar area

Categories

Cleanliness
7.75
The room was clean and warm, but some rooms may be noisy.
Service
8.75
Staff were friendly, professional, and attentive throughout the stay.
Location
7.75
Handy location but a little difficult to find entrance to car park.
Room Quality
7.75
Rooms were comfortable, though one faced a main road resulting in noise.
Amenities
7.75
Despite the old building, amenities were satisfactory.
Value for Money
7.75
Basic benefits for the overall price paid.
Food and Beverage
8.75
Food was delicious with a great selection, especially during celebrations.
Overall Experience
7.75
The entire stay was a total pleasure with a lovely atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:02

Property Description

Historic Charm Meets Modern Comforts

Charming Accommodations: Experience a blend of history and modernity in our rooms, featuring oak beams and contemporary amenities like free Wi-Fi and flat-screen TVs.

Gastronomic Delights: Indulge in home-produced meals made from seasonal ingredients at our hotel restaurant and Tudor Bar with cozy log fires.

Convenient Amenities: Enjoy a hearty breakfast daily and unwind at the bar open from 5.30PM to 10.30PM, perfect for relaxing after a day of exploring Colchester.

Ready to immerse yourself in the historic charm of Colchester? Book your stay at Best Western Rose and Crown Hotel now!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for £20 per person per night when using an existing bed.
    People 2 years old and over stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2102 reviews
Cleanliness: 7.75
Service: 8.75
Location: 7.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 7.75
N
Neil couple au
10
For visiting tourists this was exactly as described and shown in the Booking’s listing for this property. The lack of a
Pros:

LOTS Of character and features due to its age and yet the facilities were modern and functional.

2026-03-19 via Nuitee
C
Cat couple gb
8
2026-03-19 via Nuitee
W
Warren solo_traveller gb
7
Would use again for convenience.
Pros:

Nice friendly staff with location was convenient for my visit.

Cons:

Room backed onto train track which could hear until late & started early.
No option of food being served in the evening.

2026-03-19 via Nuitee
B
Barb solo_traveller gb
9
Exactly as I would’ve wished.
Pros:

Convenient and has everything you need for working in Colchester.

2026-03-17 via Nuitee
N
Northener70 Friends getaway
10
Great night
Pros:

Marks performance was excellent, we enjoyed it last year so decided to come this year with a few more friends. The food was lovely, the staff are really friendly. We had to change our rooms because of work being done, but we were compensated. We will definitely attend another tribute.

2026-03-16 via Tripadvisor
D
Dawn couple gb
8
Comfortable rooms friendly staff good amenities and reasonably priced
Pros:

The property was a relaxing and the bed was very comfortable the touches like shampoo soaps tea and coffee was very welcomed

Cons:

No real negatives my only thing for future is you need to update your tvs to smart tvs so Netflix etc can be watched

2026-03-15 via Nuitee
S
Steve couple gb
9
Pros:

Peaceful stay in a busy location.

2026-03-12 via Nuitee
B
Barb solo_traveller gb
8
Really good place to stay if you’re working in town and you need somewhere you can walk in and out easily and leave your
Pros:

It was exactly what I wanted perfectly good for working in Colchester.

Cons:

Everything was fine.

2026-03-12 via Nuitee
R
Renny couple gb
7
2026-03-12 via Nuitee
P
Paul couple gb
10
Pros:

Olde Worlde hotel very comfortable and welcoming.

2026-03-12 via Nuitee
B
Brigitte solo_traveller ch
10
Ich würde wieder hierher kommen!
Pros:

Alles

Cons:

Nichts

2026-03-10 via Nuitee
B
brian family_with_children gb
8
Pros:

room comfortablem breakfast was vwey good

2026-03-10 via Nuitee
S
Smith solo_traveller gb
8
2026-03-08 via Nuitee
L
Lee solo_traveller gb
9
Warm, friendly pub with a lot of character in the rooms.
Pros:

Room was nice, lovely character in the pub / room. Staff very friendly with excellent customer service including the bar staff. Large Christmas party taking place, so room in the bar was limited for a short time but all left to eat, so quietened down.

Cons:

bathroom door was glass and opposite the window, so light was slightly annoying when trying to sleep (personal preference as very light sleeper) towel over the door worked ok

2026-03-06 via Nuitee
T
terri61382 Family
8
3 adults stay
Pros:

Stayed for 2 nights with my mom and sister. Booked family room with 3 beds, Room was totally unsuitable for our party, very dark poor lighting (proberly good as there was a years worth of dust down the back of the beds), only had a bath and a shower attachment with no screen or curtain. Bathroom floor sloped away, with steps into the toilet area. My mom is in her mid 70s partially sighted and my sister in her 50s with some mobility issues. Staff were very accomadating and agreed to move our room. End in room 222. Much better lighting , but only had 2 beds, so my sister and i had to share like we were kids again. Again both my sister and mom were unable to use the shower over the bath as there were no grap rails to help get in or out. Even as someone perfectly able bodied i had to steady myself with the sink. This room was in the modern side of the hotel and was much cleaner than the 1st.
Car park was very small, luckily we found a space although spaces were small for anything bigger than a small hatchback. I have a BMW M3 and struggled.
We ate breakfast in the hotel. Was ok, for a hotel breakfast and even dealt with my sister complicated requests.
Its a quirky hotel and proberly not suited for our needs.
The gentleman a reception on our 1st night who changed our room could not have been more helpful and really is a credit to the hotel.
As the 3 we would not stay here again as the facilities were not suitable, although if i travelled alone or with my husband i may look at stopping again.

2026-03-04 via Tripadvisor
C
Carmine couple gb
6
2026-03-03 via Nuitee
S
Sara couple gb
9
Pros:

Staff very helpful pleasant breakfast excellent

Cons:

No restaurant facilities in the evening

2026-03-02 via Nuitee
S
Sharon couple gb
9
A relaxing enjoyable 2 days
Pros:

Location
Nice building
History
Friendly staff
Free parking

2026-03-01 via Nuitee
H
HILARY couple gb
8
2026-02-28 via Nuitee
M
Martin couple gb
8
2026-02-24 via Nuitee