Best Western The Rose & Crown Hotel

Hotels
Best Western
8 (2158 reviews)
East Street , Colchester , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Room service
Family rooms
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Charming atmosphere
Cons:
Noisy room
Cold bar area

Categories

Cleanliness
7.75
The room was clean and warm, but some rooms may be noisy.
Service
8.75
Staff were friendly, professional, and attentive throughout the stay.
Location
7.75
Handy location but a little difficult to find entrance to car park.
Room Quality
7.75
Rooms were comfortable, though one faced a main road resulting in noise.
Amenities
7.75
Despite the old building, amenities were satisfactory.
Value for Money
7.75
Basic benefits for the overall price paid.
Food and Beverage
8.75
Food was delicious with a great selection, especially during celebrations.
Overall Experience
7.75
The entire stay was a total pleasure with a lovely atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:02

Property Description

Historic Charm Meets Modern Comforts

Charming Accommodations: Experience a blend of history and modernity in our rooms, featuring oak beams and contemporary amenities like free Wi-Fi and flat-screen TVs.

Gastronomic Delights: Indulge in home-produced meals made from seasonal ingredients at our hotel restaurant and Tudor Bar with cozy log fires.

Convenient Amenities: Enjoy a hearty breakfast daily and unwind at the bar open from 5.30PM to 10.30PM, perfect for relaxing after a day of exploring Colchester.

Ready to immerse yourself in the historic charm of Colchester? Book your stay at Best Western Rose and Crown Hotel now!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for £20 per person per night when using an existing bed.
    People 2 years old and over stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2158 reviews
Cleanliness: 7.75
Service: 8.75
Location: 7.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 7.75
T
Tom Ciesco solo_traveller gb
8
Lovely hotel
Pros:

Very friendly staff, clean room and a unique charming building

2026-05-15 via Nuitee
N
nicola couple gb
9
Pros:

Amazing room with comfortable bed

Cons:

Train noise but it didn't disturb sleep

2026-05-15 via Nuitee
S
Sue extended_group gb
8
2026-05-14 via Nuitee
G
Gabrielle extended_group gb
9
A comfortable stay in an interesting 14C period property with large, excellent breakfast.
Pros:

A beautiful 14C property with comfortable, clean room. Excellent breakfast and nice, old bar.

Cons:

Awkward getting in & out by car.

2026-05-14 via Nuitee
A
Alison couple gb
8
Convenient location at a good price
Pros:

Love this old hotel with parking , so no worries about the car

Cons:

The window wouldn’t open in our room and it was very stuffy , I wouldn’t want to stay in that room again

2026-05-10 via Nuitee
P
Polpitiye solo_traveller gb
6
2026-05-06 via Nuitee
D
Dave couple gb
4
Pros:

Nothing

Cons:

Everything

2026-05-05 via Nuitee
H
Houghton solo_traveller gb
8
2026-05-03 via Nuitee
C
Christian solo_traveller gb
9
Pros:

Charming place!

Cons:

N/A

2026-05-03 via Nuitee
M
Mark couple gb
8
2026-05-03 via Nuitee
J
Josette couple be
8
Pros:

The breakfast was excellent. and the staff very friendly
Good car park

2026-05-03 via Nuitee
L
Lee solo_traveller gb
7
2026-05-01 via Nuitee
L
Louise couple gb
6
Convenient location as at a wedding held there. Breakfast was nice. Staff friendly. But bedroom was a bit bland!
Pros:

Beautiful old building. Lovely staff

Cons:

Bed was uncomfortable, me and my husband both woke up feeling sore and stiff. Mattress was hard and bumpy.
Bedrooms lack any character and very sparse.

2026-04-26 via Nuitee
J
Jennifer solo_traveller gb
7
Not bad, not great
Pros:

15 minutes walk to the main part of the town centre
Friendly staff.
Comfortable bed and pillows.

Cons:

One member of staff working at breakfast. There were no plates to put food on when I went up to buffet. When we ordered cooked breakfast was told to make own toast, but there was no bread left. Asked for some more bread and plates. The bread wasnt brought out until after our cooked breakfast was served. Not the young man's fault as he was polite and friendly and trying to juggle everything by himself.
The bathroom seals around the floor were broken and dirty looking.

2026-04-26 via Nuitee
S
stewart solo_traveller gb
6
Pros:

Nothing no carling beer

Cons:

Not like web site photos

2026-04-26 via Nuitee
M
Matthias couple de
8
2026-04-24 via Nuitee
G
Gill couple gb
8
Lumpy pillows, but excellent location.
Pros:

We've stayed here many times, the location is excellent.
The breakfast was so good, a good buffet selection, and the English fry up was freshly cooked to order.
Happy to see the dungeons open down below, very interesting.

Cons:

Unfortunately the pillows were very lumpy, so not a great nights sleep.
Previously lunch, ie sandwiches were available, this was a few visits ago, this visit we had to go out for lunch. I believe they are looking into supplying lunch in the future.

2026-04-21 via Nuitee
A
Andrew couple gb
10
Would stay again. Great value and a nice place to stay.
Pros:

Friendly staff, clean, good value for moneh

Cons:

Breakfast was good but not great. A little overcooked!

2026-04-20 via Nuitee
M
Melanie solo_traveller gb
10
2026-04-19 via Nuitee
P
Paul couple gb
9
2026-04-17 via Nuitee