Best Western The Rose & Crown Hotel

Hotels
•
Best Western
8 (2231 reviews)
East Street , Colchester , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Charming atmosphere
Cons:
Noisy room
Cold bar area

Categories

Cleanliness
7.75
The room was clean and warm, but some rooms may be noisy.
Service
8.75
Staff were friendly, professional, and attentive throughout the stay.
Location
7.75
Handy location but a little difficult to find entrance to car park.
Room Quality
7.75
Rooms were comfortable, though one faced a main road resulting in noise.
Amenities
7.75
Despite the old building, amenities were satisfactory.
Value for Money
7.75
Basic benefits for the overall price paid.
Food and Beverage
8.75
Food was delicious with a great selection, especially during celebrations.
Overall Experience
7.75
The entire stay was a total pleasure with a lovely atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:02

Property Description

Historic Charm Meets Modern Comforts

Charming Accommodations: Experience a blend of history and modernity in our rooms, featuring oak beams and contemporary amenities like free Wi-Fi and flat-screen TVs.

Gastronomic Delights: Indulge in home-produced meals made from seasonal ingredients at our hotel restaurant and Tudor Bar with cozy log fires.

Convenient Amenities: Enjoy a hearty breakfast daily and unwind at the bar open from 5.30PM to 10.30PM, perfect for relaxing after a day of exploring Colchester.

Ready to immerse yourself in the historic charm of Colchester? Book your stay at Best Western Rose and Crown Hotel now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for £20 per person per night when using an existing bed.
    People 2 years old and over stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2231 reviews
Cleanliness: 7.75
Service: 8.75
Location: 7.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 7.75
E
Elisabeth • couple • nl
7
Ruime kamer in mooi oud gebouw, minder geslapen.
Pros:

Goede parkeerplek en mooi oud gebouw.

Cons:

Het bed is aan vervanging toe. Het raam kon slechts 10 cm open waardoor het binnen veel warmer was dan buiten.

2026-07-18 • via Nuitee
L
Lanzinger • solo_traveller • at
6
2026-07-18 • via Nuitee
M
Mark • solo_traveller • gb
8
Convenient and adequate
Pros:

Convenient

Cons:

A little tired but satisfactory

2026-07-18 • via Nuitee
M
Mark • solo_traveller • gb
9
A comfortable place to stay if you want to be in Colchester and use it as a base.
Pros:

Convenient

Cons:

Accommodation is a little tired

2026-07-18 • via Nuitee
S
Sarah • couple • gb
7
Great location, warm welcome, well equipped and good value for money
Pros:

Perfect location for our event at castle park. Lovely Tudor features and a warm welcome. Good breakfast and decent shower.

Cons:

Cheap uncomfortable mattress let it down but otherwise all good

2026-07-18 • via Nuitee
D
Daniel • solo_traveller • gb
10
2026-07-17 • via Nuitee
G
Gloria • family_with_children • gb
8
2026-07-17 • via Nuitee
A
Abhijit • family_with_children • fr
4
Do not go there in peak summer if you wish a comfortable sleep during the night.
Pros:

Bathroom was great. Breakfast was decent.

Cons:

Rooms were hot and the hotel could not provide even an extra fan when asked. The windows are openable only to an extent of 10% making the inside of the rooms like a boiler even when the outside was pleasant.
The strangest part was that, we were 3 persons in the room, the room was almost 25 sq meter and only one table fan was provided which was insufficient. Even when requested for an extra fan, it was rejected. we even thought of sleeping in the toilet which was strangely comfortable and cooler. No aircon was strange in today's date.

2026-07-17 • via Nuitee
R
Raj • extended_group • gb
6
OK could be better
Pros:

Good location great bar service excellent bar staff!

Cons:

Poor breakfast service confused order and took a long time!! Needs better organisation!

2026-07-16 • via Nuitee
J
John • solo_traveller • nl
9
Colchester (Roadtrip UK) juli 2026
Pros:

Het is een 600 jaar oud gebouw (van oorsprong herberg) met krakende trappen en vloeren. En hier/daar ongelijk. Maar het heeft charme !
Kamers zijn modern ingericht; één mengkraan wastafel. Twee stoelen op de kamer. Goed bed. Eigen parkeerplaatsen (registreren bij receptie).
Loopafstand tot centrum. Leuke pub 10 min. Lopen.
Goed ontbijt. Continentaal en Engels ontbijt samenstellen naar keuze. Vriendelijk personeel.

Cons:

Voor ons geen probleem, maar je moet goed ter been zijn. Trappen en treden. Er is ook een klein bijgebouw; wellicht kun je vragen voor begane grond.
Wij hadden een kamer (211) aan de parkeerplaats kant. Bij de keuken staat n airco aan. Geeft wel geluidoverlast tot laat (hete zomer 2026). Maar ondanks dit tevreden verblijf ! Ik zou weer boeken.

2026-07-16 • via Nuitee
B
brenda • solo_traveller • gb
10
Pros:

freindly clean love the old style builing

Cons:

no aircon

2026-07-15 • via Nuitee
G
Gary • couple • gb
5
Adequate and rather disappointing
Pros:

Extremely characterful property with lots of history, ideally located close to town. Reception staff were friendly and helpful. More than enough parking available.

Cons:

Rooms are small and very basically / poorly equipped. An example is that there are glass panels in the bathroom door that are clear and do not offer privacy. There were also no curtains on the bathroom window so no way to block out light and support sleep. Beds not brilliantly comfortable with thin mattress and small pillows. Room was tired, dusty and not visibly clean. Restaurant staff at breakfast spoke little to no English so did not understand simple requests despite being asked three times, once even if they were sure they understood to which they replied yes but orders were missed and incorrectly completed. When food did arrive it was adequate although the buffet was poorly stocked and had to ask for basics as there were no plates / bowls available.

2026-07-15 • via Nuitee
L
Lucy • extended_group • gb
6
Exiting to stay in such a historic building, some forethought by those running the hotel for example , airing the room ,
Pros:

Beautiful, well preserved for age and lots of original features maintained

Cons:

It has been very hot of late and our room could only be described as a sweat box .it was cooler outside, cooler in the corridors . In fact cooler everywhere else in the hotel but our room. It was a very uncomfortable night .

2026-07-14 • via Nuitee
M
Marianne • extended_group • se
9
2026-07-14 • via Nuitee
J
Jojo • couple • gb
5
Convenient location. Good restaurant - Portuguese (Goan)
Pros:

Location. Restaurant. Lovely staff. Clean.

Cons:

Room was tired and dated. Window wouldn't remain open. No AC. Mattress was too small for the bed base resulting in knocking my shins; in my opinion, the mattress is not suitable for 2 people. Outside area needed a good clean and tidy. Breakfast was too expensive @£16 pp. so gave it a miss.

2026-07-12 • via Nuitee
D
Deborah • couple • gb
8
Pros:

The room was lovely and very comfortable. Big bathroom and very clean

Cons:

The food was a Portuguese menu and very limited and although cooked well, not much choice and not that tasty. Could have done with an alternative even if it was only bar snack food/chips etc as we didn’t want a full meal but needed something small to eat so struggled to find anything. The restaurant was empty too which I think may have reflected this. Very niche menu.

2026-07-12 • via Nuitee
M
Melissa • couple • gb
8
A relaxing break in such an interesting and historical building.
Pros:

The friendly helpful staff.
The evening meals were outstanding.

Cons:

The bath was very slippery.

2026-07-11 • via Nuitee
D
Denise • couple • gb
8
Brilllant staff, lovely hotel but a bit out the way from central Colchester
Pros:

Beautiful property and the staff were wonderful… a real credit to the hotel

Cons:

Bed wasn’t particularly comfortable and the hotel is slightly further away from castle park than we thought

2026-07-11 • via Nuitee
B
Brian • solo_traveller • za
8
Pros:

Location. Staff. Food. History of hotel.

Cons:

All good

2026-07-09 • via Nuitee
B
Bridie • solo_traveller • ie
7
Pros:

Sian on reception was a pure gem. Went above and beyond to accommodate us. We arrived early having travelled from Ireland up at 5am. She gave us cold bottles of water and took our luggage. Gave us directions where to go etc. We felt very welcome. Thank you Sian

Cons:

The unexpected heat wave. No fridge to put a bottle of water. The pillows could have been better. There was a fan available but not great

2026-07-08 • via Nuitee