Best Western White House Hotel

Hotels
•
Best Western
7.3 (4276 reviews)
27-31 Upton Road , Watford , gb

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable pricing
Cons:
Cleanliness issues
Poor room quality
Limited amenities

Categories

Cleanliness
6.8
Several reviews mentioned cleanliness issues, including filthy rooms and mould in bathrooms.
Service
8.3
Staff were noted as friendly and professional in most reviews.
Location
8.8
Consistently highlighted as a positive aspect with great convenience.
Room Quality
6.8
Multiple comments regarding poor room conditions including uncomfortable beds and small sizes.
Amenities
6.3
Limited amenities mentioned and several comments about needing improvements.
Value for Money
7.3
Some positive sentiments regarding price but concerns about quality relative to cost.
Food and Beverage
6.3
Breakfast was criticized as mediocre and lacklustre.
Overall Experience
7.8
Mixed reviews led to a slightly higher overall sentiment despite concerns about cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:36

Property Description

Charming Town-House Hotel
Experience professional service and a warm welcome at Watford's only town-house hotel. Enjoy the convenience of a 24-hour front desk, limited car parking, and complimentary WiFi during your stay.

Convenient Location
Situated near the M1 and M25 motorways, the Best Western White House Hotel offers easy access to Wembley with excellent transport links. Explore the city with a short 15-minute drive to the Harry Potter Studios, or take a leisurely 15-minute walk to the Vicarage Road football stadium.

Comfort and Accessibility
Relax in well-appointed rooms and take advantage of the hotel's strategic location for both business and leisure travelers. Book now for a delightful stay at the Best Western White House Hotel.

Important information:

There is limited parking onsite which is on a first-come, first-served basis and cannot be reserved.

Please note a GBP 50 pre-authorization will be processed on arrival on top of the rate. This is to cover any incidentals or damages not restricted to noise disturbance / unauthorized party.

The hotel doesnt allow visitors in the bedrooms at any point of the stay, a non negotiable charge of £100 is applied if the policy is violated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 3 years old and over stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 4276 reviews
Cleanliness: 6.8
Service: 8.3
Location: 8.8
Room Quality: 6.8
Amenities: 6.3
Value for Money: 7.3
Food and Beverage: 6.3
Overall Experience: 7.8
M
Miranda Pereira • solo_traveller • gb
9
2026-07-18 • via Nuitee
P
Peter and Jill • solo_traveller • au
7
2026-07-18 • via Nuitee
K
Khurram • solo_traveller • pk
7
Pros:

The value for the price and the location.

Cons:

The rooms weren't sound proof and the noises from the corridors and other room doors could easily be heard. The parking was also hard to find when first arriving to the hotel.

2026-07-18 • via Nuitee
D
Diana • family_with_children • co
9
Great value. 15 to 20 minute walk to train station.
Pros:

Clean and kind staff

Cons:

It was boiling hot! But this is a problem in any property in UK. The fan was too small.

2026-07-18 • via Nuitee
M
Mark • solo_traveller • gb
10
2026-07-18 • via Nuitee
R
Robert • solo_traveller • gb
8
Pros:

Location and the hotel itself

Cons:

Price

2026-07-17 • via Nuitee
B
Benedek • couple • hu
7
Pros:

Jó elhelyezkedés, közel a vasútállomáshoz, kedves személyzet.

Cons:

Nincs légkondicionáló, sem hűtő. A szállás minőségéhez képest drága.

2026-07-17 • via Nuitee
R
Roberts • solo_traveller • au
10
Pros:

Checking in was very simple and easy staff were polite and happy. They were helpful when we asked for directions. And checking was a pleasure.

Cons:

We werent fussed on the buffet breakie

2026-07-17 • via Nuitee
O
Olivia • solo_traveller • gb
7
2026-07-17 • via Nuitee
L
Lex • solo_traveller • gb
9
Just what I neeeded
Pros:

Nice bath, needed that!

Cons:

Bit noisy, car allowed to idle in the car park for ages.

2026-07-17 • via Nuitee
J
Jacob • solo_traveller • gb
2
2026-07-16 • via Nuitee
C
Clark • solo_traveller • gb
9
2026-07-16 • via Nuitee
E
Eddie • solo_traveller • gb
3
Won’t stay again!
Pros:

General clean welcoming, Staff helpful

Cons:

Noise , someone decided to start a sports car in carpark at 2:30am outside my room continued to rev engine nearly 30mins and even when left carpark rev in road! I have early shift to start work 5am!

2026-07-16 • via Nuitee
O
Oliver • solo_traveller • gb
7
Safe & comfortable stay for solo traveller
Pros:

Staff accomodated request to not be near roadside. Good stay for a low price with easy check in and check out. Common areas are really nice for post work hangout or working if needed.

2026-07-15 • via Nuitee
A
AMAN • solo_traveller • ke
7
2026-07-15 • via Nuitee
T
Tuesday • solo_traveller • gb
6
Good if you're not physically disabled.
Pros:

The staff were lovely and very helpful. The location was good for commuting to Wembley. It was pretty quiet.

Cons:

The disabled facilities aren't great - the shower was on a slightly raised platform which wasn't wheelchair accessible and meant water just went all over the rest of the floor. There's also no seat in the shower. Best Western are also breaching the Equality Act 2010 by charging a higher price for an accessible room. Legally they shuttle only charge standard room price, regardless of room size, if it is for accessibility purposes.

2026-07-15 • via Nuitee
B
brogan • couple • gb
8
Just what we expected and needed
Pros:

Very friendly comfy clean good value for money! Also had the fan on for when we arrived!

Cons:

Nothing

2026-07-13 • via Nuitee
E
Eleni • solo_traveller • gr
10
Very comfortable, free car park
Pros:

Free car park, excellent location next to the pedestrian area and the shops, very kind staff.

2026-07-13 • via Nuitee
K
Kaiser • solo_traveller • gb
8
Pros:

Very friendly and efficient staff. Special mention must be made of Pranali and Durgesh, they both ensured we had everything we needed and were very helpful.

Cons:

The room was quite hot though we had a fan.

2026-07-12 • via Nuitee
A
Andrew • extended_group • gb
7
Good place to stay, would go again.
Pros:

Not far from the train station and centre of town. 24 hour check in was useful, clean and all amenities you would expect. Very good price for this hotel.

Cons:

Not much really, all pretty good.

2026-07-12 • via Nuitee