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Facilities
Property facilities
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Non-smoking rooms
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Emergency cord in bathroom
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Golfing on site
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Internet access
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Housekeeping on request
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Wine release events
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Charming Town-House Hotel
Experience professional service and a warm welcome at Watford's only town-house hotel. Enjoy the convenience of a 24-hour front desk, limited car parking, and complimentary WiFi during your stay.
Convenient Location
Situated near the M1 and M25 motorways, the Best Western White House Hotel offers easy access to Wembley with excellent transport links. Explore the city with a short 15-minute drive to the Harry Potter Studios, or take a leisurely 15-minute walk to the Vicarage Road football stadium.
Comfort and Accessibility
Relax in well-appointed rooms and take advantage of the hotel's strategic location for both business and leisure travelers. Book now for a delightful stay at the Best Western White House Hotel.
There is limited parking onsite which is on a first-come, first-served basis and cannot be reserved.
Please note a GBP 50 pre-authorization will be processed on arrival on top of the rate. This is to cover any incidentals or damages not restricted to noise disturbance / unauthorized party.
The hotel doesnt allow visitors in the bedrooms at any point of the stay, a non negotiable charge of £100 is applied if the policy is violated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
People 3 years old and over stay for £20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Very clean, staff very friendly and helpful
Beds comfy and quite large .. room and bedding very clean
On arrival, we were greeted with a warm welcome. After a long travel, myself and my son were tired and hungry. A quick check in and the option to order food to our room was just what we needed. Our room was clean and had everything we needed. Breakfast the next morning was basic but again, had what we needed to set us up for the day.
Everything was going very well until 2.15am when I was woken up by some very loud noises. Guests that I'm assuming had just returned back to their rooms. There was continuous shouting and these guests in particular were clearly fighting. This continued for a good few hours. I understand guests returning back in a certain way can not be helped or avoided by hotel staff but what disappointed me the most was the lack of involvement by the staff to settle this issue. I admit, I didn't ring reception to voice my concerns but to be completely honest, I was scared. As a woman staying in a hotel with her child, no other adults with her, I was already quite nervous at an over night stay in a different country. There is no way the hotel staff did not hear what was going on. The guests were shouting out their room window at one point. My main concern was trying to shield my son from all of this and ensure he at least felt safe.
All we really needed, at most that night, was a good night sleep to prepare us for a busy day ahead. Its a shame, because of hotel staff not having any concern for the other guests, this didn't happen.
I'm also very confused about the £50 pre authorisation fee the hotel takes from guests cards. I was under the impression that the money would not be physically taken from my account but that it would be held and returned on check out. I've since been informed that it could take up to 14 days to be refunded. This is very disappointing!
Location was perfect. Clean rooms
N/a
check in was easy the staff were helpful and quick, the room was very spacious. Great hotel for the money paid
no complaints
Staff very helpful
Bit noisy late at night other people
Central location and good staff
Very tired and not clean
The staff were super friendly and helpful.
The room was great.
The hotel was too hot for us and the radiators were full of air which made them noisy.
The room was clean and tidy and good for a short stay.
Breakfast was sufficient and not enough choices.
Excellent understanding
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