Best Western White House Hotel

Hotels
•
Best Western
7.3 (4043 reviews)
27-31 Upton Road , Watford , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable pricing
Cons:
Cleanliness issues
Poor room quality
Limited amenities

Categories

Cleanliness
6.8
Several reviews mentioned cleanliness issues, including filthy rooms and mould in bathrooms.
Service
8.3
Staff were noted as friendly and professional in most reviews.
Location
8.8
Consistently highlighted as a positive aspect with great convenience.
Room Quality
6.8
Multiple comments regarding poor room conditions including uncomfortable beds and small sizes.
Amenities
6.3
Limited amenities mentioned and several comments about needing improvements.
Value for Money
7.3
Some positive sentiments regarding price but concerns about quality relative to cost.
Food and Beverage
6.3
Breakfast was criticized as mediocre and lacklustre.
Overall Experience
7.8
Mixed reviews led to a slightly higher overall sentiment despite concerns about cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:36

Property Description

Charming Town-House Hotel
Experience professional service and a warm welcome at Watford's only town-house hotel. Enjoy the convenience of a 24-hour front desk, limited car parking, and complimentary WiFi during your stay.

Convenient Location
Situated near the M1 and M25 motorways, the Best Western White House Hotel offers easy access to Wembley with excellent transport links. Explore the city with a short 15-minute drive to the Harry Potter Studios, or take a leisurely 15-minute walk to the Vicarage Road football stadium.

Comfort and Accessibility
Relax in well-appointed rooms and take advantage of the hotel's strategic location for both business and leisure travelers. Book now for a delightful stay at the Best Western White House Hotel.

Important information:

There is limited parking onsite which is on a first-come, first-served basis and cannot be reserved.

Please note a GBP 50 pre-authorization will be processed on arrival on top of the rate. This is to cover any incidentals or damages not restricted to noise disturbance / unauthorized party.

The hotel doesnt allow visitors in the bedrooms at any point of the stay, a non negotiable charge of £100 is applied if the policy is violated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 3 years old and over stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 4043 reviews
Cleanliness: 6.8
Service: 8.3
Location: 8.8
Room Quality: 6.8
Amenities: 6.3
Value for Money: 7.3
Food and Beverage: 6.3
Overall Experience: 7.8
S
Sharon • solo_traveller • gb
1
Didn’t stay there
Pros:

Nothing

Cons:

All of it the appearance, the smell and nowhere to park

2026-05-09 • via Nuitee
M
Moustafa • couple • gb
10
2026-05-09 • via Nuitee
C
Cerepanas • solo_traveller • lt
5
Pros:

Nieko

Cons:

Nesvaru, aplink langus pelesis. Salta.

2026-05-08 • via Nuitee
P
Philip • solo_traveller • gb
10
I will highly recommend the hotel.
Pros:

the friendliness of the staff. Nothing was too much trouble for them.

Cons:

Nothing.
Everything was perfect.

2026-05-08 • via Nuitee
D
Damon • solo_traveller • gb
5
Pros:

Easy to find, friendly, helpful staff, clean

Cons:

No smart TV in 1 of our booked rooms and 1 room was ridiculously warm

2026-05-07 • via Nuitee
N
Niaz • solo_traveller • gb
8
Pros:

Okay not bad

Cons:

Just okay average

2026-05-07 • via Nuitee
A
aissa • family_with_children • gb
2
Pros:

Close to city cetner

Cons:

The service not good and bed not comfortable.my 50 pound get babck to my account after 4 days not 24. Hours like what they say and no room service to change my bed

2026-05-07 • via Nuitee
J
Judith • solo_traveller • gb
1
2026-05-06 • via Nuitee
R
rachael • solo_traveller • gb
7
Pros:

Big rooms
Comfy beds
Clean

Cons:

Breakfast wasn't great. Milk wasn't cold, eggs very pale ,.not a lot of pastry choices

2026-05-06 • via Nuitee
T
Timothy • couple • gb
4
Dull
Pros:

Location

Cons:

Food awful, room poor

2026-05-06 • via Nuitee
M
Marek • solo_traveller • gb
10
2026-05-05 • via Nuitee
B
Bobby • couple • gb
5
Friendly staff but when you book a king room you expect a king bed and no blood on the sheets. Plus I still haven’t rece
Pros:

The staff were very nice and welcoming

Cons:

There was blood on the bed sheets and we booked a king room but the bed wasn’t a king it was two single beds pushed together

2026-05-05 • via Nuitee
T
Theresa • solo_traveller • gb
8
very enjoyable, very good value for money staff extremely polite lovely welcoming receptionist
Pros:

was very clean and spacious room , was upgraded which was amazing

Cons:

nothing to dislike

2026-05-05 • via Nuitee
D
Daniel • solo_traveller • gb
10
Good clean big bright room, excellent location.
Pros:

Large room, comfortable double bed, good clean bathroom en-suite, 2 chairs, table and desk, nice size double glass windows. Location is superb for city centre and Harlequin shopping centre and high street. Free parking at the back excellent value for money.

Cons:

There’s no points of dislike, I understand is a budget hotel that superseded expectations.

2026-05-05 • via Nuitee
A
Alicia • family_with_children • es
8
Pros:

Staff were lovely and always ready to help.
Room was clean and spacious.
Breakfasts were OK but sometimes not as hot as could be and missed blackpudding on cooked breakfast. Otherwise good selection.

Cons:

Bathrooms could do with a little upgrading but were clean and usable.

2026-05-05 • via Nuitee
A
Andrew • extended_group • gb
8
Efficient, friendly and good value.
Pros:

Great value for money, room and breakfast. happy with the secure car park.

2026-05-05 • via Nuitee
V
Vilela • couple • gb
4
2026-05-05 • via Nuitee
E
Elena • extended_group • gb
9
2026-05-05 • via Nuitee
A
Anna • solo_traveller • gb
8
Pros:

Friendly and professional stuff. Location and price.

Cons:

Only 1 set of towels is not enough for 2 persons.
Loud noise coming from outside from early morning hours.

2026-05-04 • via Nuitee
J
Jason • couple • gb
8
2026-05-04 • via Nuitee