Best Western Walton Park Hotel

Hotels
•
Best Western
8 (2945 reviews)
Wellington Terrace , Clevedon , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly and attentive staff
Cons:
Dated facilities
Uncomfortable room conditions

Categories

Cleanliness
7.64
The hotel is dated but very clean and spacious rooms.
Service
9.11
Staff are welcoming and professional; they really contributed to a positive experience.
Location
9.15
Fabulous cliff top location and stunning sea views.
Room Quality
7.1
Rooms are dated with outdated furniture and some uncomfortable beds.
Amenities
8.13
Basic amenities available; could use some upgrades and a refresh.
Value for Money
7.09
Affordable but the quality does not match the price for some rooms.
Food and Beverage
7.64
Food was just about okay, with some contributing factors to improvement.
Overall Experience
8.11
Despite issues, the stay was enjoyable due to location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:56

Property Description

Stunning Cliff-Top Location: Perched on a cliff overlooking the Severn Estuary and Welsh Hills, B/W Walton Park Hotel offers breathtaking views from many of its elegant bedrooms.

Award-Winning Dining: Indulge in a culinary experience at the Somerset Restaurant, serving a menu of locally sourced produce. For a more relaxed setting, the Wessex Bar offers a variety of home-cooked dishes to satisfy your cravings.

Historic Charm: Dating back to the late 19th century, this hotel boasts original period features that blend seamlessly with modern amenities. Take a stroll through the large gardens or unwind at the cocktail bar for a touch of old-world glamour.

Experience luxury and tranquility at B/W Walton Park Hotel - book your stay now for a memorable getaway.

Important information:

Breakfast is 12.50 GBP per person.

Guests should kindly note that payment will be taken upon arrival.

Please note: The guestrooms are located over three floors with elevator and staircase access to all floors, assistance is always readily available.

The hotel is a popular venue for weddings and events over the weekends and occasional weekdays and has music until late that may affect some of our guest rooms. During such events the public bars and other public areas may be busy. Should you have any concerns please contact the hotel for further information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Video

Guest Reviews

8
Based on 2945 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.09
Food and Beverage: 7.64
Overall Experience: 8.11
A
Angus • solo_traveller • gb
8
Pros:

Views

Cons:

They took the lift out

2026-03-07 • via Nuitee
J
Jenny • solo_traveller • gb
9
Excellent hotel Witt friendly staff
Pros:

Lovely Location overlooking the sea. Ordered a sea view room and it was fantastic. A true uninterrupted and private view - great to wake up to!

Cons:

As some have said slightly “tired” in places but really not a problem.

2026-03-07 • via Nuitee
A
Anne • family_with_children • gb
8
Short stay
Pros:

Lovely staff, sea view room, pleasant breakfast room with fairly good selection of food. Convenient car parking.

Cons:

Poor shower (water was hot, but flow was poor), dated decor, no tomatoes at breakfast unless requested.

2026-03-05 • via Nuitee
J
Jackie • couple • gb
9
2026-03-04 • via Nuitee
L
Lydia • couple • gb
6
Pros:

Good location, easy check in check out

Cons:

Room had strong drain smell.

2026-03-04 • via Nuitee
L
lesley • family_with_children • gb
5
Pros:

Breakfast was good

Cons:

Windows didn't open in room. Very basic.
Building tired could do with updating.

2026-03-02 • via Nuitee
C
caz • family_with_children • gb
10
Pros:

Friendless compfort

Cons:

Lots of hills

2026-03-01 • via Nuitee
J
Jacqueline • couple • gb
3
Quite disappointing
Pros:

our reception was great The receptionists were friendly and helpful on check in.

Cons:

1. There was no heating in our room from late evening. It was cold during the night and in the morning. The heating only reached our room at about 10.00am.
2.We were told that we could have breakfast in the bar area with our dog but not that we would each have to go a fair distance to the main dining room obviously, separately, collect our meal and bring it back along the same corridor to the bar area.
3. The initial attitude when my husband complained about the lack of heating in our room which was to give him an email address to contact.
I would guess that it is known but much of the hotel needs a considerable amount of refurbishment and updating.

2026-03-01 • via Nuitee
S
Stephen • couple • gb
10
Very nice stay
Pros:

We got a room with a sea view and king size bed. Lovely full English breakfast in the morning.

Cons:

Nothing

2026-03-01 • via Nuitee
P
Philip • solo_traveller • gb
8
2026-02-28 • via Nuitee
I
Ian • couple • gb
8
2026-02-27 • via Nuitee
W
Wendy • family_with_children • gb
9
Pros:

Huge room, excellent breakfast and lovely staff

Cons:

The weather! So nothing you could change about that!

2026-02-26 • via Nuitee
S
Shirley • solo_traveller • gb
9
Excellent location overlooking sea, free parking and dog friendly
Pros:

Excellent location overlooking the estuary with free car park. Dog friendly and nearby park overlooking sea just a few minutes walk away to exercise dog and leading to clifftop walk. Really good breakfast which was included in price.

Cons:

Nothing comes to mind

2026-02-26 • via Nuitee
A
Alexander • couple • gb
5
Hotel ok but needs attention
Pros:

Large room overlooking the sea, good breakfast

Cons:

It’s a very tired looking everywhere, water out of the shower nearly non existent

2026-02-26 • via Nuitee
J
Jennifer • solo_traveller • gb
9
Very comfortable
Pros:

Whilst decor is perhaps a little dated(bathroom modern), the hotel was spotlessly clean and comfortable, with a warm welcome from all staff.

Cons:

Good breakfast, evening meal ok

2026-02-25 • via Nuitee
J
Jacobus • extended_group • nl
6
Pros:

friendly people

Cons:

water pressure in the room is not ok, slow to get hot water and shower thus not up to standard

2026-02-25 • via Nuitee
S
Stevenson • solo_traveller • gb
9
2026-02-23 • via Nuitee
J
john • couple • gb
7
Ok
Pros:

Staff were excellent and all very helpful.
The hotel was in the locality we wanted to be

Cons:

Our room was extremely cold and as my husband is elderly and has osteoarthritis it was a problem

2026-02-23 • via Nuitee
A
Anthony • family_with_children • gb
10
Pros:

Very helpful and friendly receptionist.

Cons:

Told bar was closing, although residents. Then other residents told they they could have drinks if they went into the lounge.

2026-02-22 • via Nuitee
S
Scott • family_with_children • gb
6
Good foundation (staff/location) undermined by some shortcuts on guest experience
Pros:

Location:
Great imposing location on the estuary mouth, which is atmospheric from a bleak perspective
They have a carpark, so parking is available

Staff:
Without exception all staff were polite & friendly

Rooms:
They have family rooms, which is helpful when you have two children and need a stop over travelling

Restaurant: reports they “pride ourselves on the quality of ingredients and high standards of
service” and our dinner (we chose coconut crumbed haddock) was very nice. The views over the spooky/bleak estuary from the window was nice

Cons:

Location: they could enhance their garden access, for example they have steps leading down to grounds fenced off, and there is mess around like old bits of wood etc. There was also a broken wine bottle by the outside balcony at 5pm which further suggests they were neglecting ground work as it would have been there from the night before.

Rooms: no temperature control so its either cold or the radiator is on and it got too hot waking us at night. The bed was a bit springy and the remote control for the TV was dirty. Νo smart tv or access to netflix. The bed was springy and the duvet covers were a little lacking in feelings of comfort.

Restaurant: they “pride themselves on the quality of their ingredients” yet put a highly processed vanilla ice cream (with colourings) on the sticky toffee pudding, whilst using a better quality one with no colouring for the individually purchased vanilla. They replaced it on mentioned it, but why penny pinch like this? Just charge 50p more as their restaurant isn’t cheap anyway.

Breakfast: They can’t actually “pride themselves” on breakfast ingredients as most items are of poor quality and/or highly processed. From the pastries, to the nature of the sausage/bacon, to the concentrate orange juice which tasted 50% water. Worse was the coffee, only filtered available which tasted like the cheapest cash and carry dirt.

Owners need to recognise that quality breakfast is a key part of the stay and if they want to encourage return or repeat business, they need to match the quality offered in the general restaurant.

2026-02-22 • via Nuitee