Star Inn Hotel

Hotels
6.7 (195 reviews)
high street upton upon severn , Upton upon Severn , gb

Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Packed lunches
Karaoke
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
Inadequate service

Categories

Cleanliness
6.2
Rooms were not very clean, and a room was found unserviced upon check-in.
Service
7.2
Mixed reviews on service; friendly staff noted, but several instances of poor service reported.
Location
9.2
Many guests praised the location, highlighting its proximity to the town center and river.
Room Quality
6.2
Facilities described as basic; concerns about room size and comfort.
Amenities
6.7
Limited amenities complained about, including closed restaurant and basic tea/coffee making options.
Value for Money
6.2
Guests felt the experience did not match the price point, especially regarding room quality.
Food and Beverage
5.2
No food options available and restaurant permanently closed.
Overall Experience
6.7
Overall experience was mixed with frustrations overshadowing positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:10

Property Description

Luxurious Accommodation
Star Inn Hotel, nestled in Upton upon Severn, offers a blend of comfort and style with its family rooms, non-smoking rooms, and free WiFi. Each room is equipped with modern amenities, ensuring a relaxing stay for all guests.

Convenient Location
Situated within proximity to popular attractions like Kingsholm Stadium, Coughton Court, and Lickey Hills Country Park, our hotel provides easy access to the best of what the area has to offer. Whether you're a sports enthusiast, history buff, or nature lover, there's something for everyone to enjoy near Star Inn Hotel.

Relaxing Atmosphere
Unwind after a day of exploration at our terrace or bar, perfect for socializing or enjoying a quiet moment alone. With Royal Shakespeare Theatre just 49 km away, cultural experiences are within reach during your stay at Star Inn Hotel.

Book now for a memorable stay at Star Inn Hotel!

Important information:

Room rates on February 26,2022 include 2 free comedy tickets to: Comedy Night with Nick Paige from Britain's Got Talent.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.7
Based on 195 reviews
Cleanliness: 6.2
Service: 7.2
Location: 9.2
Room Quality: 6.2
Amenities: 6.7
Value for Money: 6.2
Food and Beverage: 5.2
Overall Experience: 6.7
M
Michael couple se
10
Pros:

Very traditional hotel with friendly staf.

2026-06-04 via Nuitee
V
vincent solo_traveller gb
8
2026-05-27 via Nuitee
L
Lorraine solo_traveller gb
1
Pros:

Nothing

Cons:

Being refused entry

2026-05-21 via Nuitee
J
jane solo_traveller gb
3
Would rather have stayed at a bed and breakfast place.
Pros:

Close to the river

Cons:

No lift to carry cases up to the top floor. No chef so no food at all. Smoking in the reception by staff.

2026-05-14 via Nuitee
R
robin couple gb
1
we would like our money back wec.ould not reccomend the star inn at all
Cons:

room 2 was above the bar thursday evening was very noisy friday evening the noise from the blues brothers who were performing below was so noisy it was totaly unaceptable and we could not even hold a conversation it totally ruind our stay in UPTON ON SEVEN' the television didnt work i spoke to somebody on thursday evening and still had to speak to somebody on friday because it still hadnt been repaired

2026-05-11 via Nuitee
G
Graham solo_traveller gb
2
2026-05-10 via Nuitee
L
Leonard couple gb
1
A bit of a disaster all round.
Pros:

Cleanliness

Cons:

No breakfast, no remote controller for tv, Wi-Fi password didn’t work, no evening meal, electricity blew first thing in morning so dark bathroom and no ability to make a cuppa.

2026-05-09 via Nuitee
N
Nick solo_traveller gb
9
I very much enjoyed my stay at The Star as I did on my two previous visits.
Pros:

Breakfast was good. The service was friendly and prompt. The room was clean and very comfortable as was the bed.

Cons:

The internet link was poor I’m afraid. I could only get online on one night via a link through my iPhone. This was not a major spoiler as my reason for being in Upton was the Folk Festival and so I didn’t have an urgent need to be online but it was a nuisance.

2026-05-08 via Nuitee
P
Philip couple gb
10
Pros:

The staff very friendly room very comfatable and clean

Cons:

Nothing

2026-03-16 via Nuitee
P
Peter couple gb
7
2026-03-12 via Nuitee
N
nick couple gb
8
very good,friendly area
2026-02-23 via Nuitee
N
Nigel solo_traveller gb
8
2026-01-19 via Nuitee
C
Catherine couple gb
7
2025-11-23 via Nuitee
G
Gavin extended_group gb
8
Friendly staff and locals.
Pros:

Great location great staff. Very friendly bar area.

Cons:

There was no food currently being served.

2025-11-13 via Nuitee
H
Helen couple gb
7
Lovely Stay
Pros:

Location was great and staff friendly

Cons:

The creaky floor

2025-11-09 via Nuitee
K
Kathy solo_traveller gb
3
Pros:

Location

Cons:

Attitude of staff (male)
No breakfast. Rooms were not value for money and were not very clean.

2025-10-26 via Nuitee
J
James couple gb
4
Very disappointing
Pros:

Good location in centre of town close to river and restaurants. Room was clean and staff Friendly.

Cons:

We booked a deluxe king room. When we were given the room we found it had not been serviced so we had to accept a family room with a smaller double bed. The facilities were basic and not what I would describe as deluxe. The room was could throughout our stay even with the radiator turn on full. I don’t know whether there was hot water as the hot tap still ran cold after several minutes. Fortunately there was a (basic) electric shower. There was a spotlight directly outside our room on the curtains let in light so made sleeping initially difficult until this was eventually turned off. I was then woken at 1.30 AM by someone hammering on the front door to obtain entry. The restaurant is permanently closed. The ‘tea and coffee maker’ is four Tetley teabags and some sachets of Nescafé. This is not a £155 experience and would not stay again

2025-09-29 via Nuitee
C
Caroline solo_traveller gb
1
Dreadful
Pros:

Good location for my needs

Cons:

Dreadful staff no one available to check in I had to go and find them then they were off hand
No toilet roll in bathroom took me 10 mins to find staff Whi didnt know wherever was kept
No hot water in evening or first thing
Expensive stay for a cold shower !!!
I would not recommend in fact take it off your site !!!

2025-09-29 via Nuitee
S
Sandra couple gb
10
2025-09-08 via Nuitee
T
Thomas Kilmartin extended_group gb
9
An enjoyable weekend
Pros:

Review posted elsewhere

2025-09-03 via Nuitee