Albergo Basilea

Hotels
8.1 (1714 reviews)
S.Croce - Rio Marin 817 , Venice , it

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Well-kept bathrooms
Cons:
Small room size
No breakfast service
Poor internet connection

Categories

Cleanliness
8.14
Reviews indicate rooms were clean, but some concerns about overall freshness.
Service
8.61
Positive comments on staff kindness and helpfulness.
Location
8.95
Close proximity to transport and pleasant area, highly praised.
Room Quality
7.6
Some complaints about room size and darkness, affecting comfort.
Amenities
8.13
Basic amenities provided but some were lacking such as breakfast service.
Value for Money
7.59
Considered expensive for the quality received, though some guests felt it was justified.
Food and Beverage
7.14
No breakfast available, which lowered overall satisfaction.
Overall Experience
8.61
Generally positive reviews indicating guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:32

Property Description

Charming Canal Views
Albergo Basilea, located in the heart of Venice, offers picturesque views overlooking the Rio Marin canal.

Convenient Location
Situated just a stone's throw away from Santa Lucia Station, guests can easily access famous landmarks such as the Rialto Bridge and St. Mark's Square on foot.

Exceptional Service
The dedicated staff at Albergo Basilea are committed to ensuring a pleasant stay, providing valuable information and assistance to make your visit memorable.

Book your stay at Albergo Basilea now to experience the beauty and hospitality of Venice firsthand.

Important information:

Important: in case of early departure the hotel will charge the first 2 nights of the total amount of the stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 1714 reviews
Cleanliness: 8.14
Service: 8.61
Location: 8.95
Room Quality: 7.6
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.61
M
Martin family_with_children ar
10
Disfrutamos de una ciudad mágica en un lugar que nos dio calidez y comodidad.
Pros:

Nos gustó mucho la limpieza y la calidez del lugar

Cons:

Nuestra habitación en particular no tenía vista hacia la calle, pero es superficial.

2026-04-18 via Nuitee
S
SANTIAGO family_with_children ec
10
excelente sitio recomendable
Pros:

ubicacion

2026-04-18 via Nuitee
N
Nataliia family_with_children ua
8
Понравилось
Pros:

Отличное месторасположение рядом с вокзалом и близко к центру, смогли оставить вещи после выезда, прекрасная ванная комната, чистейшее белье, дали электрочайник и стаканы и воду.

Cons:

Фен и комары, немного твердая кровать и не очень удобные подушки

2026-04-18 via Nuitee
N
Neide extended_group be
8
Muito bom!
Pros:

Localização

Cons:

Quartos pequenos. Não tem espelho no quarto e usam colchas de cama a moda antiga.

2026-04-18 via Nuitee
B
bruno solo_traveller it
9
Pros:

Posizione e accoglienza

2026-04-17 via Nuitee
M
Mantilla solo_traveller ec
10
2026-04-17 via Nuitee
C
Celine solo_traveller fr
8
Pros:

L'emplacement au cœur de Venise, tout se fait à pieds. Le personnel est très sympa. La possibilité de manger dans la salle autrefois utilisée pour le petit déjeuner.

Cons:

Le bâtiment est mal insonorisé

2026-04-15 via Nuitee
A
Aqsa solo_traveller gb
9
A room with a view
Pros:

I loved the view from our room, as well as the bidet!!

The hotel was easy to find and was pretty central to everything. It was easy to get around.

The shower was clean and had hot water, perfect after the long walk.

The mattress was nice and firm our backs thanked us in the morning,

We (two women) felt safe anc comfortable even late at night in and around the hotel (the area is safe)

The room was basic, had all necessities. The staff were helpful, kind and super friendly and even helped out when our phone charger broke, we left the phone with them for the whole day. Amazing hospitality. I think his name was alexandro? Thank you so much!

Cons:

The style is a bit outdated but it gives a cute retro "visiting grandmas" vibe

the blankets were a bit rough to the touch and felt a bit itchy (the material) but we had a comfortable sleep! The rooms had AC but no remote however a fan was provided upon request.

The phone was there to call the reception but no number was provided so in case you need reception you just have to try all the numbers in 3's (999, 111) until it may connect or go downstairs!

2026-04-14 via Nuitee
C
Carlos couple cl
9
2026-04-14 via Nuitee
Z
Zsofia extended_group hu
8
2026-04-14 via Nuitee
L
Louis extended_group fr
6
2026-04-14 via Nuitee
K
Kathy couple ca
7
Pros:

The location was great, and easy walk from the train station. It was comfortable and clean. The concereges were friendly and helpful.

2026-04-13 via Nuitee
G
Giuseppe family_with_children ch
8
2026-04-12 via Nuitee
couple es
7
2026-04-11 via Nuitee
C
Colin solo_traveller us
9
Pros:

Location and friendly staff

Cons:

Having to leave room key at front desk every time going out

2026-04-11 via Nuitee
C
Cédric family_with_children ch
1
Quality of service does not match price.
Cons:

Heating could not be turned off.
Bathtub in quadruple room was not equipped with shower curtain. Hot water was very slow to arrive.
Shower in double room had missing parts.
No breakfast provided, despite advertising.

2026-04-10 via Nuitee
S
Samuel extended_group mx
10
Pros:

Muy amable siempre el señor

Cons:

No podía ajustar el clima

2026-04-09 via Nuitee
N
Nunzio family_with_children ch
6
2026-04-09 via Nuitee
T
Thanagarn Khamphoukeo couple se
10
2026-04-08 via Nuitee
S
Susana family_with_children us
10
Will recommend this place to family members, easy walkable access to local areas, safe and great coffe stops with better
Pros:

Near train station, and Vaporetto taxi , near market store with great prices.
Great neighborhood.

Cons:

N/A

2026-04-06 via Nuitee