Albergo Basilea

Hotels
8.1 (1896 reviews)
S.Croce - Rio Marin 817 , Venice , it

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Safety deposit box
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Well-kept bathrooms
Cons:
Small room size
No breakfast service
Poor internet connection

Categories

Cleanliness
8.14
Reviews indicate rooms were clean, but some concerns about overall freshness.
Service
8.61
Positive comments on staff kindness and helpfulness.
Location
8.95
Close proximity to transport and pleasant area, highly praised.
Room Quality
7.6
Some complaints about room size and darkness, affecting comfort.
Amenities
8.13
Basic amenities provided but some were lacking such as breakfast service.
Value for Money
7.59
Considered expensive for the quality received, though some guests felt it was justified.
Food and Beverage
7.14
No breakfast available, which lowered overall satisfaction.
Overall Experience
8.61
Generally positive reviews indicating guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:32

Property Description

Charming Canal Views
Albergo Basilea, located in the heart of Venice, offers picturesque views overlooking the Rio Marin canal.

Convenient Location
Situated just a stone's throw away from Santa Lucia Station, guests can easily access famous landmarks such as the Rialto Bridge and St. Mark's Square on foot.

Exceptional Service
The dedicated staff at Albergo Basilea are committed to ensuring a pleasant stay, providing valuable information and assistance to make your visit memorable.

Book your stay at Albergo Basilea now to experience the beauty and hospitality of Venice firsthand.

Important information:

Important: in case of early departure the hotel will charge the first 2 nights of the total amount of the stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 1896 reviews
Cleanliness: 8.14
Service: 8.61
Location: 8.95
Room Quality: 7.6
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.61
S
Sibylle • couple • de
9
Pros:

Das Hotel Basilea ist zentral und dennoch ruhig. Der Bahnhof Santa Lucia ist zu Fuß gut zu erreichen. Das Personal war sehr freundlich und hilfsbereit.

Cons:

-

2026-07-18 • via Nuitee
A
ALI FARAZ • solo_traveller • ae
3
There was not even a single tissue paper, no toiletries, no option for room chnages even they showed
Pros:

Nothing except location

Cons:

Despite the room being available as shown, we were denied a change. The room lacked basic toiletries and tissues, and the mattress was shockingly old, stained, and uncomfortable—probably older than the building itself.

2026-07-18 • via Nuitee
L
Libor • extended_group • cz
8
Pros:

Skvělá lokalita,naproti samoobsluha,všude blízko k waterbusu,spokojenost

Cons:

nebyla varná konvice

2026-07-18 • via Nuitee
N
Nicholas • couple • it
10
I really enjoyed my stay with my fiancé
Pros:

Very clean , cool and relaxing place

Cons:

I love the interior , the decoration and the good perfume and neatness

2026-07-17 • via Nuitee
I
Ignacio Cesar • solo_traveller • es
10
Pros:

Ubicación perfecta
Habitaciones con aire acondicionado estupendo

Cons:

Nada

2026-07-16 • via Nuitee
C
Chris • couple • gb
8
Reasonably priced nice place not far from Grand Canal and train station.
Pros:

Good location, only minutes from the train station. Helpful staff, good room on the ground floor.

Cons:

Vending machines in the foyer not working, no coffee facilities, et cetera.

2026-07-16 • via Nuitee
H
Hannelore • couple • at
7
2026-07-15 • via Nuitee
C
Christopher • solo_traveller • us
10
Pros:

Fresh smelling room with very effective, clean air conditioning, good bathroom.

Cons:

Nothing; all good.

2026-07-15 • via Nuitee
S
Sören • extended_group • se
8
2026-07-15 • via Nuitee
A
Alain • family_with_children • ch
3
2026-07-14 • via Nuitee
L
Luciano • extended_group • br
7
Prático e bem localizado quanto a estação de trem mas pouco distante da praça principal
Pros:

Fácil de chegar .

Cons:

Tem sorte nova é antiga . Ficamos na melhor parte que é a nova . Máquina estragado de água .

2026-07-13 • via Nuitee
Y
Yojaira • extended_group • cr
1
The host was a nightmare
Pros:

It was a good location hard to find if you’re going at night and if you don’t have Internet, you’re totally screwed. They don’t answer the phone and when they finally did they hang up the phone while you’re stranded and you don’t know where you are thank God there was someone standing along the way that knew the place and lead us to the place

Cons:

When we got to the property, the host was horrible first, he stressed us because he said we had to have cash for the test he realized we didn’t. It was midnight so then he was OK with credit card.
We had no AC
The host didn’t want to give us a room with AC. He said everything was booked then he also said that the AC wasn’t working in the whole level when I threaten them to ask people, and I also threatened to write a bad review for being very unreasonable by not wanting to change the room when we had no AC and he was really hot. He finally changed the room, but I had to have a big fight with him so prepare for that. They’re not willing to do anything unless you make a big fight such it’s crazy he was able to take care of us without any of the inconvenience, but he made sure to make it a inconvenient as possible

2026-07-12 • via Nuitee
M
Martinez • solo_traveller • es
10
Pros:

Limpieza y comodidad

2026-07-12 • via Nuitee
J
Jean Marc • solo_traveller • be
9
Pros:

Bel environnement. Chambre parfaite

Cons:

Un petit dej, mais il y a tout ce qu'il faut dans les en irons proches

2026-07-10 • via Nuitee
E
Ewa • family_with_children • pl
8
Pobyt był bardzo udany:) Polecam to miejsce
Pros:

Lokalizacja był bardzo dobra - blisko wszędzie. Czystość w pokojach, zmieniana codziennie pościel i wymieniane ręczniki. Okolica cicha i spokojna.

Cons:

Brakowało mi bardzo jakiejś małej lodówki i czajnika.

2026-07-10 • via Nuitee
F
Francesco Maria • solo_traveller • it
10
2026-07-09 • via Nuitee
T
TudorDan • family_with_children • ro
9
Nice to stay and visit Venetia
Pros:

Placed in a good area, not too crowded, 10 minutes from main station and 30 minutes to San Marco. Main Parking with 35 euro /24h is 10 minutes to walk.
The room renovated and nice to stay for visiting Venetia!

2026-07-09 • via Nuitee
O
Olga • solo_traveller • lt
9
2026-07-08 • via Nuitee
P
Pozsonyi • solo_traveller • hu
7
2026-07-07 • via Nuitee
E
Ellen • solo_traveller • nl
8
Pros:

A good stay in a good Venetian room quite close to the train station, with airco. Kind staff. In the S. Croce district, close to the S. Toma district. Breakfast to get close by, also the amazing Maria Gloriosa Church, the fraries.

Cons:

The rooms are not sound proof, can be problematic if you have noisy neighbours.

2026-07-07 • via Nuitee