Hanoi Marvellous Hotel & Spa

Great location, staff are very accommodating and friendly. Rooms are spacious for our family of 3.

I chose this cosy beautiful hotel in 2019 once when I visited with friends and loved it so much I chose it again for my holiday with family in 2026.

Location is perfect right in the heart of old quarter. Theres an indian restaurant right next to his hotel and a laundromat opposite the hotel too. Many food and shopping options within walking distance.

Rooms were very clean and comfy. And we also enjoyed the affordable spa and massage services that were available in the hotel.

Absolute value for money as they offered me a special deal for returning again.

Now the highlight of this hotel is the top notch service from the staff esp Daniel and the rest of his team who offered many tips and advice patiently to my numerous queries. Always armed with a smile our whole family felt very welcome and loved.

Thank you so much Hanoi Marvellous Hotel.

Customer service staff, Daniel and his fellow colleagues are very helpful and friendly. Be back if visit Hanoi again. 👍

Had a great stay at the hotel. Room was clean and bottled filtered water were provided every day. The staff were always accommodating and helpful with requests. Was unable to find candied lotus seeds from any of the street shops, and one of the staff actually went out to get some for us. Truly grateful for this and definitely made our experience at Hanoi memorable.

Would definitely come back to the hotel as the staff accommodate to our early arrival from Sapa. At night felt safe too as they locked the main door unless.

The room is clean and unique but the only down side was the toilet. Shower head and pressure was slightly outdated.

Overall is good.

Extremely commendable service. Room was clean, serves its purpose for a pleasant stay. Location was also a bonus as it’s in between areas with lots of shophouses for local shopping, food and massage. The ‘instragrammable’ train track are also within walking distance. So all was good, and at a price that is value for money as room even came with breakfast!

Very clean hotel. Very near to shops and massage parlors. Easy to get grab also

Very helpful and kind staff. Thoroughly enjoyed our stay at Hanoi Marvellous

It was amazing experience to stay at Hanoi Marvellous hotel, staff helped in all the ways possible. Special thanks to Lan and Daniel for all the nearby suggestions of old quarters and what to drink and eat if you are interested in local Vietnamese culture! The rooms and washroom were quite neat and clean

Great hospitality And Mr. Lucas is very friendly and helpful awesome hotel in Hanoi must visit this hotel we have great experience in this hotel

3rd time staying here and the excellent customer service starts before you even arrive. I had a million questions about tours and different means of transportation and all my questions were answered promptly. Let them take care of booking your trips to Ninh Binh , Sapa and Halong Bay they will give you options to suit your pocket.

If you like quieter rooms ask for ones on the back as there is construction in the square close by that may be a bit noisy some nights if you are alight sleeper but not
the hotels fault.

No complaints. Friendly and helpful staff. Good location.

Le souci constant du client en paroles d'accueil et de retrouvailles. Une chambre spacieuse et un lit très grand. Très bon petit déjeuner et personnel là aussi adorable.

My family and I spent 10 days there. We loved our stay! The hotel is ideally located in the Old Quarter, within walking distance of Hoan Kiem Lake and many other attractions, stores, restaurants, etc. If you have questions about the booking, Jolie is quick to respond to emails. The rooms are very clean and spacious, the layout of the bathroom is practical, the air conditioning functions well, and the beds are so comfortable (we slept like babies every night)! The laundry service is affordable and useful. All of the staff members, without any exception, are so nice; they greet you with a smile every time they see you and try to assist you in any way they can. My mother had trouble to find a few things in Hanoi, such as specific baking ingredients and models of dresses. The staff helped us order them online, and we managed to get the items on the same day. One detail I would like to mention though: the mini fridge only keeps things mildly cold. If there are important things you want to keep well refrigerated, you can leave them with the staff at the reception. I highly recommend this hotel for its value for money, cleanliness and endearing personnel. If you are a family of 4, I strongly suggest booking the 2 interconnecting rooms of 2 people, as we did. It was great to have quick access to each other's rooms. The rooms are also right in front of the restaurant, so it only takes seconds to get there each morning. The breakfast room is beautifully decorated, and its ambience is relaxing with a beautiful view out the window. The breakfast was delicious; we religiously ate our bowl of phở every morning. The fruits are sweet and fresh. Many thanks to Lan and all the staff for taking good care of us and ensuring we had the most comfortable stay in Hanoi!

We thought that breakfast concluded at 10:30 so arrived at the restaurant at 10:05 to find service finished. But the staff were wonderful and got some food cooked up and made us a few bags of food and juices that we took back to the room . At most other places we would have been sent away but the folks here went above and beyond in making sure we didnt go hungry.

Good service from the staff and all over good
Special thanks to Lukas

My room was a Family Suite City View room with 1 king bed and 1 single bed. The room was very clean, well-organized, spacious, and comfortable. The interior design was beautiful. I especially appreciated the thoughtful details such as the illuminated wardrobe, dim lighting, reading lights, sofa, and three bedside tables for three guests. The bathroom was spacious, and there was plenty of luggage space for three people.

The breakfast was delicious, and the restaurant decoration was lovely. However, the biggest highlight of the hotel was the staffs. Leo is a truly valuable staff member — very professional and dedicated. I will definitely come back here on my next trip to Hanoi.

We stayed at Hanoi Marvellous Hotel which was booked by Vivu Travel. The greeting at the hotel was so warm and very organised. We stayed two nights the first on arrival from Hoi An and the second after a one night cruise in the Halong Bay Region. The accommodation was spacious and very comfortable. The breakfast was delightful and the staff there were very helpful, warm and kind.
My birthday was on our second nights stay and we were greeted with a special birthday welcome. Leo was the manager during our stay, his warmth and care toward us was exceptional. We would absolutely stay at Hanoi Marvellous Hotel again.