Saillant Hotel Maastricht City Centre - Auping Hotel Partner

Hotels
7.1 (209 reviews)
Vrijthof 32 , Maastricht , nl

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Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Packed lunches
Non-smoking throughout
Private check-in/check-out
Kid meals
Outdoor furniture
See all facilities

Review Highlights

Pros:
Location
Comfortable beds
Breakfast variety
Cons:
Cleanliness issues
High pricing
Poor maintenance

Categories

Cleanliness
5.68
Multiple mentions of cleanliness issues, notably dirty rooms and bathroom hygiene problems.
Service
7.65
Service received mixed reviews; some positive comments but significant issues with responsiveness.
Location
8.69
Consistently praised for great location close to attractions.
Room Quality
6.64
Inconsistent room quality with mentions of maintenance issues and cleanliness.
Amenities
8.17
Basic amenities available; however, some were lacking in quality or functionality.
Value for Money
6.13
Concerns raised over pricing relative to quality; some felt it was not worth the cost.
Food and Beverage
7.18
Breakfast was positively noted, but there were concerns about price.
Overall Experience
6.65
Overall experience was mixed, with both positive aspects and notable dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:11

Property Description

Luxurious Accommodation with Auping Beds
Indulge in a comfortable stay at Saillant Hotel Maastricht City Centre with rooms featuring premium Auping beds and modern amenities like flatscreen TVs. Select rooms even offer a cozy seating area for relaxation after a day of exploring the city.

Exquisite Dining Experience at Vrienden van het Vrijthof
Satisfy your culinary cravings at the hotel's restaurant, Vrienden van het Vrijthof, where you can relish a variety of dishes and craft your own three or four-course menu. Immerse yourself in a delightful dining experience without stepping out.

Prime Location in the Heart of Maastricht
Conveniently situated on the iconic Vrijthof square next to a historic church, Saillant Hotel offers easy access to must-visit attractions like Museum aan het Vrijthof and the enchanting Maastricht Christmas Market. Experience the essence of Maastricht right at your doorstep.

Book your stay at Saillant Hotel Maastricht City Centre - Auping Hotel Partner now and elevate your Maastricht experience!

Important information:

Please note that the hotel does not have a elevator. The rooms are divided over 4 floors and can only be reached by stairs, which can be quite steep.

Restaurant Vrienden van het Vrijthof is permanently closed.

Please note that children under 2 years can stay free of charge when using their own baby cot. The hotel also provides baby cots for EUR 10 per stay.

Please note that placing an extra bed is only available for the Suites. The rate of EUR 32,50 per person per night excludes breakfast.

Please note that public parking is possible at Q-park Vrijthof for EUR 35 per day. At 10 minutes walking distance guests can also park for EUR 8 per day.

Please note that check-in is possible 20:00 hrs. The property offers luggage storage in case you arrive earlier. Check-in past 20:00 hrs is not possible.

Please note that different policies apply for group bookings of 5 rooms or more.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 7.50 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 42.50 per person per night when using an existing bed.
    People 3 years old and over stay for € 42.50 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 209 reviews
Cleanliness: 5.68
Service: 7.65
Location: 8.69
Room Quality: 6.64
Amenities: 8.17
Value for Money: 6.13
Food and Beverage: 7.18
Overall Experience: 6.65
C
CLAUDIE • extended_group • be
3
Pros:

Goed bed

Cons:

Geen verwarming op de Kamer en gezien het reeds november was en geen dubbele beglazong toch te koud

2026-01-20 • via Nuitee
E
Erwin • couple • nl
8
Weekendje Maastricht.
Pros:

We waren omgeboekt van een lokatie midden in het centrum. Deze lokatie is aan de rond. Dat was jammer.

Verder een prima hotel.

Cons:

Lokatie. Verwachtingen waren anders.

2026-01-19 • via Nuitee
M
Marieke • couple • nl
3
Tegenvallend
Pros:

Het bed

Cons:

Badkamer stonk en was vies, douche zat onder de kalk. Het is super gehorig....

2026-01-19 • via Nuitee
M
Martin • solo_traveller • nl
3
Niet comformtabel , Geen veilig gevoel
Pros:

Ligging+ bedden

Cons:

Kamer+zolderkamer+vuile trappen

2026-01-11 • via Nuitee
H
Hans • couple • nl
5
2026-01-01 • via Nuitee
O
Omidi • couple • nl
10
Pros:

The receptionist John was an excellent and professional young man .

Cons:

Location, location location and the fact that the receptionist helped me with getting a room with the balcony

2025-12-29 • via Nuitee
M
Melissa • family_with_children • nl
8
2025-12-27 • via Nuitee
N
Nancy • family_with_children • nl
9
2025-12-24 • via Nuitee
H
Hendriks • couple • nl
5
Fijn bed en douche verder sterk verouderd
Pros:

Tot onze verbazing is degereserveerde ont bijt niet doorgekomen,want we stonden niet op de lijst.Dus met lege maag 200 km naar Rotterdam.

Cons:

Vreselijke trap

2025-12-21 • via Nuitee
S
Stefan • family_with_children • de
1
Nicht sein Geld wert!!
Pros:

Die zentrale Lage direkt neben dem Weihnachtsmarkt.

Cons:

Das gesamte Hotel ist dreckig, angefangen im Treppenhaus bis ins Zimmer überall Dreck, Spinnweben und Schrammen. Der Teppich im Flur und im Zimmer stand vor Dreck. Unser Familienzimmer im oberen Geschoss war eiskalt. Die kleine Heizung im Zimmer war nur lauwarm im Badezimmer war die Heizung kaputt. Auf Nachfrage wurde uns gesagt, Sie können mehr Decken bekommen damit es wärmer ist. Die dreckige Hotelwäsche und auch die saubere steht neben den Küchenmülltonnen an der Küche.
Wir hatten uns sehr auf den Aufenthalt im Hotel gefreut aber wir konnten uns nur zum Schlafen dort aufhalten. Wir fühlen uns absolut abgezockt.

2025-12-14 • via Nuitee
J
Jordi • couple • nl
8
Pros:

Mooie locatie. Personeel was erg vriendelijk. De bedden lagen heerlijk.

Cons:

De douche had een hele kleine straal.

2025-12-12 • via Nuitee
P
patrick sloot • family_with_children • nl
10
Pros:

Allis

Cons:

Niks

2025-12-11 • via Nuitee
D
Denis • family_with_children • gb
6
The hotel is in a great spot but needs a refresh.
Pros:

William on reception was excellent

Cons:

56 stairs and no lift. Cold breakfast. Bathroom not smelling fresh.

2025-12-09 • via Nuitee
M
Martine • couple • nl
5
Locatie prima maar verouderd en kamer niet schoon!
Pros:

De locatie was aan het Vrijthof

Cons:

De kamers zijn oud, meubilair oud maar dat hoeft op zich geen punt te zijn maar het was ronduit niet schoon! Overal stof, stopcontact in badkamer lag half uit de muur, TV deed het merendeels niet met storingsbalken tussendoor. Het ontbijt is geen lopend buffet maar wordt geserveerd op een plankje. Was prima maar zeker niet het geld waard voor de prijs wat ervoor gevraagd wordt. Ik heb de vieze kamer gemeld en het antwoord : het management weet ervan. Dan denk ik: waarom dan niet 10 min extra schoonmaak voor tevreden klanten??

2025-12-07 • via Nuitee
S
Steven • family_with_children • nl
4
2025-12-07 • via Nuitee
P
Pierre • couple • be
4
Niet voor herhaling vatbaar
Pros:

De ligging

Cons:

De prijs van het verblijf.

2025-12-06 • via Nuitee
M
MURIEL • extended_group • fr
7
bien à part le fait de monter une lourde valise dans un escalier escarpé
Pros:

Emplacement idéal

Cons:

Les escaliers sont difficiles et il n'y a pas d'ascenseur

2025-12-03 • via Nuitee
S
Soledad • solo_traveller • be
7
2025-11-29 • via Nuitee
J
José • extended_group • nl
7
Pros:

Lekkere bedden! Top locatie

Cons:

Kamer was niet helemaal schoon.
Airco deed het niet.

2025-11-20 • via Nuitee
V
Veronika • solo_traveller • ru
9
Pros:

Location, staff, big room, also I got free champagne

2025-11-18 • via Nuitee