Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Luggage storage
Express check-in/check-out
Fire extinguishers
CCTV outside property
Television in common areas
Express check-in
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
7.73
Some reviews mentioned issues with cleanliness and maintenance, such as a humid room and inadequate cleaning.
Service
9.2
Staff is consistently described as friendly, warm, and responsive to issues, showing excellent service.
Location
8.74
Multiple reviews praised the hotel's good location, with close access to beaches and snorkeling spots.
Room Quality
8.19
Rooms are generally large and well-equipped, although some noted issues with noise and comfort.
Amenities
8.72
Amenities such as the pool and private balconies were well received, although some noted limited loungers.
Value for Money
8.18
Good value was mentioned, but concerns about soundproofing and cleanliness affected the perception.
Food and Beverage
9.23
Food quality, especially breakfast, received positive feedback consistently across reviews.
Overall Experience
8.8
Feedback overall is positive, with guests enjoying their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:25

Property Description

Welcome to Sayang Mama Inn, your cozy retreat in Gili Air!

Comfortable Rooms with Private Bathrooms: Enjoy the convenience of well-equipped rooms featuring private bathrooms with showers, ensuring a relaxing stay.

Bike Hire and Cycling: Explore the beautiful surroundings with ease by taking advantage of our bike hire service. Cycling around the area is a popular activity, allowing you to immerse yourself in the local charm.

Convenient Location: Located just 6 km from Gili Trawangan and 7 km from Tanjung, Sayang Mama Inn offers easy access to nearby attractions. With Lombok International Airport only 50 km away, your journey to relaxation begins as soon as you arrive.

Book your stay at Sayang Mama Inn now and experience a delightful blend of comfort and convenience!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 816 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 9.23
Overall Experience: 8.8
K
Kelly • extended_group • us
8
Perfect for snorkeling lovers, and there were sweet friendly cats!
Pros:

The room was clean and very comfortable. The A/C worked really well too. I liked the interesting bathroom, which looked very whimsical. The staff was amazing! Communication for check-in the day of was excellent. Location was perfect, a short walk to the best snorkeling.

Cons:

The WiFi didn’t work so great from our room. The breakfast was just okay.

2026-04-09 • via Nuitee
L
Laurie • solo_traveller • ca
7
2026-04-08 • via Nuitee
S
Sara • couple • ch
10
Come a casa
Pros:

La camera era spaziosa e disponeva di tutto il necessario. Lo staff è stato gentile dall’inizio alla fine, con una particolare attenzione nel momento in cui ero malata. La colazione è buona e offre diverse scelte. La posizione è perfetta poiché subito di fronte alle spiagge per fare snorkeling.
Un aspetto estremamente positivo è la pulizia della camera giornaliera e eseguita sempre in modo perfetto.

Cons:

L’acqua del rubinetto in bagno ha un odore per cui per noi non è stata utilizzabile, abbiamo usato quella della doccia. Non sono sicura si possa attribuire la responsabilità alla struttura, magari è un problema generale.

2026-04-08 • via Nuitee
A
Agustina • extended_group • au
9
Personal muy amable y siempre dispuesto a ayudar, volveríamos y lo recomendamos ampliamente. Gracias Mamma Inn
Pros:

Salida a la playa, pileta muy amplia y limpia, excelente y variada opción de desayuno, camas cómodas, nos limpiaron la habitación todos los días y nos cambiaron las toallas cuando lo solicitamos. El personal súper amable y siempre dispuesto a ayudar. Nos facilitaron las excursiones y traslados tanto entre las Islas Gili como hasta Kuta Lombok por muy buenos precios.
Siempre había alguien en recepción y listo para ayudar. Muy amables

Cons:

El baño, aunque el agua era caliente (punto a favor), su presión estaba muy disminuida. El aire y wifi funcionan pero no del todo bien, pero rescatable teniendo en cuenta que estamos en una isla.

2026-04-07 • via Nuitee
S
sixtine • extended_group • fr
10
2026-04-07 • via Nuitee
M
Marion • couple • fr
9
2026-04-06 • via Nuitee
H
hidenori • family_with_children • jp
10
Pros:

港から少し遠いですが、到着してしまえばシュノーケルポイントまで近くて便利です。部屋とシャワー室がすてきで、お掃除も毎日してくれて清潔です。朝食が美味しくて、アイスコーヒーがチョコフラペチーノみたいでおすすめ。スタッフも親切で、ウミガメツアーも手配してくれます。お水が無料で汲めるので、ペットボトルのゴミが出なくて嬉しいです。

Cons:

なし

2026-03-28 • via Nuitee
J
Joris • couple • nl
9
Goed verblijf, zeker aan te raden!
Pros:

Erg fijn verblijf met vriendelijk personeel en op een goeie locatie, 1 minuutje lopen van het strand.
Ontbijt de keuze uit een drankje en eten.
Verder was het erg schoon en werd elke dag je bed opgemaakt.

Cons:

X

2026-03-22 • via Nuitee
E
Edoardo • family_with_children • gb
7
Not good value for money
Pros:

The rooms are nice and clean

Cons:

This place is crammed with buildings, all next to each other - you feel claustrophobic. There are many other accommodations at the same price point with beautiful gardens and more privacy!

We had a bad experience with the manager, he never gave me a good impression since the start, he's not a friendly person. When we returned the keys at check out (at 12 o'clock as stated on booking.com) he angrily snatched them off my hand and said he needed them back at 11 as he had an early check in coming up. The room was even prepared for the next guest even before checking out!!
He never apologised for his behaviour even after explaining that booking.com states check out is at 12.

You can see a landfill at the back of the building from the window in the room

2026-03-21 • via Nuitee
R
Rahel • family_with_children • ch
8
3 Nächte im Doppelzimmer
Pros:

Uns hat das Zimmer mit dem schönen Outdoor-Badezimmer sehr gut gefallen. Auch die Sitzmöglichkeit vor dem Zimmer war sehr praktisch. Das Frühstück war lecker und wir liebten den Ananas Juice und das Ice Coffee.
Kurzer Fussweg zum Turtle Beach.
Wir konnten unsere Flaschen mit Trinkwasser auffüllen, da es eine Wasserstation hat.
Die Besitzer und Angestellten waren sehr freundlich.

Cons:

- Dusche war nicht immer sehr warm

2026-03-11 • via Nuitee
B
Barbara • solo_traveller • pl
9
2026-03-05 • via Nuitee
A
Anna • family_with_children • pl
10
Polecam.
Pros:

Bardzo blisko plaży, miła i pomocna obsługa, Śniadanie dobre, soki pyszne. Wygodni. Łazienka na świeżym powietrzu.

Cons:

Brak ciepłej wody.

2026-03-02 • via Nuitee
F
Farhan • family_with_children • ee
8
2026-02-24 • via Nuitee
M
Maxim • couple • ru
5
Не очень дорого, подходит для семейного бюджетного размещения. Локация не очень , если варианты по цене чуть доооже , но
Pros:

Не очень дорого

Cons:

Довольно грязно, особенно на завтраке

2026-02-13 • via Nuitee
K
Koncsek • family_with_children • hu
9
Ajánlom
Pros:

Szép kert...olcsó szállás

Cons:

Àgy felett a bogárháló baldahim...belogott az àgyba...zavaró volt

2026-01-21 • via Nuitee
I
irina • family_with_children • cy
6
Pros:

As we were traveling with family we looked for a family room which they had, very normal basic room. Breakfast was nice, rented a little bike for my brother, close to the beach.

Cons:

The room smelled of mold and towels weren’t washed well as they smelled bad.

2026-01-20 • via Nuitee
T
Tatiana • family_with_children • id
10
Fantastic stay in paradise
Pros:

The rooms were very good for their value, the staff and owner were very attentive and went over and above to help us with everything we needed! They were fantastic and definitely recommend.

2026-01-19 • via Nuitee
M
Magali • family_with_children • fr
7
Agréable et bien situé.
Pros:

La location des scooters électriques peut se faire sur place.

Cons:

Petit déjeuner un peu long un matin par manque de personnel surtout quand on doit partir tôt à une excursion.

2026-01-19 • via Nuitee
S
Sohèle • extended_group • fr
6
Moyen
Pros:

La piscine
La localisation
Bon prix

Cons:

Un cafard mort est resté dans notre chambre tout le long du séjour malgré les ménages quotidiens effectués.
Pas de jus de fruit maison au petit déjeuner, et donc beaucoup trop sucrés.
Dommage de nous avoir fait payer la dernière nuit malgré qu’on parte la veille du fait d’une erreur de date lors de la réservation.
Propreté moyenne. Chambre délabrée, surtout la salle de bain et les murs. La douche ne donnait pas envie et la chasse d’eau fonctionnait mal. Les rideaux de la chambre vraiment sales.

2026-01-19 • via Nuitee
M
Marceli • extended_group • pl
10
2026-01-19 • via Nuitee