Sapphire City Hotel

Hotels
8.8 (637 reviews)
Nizami 64 Street , Baku , az
+994 12 498 80 06

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Weak WiFi
Breakfast quality

Categories

Cleanliness
8.11
Multiple reviews mentioned uncleanliness and issues with room cleaning.
Service
9.57
Staff were described as very cooperative and friendly.
Location
10
The location received consistently positive comments.
Room Quality
8.57
Rooms are spacious but noted some concerns about furnishings being outdated.
Amenities
8.09
Limited amenities were mentioned, such as weak WiFi and breakfast disappointment.
Value for Money
9.06
Generally good value, though views on amenities impact score.
Food and Beverage
7.61
Breakfast options were limited and received negative feedback.
Overall Experience
9.4
Overall experience was positive with many satisfied customers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:08

Property Description

Luxurious Accommodation in the Heart of Baku

Elegant Rooms and Exceptional Service
Indulge in spacious air-conditioned rooms equipped with modern amenities like a fridge, cable TV, and a balcony. Our 24-hour front desk ensures your needs are met promptly, while a delicious continental breakfast awaits you each morning at our on-site restaurant.

Prime Location and Cultural Experience
Immerse yourself in the vibrant capital life of Baku, just a stone's throw away from Fountain Square and iconic landmarks like Maiden Tower and Azerbaijan Opera and Ballet Theatre. Explore the city with ease, knowing that the historic and cultural sites are within your reach.

Majestic Interior and Unforgettable Memories
Step into a world of classic elegance at Sapphire City Hotel. Admire the museum-like ambiance that exudes refined luxury and grandeur. Let us create an unforgettable experience for you during your stay at "Sapphire City" hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Location

Guest Reviews

8.8
Based on 637 reviews
Cleanliness: 8.11
Service: 9.57
Location: 10
Room Quality: 8.57
Amenities: 8.09
Value for Money: 9.06
Food and Beverage: 7.61
Overall Experience: 9.4
A
Aliah • extended_group • kw
9
ارجع واسكن في هذا الفندق لانه يستحق الموقع ممتاز والموظفين محترمين والمكان مريح
Pros:

الموقع ممتاز في شارع نظامي كل شئ متوفر سوبرماركت وصيدليه وكافيهات ومطاعم ، الفندق ممتاز للعوائل

Cons:

في بوكنغ حجزت غرفه لثلاثة اشخاص ، وعند الوصول تفاجأت الموظفه قالت لازم تدفعون اكستر للسرير الثالث ، قلت لها انا حاجزه غرفه لثلاثه اشخاص والمبلغ لثلاثه اشخاص ليش تطلبين زيادة !! لانه الغرفه لشخصين كان مبلغ اقل ، وانا دافعه اكثر لثلاث اشخاص، حسيت انها ماكانت فاهمه ، بشكل عام الموظفين محترمين جدًا

2026-09-12 • via Nuitee
A
Althwani • couple • sa
10
2026-09-11 • via Nuitee
A
Althwani • couple • sa
10
2026-09-11 • via Nuitee
M
maor • couple • il
8
מחיר יקר לתמורה. לילה עלה כ-130 אירו. אפשר היה להשיג במרכז הטיילת במחיר נמוך הרבה יותר
Pros:

מיקום.

Cons:

היה צריך להמתין יותר מרבע שעה עד שהגיעו מים חמים במקלחת.
ארוחת בוקר סבירה מינוס. אין מכונת קפה.
החדר זכה רק להחלפת מגבות ללא ניגוב סבון שדלף במקלחת . ללא שאיבת שטיחים

2026-09-06 • via Nuitee
H
Hana • couple • sa
9
اتمنى يكون موظفين الاستقبال بشوشين ولا يكونو نفسيه
Pros:

المكان رهيب

Cons:

مرظفين الاستقبال الصراحه يتكلمون من طرف الخشم والاسلوب كان شين التعامل مره ماعجبني

2026-09-06 • via Nuitee
H
HMOOD • couple • sa
7
شكرا لطاقم الفندق وتعاونهم معنا و تحديدا موظف في الاستقبال قامته طويله شاب لقد نسيت اسمه
Pros:

الموقع وأطلاله البلكونه على شارع نظامي

Cons:

مرتبه السرير غير مريحه قديمه مستهلكة
وأرضية الغرفة الموكيت مستهلكة
موقع بوفيه الفطور وكذلك مساحته صغيره جدا وغير متعدد الخيرات

2026-09-03 • via Nuitee
F
Fawaz • extended_group • sa
5
2026-08-26 • via Nuitee
S
Said • couple • ae
10
2026-08-22 • via Nuitee
K
Khalid • couple • sa
10
2026-08-18 • via Nuitee
M
Mohammed • couple • ae
10
Pros:

فندق رائع بكل معنى الكلمة. الخدمة ممتازة، وطاقم الاستقبال محترف وودود للغاية، ويستحقون كل التقدير. لقد زرت تقريبًا معظم دول أوروبا وأقمت في العديد من الفنادق، ولكن بصراحة لم أواجه مثل هذا المستوى من الخدمة والاهتمام من قبل.

كانت تجربة مميزة جدًا، وسأعود بالتأكيد مرة أخرى. شكرًا لكم على حسن الضيافة والخدمة الرائعة.

2026-08-16 • via Nuitee
M
Muhammad Shariq • couple • ae
9
All tourists point re very nearest
Pros:

Location was amazing

Cons:

Manager attitude is not good

2026-08-16 • via Nuitee
M
Mohammed • couple • ae
10
2026-08-16 • via Nuitee
سلمان • extended_group • sa
8
2026-08-15 • via Nuitee
N
Nawaz • couple • ae
10
Pros:

Very good staff,location,cleaning, We will come again absolutely

2026-08-14 • via Nuitee
F
Fahad • solo_traveller • sa
8
2026-08-10 • via Nuitee
I
Ibrahim • extended_group • qa
8
2026-08-09 • via Nuitee
C
Chumakov • solo_traveller • cz
5
2026-08-08 • via Nuitee
R
Radmila • couple • ru
9
2026-08-08 • via Nuitee
A
Asfundyar • solo_traveller • pk
8
Pros:

It's centrally located, clean and quiet for the hustle bustle around it.

Cons:

The breakfast could be improved. Some of the items in the buffet would be cold by mid breakfast slot. Also i had booked through booking.com and my friend who had originally planned to join me, couldn't and i still had to stay in a much bigger room than needed as a solo traveller. I discussed it with the front desk but they said they couldn't do anything ... This part was disappointing. Otherwise the hotel is really good and comfy and good value

2026-08-07 • via Nuitee
A
Alam • couple • ae
10
Pros:

The staff were incredibly friendly, professional, and attentive. They made us feel welcome from the moment we arrived and provided excellent service throughout. Thank you for making our experience so enjoyable

2026-08-06 • via Nuitee