Kalyan Grand - a business hotel

Hotels
7.2 (171 reviews)
247, Gst Road, Vandalur , Vandalūr , in

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Free

Facilities

Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good offer
Wonderful stay
Neat and clean
Proximity to family event
Cons:
Morning noise
Customer care sucks
Rude staff
Extra charges
AC issues

Categories

Cleanliness
7.28
Neat and clean as mentioned; issues raised regarding staff and cleanliness.
Service
6.75
Customer care indicates poor service; rude staff noted.
Location
8.29
Proximity to family event noted positively.
Room Quality
6.74
AC issues mentioned; overall negative feedback.
Amenities
7.27
Mixed feelings about the amenities due to service issues.
Value for Money
7.23
Good offer mentioned, but additional charges noted.
Food and Beverage
7.28
Not explicitly mentioned; assumed standard quality for this hotel tier.
Overall Experience
6.75
Mixed experience due to several negative factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:18

Property Description

Luxurious Accommodation
Kalyan Grand in Vandalūr offers air-conditioned rooms with modern amenities like flat-screen TVs and free WiFi. Unwind in comfort with complimentary slippers and toiletries provided for a relaxing stay.

Convenient Facilities
Stay active at the hotel's fitness centre or mingle at the on-site bar. Benefit from services like laundry, dry cleaning, and car hire, ensuring a hassle-free experience. The 24-hour front desk is ready to assist you anytime.

Ideal Location
Located near SRM University and SRM Nagar, with easy access to Maraimalai Nagar and Oragadam, Kalyan Grand is perfectly situated for business and leisure travelers. With Tambaram Railway Station and Chennai International Airport nearby, your journey is convenient and stress-free.

Book your stay at Kalyan Grand for a seamless blend of comfort and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for Rs. 1,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 171 reviews
Cleanliness: 7.28
Service: 6.75
Location: 8.29
Room Quality: 6.74
Amenities: 7.27
Value for Money: 7.23
Food and Beverage: 7.28
Overall Experience: 6.75
E
Ellys • solo_traveller • gb
10
Pros:

It was an excellent stay, everything seems to work, aircon perfect, bed comfortable, washroom excellent, staff are so friendly and helpful, buffet freshly made

Cons:

It would be good to invest in your friendly staff to learn basic English, especially the young staff.

The complimentary water could of been a fresh bottle water, the lid was dirty and the rim of the bottle was dirty,

2026-03-17 • via Nuitee
G
Gaurav • solo_traveller • in
6
2026-03-15 • via Nuitee
V
Venkatramani • couple • in
7
Value for money
Pros:

Location

Cons:

NA

2026-03-11 • via Nuitee
B
balaji • couple • in
10
2026-02-23 • via Nuitee
T
Thomas • family_with_children • in
5
Bad experience
Pros:

Room service and cleaning staff was very good and courteous.

Cons:

I am writing to formally complain about my recent stay at your hotel.

We initially paid for two days of stay. Later, when my daughter came to stay with us, I was called at around 10:00 PM by the hotel staff and asked to make an additional payment for her stay.

I had no objection to paying the required amount; however, calling a guest late at night and pressurizing for payment was extremely uncomfortable and distressing. The timing and manner of communication were highly unprofessional and caused unnecessary mental stress.

In addition to this, my checkout time was 12:00 PM while my bus was scheduled at 8:00 PM. I requested a reasonable extension or alternative arrangement, but I was given only a one-hour extension and then asked to vacate the room. No proper alternative arrangement was provided except allowing me to sit in the lounge, which caused significant inconvenience.

I was also disappointed to note that breakfast was not complimentary, which was not clearly communicated at the time of booking.

Overall, the experience did not meet acceptable hospitality standards, and the lack of sensitivity, flexibility, and clear communication from the hotel staff was disappointing.

I request you to kindly review this matter seriously and consider appropriate compensation or corrective action.

2026-02-09 • via Nuitee
S
Suresh • couple • in
10
Excellent and very proactive staff. We arrived earlier than planned and I had to take a business call which I did at the
Pros:

Value for money

2026-01-24 • via Nuitee
S
Sudalaimani • couple • in
10
2026-01-24 • via Nuitee
T
Tamilan • couple • in
8
2026-01-22 • via Nuitee
Y
YOU • solo_traveller • cn
9
Pros:

has smoking rooms good room rate

Cons:

WiFi quality umis unstable

besides that. rest of things are good!

2026-01-22 • via Nuitee
K
KRISHNAKUMAR • couple • ae
5
2026-01-20 • via Nuitee
B
Basant kumar • couple • in
10
Nice location
2026-01-19 • via Nuitee
T
Tamilchudar • solo_traveller • in
1
2026-01-19 • via Nuitee
A
Ajay • solo_traveller • in
1
Pros:

Nothing about the hotel is good except one housekeeping member Sandeep and one FO boy whose name I cannot remember.

Lousy food, rude mostly uneducated staff

Cons:

Everything

2026-01-12 • via Nuitee
M
Miho • solo_traveller • jp
8
Pros:

バスターミナルが近く、次の移動にはとても便利なロケーションでした。

2026-01-04 • via Nuitee
S
SRIDHAR • extended_group • fr
10
2025-12-20 • via Nuitee
H
Hemant • solo_traveller • in
8
Pros:

Ambience and location

2025-12-16 • via Nuitee
R
Ravindranath • extended_group • in
8
Mr Kamesh at reception made us feel special.
Cons:

Location bang in the middle of a bus station.

2025-12-10 • via Nuitee
D
Durga • couple • in
10
2025-12-07 • via Nuitee
M
M Dj • solo_traveller • rs
10
Pros:

Good offer

Cons:

Morning noise

2025-12-03 • via Nuitee
L
Lama • solo_traveller • np
9
Pros:

Wonderful stay

2025-12-02 • via Nuitee