Sure Hotel by Best Western Rouvignies Valenciennes

Hotels
•
Sure Hotel Collection by Best Western
8.1 (834 reviews)
rue Louis Dacquin, Zi No 2 , Valenciennes , fr
+33 3 27 21 15 55

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Good location near key venues
Cons:
Cleanliness issues reported
Room noise and size complaints

Categories

Cleanliness
7.78
Mixed feedback on cleanliness; specific issue with flooding in the bathroom and minor cleanliness complaints.
Service
8.65
Staff described as welcoming and attentive; overall positive sentiment about service.
Location
8.49
Convenient location near the highway with easy access to restaurants and key areas.
Room Quality
7.44
Some complaints about room size and noise; issues with bed quality noted.
Amenities
8.17
Facilities generally meet expectations; decent options for breakfast and dining.
Value for Money
8.23
Generally seen as good value considering the amenities; some minor issues mentioned.
Food and Beverage
7.98
Food quality is generally good; some reports of food being served improperly.
Overall Experience
8.05
Overall positive experience; despite some grievances, many guests expressed satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:36

Property Description

Convenient Location
Sure Hotel by Bestwestern Rouvignies Valenciennes is ideally situated just 2 km from the airport, making it a perfect choice for travelers seeking comfort and ease of access.

Modern Amenities
The hotel offers practical and modern rooms equipped with flat-screen TVs featuring Canal Satellite, ensuring guests can unwind in style after a long day of travel.

Delightful Dining Options
Guests can start their day with a delicious buffet breakfast at the hotel's restaurant and savor homemade lunch and dinner dishes from Monday to Thursday, providing a convenient dining experience throughout their stay.

Book your stay at Sure Hotel by Bestwestern Rouvignies Valenciennes now for a seamless and enjoyable travel experience!

Important information:

The reception closes at 22:00. If you plan to arrive after this time, please inform the hotel in advance.

On Sunday reception is open between 08:00 until 12:00. If you plan outside of these hours please inform the hotel in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIL

Location

Guest Reviews

8.1
Based on 834 reviews
Cleanliness: 7.78
Service: 8.65
Location: 8.49
Room Quality: 7.44
Amenities: 8.17
Value for Money: 8.23
Food and Beverage: 7.98
Overall Experience: 8.05
L
Lars • family_with_children • dk
10
2026-09-18 • via Nuitee
P
Pat • family_with_children • nl
6
2026-09-18 • via Nuitee
L
Lombart • solo_traveller • fr
9
Pros:

Hôtel très propre personnelle très compétent à l écoute de Nos demande merci pour les petits attention

2026-09-16 • via Nuitee
H
Heidrun • solo_traveller • de
6
Pros:

Frühstück

2026-09-14 • via Nuitee
P
Paul • couple • nl
8
2026-09-14 • via Nuitee
L
Lars • family_with_children • dk
10
2026-09-14 • via Nuitee
K
Kristian • solo_traveller • se
10
2026-09-13 • via Nuitee
D
DavideB76 • solo_traveller • it
5
Cons:

La camera non è stata pulita e riassettata e hanno addebitato una colazione non consumata.

2026-09-13 • via Nuitee
S
Sonia Lainé • solo_traveller • fr
7
2026-09-13 • via Nuitee
J
Jean • solo_traveller • be
9
Perfect 🤩
Pros:

Good breakfast, very friendly employee

Cons:

All was good for the price

2026-09-13 • via Nuitee
J
Josef • family_with_children • de
8
Pros:

Gutes Frühstück. In der Nähe sehr beliebtes Chinesisches Restaurant mit großem Buffetangebot

2026-09-12 • via Nuitee
B
Bastien • solo_traveller • fr
1
L’ENFER !!
Pros:

Rien, TOUT est mauvais !

Cons:

On me donne une chambre où il y avait déjà quelqu’un dedans.
On me redonne une autres chambre ou dans les serviettes je trouve des cheveux….
Le matelas complètement foutu.
La chambre sous une climatisation (réception) qui fait du bruit même la fenêtre fermer.
Pas de climatisation dans les chambres de l’hôtel
Pas d’ascenseur
Chaque heure de la nuit on est réveillé parce qu’une voiture est en train de se faire braquer (alarme véhicule) donc on vérifie si c’est pas la sienne.
A FUIR

2026-09-11 • via Nuitee
J
Jean François • solo_traveller • fr
8
2026-09-10 • via Nuitee
A
Alan • family_with_children • de
8
Great location for a long journey stopover. Extremely friendly staff and exceptional breakfast
Pros:

Located close to the motorway when travelling from Germany to France. Comfortable rooms and extremely friendly staff. Exceptional breakfast which was the perfect way to start the remainder of our journey

Cons:

Parking security could be improved, even though we experienced no problems

2026-09-09 • via Nuitee
J
jacques • solo_traveller • fr
8
2026-09-08 • via Nuitee
T
Thom • family_with_children • nl
9
2026-09-08 • via Nuitee
R
roland • couple • ie
3
Will not go there again
Pros:

Large car park

Cons:

No breakfast before 08:30 when occupancy low. No HDMI port on TV. No food served except breakfast. Other Restaurants too far away

2026-09-08 • via Nuitee
H
Hans • couple • nl
7
2026-09-07 • via Nuitee
B
Bart • family_with_children • be
9
precies wat je verwacht van een goedkoop hotel in industriegebied, de staff maakte het extra goed
Pros:

zeer klantgerichte en vriendelijke baliemedewerkers, ze deden een extra inspanning om ons te helpen

2026-09-03 • via Nuitee
H
Hendrik Jacob • solo_traveller • nl
8
2026-09-03 • via Nuitee