Krishna Palace Hotel - Ambernath

Hotels
8.1 (404 reviews)
P- 35/ 36, M.I.D.C. Additional Ambernath (E) , Ambernath , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Good food
Cons:
Poor service
Noisy environment
Uncomfortable rooms

Categories

Cleanliness
6.99
Issues with room comfort and noise indicated poor cleanliness.
Service
8.46
Staff behavior was noted as unprofessional in several reviews.
Location
9
Good location mentioned in multiple reviews.
Room Quality
7.45
Complaints regarding noise, broken lift, and uncomfortable bed.
Amenities
8.48
Amenities were average; air conditioning issues reported.
Value for Money
8.94
Some perceive it as worthwhile despite issues.
Food and Beverage
7.99
Food quality noted as poor in one review, but good in another.
Overall Experience
7.46
Multiple complaints mentioned; overall dissatisfaction expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:02

Property Description

Luxurious Accommodation
Experience comfort and convenience at Krishna Palace Hotel - Ambernath. Each air-conditioned room is equipped with a flat-screen TV and a private bathroom. Some units even feature a cozy seating area for relaxation after a long day of exploring.

Delicious Dining Options
Indulge in culinary delights at our on-site restaurant offering a variety of dishes to satisfy your taste buds. Complimentary homemade turmeric milk is served in the evening, adding a touch of warmth to your stay.

Convenient Amenities
Benefit from free WiFi, complimentary daily mineral water, and 24-hour front desk assistance during your stay. Explore nearby attractions easily with our car hire services. Book now for a memorable stay at Krishna Palace Hotel - Ambernath.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for Rs. 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 404 reviews
Cleanliness: 6.99
Service: 8.46
Location: 9
Room Quality: 7.45
Amenities: 8.48
Value for Money: 8.94
Food and Beverage: 7.99
Overall Experience: 7.46
K
k couple in
7
2026-03-17 via Nuitee
K
kulkarni solo_traveller in
9
2026-02-22 via Nuitee
P
Prachi extended_group in
8
Good
Pros:

Good

Cons:

Rooms are small

2026-01-27 via Nuitee
V
Vishwas couple in
10
2026-01-20 via Nuitee
R
Rawat couple in
9
Pros:

Great and wish to visit again

2026-01-20 via Nuitee
R
Ravindran couple in
10
Pros:

We had a wonderful experience at the hotel, especially during breakfast. While the food spread was limited, everything was fresh, well-prepared, and absolutely delicious. The quality truly stood out.

What made the experience exceptional was the hospitality provided by the staff, particularly *Waseem* and *Snehal*. Both were extremely professional, courteous, and attentive. They went above and beyond to ensure guests were comfortable and well taken care of, which made breakfast a pleasant and memorable part of the stay.

Overall, the combination of fresh food and outstanding service reflects the hotel’s commitment to quality and guest satisfaction. Highly appreciated and recommended.

Cons:

Nothing

2026-01-18 via Nuitee
L
Lobo couple au
8
Comfortable. Will visit again.
Pros:

Good property. The staff were very helpful. The front office (Sanyukta) went out of her way to help. Overall, the staff were very helpful.

2026-01-05 via Nuitee
S
shilpa couple in
4
No
Pros:

Good location good food

Cons:

Bathroom kit

2026-01-05 via Nuitee
T
Tausif couple in
10
2025-12-27 via Nuitee
S
Sharath solo_traveller ae
1
Urgent Complaint Regarding Stay at Krishna Palace Hotel, Ambernath
Cons:

Subject: Urgent Complaint Regarding Stay at Krishna Palace Hotel, Ambernath

Dear Booking.com Team,

I am writing to report a very disappointing and unacceptable experience during my stay at Krishna Palace Hotel, Ambernath. This has been the worst hotel experience I have ever had, and it completely ruined my short trip to India.

Here are the issues I faced:
• Very poor food quality
• Extremely rude staff behavior
• Too much noise inside the room, making it impossible to rest
• Lift was broken, and loud noises from the lift area could be heard clearly inside the room
• Air conditioning was not functioning properly
• The bed was very uncomfortable

Due to all these issues, I became sick because I couldn’t sleep properly throughout my stay. I travelled to India for only four days to relax, but this hotel experience completely wasted my entire vacation.

I am extremely disappointed and I request a full refund from the hotel for this unacceptable experience.
I kindly ask Booking.com to look into this matter urgently and assist me with a proper resolution.

Thank you.

2025-12-07 via Nuitee
S
Sanket solo_traveller in
6
2025-11-24 via Nuitee
S
Sanket couple in
5
2025-11-24 via Nuitee
B
Balasubramaniam extended_group sg
10
2025-10-30 via Nuitee
R
Raviprakash couple in
10
2025-10-28 via Nuitee
M
Mandar solo_traveller in
10
2025-10-28 via Nuitee
S
Sukhvinder extended_group in
10
Pros:

Staff

Cons:

Nothing

2025-10-27 via Nuitee
K
Kasare couple in
10
2025-10-21 via Nuitee
S
Shashwat solo_traveller in
10
2025-10-13 via Nuitee
S
Shashank extended_group in
8
Good stay, could be better.
Pros:

Good food, courteous staff, good location.

Cons:

The doorframe on the bathroom was too narrow, making it inconvenient to enter and exit the bathroom. Also, there was paint peeling due to some prior seepage at some spots on the walls.

2025-10-09 via Nuitee
O
Ogale couple in
7
2025-10-08 via Nuitee