Best Western Plus University Inn

Hotels
Best Western Plus
8 (541 reviews)
132 Plaza Dr , Hattiesburg , us

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean service areas
Good breakfast
Cons:
Issues with room cleanliness
Damp bedding
Rude check-in staff

Categories

Cleanliness
7.58
Several complaints about dirt and a roach in the bathroom affected the rating.
Service
8.55
Staff was frequently mentioned as friendly and helpful.
Location
8.59
Convenient location with good access to restaurants and freeway.
Room Quality
7.04
Issues with musty smell and bedding dampness were noted.
Amenities
8.07
Basic amenities were good, with a decent breakfast variety.
Value for Money
8.03
Overall value was acceptable for the experience described.
Food and Beverage
8.08
The breakfast was well supplied with a variety of options.
Overall Experience
8.05
Overall a satisfactory experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:02

Property Description

Luxurious Amenities
Best Western Premier University Inn offers an outdoor swimming pool, fitness centre, and a beautiful garden for guests to relax in. The shared lounge is perfect for socializing and unwinding after a long day of exploring Hattiesburg.

Convenient Services
With free WiFi, a 24-hour front desk, and a business centre, guests can stay connected and productive throughout their stay. The non-smoking property ensures a comfortable environment for all visitors.

Delicious Dining Options
Start your day right with a buffet, continental, or Full English/Irish breakfast available at the hotel. Enjoy a hearty meal before heading out to explore nearby attractions like Lake Terrace Convention Center and USM's Museum of Art.

Experience comfort and convenience at Best Western Premier University Inn. Book your stay now for a memorable Hattiesburg getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GPT

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 541 reviews
Cleanliness: 7.58
Service: 8.55
Location: 8.59
Room Quality: 7.04
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
M
Matt solo_traveller us
8
2026-08-09 via Nuitee
N
Nicholas solo_traveller us
8
Convenient stay in Hattiesburg
Pros:

Good location, right off the interstate. Staff were very friendly and helpful.

Cons:

When I stayed there were several little league teams staying in the hotel so it was a little noisy.

2026-08-06 via Nuitee
H
Haley family_with_children us
10
2026-08-06 via Nuitee
M
Maike solo_traveller us
10
2026-08-05 via Nuitee
H
Helena family_with_children us
6
Will choose a different place next time.
Pros:

The front desk person was away when we arrived and we waited for 10 minutes. She was very helpful and got us extra towels and bedding needed for all of us.

Cons:

The hotel is clearly understaffed. Breakfast was okay but not enough seating space, so arrive early! The place is older and definitely needs an upgrade. The bathroom wasn't super clean and their body wash bottle in the shower was totally empty. The A/C had a moldy smell to it. TV didn't work and if my husband wasn't technically inclined, it would not have worked. The carpet and furniture were stained and unkept.

2026-08-04 via Nuitee
P
Patti couple us
9
Welcoming staff, comfortable room and good breakfast.
Pros:

Plenty of choices

2026-08-02 via Nuitee
A
Arlete solo_traveller us
8
Pros:

Friendly staff, good location, breakfast was ok, we loved the coffee machine.

Cons:

Closet door was loose, toilet took some time to flush, one time we had to open the top to put it back so it could store water to flush properly, we noticed some carpet stains on the hallway near the elevator as well.

We didn't get body soap, nor enough towels for our group but we managed, it was late so we didn't bother to go down to request it.

2026-07-17 via Nuitee
K
keywonda solo_traveller us
10
2026-07-17 via Nuitee
K
Karen solo_traveller us
9
Pros:

Got a free upgrade as the original room assigned was known to have issues that needed repair.

2026-07-16 via Nuitee
A
Andy couple us
10
Great.
Pros:

All good

Cons:

.

2026-07-13 via Nuitee
A
Antron couple us
10
I was very great experience
Pros:

Very clean

Cons:

I love everything about the property

2026-07-13 via Nuitee
B
Bill extended_group us
4
2026-07-12 via Nuitee
A
Alan couple us
6
Pros:

Location convenient to interstate

Cons:

Breakfast was so-so. Eggs looked unappetizing. No biscuits and gravy... Strange ommission for hotel in the South.

2026-07-10 via Nuitee
T
Tina family_with_children us
10
2026-07-09 via Nuitee
P
Pamela family_with_children us
8
2026-07-08 via Nuitee
F
Freddie family_with_children us
10
Excellent
Pros:

Cinnamon bun and eggs

Cons:

Tv was hardcto controll volume

2026-07-06 via Nuitee
R
Ray couple us
9
Yyyyy
Pros:

Just like New very comfortable will stay again

Cons:

Yuyyyyy

2026-07-06 via Nuitee
S
Shirley family_with_children us
7
Pros:

It was close to everything and very quiet.

Cons:

I did not like the smell in the room or in the hallways. The bathrooms need to have be updated.

2026-07-06 via Nuitee
D
David family_with_children us
10
2026-07-03 via Nuitee
R
Ruslan couple us
10
Im glad i found the hotel. I was blessed to stay in here. Good luck
Pros:

The lobby. The pool. The gym. The room. The calming.

Cons:

Stuff are just awesome. No doubt. Thanks

2026-07-02 via Nuitee