Best Western Plus Laredo Inn & Suites

Hotels
•
Best Western Plus
9 (157 reviews)
3110 Santa Ursula Avenue, Laredo, Texas, 78040 , Laredo , US
1-956-608-2491

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Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Elevator
Fitness facilities
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Great staff
Clean hotel
Good location
Amazing service
Cons:
Not enough parking
Pool was not available
Some amenities were not working

Categories

Cleanliness
8.58
Guests mentioned the hotel was clean, but some have had issues with amenities affecting overall satisfaction.
Service
9.55
Great staff helped guests and provided good customer service along with a fast check-in process.
Location
9.59
The hotel is in an area with many restaurants and fun places to go.
Room Quality
9.04
Rooms were generally great, but some guests found the beds too firm and the pillows square.
Amenities
8.07
Some amenities like the hot tub and gym were reported as not working, affecting overall satisfaction.
Value for Money
8.53
Prices have increased significantly from previous stays, which some guests expressed concern about.
Food and Beverage
9.58
Amazing food choices and a highly-rated restaurant nearby.
Overall Experience
9.05
Overall the experience was satisfactory, with a mix of positive and critical feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:45

Property Description

Luxurious Amenities

Indulge in a variety of recreational facilities such as an indoor pool, spa tub, and a 24-hour fitness center – the perfect way to unwind during your stay.

Delectable Dining Options

Satisfy your cravings at the snack bar/deli with a range of delicious options, and wake up to a delectable complimentary full breakfast served daily.

Convenient Location

Situated in the heart of Laredo, enjoy easy access to popular attractions such as Rio Grande, Mall Del Norte, and the United States Consulate during your stay.

Ready to experience comfort and convenience at its finest? Book your stay at Best Western Plus Laredo Inn & Suites now.

Important information:

  • Up to 4 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LRD

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 157 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 9.58
Overall Experience: 9.05
M
Manuel Alfredo
10
Pros:

clean room and staff pk

2025-10-12 • via Nuitee
H
Hector
10
Pros:

Yes , but they don’t have any drinking water for the coffe

2025-10-12 • via Nuitee
R
Rafael
10
Pros:

Great service

2025-10-02 • via Nuitee
L
Leticia • family
10
Pros:

Close to everything

2025-10-01 • via Nuitee
A
Anthony
10
Pros:

Easy check in

2025-09-30 • via Nuitee
L
Liz • partner
10
Pros:

Jasmin was very kind

2025-09-28 • via Nuitee
O
OLGA
10
Pros:

Great experience

2025-09-26 • via Nuitee
G
Gabriela
10
Pros:

Very nice and clean hotel

2025-09-25 • via Nuitee
B
Bianny
8
Pros:

Good hotel.

2025-09-22 • via Nuitee
N
Nelly
10
Pros:

We really Loved our staying here . Everything was clean . The personnel was very nice and polite. The breakfast was the best like a home-cooked meal. Loved it 10 out of 10. I do recommend this hotel..

2025-09-22 • via Nuitee
M
Modesto
10
Pros:

Very friendly people and clean

2025-09-19 • via Nuitee
J
JUAN C
10
Pros:

IT was very good except for the breakfast and no bottles of water as courtesy

2025-09-17 • via Nuitee
A
Alfredo • family
10
Pros:

At the reception person very respectful and polite

2025-09-01 • via Nuitee
J
John
10
Pros:

Great staff helped me when I had questions.
Only wished pool was cooler then what it was

2025-08-31 • via Nuitee
L
Leonel
8
Pros:

all good

2025-08-28 • via Nuitee
I
Ismael
6
Pros:

Al hacer tu reservación en línea no te dicen que la alberca en el hotel no está disponible por cuestiones de remodelación
Al llegar a la recepción es cuando te avisan
Ustedes deberían poner en su página que la alberca no está disponible

2025-08-25 • via Nuitee
S
Sung Soo
6
Pros:

There wasn't enough parking spot for the guests. And the personnnel didn't inform the guests what to do or where the guests could park their vehicle.

2025-08-07 • via Nuitee
J
Jose
10
Best Western to the rescue
Pros:

We had a nightmare reservation at Red roof inn, where at 6pm our room was issued but wasted cleaned yet and we drive in to town for a formal party that started at 7:30 and we needed to get ready , we ask for a refund and book here and with in 15 min we drove and checked in to an amazing, clean hotel it was just night and day for 40$ more and it was worth it , clean room , lobby was clean , checkin was fast and professional, we arrived back from our event at 1:30am an the parking lot was very light with security out side.

2025-08-04 • via Nuitee
J
JAVIER
10
Pros:

I have come to this hotel for many years and it is sad to say that I believe they are taking advantage of being a nice hotel $ 256 for this hotel when I use to pay 100

2025-07-21 • via Nuitee
V
Viviana • family
10
Pros:

Good customer service

2025-07-14 • via Nuitee