Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Limited room storage
Pool area needs refurbishment

Categories

Cleanliness
8.1
Most reviews highlight clean and modern rooms, but a few mentioned issues with the pool area needing refurbishment.
Service
8.8
Reviews consistently praise the staff for being kind and helpful throughout the stay.
Location
8.8
Guests appreciated the hotel's great location, with easy access to attractions like the Dubai Mall.
Room Quality
8.2
Overall positive feedback on room comfort, although some mentioned limited storage and issues with bathroom amenities.
Amenities
8.3
Amenities such as the pool and bar area were praised, though some noted the pool needed improvement.
Value for Money
8.2
Guests found good value for the price, especially considering the quality of food and service.
Food and Beverage
8.4
Breakfast received high praise, with guests enjoying the fresh juice options and overall quality.
Overall Experience
8.4
Many guests expressed a desire to return, indicating a favorable overall experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:30

Property Description

Welcome to Pullman Dubai Downtown, your ultimate retreat in the heart of Dubai, just steps away from iconic attractions!

Luxurious Amenities
Dive into relaxation at our stunning outdoor swimming pool or unwind in the sauna and hot tub. With a fully-equipped fitness centre, your wellness routine will never miss a beat.

Gourmet Dining
Indulge in gastronomic delights at our on-site restaurant and end your day at our stylish bar. Begin each morning with a sumptuous breakfast buffet, catering to all tastes from continental to Full English/Irish.

Prime Location
Nestled just 1.8 km from The Dubai Fountain and 3.1 km from Burj Khalifa, you're perfectly positioned to explore the best Dubai has to offer.

Experience unmatched luxury and comfort—book your stay at Pullman Dubai Downtown today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 6 years old and over stay for AED 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3801 reviews
Cleanliness: 8.1
Service: 8.8
Location: 8.8
Room Quality: 8.2
Amenities: 8.3
Value for Money: 8.2
Food and Beverage: 8.4
Overall Experience: 8.4
I
Ikenna • solo_traveller • za
8
Can't argue with the value
Pros:

Lovely room. Grey view of the creek. Good looking main restaurant.

Cons:

I think that some aspects were looking tired. The front desk area needs a good clean, polish and touch up. First impressions and all that. Also, I'm always surprised that in Dubai, so many high end hotels and properties don't keep the car park clean. A one star entry point to a four star property if you're parking your own car.

2026-06-27 • via Nuitee
J
Jawad • family_with_children • sa
10
2026-06-27 • via Nuitee
Q
Qhtani • solo_traveller • sa
9
Pros:

سحب مبلغ اكثر من حجز بوكنق عند الوصول

2026-06-26 • via Nuitee
S
Suhair • extended_group • ae
3
Pros:

Breakfast is ok

Cons:

food only

2026-06-25 • via Nuitee
M
Mohammad • couple • qa
8
2026-06-24 • via Nuitee
F
Farouk • couple • il
10
2026-06-24 • via Nuitee
O
oluwadamilola • solo_traveller • gb
9
2026-06-24 • via Nuitee
A
admin • solo_traveller • ae
9
2026-06-23 • via Nuitee
أحمد • solo_traveller • sa
10
Pros:

I would like to recognize Snow for her outstanding professionalism and excellent service. She was extremely professional, helpful, and made my stay much more enjoyable. Thank you, Snow

2026-06-22 • via Nuitee
S
Sandra • couple • au
8
Great hotel for a stopover in Dubai
Pros:

Great location, clean with friendly staff and a pool

Cons:

Need to catch taxi everywhere due to the heat

2026-06-22 • via Nuitee
A
Abdrhman • couple • ae
9
2026-06-22 • via Nuitee
G
Ghanim • couple • ae
10
2026-06-22 • via Nuitee
A
Adriano Daniel • couple • br
10
Hotel maravilhoso
Pros:

Tudo perfeito

Cons:

De tudo

2026-06-22 • via Nuitee
A
Ali • couple • sa
8
2026-06-21 • via Nuitee
L
Lindsay • couple • au
10
We will be returning to this hotel!
Pros:

Great value for money! Only a 15 minute walk to Dubai Mall. The staff were also lovely and very helpful.

2026-06-21 • via Nuitee
A
Anna • solo_traveller • ae
10
Pros:

Everything was really nice. The location is perfect. The employees are really nice and helpful !

2026-06-20 • via Nuitee
S
Salim Hilal • couple • om
10
Highly recommended! ⭐⭐⭐⭐⭐
Pros:

The outstanding service and consistently high standards are the reason I choose to stay at Pullman Downtown Dubai two to three times every month. It truly feels like a home away from home.

A special thanks to Mr. Mohammed Owais, Mark, Ann, Cynthia and (Syed from the Room Service team) for their exceptional hospitality, professionalism, and attention. These are few reasons why I keep coming back to Pullman Downtown Dubai.🙂

Cons:

Nothing significant. My stays have always been pleasant:)

2026-06-20 • via Nuitee
H
Houssam • couple • qa
10
Pros:

Amazing location, room was very clean and it got all Amneties and very friendly staff. Oh and the breakfast is 👍🏼

Cons:

Pool is a bit small

2026-06-20 • via Nuitee
S
Salim Hilal • couple • om
10
My second Home
Pros:

The hotel is surrounded by a vibrant atmosphere with plenty of bars, cafés, and restaurants, making it an excellent choice whether you’re visiting for business or leisure.

Thanks to Fron desk team Mr. Mohammed Owais, Mark Ann and from the room service Syed.

Cons:

Nothing to recall everything was just prefer 🫶

2026-06-20 • via Nuitee
C
claudio • solo_traveller • it
1
2026-06-20 • via Nuitee