Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Electric car charging station
Health club
Guest education on local ecosystems and culture
Long-term parking
Free WiFi
Non-smoking rooms
Air conditioning
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Limited room storage
Pool area needs refurbishment

Categories

Cleanliness
8.1
Most reviews highlight clean and modern rooms, but a few mentioned issues with the pool area needing refurbishment.
Service
8.8
Reviews consistently praise the staff for being kind and helpful throughout the stay.
Location
8.8
Guests appreciated the hotel's great location, with easy access to attractions like the Dubai Mall.
Room Quality
8.2
Overall positive feedback on room comfort, although some mentioned limited storage and issues with bathroom amenities.
Amenities
8.3
Amenities such as the pool and bar area were praised, though some noted the pool needed improvement.
Value for Money
8.2
Guests found good value for the price, especially considering the quality of food and service.
Food and Beverage
8.4
Breakfast received high praise, with guests enjoying the fresh juice options and overall quality.
Overall Experience
8.4
Many guests expressed a desire to return, indicating a favorable overall experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:30

Property Description

Welcome to Pullman Dubai Downtown, your ultimate retreat in the heart of Dubai, just steps away from iconic attractions!

Luxurious Amenities
Dive into relaxation at our stunning outdoor swimming pool or unwind in the sauna and hot tub. With a fully-equipped fitness centre, your wellness routine will never miss a beat.

Gourmet Dining
Indulge in gastronomic delights at our on-site restaurant and end your day at our stylish bar. Begin each morning with a sumptuous breakfast buffet, catering to all tastes from continental to Full English/Irish.

Prime Location
Nestled just 1.8 km from The Dubai Fountain and 3.1 km from Burj Khalifa, you're perfectly positioned to explore the best Dubai has to offer.

Experience unmatched luxury and comfort—book your stay at Pullman Dubai Downtown today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 6 years old and over stay for AED 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3712 reviews
Cleanliness: 8.1
Service: 8.8
Location: 8.8
Room Quality: 8.2
Amenities: 8.3
Value for Money: 8.2
Food and Beverage: 8.4
Overall Experience: 8.4
M
MAHA • couple • sa
10
Pros:

Mustafa is really nice and polite

2026-05-16 • via Nuitee
M
Mohammed Ali • solo_traveller • om
8
2026-05-15 • via Nuitee
E
Erhan • couple • tr
7
2026-05-14 • via Nuitee
K
Klajdi • couple • al
1
2026-05-14 • via Nuitee
S
Salim Hilal • couple • om
10
2026-05-13 • via Nuitee
S
Salim Hilal • couple • om
10
My great staying at Pullman downtown Dubai
Pros:

My stay was excellent overall, and the rest of the supportive front desk team were very helpful and professional. Special thanks to Mark, Sam and Laura for their outstanding service, friendly attitude, and continuous support throughout our stay

Cons:

Nothing, I remember

2026-05-13 • via Nuitee
S
Saeed • solo_traveller • ae
10
Pros:

Everything

Cons:

Nothing

2026-05-11 • via Nuitee
E
Elisabetta • couple • it
9
Staff gentilissimo
Pros:

Posizione comoda sul fiume

Cons:

Niente

2026-05-11 • via Nuitee
M
marie • couple • fr
7
2026-05-10 • via Nuitee
O
Omar • family_with_children • iq
8
2026-05-08 • via Nuitee
I
Imran • couple • ae
9
2026-05-05 • via Nuitee
S
saul • couple • co
7
Muy costosa la comida, poca variedad, los bares sin nada de ambiente
Pros:

La habitacion

Cons:

La comida

2026-05-04 • via Nuitee
A
Alyson • couple • fr
10
2026-05-03 • via Nuitee
A
Agnieszka • couple • pl
10
2026-05-03 • via Nuitee
A
Agnieszka • couple • pl
10
2026-05-03 • via Nuitee
S
S.s • couple • om
7
it was good / short stay
Pros:

Room was clean but the AC temperature was automatic and we couldn't change it. It was hot..
Breakfast was limited, we expected more options and better quality
Location is very good

Cons:

AC temperature
Water bottle was only 1 and was not refilled the next day

2026-05-03 • via Nuitee
I
Ismael • couple • jo
8
2026-04-27 • via Nuitee
M
Matus • solo_traveller • cz
8
Pros:

Nice staff, comfortable bed, well equipped gym and convenient location in Business Bay.

Cons:

Brekfast could have been better, but pastry was good!

2026-04-27 • via Nuitee
B
Baş • couple • tr
9
2026-04-26 • via Nuitee
B
BILAL • solo_traveller • sy
10
2026-04-25 • via Nuitee