Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Electric car charging station
Health club
Guest education on local ecosystems and culture
Long-term parking
Free WiFi
Non-smoking rooms
Air conditioning
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Limited room storage
Pool area needs refurbishment

Categories

Cleanliness
8.1
Most reviews highlight clean and modern rooms, but a few mentioned issues with the pool area needing refurbishment.
Service
8.8
Reviews consistently praise the staff for being kind and helpful throughout the stay.
Location
8.8
Guests appreciated the hotel's great location, with easy access to attractions like the Dubai Mall.
Room Quality
8.2
Overall positive feedback on room comfort, although some mentioned limited storage and issues with bathroom amenities.
Amenities
8.3
Amenities such as the pool and bar area were praised, though some noted the pool needed improvement.
Value for Money
8.2
Guests found good value for the price, especially considering the quality of food and service.
Food and Beverage
8.4
Breakfast received high praise, with guests enjoying the fresh juice options and overall quality.
Overall Experience
8.4
Many guests expressed a desire to return, indicating a favorable overall experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:30

Property Description

Welcome to Pullman Dubai Downtown, your ultimate retreat in the heart of Dubai, just steps away from iconic attractions!

Luxurious Amenities
Dive into relaxation at our stunning outdoor swimming pool or unwind in the sauna and hot tub. With a fully-equipped fitness centre, your wellness routine will never miss a beat.

Gourmet Dining
Indulge in gastronomic delights at our on-site restaurant and end your day at our stylish bar. Begin each morning with a sumptuous breakfast buffet, catering to all tastes from continental to Full English/Irish.

Prime Location
Nestled just 1.8 km from The Dubai Fountain and 3.1 km from Burj Khalifa, you're perfectly positioned to explore the best Dubai has to offer.

Experience unmatched luxury and comfort—book your stay at Pullman Dubai Downtown today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 6 years old and over stay for AED 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3673 reviews
Cleanliness: 8.1
Service: 8.8
Location: 8.8
Room Quality: 8.2
Amenities: 8.3
Value for Money: 8.2
Food and Beverage: 8.4
Overall Experience: 8.4
A
Abdullah • solo_traveller • sa
6
2026-03-27 • via Nuitee
R
Roland • solo_traveller • ae
8
2026-03-26 • via Nuitee
N
Ninoska • couple • ve
10
2026-03-25 • via Nuitee
N
Nada • family_with_children • eg
10
2026-03-24 • via Nuitee
M
Michelle • extended_group • gb
10
Lovely hotel for the price
Pros:

Lovely rooms with view over canal. Breakfast good. Modern hotel with good pool and outdoor bar restaurant

Cons:

It’s a bit far from everything else in Dubai although the Burj Khalifa/mall/fountains is about a 20 minute walk

2026-03-23 • via Nuitee
M
Marine • family_with_children • fr
10
2026-03-23 • via Nuitee
C
Carolina • couple • se
8
2026-03-21 • via Nuitee
P
Phuong Nga • family_with_children • vn
10
2026-03-21 • via Nuitee
A
Alejandro • family_with_children • ar
10
Pros:

Todo bein! No recuerdo como se escribe pero RESALTO la amabilidad de Shiba..o algo así..que pena no recordar su nombre. Estuve justamente varado por conflicto bélico y el.fue un gran amigo. También Laura , muy buena atención

Cons:

Falta de empatia con lo varados por la guerra..cero ayuda a nivel económico. Está bien..es su negocio pero hubiera esperado otra cosa. Solo cuidan su negocio. Carisimo el el consumo en la pileta

2026-03-17 • via Nuitee
A
Alejandro • family_with_children • ar
8
2026-03-17 • via Nuitee
A
Alejandro • family_with_children • ar
7
2026-03-17 • via Nuitee
E
Emma • couple • fr
9
2026-03-16 • via Nuitee
A
Alec • couple • gb
5
Good just watch your bill for erroneous items
Pros:

Room and location was good for the stay

Cons:

Still owed a refund due to incorrect items added to my bill, taken from deposit with no communication

2026-03-15 • via Nuitee
N
Norbert • extended_group • pl
9
Bardzo polecam! Super hotel ,
Pros:

Miły personel
Lokalizacja

2026-03-15 • via Nuitee
G
Georgiy • couple • ua
5
2026-03-14 • via Nuitee
S
Simge • solo_traveller • tr
10
2026-03-14 • via Nuitee
B
baptiste • family_with_children • fr
8
tres bien
Pros:

dommage que nous soyons trois dans la chambre avec notre fils et qu'il n'y ai qu'un lit certe tres grands, alors que la description de la chambre parlait de 2 lits

Cons:

cette histoire de lit
le reste etait tres bien

2026-03-14 • via Nuitee
A
Alec • couple • gb
5
Nice hotel, no better or worse than major chains, just watch that they don’t add incorrect charges like breakfast and ro
Pros:

Good location, friendly staff and good breakfast

Cons:

Added incorrect charges to bill and took from deposit without telling me, have not contacted me about this after a week and a promise to respond in 24 hours

2026-03-13 • via Nuitee
M
Mihaela Ghita • solo_traveller • ro
10
Magnific!
Pros:

Locatia este superba!

2026-03-12 • via Nuitee
A
Alessio • couple • ae
10
Estancia perfecta en pareja
Pros:

Una vez obté por Pullman Hotel para desconectar un poco, la habitación es perfecta, amplia y la cama una maravilla.

2026-03-11 • via Nuitee