Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Electric car charging station
Health club
Guest education on local ecosystems and culture
Long-term parking
Free WiFi
Non-smoking rooms
Air conditioning
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Limited room storage
Pool area needs refurbishment

Categories

Cleanliness
8.1
Most reviews highlight clean and modern rooms, but a few mentioned issues with the pool area needing refurbishment.
Service
8.8
Reviews consistently praise the staff for being kind and helpful throughout the stay.
Location
8.8
Guests appreciated the hotel's great location, with easy access to attractions like the Dubai Mall.
Room Quality
8.2
Overall positive feedback on room comfort, although some mentioned limited storage and issues with bathroom amenities.
Amenities
8.3
Amenities such as the pool and bar area were praised, though some noted the pool needed improvement.
Value for Money
8.2
Guests found good value for the price, especially considering the quality of food and service.
Food and Beverage
8.4
Breakfast received high praise, with guests enjoying the fresh juice options and overall quality.
Overall Experience
8.4
Many guests expressed a desire to return, indicating a favorable overall experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:30

Property Description

Welcome to Pullman Dubai Downtown, your ultimate retreat in the heart of Dubai, just steps away from iconic attractions!

Luxurious Amenities
Dive into relaxation at our stunning outdoor swimming pool or unwind in the sauna and hot tub. With a fully-equipped fitness centre, your wellness routine will never miss a beat.

Gourmet Dining
Indulge in gastronomic delights at our on-site restaurant and end your day at our stylish bar. Begin each morning with a sumptuous breakfast buffet, catering to all tastes from continental to Full English/Irish.

Prime Location
Nestled just 1.8 km from The Dubai Fountain and 3.1 km from Burj Khalifa, you're perfectly positioned to explore the best Dubai has to offer.

Experience unmatched luxury and comfort—book your stay at Pullman Dubai Downtown today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 6 years old and over stay for AED 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3659 reviews
Cleanliness: 8.1
Service: 8.8
Location: 8.8
Room Quality: 8.2
Amenities: 8.3
Value for Money: 8.2
Food and Beverage: 8.4
Overall Experience: 8.4
B
baptiste • family_with_children • fr
8
tres bien
Pros:

dommage que nous soyons trois dans la chambre avec notre fils et qu'il n'y ai qu'un lit certe tres grands, alors que la description de la chambre parlait de 2 lits

Cons:

cette histoire de lit
le reste etait tres bien

2026-03-14 • via Nuitee
S
Simge • solo_traveller • tr
10
2026-03-14 • via Nuitee
G
Georgiy • couple • ua
5
2026-03-14 • via Nuitee
A
Alec • couple • gb
5
Nice hotel, no better or worse than major chains, just watch that they don’t add incorrect charges like breakfast and ro
Pros:

Good location, friendly staff and good breakfast

Cons:

Added incorrect charges to bill and took from deposit without telling me, have not contacted me about this after a week and a promise to respond in 24 hours

2026-03-13 • via Nuitee
M
Mihaela Ghita • solo_traveller • ro
10
Magnific!
Pros:

Locatia este superba!

2026-03-12 • via Nuitee
A
Alessio • couple • ae
10
Estancia perfecta en pareja
Pros:

Una vez obté por Pullman Hotel para desconectar un poco, la habitación es perfecta, amplia y la cama una maravilla.

2026-03-11 • via Nuitee
M
Maher ANNABI • extended_group • tn
9
séjour agréable dans un hôtel agréable
Pros:

Tout était parfait, emplacement idéal, service impeccable

2026-03-11 • via Nuitee
G
GEORGIA • extended_group • cy
8
2026-03-10 • via Nuitee
I
Izhar • family_with_children • il
9
2026-03-09 • via Nuitee
A
Agnes Ithalo • extended_group • br
8
2026-03-08 • via Nuitee
N
Norbert • extended_group • pl
9
Super hotel ! Szczerze polecam !
Pros:

Lokalizacja , miły personel , przestronne pokoje

2026-03-07 • via Nuitee
A
Alessio • couple • es
10
Una estancia tranquila y confortable
Pros:

La ubicación es excepcional. La habitación amplia, vistas bonitas y la cama muy cómoda.

Cons:

No hay queja..

2026-03-06 • via Nuitee
M
Małgorzata • solo_traveller • pl
9
2026-03-05 • via Nuitee
R
Ryan • family_with_children • gb
10
2026-03-05 • via Nuitee
P
Počátko • family_with_children • sk
9
Pros:

Even in difficult times, we felt safe and well cared for at the hotel. The staff were incredibly kind and did everything to make our stay pleasant and comfortable. And the view of the most beautiful building in the world, the Burj Khalifa, was absolutely unforgettable.

2026-03-04 • via Nuitee
A
Aleksander • family_with_children • ch
9
2026-03-04 • via Nuitee
A
Aura • couple • us
8
Normal
Pros:

Ubicación

Cons:

Éramos 3 personas y no nos colocaban las toallas completas y el servicio limpieza no fue muy bueno

2026-03-03 • via Nuitee
I
Izhar • family_with_children • il
8
Pros:

Rooms are nice and well furnishef

Cons:

Loation is not close to restaurants or nightlife areas

2026-03-02 • via Nuitee
E
evrimler • extended_group • tr
8
2026-03-02 • via Nuitee
R
robin • family_with_children • fr
4
2026-03-02 • via Nuitee