Hotel Montblanc Hakuba

Hotels
8.9 (243 reviews)
Kamishiro 22200-8 , Hakuba , jp

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Affordable pricing
Cons:
Small room size

Categories

Cleanliness
8.68
Overall cleanliness was good, and rooms were well maintained.
Service
9.65
The staff were fantastic, always friendly, and went above and beyond to help.
Location
9.19
Great location close to ski areas and local attractions.
Room Quality
7.64
Rooms were small with limited space for luggage.
Amenities
9.17
Amenities including discounted ski rentals and shuttle services were excellent.
Value for Money
9.13
Competitive pricing given the quality of service and amenities.
Food and Beverage
8.68
Breakfast was plentiful and well-reviewed by guests.
Overall Experience
9.05
Guests reported an overall excellent stay with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:44

Property Description

Convenient Location near Hakuba Goryu Ski Resort

Relaxing Hot Spring Bath and Ski Storage

Hotel Montblanc offers a cozy stay just minutes away from the slopes of Hakuba Goryu Ski Resort. After a day of skiing, unwind in the soothing hot spring bath or store your gear conveniently in the ski storage area.

Comfortable Rooms with Modern Amenities

The heated rooms at Hotel Montblanc are equipped with free WiFi, a private bath, and essential amenities like a TV and fridge. The 24/7 front desk ensures your needs are met promptly, while the option for vegetarian or Halal meals caters to diverse preferences.

Convenient Services and Nearby Attractions

Enjoy the convenience of free parking, a shuttle service to the train station, and on-site facilities like a vending machine and laundry services. Explore dining options nearby or take a shuttle to a local restaurant. Book your stay at Hotel Montblanc for a memorable Hakuba experience.

Important information:

You must tell the hotel what time you plan to check in. If your check-in time changes, please update the hotel.

Guests must notify the property of their meal reservation request at least 1 day in advance.

Please be informed that different cancelation policies will apply to guests booking more than 5 rooms. Please contact the property for further details.

Public bath opening hours: 06:30-22:30

A luggage room is available for guests who arrive early.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 09:30 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.9
Based on 243 reviews
Cleanliness: 8.68
Service: 9.65
Location: 9.19
Room Quality: 7.64
Amenities: 9.17
Value for Money: 9.13
Food and Beverage: 8.68
Overall Experience: 9.05
B
Bryson couple au
10
2026-03-21 via Nuitee
N
Nattapon couple jp
10
Best place for me if i want to snowboard at hakuba goryu area.
Pros:

Everything

Cons:

Nothing

2026-03-16 via Nuitee
D
DAY solo_traveller th
9
Pros:

The reception staff were very friendly.
The room is clean

Breakfast is fantastic.

Cons:

The mattress is too saggy and sags too much; it causes back pain when I sleep on it.

2026-03-12 via Nuitee
V
Vicki family_with_children gb
10
Don’t judge your stay from first impressions.
Pros:

The staff were fabulous, they couldn’t have done anymore to make our stay enjoyable.
My husband left his phone at a local restaurant and only realised when the restaurant had closed. The hotel staff contacted the restaurant owners and retrieved it for him the next day.
Also it was my daughter’s birthday and the breakfast team sang ‘Happy Birthday’ with all the restaurant guests; which made her day.

Cons:

Initially when we arrived, there are some areas which need repair, like the steps at the front of the property.

2026-03-12 via Nuitee
P
PEI HSI extended_group tw
9
2026-03-12 via Nuitee
C
Courtney family_with_children us
9
Perfect place to stay for a ski vacation!
Pros:

The staff at the front desk were phenomenal! Very kind and helpful with getting lift tickets and shuttle to/from gear rentals. The community sitting space was right outside of our room, which was great to let kids watch a movie and adults to have a separate space. Breakfast was quick and easy. Highly recommend!

2026-03-09 via Nuitee
C
Correa extended_group br
8
2026-03-09 via Nuitee
T
Tay family_with_children sg
9
Pros:

Friendly staff who went out of their way to help, nice onsen at the basement. 10 mins walk to Escal Plaza

2026-03-08 via Nuitee
H
ho ting extended_group hk
9
Pros:

The location is excellent, with shuttle bus service available to escal plaza. Staff is nice. I had an injury during the stay, and staff Himu is very caring and offered a lot of help.

2026-03-07 via Nuitee
P
Phillip couple au
9
Great location and comfortable with super staff.
Pros:

Great location, close to very good restaurants and of course the skiing. The shuttle service was impeccable. Himu was exemplary as the mr fixit and font of all knowledge. He made the stay excellent.

Cons:

Smoking area just outside the drying room.

2026-03-07 via Nuitee
B
Brittany couple au
7
2026-03-06 via Nuitee
J
Joachim couple dk
8
Pros:

Meget sødt og hjælpsomt personale. Hotellet har en gratis bus som kører til og fra liften. Morgenmaden havde et god udvalg.

2026-03-05 via Nuitee
E
Eliza Sammells family_with_children au
9
Very kind staff and great location
Pros:

Very friendly, kind and helpful staff. Fantastic location. Onsen was nice too!

Cons:

Basic accommodation facilities but all you need !

2026-03-05 via Nuitee
D
Deidre couple au
9
Close to Goryu/Hakaba 47 and great service
Pros:

This hotel was 700m walk to ESCAL plaza at Goryu. This was no problem as there is a shuttle operating from the hotel (right near drying room entrance) in the mornings and evening as well as being dropped to and from the ski hire place where a discount is offered from the hotel. ESCAL plaza has transfers for other mountain areas as well as for hotels in the area. There are also evening shuttles to convenience store and local onsen. The staff are incredibly helpful and make the stay so easy. Discounted lift tickets are also on offer at the hotel. Vending machines are in the hotel. There is a good bar/burger option across the road (Tracks) and other bars next to hotel. Some good Japanese restaurants are also very close (2min walk) to the hotel. Breakfast is generous and varied each day. Service is excellent with no waiting time for a table. Beds are comfortable and rooms were clean albeit quite old and basic.

Cons:

Don't expect a luxury hotel. The rooms are compact and could do with some updating, however we enjoyed being away from the Happo crowds and the service was great.

2026-03-05 via Nuitee
G
Graham family_with_children ca
10
A warm and welcoming accommodation in the Hakuba valley
Pros:

The staff (special kudos to Himu) provided exceptional service. Our arrival was smooth thanks to pick-up at train station and shuttle to Goryu base for ski rental (Hillside). The ski and boot room at Hotel Montblanc and location right on the bus route made the logistics of managing ski equipment and getting to different mountains easy. Himu was very generous with information and support, the kitchen went out of their way to accommodate a dietary need, and management was very accommodating to the shifting plans of our friends. A wonderful stay!

2026-03-05 via Nuitee
Y
YU LING couple tw
10
100分
Pros:

早餐超級好吃,而且好豐富可以吃好飽!
溫泉也很舒服很乾淨

2026-03-01 via Nuitee
K
Kezia extended_group ph
10
2026-02-27 via Nuitee
S
Sara family_with_children es
10
2026-02-25 via Nuitee
G
gillian family_with_children au
9
Super friendly staff. Really helpful.
Pros:

Breakfast was eclectic but when you are catering to a broad variety of people that is expected. There was plenty of food and the staff were lovely and welcoming every morning

Cons:

Nothing

2026-02-25 via Nuitee
T
Tingting family_with_children sg
10
Pros:

Very convenient had shuttle bus there’s nearby have restaurant the staff was very helpful and friendly , the boss very friendly brought us to the ski resort and pick up us to the bus stop, thank you for hot chocolate and coffee, there have dry room for ski equipment ‘everything was perfect.

Cons:

Everything was fine

2026-02-22 via Nuitee