Grand Palace Hotel

Hotels
7.4 (467 reviews)
Hürriyet Mahallesi Hürriyet Cad. Altin Sok No:29 Yenibosna/Bahçelievler , Istanbul , tr

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Garden
Pets allowed
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Review Highlights

Pros:
Friendly, helpful staff (Sait Bey, Sayed Asrar frequently praised)
Very convenient, central location (near metro/Şirinevler)
Comfortable beds and terrace; spacious rooms reported
Good value for price for travelers not seeking luxury
Cons:
Cleanliness issues: dirty rooms, missed cleaning, worn linens
Faulty facilities: slow/no hot water, broken showers, lights, bathroom smell
F&B/amenities problems: advertised free breakfast inaccurate, no restaurant
Occasional front-desk issues: extra charges / inconsistent communication (laundry, early check-in)

Categories

Cleanliness
6
Mixed reports: several guests praised cleanliness (Arabic and Russian comments), but multiple reviews mention dirty rooms, broken/dirty showers, missed room cleaning for a week and worn sheets — overall below average cleanliness.
Service
9.2
Consistently praised staff: many guests thank Sait Bey and Sayed Asrar and describe staff as helpful, friendly and responsive; isolated reports of unfriendly or dishonest front-desk actions (early check-in/laundry charge) but overall service is a strong positive.
Location
8.8
Several guests note a very convenient, central location (close to metro, central Istanbul, near Şirinevler square) — location is a clear strength despite one mention of a crowded neighborhood.
Room Quality
6.6
Mixed room quality: positives include comfortable mattresses, spacious rooms and a nice terrace; negatives include broken lights, unpleasant bathroom smell, faulty shower and some old/worn linen — overall somewhat below average.
Amenities
6.8
Limited amenities noted: issues with hot water and inconsistent services, no on-site restaurant reported and advertised free breakfast appears unavailable — amenities are weaker than expected.
Value for Money
7.8
Guests describe the hotel as decent and reasonable for its price (one reviewer: 'rapport qualité prix correcte'); given the good service and location, value is above average despite facility shortcomings.
Food and Beverage
5.5
Negative comments about food/F&B: advertised free breakfast is inaccurate or discontinued and some guests note there is no restaurant — F&B is a clear downside.
Overall Experience
8.5
Overall impression balances helpful, friendly staff and excellent location against cleanliness and facility issues; many guests would praise the staff and return for service despite shortcomings, leading to an overall positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 21:13

Property Description

Luxurious Accommodation
Grand Palace Hotel in Bahcelievler offers elegantly decorated, soundproofed rooms with modern amenities like flat-screen TVs, minibars, and work desks. Relax in comfort with slippers, free toiletries, and a hairdryer provided in each private bathroom.

Convenient Location
With Atakoy-Sirinevler Metro Station just 750 meters away, exploring Istanbul is a breeze. Enjoy easy access to the city's attractions and landmarks. Plus, benefit from free WiFi throughout the property and free private parking on-site.

Exceptional Services
Start your day with a delicious open buffet breakfast and take advantage of the 24-hour front desk, room service, and tour assistance. Whether you need car hire service or airport transfers, the hotel's staff is dedicated to ensuring a memorable stay.

Book your stay at Grand Palace Hotel now for a truly unforgettable experience in Istanbul.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Location

Guest Reviews

7.4
Based on 467 reviews
Cleanliness: 6
Service: 9.2
Location: 8.8
Room Quality: 6.6
Amenities: 6.8
Value for Money: 7.8
Food and Beverage: 5.5
Overall Experience: 8.5
C
Cindy • solo_traveller • fr
7
Séjour agréable
Pros:

La proximité des commodités

Cons:

L’insonorisation

2026-08-08 • via Nuitee
M
Mohamed Esa • family_with_children • gb
7
I will never come again
Pros:

Ok ish

Cons:

Good location

2026-08-06 • via Nuitee
T
Trachuk • solo_traveller • it
10
2026-08-04 • via Nuitee
S
Salih Akdemir • solo_traveller • de
10
2026-07-22 • via Nuitee
S
Salih Akdemir • solo_traveller • de
10
2026-07-22 • via Nuitee
V
Viktor • solo_traveller • de
10
Pros:

Всьо

2026-07-17 • via Nuitee
F
Fatima • family_with_children • nl
1
2026-07-16 • via Nuitee
V
Vitalijs • solo_traveller • lv
10
2026-07-15 • via Nuitee
E
Evgenii • solo_traveller • be
7
2026-07-12 • via Nuitee
G
George • couple • eg
10
مكان نظيف
Pros:

لا شي

Cons:

المكان نظيف

2026-07-11 • via Nuitee
G
Gazi • solo_traveller • de
5
Pros:

Calisanlar çok iyiydi ama onun dışında tercih edilecek bir otel değil sıcak su geç akiyor carsaflar eski sait bey cok ilgilydi tesekur ederim ona onun dışında birdaha tercih etmem.

2026-07-10 • via Nuitee
G
Gazi • solo_traveller • de
6
Pros:

Ich habe fast einen Monat in diesem Hotel verbracht. Ich möchte mich herzlich bei Sait Bey bedanken, der sehr hilfreich war. Auch bei der Ankunft meiner Mutter und meines Bruders gab es keinerlei Probleme.
Die Mitarbeiter waren sehr freundlich und herzlich, allerdings ist das Hotel selbst sehr alt und eigentlich in keinem bewohnbaren Zustand; es gibt dort viele Probleme. Insbesondere mit der Beleuchtung und der Wasserversorgung gab es Schwierigkeiten. Warmes Wasser gab es überhaupt nicht; man musste 10 bis 15 Minuten warten, bis es endlich floss. Dies habe ich auch bemängelt.
Ob ich noch einmal in diesem Hotel übernachten würde? Nein, das könnte ich nicht. Abgesehen vom Personal ist das Hotel leider nicht zu empfehlen. Ich möchte mich jedoch noch einmal ausdrücklich beim Personal für ihre Hilfsbereitschaft bedanken. Vielen Dank für alles

2026-07-09 • via Nuitee
O
Oleksiy • solo_traveller • ua
7
2026-07-09 • via Nuitee
E
Edem • solo_traveller • de
7
2026-07-07 • via Nuitee
Y
Yılmaz • couple • nl
10
İstanbul merkezi konumda hizmet ve temizlik harika, servis hizmetilileri sanimimi
Pros:

Hizmet, temizlik ve otelin konumu iyi

Cons:

Sadece otopark sorunu var

2026-06-30 • via Nuitee
R
Rachid • solo_traveller • us
4
All in all, it’s a good stay for someone who doesn’t want the fancy thing, just an average stay and not that clean, stuf
Pros:

It’s decent, not the best, dirty and in a crowded neighborhood not the best

Cons:

It’s not clean and the stuff wasn’t friendly and they lie, I arrived early and ask them if I can check in early they said the property is full and there is no available room to check in, but then another guy was offering a room with extra fees.. I told them you guys just said no room available they answered if you pay for another night we can check you in, I did bc I had a long flight, the problem the room was not that good, the shower was broken and dirty, also when I asked about the laundry the guy at the desk told me a price to wash my cloths, but when they are done washing them they rise the piece and ask more money.. I had to pay anyways

2026-06-29 • via Nuitee
G
Gabi • solo_traveller • ro
10
Pros:

All

Cons:

Nu are restaurant

2026-06-28 • via Nuitee
S
Stjepanovic • solo_traveller • ba
7
2026-06-26 • via Nuitee
S
shoaib • extended_group • sa
1
Pros:

room lights was not working, washroom hand soap not available.

2026-06-26 • via Nuitee
G
Gregory • solo_traveller • es
8
Pros:

close to where i needed to be

Cons:

free breakfast advertised on google is inaccurate. Either they dont do or have stopped it

2026-06-25 • via Nuitee