Hotel Platino Expo Guadalajara

Hotels
8.7 (179 reviews)
Platino 2471 , Guadalajara , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Express check-in/check-out
Fax/photocopying
Tour desk
Car hire
Massage services
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean rooms
Cons:
Old towels
Incomplete facilities
Inconsistent restaurant service

Categories

Cleanliness
8.5
Some reviews noted old towels and the presence of insects; overall cleanliness is decent.
Service
9.3
Guests appreciated the friendly staff and good service; however, there were a few minor complaints.
Location
9.3
Many reviews praised the convenient location near Expo and commercial areas.
Room Quality
8.1
Mixed reviews regarding room quality; some complaints about misrepresentation and facilities.
Amenities
8.8
Amenities received general praise, with some noting the pool, though there were complaints about the restaurant.
Value for Money
8.8
Guests felt that the prices were reasonable given the location and services provided.
Food and Beverage
7.8
Negative feedback regarding service at the restaurant; low availability of staff during morning hours.
Overall Experience
9
Overall a positive experience despite some drawbacks; many guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:39

Property Description

Luxurious Amenities
Hotel Platino Expo offers a range of luxurious amenities including an outdoor swimming pool, garden, and a restaurant. Guests can unwind and relax in style during their stay.

Convenient Location
Conveniently located near popular attractions such as Expiatorio Temple and Guadalajara Cathedral, Hotel Platino Expo provides easy access to key points of interest in Guadalajara.

Comfortable Accommodation
The rooms at Hotel Platino Expo are designed for comfort and convenience, featuring air conditioning, flat-screen TVs, and private bathrooms. Guests can also enjoy beautiful pool views from their own terrace.

Book your stay at Hotel Platino Expo now and experience luxury and convenience in Guadalajara!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 179 reviews
Cleanliness: 8.5
Service: 9.3
Location: 9.3
Room Quality: 8.1
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 7.8
Overall Experience: 9
S
SERGIO • couple • mx
9
Excelente ubicación en la ciudad
Pros:

El personal fue amable, oportuno y servicial.

2026-02-12 • via Nuitee
C
Chavez • family_with_children • mx
10
Pros:

La tranquilidad de la zona

Cons:

El clima, casi no hubo sol

2026-01-25 • via Nuitee
C
Chinnareddeiah • couple • mx
10
2026-01-20 • via Nuitee
H
Homero • couple • us
6
N/A
Pros:

It was small

Cons:

The bed was hard and when it rain it was leaking in the restroom.

2026-01-19 • via Nuitee
E
Erik Oswaldo • family_with_children • mx
9
2026-01-16 • via Nuitee
E
Erik Oswaldo • family_with_children • mx
9
2026-01-16 • via Nuitee
M
Montes • family_with_children • mx
10
2026-01-14 • via Nuitee
B
Braulio • solo_traveller • mx
10
2026-01-12 • via Nuitee
H
Hilda • family_with_children • mx
10
2026-01-11 • via Nuitee
A
Alexis • family_with_children • mx
10
2026-01-10 • via Nuitee
• couple • mx
7
2026-01-05 • via Nuitee
R
Reverberante • extended_group • mx
9
Muy útil si vas a la FIL
Pros:

La habitación es muy grande y te regalan café

Cons:

Me entregaron tarde la habitación y no había servicios para pedir a la misma

2025-12-31 • via Nuitee
Z
zhao • family_with_children • ca
7
2025-12-30 • via Nuitee
M
Martha Alicia • family_with_children • mx
9
Pros:

Su ubicación

Cons:

En función de precio todo bien

2025-12-21 • via Nuitee
E
Eloy • family_with_children • mx
10
Pros:

El servicio

2025-12-14 • via Nuitee
J
José • solo_traveller • es
2
Anuncio engañoso
Pros:

Estaba cerca de la zona EXPO

Cons:

Pagamos suite junior viendo las fotos que estaban subidas y cuando nos asignaron la habitación no tenia nada que ver con las fotos. Una ducha pésima, nos cobraron más por tener sofá y era un mueble con un cojín. Pone vistas a piscina y eran vistas a un muro. Me dijeron que si quería la de vistas a la piscina tenia que pagar 100 dolares más, cuando era lo que ya pagué al escoger la suite. No me solucionaron de ninguna manera

2025-12-07 • via Nuitee
A
Angelica Rascon • family_with_children • mx
9
Pros:

La ubicación
Super cerca de la Expo Guadalajara
Y centro comercial ademas había donde comer muy cerca del hotel

2025-12-01 • via Nuitee
O
oscar • family_with_children • mx
9
Cons:

Restaurante nunca había gente quien te atendiera en la mañana y me tenía que ir a otro lado

2025-11-27 • via Nuitee
G
Gloria • solo_traveller • mx
10
The front desk people need more atencion mor frendly the never ofermy the pool
Pros:

Very nice and location

Cons:

The room

2025-11-03 • via Nuitee
P
Pablo Manuel • solo_traveller • us
10
Con las 3B’s
Pros:

Limpieza y comodidad

Cons:

Algunas toallas estaban súper viejas

2025-10-29 • via Nuitee