Hyatt House Shenzhen Airport

Hotels
•
Hyatt House
9.2 (404 reviews)
3 / F, Gate 14, Terminal 3, Shenzhen Bao'an International Airport, Shenzhen, China, 518128 , Bao'an , cn

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional airport location (inside/adjacent to Terminal 3, walkable to departures)
Excellent buffet breakfast with fresh options
Spacious, comfortable rooms (frequent upgrades noted)
Friendly and helpful staff (Sofia mentioned by name)
Convenient for transit/layovers (shops on-site, quick terminal access)
On-site gym and complimentary washing machine
Cons:
Occasional poor staff/management incident reported by one guest
Communication problems / a reported booking cancellation difficulty
Pool closed (reported by a guest)
One report of limited breakfast variation
Not convenient for access to city center (far from city for some)
Isolated incident of attempted extra charge reported

Categories

Cleanliness
9.6
Multiple reviews explicitly state the hotel is 'clean' or 'very clean' and rooms are well maintained; frequent praise for tidy rooms and good housekeeping.
Service
8.6
Many guests praise friendly and helpful staff (Sofia mentioned by name, upgrades and flexible checkout), though a few reports note poor management/employee behaviour and communication issues, lowering the score slightly.
Location
10
Consistently highlighted as ideal for transfer passengers — inside/adjacent to Terminal 3, walking distance to departures/arrivals and extremely convenient for late arrivals or early departures.
Room Quality
9.6
Rooms repeatedly described as spacious, comfortable and sometimes upgraded; guests note good views and overall strong room comfort.
Amenities
8.8
Positives include a decent gym, complimentary washing machine and airport shops; some negatives (pool reported closed by one guest) reduce the rating slightly.
Value for Money
9
Several reviewers explicitly call it good value for money for an airport hotel and praise the price-quality ratio for transit stays.
Food and Beverage
9.4
Breakfast/buffet is frequently praised (fresh vegetables, fruit, plentiful options) though one review mentions limited variation; overall breakfast quality is a strong positive.
Overall Experience
8.6
Overall overwhelmingly positive for transit stays (convenience, comfortable rooms, good breakfast), tempered by occasional service/communication issues reported by a minority of guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 08:53

Property Description

Luxurious Accommodation
Hyatt House Shenzhen Bao'an International Airport offers elegant rooms with free WiFi and flat-screen TVs. Each room is tastefully decorated, ensuring a comfortable stay.

Convenient Location
Situated within Bao'an Airport's terminal, our hotel provides easy access to downtown Shenzhen and other nearby cities like Dongguan and Zhuhai. Perfect for both leisure and business travelers.

Exceptional Amenities
Enjoy a relaxing swim in the indoor pool, savor delicious meals at the on-site restaurant, and stay active at the fitness center. Our 24-hour front desk and express check-in/check-out services cater to all your needs.

Experience luxury and convenience at Hyatt House Shenzhen Bao'an International Airport. Book your stay now for a memorable experience!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please note that an extra 6% VAT charge will be activated starting from 2016.5.1.

All reservations will include breakfast for 1 person. Breakfast for extra guests is available at an additional cost per day.Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Jul 22, 2026 until Thu, Dec 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Location

Guest Reviews

9.2
Based on 404 reviews
Cleanliness: 9.6
Service: 8.6
Location: 10
Room Quality: 9.6
Amenities: 8.8
Value for Money: 9
Food and Beverage: 9.4
Overall Experience: 8.6
J
Jan • solo_traveller • de
10
ganz nah am Flughafen
Pros:

war nur eine Nacht dort und alles war gut

2026-08-19 • via Nuitee
M
Mariela • couple • uy
10
Pros:

Excelente !

2026-08-18 • via Nuitee
S
Shiels • family_with_children • gb
10
Comfortable, clean and excellent breakfast.
Pros:

Close to Shenzen airport and I value the shops within it.

Cons:

We only stayed for the flight layover so we have what we needed. So, nothing really.

2026-08-08 • via Nuitee
C
Cresswell • family_with_children • gb
10
Pros:

Staff were extra friendly. Food was good

2026-08-07 • via Nuitee
S
Stefan • solo_traveller • at
9
2026-08-04 • via Nuitee
M
Melissa • solo_traveller • bn
10
Pros:

The breakfast was great with tons of fresh vegetables and fruit. There's a decent gym and even a free washing machine. This hotel was incredibly convenient and the rooms are spacious and comfortable.

2026-08-03 • via Nuitee
Y
Yenrie • solo_traveller • sg
7
2026-08-02 • via Nuitee
K
KATJA • couple • si
10
2026-08-02 • via Nuitee
S
Shiels • family_with_children • gb
9
2026-07-22 • via Nuitee
S
Shirley Looi • couple • my
9
Value for money if you want to stay near to airport
Pros:

Near to airport walking distance

Cons:

Far from city

2026-07-21 • via Nuitee
J
JCOX5 • Business • Vancouver, British Columbia
10
Stay here for a convenient location
Pros:

Shenzhen Hyatt House is exactly as you’d expect from Hyatt, quality hotel on airport property. Walking distance to Terminal 3

2026-07-03 • via Tripadvisor
Y
Yi Leng • solo_traveller • sg
9
2026-06-28 • via Nuitee
G
GARZONI • solo_traveller • it
9
2026-06-28 • via Nuitee
Y
Yaling • solo_traveller • gb
10
Pros:

.

Cons:

.

2026-06-26 • via Nuitee
S
Susan H • couple • us
10
2026-06-26 • via Nuitee
A
AHMETIRFANNALCACI • solo_traveller • tr
8
2026-06-23 • via Nuitee
B
Bijun • family_with_children • sg
7
2026-06-22 • via Nuitee
S
suaad • solo_traveller • ae
10
2026-06-18 • via Nuitee
Y
Yoshii • solo_traveller • us
9
2026-06-17 • via Nuitee
J
Jose • solo_traveller • mx
10
Pros:

All was perfect

Cons:

All went well

2026-06-15 • via Nuitee