Hotel Kumpeli Spa

Hotels
8.1 (222 reviews)
Muonamiehenkatu 3 , Heinola , fi

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice spa facilities
Cons:
Cleanliness issues noted
Rooms could use updating

Categories

Cleanliness
7.43
Some cleanliness issues noted, including dirty floors and unkempt areas.
Service
8.9
Staff was friendly and accommodating, providing good service.
Location
8.94
Great location with nice views and a quiet atmosphere.
Room Quality
7.39
Rooms were a bit dated but generally clean and comfortable.
Amenities
7.92
Spa and other facilities were good, but a bit worn.
Value for Money
7.88
Good value for the price considering the location and amenities.
Food and Beverage
7.93
Generally good food, but some had issues with quality.
Overall Experience
8.4
Overall a pleasant stay with notable strengths in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:43

Property Description

Scenic River Views and Relaxing Spa
Situated overlooking the picturesque River Kymi, Hotelli Kumpeli offers a tranquil escape just 1 km from central Heinola. Indulge in rooms with private balconies, enjoy Finnish and international cuisine with stunning Tähtiniemi Bridge views, and unwind at the on-site spa with swimming pools, saunas, and a fitness centre.

Outdoor Terrace and Recreational Activities
Guests can savor sunny days on the terrace, taking in the fresh air and beautiful surroundings. For the more adventurous, row boats, Nordic walking sticks, and skis are available for rent, while the staff can assist in arranging exciting activities like fishing and quad bike safaris.

Convenient Amenities and Services
With free Wi-Fi in public areas, a variety of room views, and a helpful staff ready to enhance your stay, Hotelli Kumpeli ensures a comfortable and memorable visit. Book now for a delightful blend of relaxation and adventure.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MIK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 27 per person per night when using an available cot.
    Children from 2 years old to 11 years old stay for € 39 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 222 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 8.4
M
Marja • solo_traveller • fi
9
Ihastuttava sijainti siistissä hotellissa
Cons:

Huoneista puuttui ilmastointi, mikä olisi tuonut lisämukavuutta.

2026-05-05 • via Nuitee
E
Elena • solo_traveller • fi
8
Pros:

Спа просто великолепный!
С номера вид на реку! Очень удобно на первом этаже с собакой !

Cons:

Номера очень старенькие уже.. Требуют ремонта.

2026-05-03 • via Nuitee
J
janne • couple • fi
10
2026-05-02 • via Nuitee
T
Tiina • couple • fi
10
2026-05-01 • via Nuitee
J
Jukka • solo_traveller • fi
9
Juice
Pros:

Kaikki kunnossa,kiva paikka,monta saunaa,allasta,hyvin tilaa,nätti paikka(näkymä vesitölle) henkilökunta avuliasta👍.tullaan uudestaan jos siellä päin ollaan.

Cons:

-

2026-04-27 • via Nuitee
E
Eero • solo_traveller • fi
7
Pros:

Hyvä kylpylä ja ravintola, siisti huone.

2026-04-22 • via Nuitee
M
Murd • extended_group • fi
10
2026-04-19 • via Nuitee
A
Anniina • solo_traveller • fi
9
2026-04-19 • via Nuitee
M
Mikko • solo_traveller • fi
9
Suosittelen
Pros:

Siisti ja viihtyisä paikka. Henkilökunta ysyävällistä. Spa osasto viihtyisä ja sijainti erinomainen.

Cons:

Kaikki oli hyvin.

2026-04-14 • via Nuitee
• couple • fi
9
2026-04-12 • via Nuitee
J
Jääskeläinen • couple • fi
10
2026-04-10 • via Nuitee
J
Jukka • family_with_children • fi
7
Onnistunut
Pros:

Hyvä huone, aamiainen ja spa. Ammattitaitoinen henkilökunta.

Cons:

Ulkoalue oli nuhjuisen oloinen.

2026-04-04 • via Nuitee
S
sami • couple • fi
8
Pros:

Sijainnista ja kylpylästä

Cons:

"Avanto" uinti oli tosi kiva lisä, mutta pienellä viilauksella saisi siitä vielä paremman. Laituri ja reitti sinne kuntoon sekä hiukan loivemmat portaat veteen, mahdollisesti talviaikaan lämpömatto myös. Tätä kannattaisi myös mainostaa kotisivuilla.

2026-04-02 • via Nuitee
W
Wilen • couple • fi
9
2026-04-02 • via Nuitee
E
Edgar • solo_traveller • nz
9
Nice quiet hotel with great lake views and beautiful spa/sauna.
Pros:

Very peaceful hotel on the lakes edge. Very good Spa area and a useful gym. Friendly staff. I would like to add that it is slowly time for the rooms to be updated with a more modern bathroom and bedroom etc but I suppose then the price would need to go up!. I thoroughly enjoyed my brief stay here and can recommend this hotel.

2026-03-30 • via Nuitee
N
Nina • couple • fi
10
Pros:

Aivan huikea henkilökunta, suurkiitokset Annalle ja Pialle loisto palvelusta🩷.
Hotelli oli siisti ja huone järvinäköalalla ihana.
Spa osasto hyvän kokoinen ja ihanan rauhallinen 🩷.

2026-03-29 • via Nuitee
K
Kaija • couple • fi
9
Spa- palvelut käytimme tarkkaan
Pros:

Riittävä ja maittava!

Cons:

Ei valittamista mistään!

2026-03-24 • via Nuitee
P
Pekka • couple • fi
7
Cons:

Tyynyt huonot

2026-03-24 • via Nuitee
J
Jani • couple • fi
10
Pros:

Ravintolan ruuat, lohikeitto ja maa-artisokkakeitto olivat täydellisiä, herkullisia. Superiso kiitos kokille! Henkilökunta ihana, ystävällinen, kohtelias, avulias. Viihdyttiin todella hyvin ja varmasti tullaan uudestaan.

2026-03-22 • via Nuitee
K
Katja • extended_group • fi
9
Rentouttavaa
Pros:

Sijainti oli upea.
Kylpylä oli sopivan kokoinen,siisti ja rauhallinen.

Cons:

Olihan sisustus hieman vanhanaikainen, mutta kun on puhdasta, niin viihdyttiin.

2026-03-21 • via Nuitee