Hotel Kumpeli Spa

Hotels
8.1 (184 reviews)
Muonamiehenkatu 3 , Heinola , fi

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice spa facilities
Cons:
Cleanliness issues noted
Rooms could use updating

Categories

Cleanliness
7.43
Some cleanliness issues noted, including dirty floors and unkempt areas.
Service
8.9
Staff was friendly and accommodating, providing good service.
Location
8.94
Great location with nice views and a quiet atmosphere.
Room Quality
7.39
Rooms were a bit dated but generally clean and comfortable.
Amenities
7.92
Spa and other facilities were good, but a bit worn.
Value for Money
7.88
Good value for the price considering the location and amenities.
Food and Beverage
7.93
Generally good food, but some had issues with quality.
Overall Experience
8.4
Overall a pleasant stay with notable strengths in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:43

Property Description

Scenic River Views and Relaxing Spa
Situated overlooking the picturesque River Kymi, Hotelli Kumpeli offers a tranquil escape just 1 km from central Heinola. Indulge in rooms with private balconies, enjoy Finnish and international cuisine with stunning Tähtiniemi Bridge views, and unwind at the on-site spa with swimming pools, saunas, and a fitness centre.

Outdoor Terrace and Recreational Activities
Guests can savor sunny days on the terrace, taking in the fresh air and beautiful surroundings. For the more adventurous, row boats, Nordic walking sticks, and skis are available for rent, while the staff can assist in arranging exciting activities like fishing and quad bike safaris.

Convenient Amenities and Services
With free Wi-Fi in public areas, a variety of room views, and a helpful staff ready to enhance your stay, Hotelli Kumpeli ensures a comfortable and memorable visit. Book now for a delightful blend of relaxation and adventure.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MIK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 27 per person per night when using an available cot.
    Children from 2 years old to 11 years old stay for € 39 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 184 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 8.4
R
Rinne • couple • fi
9
2026-03-13 • via Nuitee
A
Arpad • solo_traveller • hu
10
2026-03-11 • via Nuitee
A
Anne • couple • fi
9
Näutiskelimme kylpylästä ja iltaruokailusta ravintolassa. Parvekkeellinen huone oli valoisa ja siist
Pros:

Aamiaiselta odotin vähän enemmän. Esimerkiksi leipävalikoima oli huono, ei ollut pekonia eikä mitään kalaa. Kahvikin oli aika kitkerän makuista.

Cons:

Aamiainen.

2026-03-09 • via Nuitee
S
Satu • couple • fi
8
Avkopplande och prisvärt
Pros:

Helt underbar spa-avdelning med vacker sjöutsikt

Cons:

Hotelldelen är väldigt retro

2026-03-09 • via Nuitee
K
Kimmo • couple • fi
9
2026-03-08 • via Nuitee
D
Dan • solo_traveller • se
7
2026-03-08 • via Nuitee
J
Järvilynx • couple • fi
9
Erittäin ystävällinen palvelu
Pros:

Todella ystävällinen palvelu, upea sijainti järven rannalla, hyvä aamiainen.

2026-03-08 • via Nuitee
K
Kettumäki • couple • fi
9
2026-03-05 • via Nuitee
M
Marika • couple • ee
9
2026-03-02 • via Nuitee
A
Asser • couple • fi
10
Ihana Heinola!
Pros:

Huoneesta, avannosta, siisteydestä. Henkilökunta oikein ystävällistä.

Cons:

Kylpyläosaston suihkutilat kallistukset olemattomat, suihkuvesi valuu kulkureitille, mikä tekee liukkaaksi. Kulkureitille voisi laittaa suihkurallin tai muovimaton. Itse kaaduin ja sain mustan silmän…

2026-03-01 • via Nuitee
A
Ari • couple • de
5
Sorry but Wont go back
Pros:

Location and surrounding nature, which we knew already.

Cons:

I was very surprised to see even there were clearly signs on Sauna doors, no swimming suits, everyone was with swimming suits and no towel below them!!!! So everyone was sweating on the woods , and no personal gave any kind of warning, like it was very normal!!! I have been to this hotel 8-9 years ego and wasn’t like this! Hotel is really old and seems they dont like to change or renovate 😅 breakfast veryyyy limited

2026-02-23 • via Nuitee
D
Dan • solo_traveller • se
8
2026-02-13 • via Nuitee
L
Leena • solo_traveller • fi
9
2026-02-13 • via Nuitee
K
Kahila • couple • fi
8
2026-02-13 • via Nuitee
O
Olga • extended_group • fi
7
2026-02-12 • via Nuitee
S
Satu • couple • fi
8
2026-01-31 • via Nuitee
T
Tuija • couple • fi
8
Spa oli mukava kylkiäinen hotelliyöpymiseen
Pros:

Paljon parkkitilaa, rauhallista, pieni allasalue oli kiva lisä hotellimajoitukseen. Kylpytakki ja tossut kuuluivat hintaan, joten spahan oli helppo kulkea.

Cons:

Span puolella tarvittiin euron kolikko, jotta pukukaapin sai lukkoon. Tämä tuli yllätyksenä tilanteessa, missä etsi huoneen avainkortille säilytyspaikkaa uinnin ajaksi jo paikan päällä. Kolikon tarve olisi ollut hyvä tietää ennen spahan saapumista.

2026-01-29 • via Nuitee
J
Joona • solo_traveller • fi
6
2026-01-25 • via Nuitee
J
Justus • extended_group • fi
10
Rentouttava, palvelut on lähellä. Kaupat jne.
Pros:

Kylpylä on erinomainen.

Cons:

Aamupala oli aika suppea mutta ei sieltä nälissään tarvinut lähteä!

2026-01-25 • via Nuitee
P
Pekka • couple • fi
9
2026-01-22 • via Nuitee