Facilities

Meeting rooms
Health club
Clubhouse
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Wheelchair accessible
Picnic area
See all facilities

Review Highlights

Pros:
Friendly staff
Great atmosphere
Beautiful views
Cons:
Dated property
Accessibility issues
Poor communication on construction

Categories

Cleanliness
7.63
Several reviews mention the property being very dated and needing renovations, indicating a lower cleanliness perception.
Service
9.1
Most reviews highlight the staff as great and responsive to issues, providing an overall pleasant service experience.
Location
8.14
The location is appreciated for beautiful views, although access can be challenging for some guests.
Room Quality
7.59
Complaints about room accessibility and size were noted, leading to a perception of lower room quality.
Amenities
8.12
The indoor pool area is described positively, adding value to the amenities offered.
Value for Money
8.08
Some guests felt the pricing was appropriate for the experience but noted the need for improvements.
Food and Beverage
8.63
Restaurant quality mentioned positively, although prices are perceived as a bit high.
Overall Experience
8.3
Overall, despite some issues, many guests enjoyed their stay and recommend the resort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:38

Property Description

Luxurious Recreational Amenities: Enjoy your stay at our beachfront hotel with access to a golf course, health club, and outdoor pool.

Exquisite Dining Options: Indulge in a culinary experience with our 5 restaurants and poolside bar offering refreshing beverages.

Convenient Facilities: Benefit from complimentary Wi-Fi, a business center, and helpful tour/ticket assistance during your stay.

Immerse yourself in relaxation and leisure at Cragun's Resort & Hotel.

Important information:

  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRD

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.2
Based on 129 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.14
Room Quality: 7.59
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.3
W
Willie partner
10
Pros:

The view of the lake was right outside our door. Sun rise from the room every morning was beautiful. Super clean room and looks updated. The staff was veery easy to ask question while using text messaging. Made it much easier than walking up to the office as the place is huge.

2025-10-01 via Nuitee
C
Cory
10
Pros:

Nice

2025-09-29 via Nuitee
K
Kate
10
Pros:

NO KIDS.
The lake view was excellent. Enjoyed watching the float planes.
My room was very clean and comfortable.
The staff was helpful and friendly.

2025-09-29 via Nuitee
M
marylu family
10
Pros:

Overall great, clean, good atmosphere.

2025-09-24 via Nuitee
J
Joseph family
10
Pros:

Great place with great staff

2025-09-24 via Nuitee
J
Jeremy
10
Pros:

Great environment, beautiful views and friendly staff. We had a problem with the fireplace, within minutes they had sent someone to fix it. Also the lock on the door into the room was not functioning, again they sent maintenance to fix it within minutes! Other than those couple little things, it was a great time! The room was great and I would recommend this place to many of my friends!

2025-09-22 via Nuitee
M
Mary partner
2
Pros:

Our room was accessible only by stairs. We were told that not asking for a non-wheelchair accessible room was our fault as well as Expedia’s.
I also had trouble getting my luggage into the building and tripped and fell while I was on the phone with the front desk. 3 other guests (I did not know them) helped me. A security guard came to the area however did not write a report or offer much help. With that, there is not a report of my fall.
My husband did see the room and it was not close to what we were expecting. It was small and very little room to move around the bed. All in all very poor. We ended up leaving and getting a refund.
This resort will not be recommended by us.

2025-09-21 via Nuitee
R
raden family_with_children
10
Pros:

Our view from the room is so cozy and nice.

2025-09-21 via Nuitee
D
Dan
10
Excellent resort choice!
Pros:

All the staff were pleasant. Captain Todd a local treasure, blessed to have had time with him. Music was good. Welcoming atmosphere all around. Enjoyed an evening fire on the beach.

2025-09-15 via Nuitee
L
Lee family
6
Pros:

Staff was great! Cragun’s needs renovation. Buildings are very old!

2025-09-14 via Nuitee
A
Aaron partner
10
Pros:

Cragun's never disappoints!! We have been going there for years and it is ALWAYS a great time. Staff is friendly, rooms are clean, setting is beautiful.

2025-09-08 via Nuitee
V
Verified traveler
6
Very very average
Pros:

This resort is very dated. Smells old. It takes a long time to get from one end of the resort to the other, therefore challenging with little ones.
The morning we were going to check out they began scrapping the surface area around the pool at 7:00 am! Woke up the kids in our poolside room. We had told the kids that they could jump in the pool one more time before we departed, but didn’t realize they were going to be doing construction that morning on it. Would’ve been nice to know. Ended up with some disappointed kids. Mentioned it at checkout but was just told “that’s too bad” and they (reception staff?) weren’t aware of the resurfacing taking place.
Irma’s kitchen is a very nice place to eat. Prices are a bit high.
Resort is not very “accessible” for strollers wagons etc unless you are on the main walkways. Has to carry them up and down several flights of stairs. Some rooms are almost impossible to find, signage is poor in regards to this.
We have come to this area for years and thought we would give this resort a try. It is a bit cheaper, but obvious reasons why.
The indoor pool area’s very nice and as long as this is open, it is worth coming to. If it’s just for the sake of the outdoor pool that you’re coming, then it wouldn’t be worth it.
Wish Craguns much luck in the future but major updates and cleaning need to happen, as well as the other things I mentioned.
For now we will stick with Maddens or Grandview even though they are more expensive it’s worth it

2025-09-04 via Nuitee
L
Lloyd
10
Pros:

Very professionally operated.

2025-09-03 via Nuitee
S
Samantha family
10
Pros:

Always amazing to stay at!

2025-08-29 via Nuitee
C
Chad family
8
Pros:

The sink drained slow and I felt water spraying my legs by sink and realized the sink had cracks in the sink bowl underneath and that’s why I kept getting wet. I miss when Dutch & Irma owned it, it felt more family friendly and it feels more business run now. I also miss the family fun pack that Dutch and Irma had so prices were more affordable to families

2025-08-24 via Nuitee
T
Travis
8
Pros:

Overall good experience and fun, the guy at check in kind of put a damper on things. Seemed annoyed and not very friendly nor helpful.. came back later for questions and the director was there and was excellent. A few other run ins where the employees weren’t that great. Otherwise for the price and location it was fun

2025-08-10 via Nuitee
B
Beverly family_with_children
8
Pros:

We were on a top floor with twin one year olds. No elevators. Hard to get up steps. Could not use stroller. Hard to find parking near our room at times. Room was very nice and view was fantastic.

2025-08-09 via Nuitee
D
Dennis
10
Pros:

Friendly Staff

2025-08-08 via Nuitee
M
Mike
8
Pros:

Best staff in all areas!

2025-07-10 via Nuitee
K
Keith family
10
Pros:

We stayed here for a family vacation. Had a great time. Restaurant, pools, beach, playground, pontoon rental, golf, tennis were all great. Cabin was clean and comfortable. Would stay here again.

2025-07-09 via Nuitee